Avis clients sur Dynamics 365 Business Central

En savoir plus sur Dynamics 365 Business Central

Une solution de gestion d'entreprise qui regroupe des fonctionnalités de prévision financière, d'optimisation de la chaîne d'approvisionnement et de planification de projet.

En savoir plus sur Dynamics 365 Business Central

Avantages :

As a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus.

Inconvénients :

ClickDimensions as a marketing tool is hard to navigate.

Dynamics 365 Business Central - Notes

Note moyenne

Facilité d'utilisation
3,5
Service client
3,4
Fonctionnalités
3,7
Rapport qualité-prix
3,4

Probabilité de recommander le produit

7,0/10

Dynamics 365 Business Central a reçu une note globale de 3,8 étoiles sur 5 d'après 111 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (111)

Yonatan
Yonatan
Senior Sales Executive
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Keeps everything in once place.

3,0 il y a 11 mois
Sous-titres en français disponibles pour la vidéo
Saurabh
Saurabh
Microsoft Functional Consultant (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

BC One stop ERP solution

5,0 il y a 5 mois

Avantages :

It is a very ease to use software similar to just like using Excel Spreadsheet. As per my opinion it is a very effective product available today for all our Enterprise Building Solution. All the functions in Business Central are very Great and can be very fruitful for the Business if adapted effectively and efficiently.

Inconvénients :

Nothing to Report as of Now. I am not able to find anything to Report at the Moment

Lora
Accountant (É.-U.)
Construction, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Pretty easy to navigate, but the screen formatting needs adjusted

4,0 il y a 3 ans

Commentaires : We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Avantages :

You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Inconvénients :

The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Akash
Quality Engineer (Inde)
Électronique grand public, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Dynamics 365 Business Central - One Stop Business Management solution

5,0 le mois dernier Nouveau

Commentaires : It saves time by processing huge amounts of data in few secs and keeps records of everything that we want and helps a lot in inventory management and resource planning as per Customer's requirement.Helps to calculate profit/loss on monthly basis/yearly basis.

Avantages :

Every firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management.

Inconvénients :

The user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use

Scott
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice
1,5 il y a 9 ans

Commentaires : I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

David
Engineering Manager (É.-U.)
Génie mécanique ou industriel, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Dynamics Review

5,0 il y a 3 mois

Avantages :

It easily integrates with Microsoft products and has a full set of features that we use regularly.

Inconvénients :

Like any software it has a learning curve. This takes time and effort of the individuals teaching and those learning.

Ghafran
Finance Manager (Émirats arabes unis)
Automobile, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User Review - Dynamics 365 Business Central

5,0 il y a 2 semaines Nouveau

Commentaires : Overall experience is amazing in terms of increased productivity.

Avantages :

01 - Auto saving option02 - Multiple companies under one user03 - Sales order to purchase order conversion04 - Drop ship05 - Tax structure06 - Financial reporting07 - Budget monitoring

Inconvénients :

01- Little complicated to use for non-accounting background staff.

Peter
Australie
Utilisateur LinkedIn vérifié
Édition, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Full of unrealised potential

3,0 il y a 5 ans

Avantages :

I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.

Inconvénients :

Very high cost support and difficult nature of upgrades is a real turn off. Each version upgrade is treated as a new deployment. Lacks the ability to make even the most basic changes without partner assistance or developer licence. While the product has a lot of potential I would be reluctant to upgrade an old version as I feel there are other products out there which can do the same job with a much more reasonable price tag. Value for money is the main reason I have marked this application down.

Utilisateur vérifié
Senior Sales Executive (Macédoine du Nord)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Keeps everything in once place.

3,0 il y a 2 ans

Avantages :

Dynamics allowed me to stay organised. as D-365 has many tools , with all the variety of plug-ins, setting up automation and communication takes some work but it is really easy to see how my pipeline is working and have a single view of the company in one single dashboard.

Inconvénients :

it would have been great if it had a bit more features . i think that the reporting is the Achilles heel of the platform, it's a time-consuming task and not very straight forward as done in other platforms

Akhtar
CPO (R.-U.)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Feature rich and easy to use

5,0 il y a 4 semaines Nouveau

Commentaires : Extremely happy and would only ever use this as an ERP

Avantages :

It is so easy to use and has got lots of functionality

Inconvénients :

Sometimes the interfaces can get a bit complex

Carlene
Accounts Payable (É.-U.)
Automatisation industrielle, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Beware!

