Avis clients sur SilverSky Managed Security Services

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Note moyenne

  • Note globale
    4,7 /5
  • Facilité d'utilisation
    4,3 /5
  • Service client
    4,6 /5

En savoir plus sur SilverSky Managed Security Services

Managed security platform that includes monitoring and management of security infrastructure around the clock.

En savoir plus sur SilverSky Managed Security Services

10 avis affichés

Utilisateur vérifié
senior consultant
Logiciels, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/04/2020

"Managed Security Services"

Avantages: we have been using silversky Managed Security Services over 3 years and love it very much. the services is very stable and we used it daily.

Inconvénients: dont have phone app to allow user to connect to the CO-LO. its will be a plus if there is a phone APP to allow the VPN connection.

  • Source de l'avis 
  • Publié le 29/04/2020
Christy C.
EVP
Services financiers, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/09/2020

"One of our favorite vendors"

Commentaires: I think i did that in the Pros question. We enjoy a very positive working relationship with SilverSky! In every way!

Avantages: We enjoy Silver Sky's commitment to quality service. As a financial institution, security is our priority, and it is very meaningful when we know every time we call we get a person, who has the answer. When we have a project, it gets DONE - we don't have to call and follow-up. Actually they keep US on OUR toes. We have tried to do some of this in house, and it is even more cost effective to use Silver Sky - AND a better product! They know what they are doing, and have a team of engineers at our fingertips. Worth everything!

Inconvénients: I honestly can't think of a single negative thing, or bad experience we've had in all the years we've used them. If I had to choose something it would be - please quit changing the name!

  • Source de l'avis 
  • Publié le 03/09/2020
David N.
Network Administrator
Banque, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 24/04/2020

"Great products that brings peace of mind"

Commentaires: We use this product for Firewall and Content Filtering and I have been thrilled with it. They provide easy to use interfaces and work quickly to get issues resolved.

Avantages: They offer top notch security that gives me complete confidence that my network is being protected. We have never had any issues with the product (firewall and content filtering) and questions are always resolved fully.

Inconvénients: Communication can be a little slow and not very user friendly

  • Source de l'avis 
  • Publié le 24/04/2020
Terry W.
IT Manager
Machines, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 31/08/2020

"Great Protection Comes With A Cost"

Commentaires: Vigilant, professional, and easy to work with.

Avantages: Knowing that our network is protected by one of the best managed security services available.

Inconvénients: Primarily the cost of the service. It's expensive, but these days you need the best protection you can find. However, the cost of a security event can easily outweigh the cost of the service.

  • Source de l'avis 
  • Publié le 31/08/2020
Tracy S.
VP / IT
Banque, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 24/04/2020

"Security at it's Finest"

Avantages: Silversky does an excellent job of managing the security of our environment. I always get a call if anything unusual is happening in our firewall, systems, etc. If I need a change made, they are always there to help! The firewalls at all of my locations work as they should and need very little, if any, intervention from IT.

Inconvénients: I have had no issues with Silversky's Managed Security Services at all.

  • Source de l'avis 
  • Publié le 24/04/2020
Dennis L.
VP of IT
Banque, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/09/2020

"Managed Security"

Commentaires: I have worked with SilverSky, not BAE Systems, for almost 20 years. Again, I like the real person interaction and knowledgeable support team, and responsive. Again, there were times the support person lacks the passion to help (having a don't care mentality).

Avantages: Instant alerts, real person support, and knowledgeable support team.

Inconvénients: Pricy and sometimes, support lacks caring and passion for our needs (what is good for us).

  • Source de l'avis 
  • Publié le 03/09/2020
Natalie C.
Project Manager
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 24/04/2020

"Incredible Support Team"

Avantages: It's like having our own in house security team. We just email or call and someone immediately assists us.

Inconvénients: Sometimes it's difficult to determine what site or tool we should use for each task. But we call support and they always walk us through it.

  • Source de l'avis 
  • Publié le 24/04/2020
Vishwak S.
Asst Consultant
Assurance, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/05/2020

"Good product for mailing services"

Avantages: The product is integrated seamlessly to the application via SSO. Good customer support.

Inconvénients: Not much of it but the slowness at times should be eliminated.

  • Source de l'avis 
  • Publié le 12/05/2020
Theodore M.
Information Security Operations Manager
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 24/04/2020

"Managed services at great value for security needs"

Commentaires: Been using Silversky services for many years and has satisfied our security needs.

Avantages: Easy to use and manage. The security features are basic, but effective. Support is responsive.

Inconvénients: Lack of log output features (eg. IPS/IDS output to SIEM via syslog etc.)

  • Source de l'avis 
  • Publié le 24/04/2020
Ray A.
Dir. Info Security and Risk Mgmt
Assurance, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 24/04/2020

"BAE Silverysky Threat Intel Services"

Avantages: Competent and responsive team to address incidents and provide insight.

Inconvénients: Like most managed services, you don't get a lot of hands on interaction with threat assessments.

  • Source de l'avis 
  • Publié le 24/04/2020