1,0 il y a 7 mois

Commentaires : None

Avantages :

Nothing. It is not nearly worth the 165,000.00 that we have put in to it over the last year.

Inconvénients :

Everything. System does not work. Too many fields to jump around to, too many pages to jump to. Unable to keep pages open to work between. Unable to see Customer / Vendor numbers. Not enough character spaces in some fields. Document date does not pull in correctly on Payment Journal. Check Stub total dollar amount prints on top of check number of lower stub. No vendor number prints anywhere on the check or stub. System creates two or three numbers for every PO, Job, Invoice. Payment Journal populates every Vendor that has a transaction then you have to choose which one to pay and then delete what you don't want. Checks do not print out in Alphabetical order. I can go on and on. Nothing good to say about this Program. It is not even written for our Industry. We were not even listed in the choices for Industry. What does that tell you.

Ayass
CFO (Émirats arabes unis)
Production audiovisuelle
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Best Modern ERP Solution

4,5 il y a 8 ans

Avantages :

I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well. now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time. I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following : - SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature. - Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things. - Easy and Smart setup requirements and users profiles access. - Huge bank of ready reports provided by global MSD teams and partnership - Friendly user = easy training - Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines ! - Easy customization and easy editing of all tables screens - High Compatibility with Excel MS Office. - Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..

Inconvénients :

No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.

Utilisateur vérifié
Managing Director (Kenya)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Best ERP software so far

5,0 l’année dernière

Commentaires : The procurement process has been made easier.
Our asset management is now on point.
The human resource management especially the payroll management bit is awesome.

Avantages :

Dynamics 365 BC has a variety of tools including the procurement module, human resource module, and the finance module. It has a interface that is user friendly and easy to use. It's workflows are outstanding and carrying out an activity from one end to another is made easy. With the workflows, at least a track can be made on the movement of activities carried out in the system. The ability to generate reports is a plus which is also easy. Another good feature is that it can be customized to accommodate the user needs. It is also compatible with Microsoft Excel such that one can export and import data between the two.

Inconvénients :

At first, you will need some practice on how to manage it to avoid messing up with your crucial data. Another issue is that running many processes at once can slow it down and this will force you to wait longer.

Utilisateur vérifié
Selbstständig (Allemagne)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Sehr gut,....und sehr teuer

5,0 il y a 9 mois

Commentaires : Man sollte sich im Vorfeld schon ziemlich genau mit Business Central beschäftigen. Ausserdem sollte das Budget anfangs sehr großzügig ausfallen. Die Auswahl eines guten Systemhauses ist unabdingbar.
Wenn alles gut läuft, bekommt man dann aber eine Software, welche im täglichen Einsatz voll zu überzeugen weiss.

Avantages :

Mit dem passendem Systemhaus, guten Nerven und einem üppigen Budget lässt sich ein begeisterndes ERP zaubern. Anpassungen und Optimierungen sind nahezu keine Grenzen gesetzt,...für mehr Produktivität bei allen Abläufen. Wir konnten in allen Bereichen enorme Zeitersparnis erzielen. Die Arbeitsgeschwindigkeit ist ebenfalls überragend. Darüber hinaus arbeiten wir wesentlich präziser. Kunden, Lieferanten und Partner sind begeistert.

Inconvénients :

"Out of the box" geht hier gar nichts. Nahezu alles muss angelegt, eingerichtet und definiert werden. Darüber hinaus fällt es anfangs sehr schwer, den Umfang und die Systematik von Business Central einzuschätzen. Wir kamen von einem "geschlossenen" System, bei dem man nach Eingabe der Stammdaten eigentlich direkt loslegen konnte. Dies funktioniert hier nicht. Im Ergebnis führt das zu viel Stress und hohen Kosten für die Entwicklung. Die ersten Wochen und Monate nach dem "live" sind echt nicht lustig.

Chris
Financial Planner (É.-U.)
Services financiers, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Msft Dynamics as a CRM - there are other options

5,0 l’année dernière

Commentaires : I think overall its a pretty solid software that if customizable would probably be one of my go to CRM recommendations.

Avantages :

I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.

Inconvénients :

I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.

Ashley
Help Desk (É.-U.)
Biens de consommation, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The new way to do business

5,0 il y a 3 ans

Commentaires : Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.

Avantages :

I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

Inconvénients :

I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

salim
consultant (Afrique du Sud)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Honest Opiion About BC

4,0 il y a 2 mois

Avantages :

A one stop shop system is required , integration is not easy , high level of development which costs is heavy.

Inconvénients :

The cost initially and on going subs is very high for any business , millions are needed

Ron
Ron
Technical Consultant (Pays-Bas)
Utilisateur LinkedIn vérifié
Logiciels, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great ERP software with great integrations

5,0 il y a 2 ans

Commentaires : I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical consultant. I install and implement BC on regular basis.
Also I support customers with technical issues around Business Cental, which I love to do.
The possibilities with BC are endless.

Avantages :

As a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus. Seamless integration with Microsoft's Flow, PowerApps, Outlook, etc work very well.

Inconvénients :

There USED to be some disadvantages of Business Central, because for a long time Microsoft wasn't clear what course they would go. But now the course is set to the cloud (Azure) and I think that is the only way to go.

Jose
CEO (Espagne)
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AZZURE-IT as our implementation partner in the UK have hidden the renewal process to charge us more

4,0 il y a 5 mois

Commentaires : The software is very powerful, the support from AZZURE-IT has been awful, slow, not transparent and very misleading.

Avantages :

With Azzure-IT implementation was costly and long

Inconvénients :

When all implemented, we need to downgrade our license, we told them, they knew but then they hid the new terms so just for 1 day we got caught into another full year license with users we didn´t need and getting charged for ir. Totally inmorale.

Utilisateur vérifié
Accounting Assistant (É.-U.)
Utilisateur LinkedIn vérifié
Machines, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Dynamics Review

4,0 il y a 4 ans

Commentaires : It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.

Avantages :

Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.

Inconvénients :

Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.

Deepak
IT Manager (Inde)
Fabrication électrique/électronique
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Our 18 month experience on MS Dynamics

4,0 il y a 7 ans

Avantages :

MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field. The support provided by MS is good, but gets activated only when situation gets into emergency mode.

Inconvénients :

The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful

Yessica
Coorporate Account Executive (République dominicaine)
Hôtellerie, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software to support accounting processes!

5,0 il y a 3 ans

Commentaires : A great tool for everyday accounting processes: reports, invoices, and managing different outlets within the company.

Avantages :

It is easy to run reports, since all the data you might need is in there. We use it to make invoices, and pro-forma invoices. It is great to have and keep our customer's database updated. It's easy to add new data. Be able to customize the data you use it everyday is a big plus.

Inconvénients :

Managing this software requires a lot of practice. You have to get familiar with it before run important reports and invoices. If there are too many processes at once, it can run slow and even block you out, so you'll have to wait until the system get less busy.

James
James
Data analyst (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Power the growth of your business with "Microsoft Dynamics 365 business central"

5,0 il y a 4 mois

Commentaires : I have enjoyed working with Microsoft Dynamics 365 Business central ,it's easy to use and the APIs which have made it easier to customize it with our needs .The customer support is amazing both on call and in person.

Avantages :

Microsoft Dynamics 365 business central is a very great product , it's easy to use since it has a great user interface .The deployment is easy and took a very short time .It has inpremises and cloud based functionality which has enabled work flexibility.

Inconvénients :

The initial purchasing cost is relatively high mostly to the small enterprises.The system keeps on freezing whereby delaying our customers.

Kelly
Corporate Controller (É.-U.)
Pétrole et énergies, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great software, if you're not afraid of customization

4,0 il y a 4 ans

Commentaires : Great software for small and midsize businesses.

Avantages :

One of NAV's biggest strengths is the fact that it's a Microsoft product, so the ease of use factor is high, given the fact that virtually all employees are familiar with MS ribbons, icons, etc. NAV is also customizable (with the help of a consultant). The fact that it is customizable, yet easy to up-gradable, is a huge factor.

Inconvénients :

There are some basic items that are only available through customization. I would like to see MS make these accessible as items that users can configure, vs. having to pay for customization.

Hunter
Officer (É.-U.)
Machines, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great Product

5,0 il y a 3 ans

Commentaires : Microsoft has always been a great service that our company enjoys using. This service continues to strengthen the brand of Microsoft.

Avantages :

The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.

Inconvénients :

I did not like how it is difficult to add users into our system. Not everyone has had a positive experience with this software.

Ralph
Solutions implementer (Kenya)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Feature Rich and Highly Customisable ERP

4,0 il y a 4 ans

Commentaires : Good ERP for Small to medium enterprises

Avantages :

If you get the right partner- developer it a highly customizable product Great compatibility with MS Office Suite As an accounting or Financial Management ERP it is function rich, from the custom reports- account schedules, intercompany to navigation functionalities

Inconvénients :

Jobs lacks proper integration with Financial Management The number of updates or releases are just overwhelming