Avis clients sur Dynamics 365 Business Central

En savoir plus sur Dynamics 365 Business Central

Une solution de gestion d'entreprise qui regroupe des fonctionnalités de prévision financière, d'optimisation de la chaîne d'approvisionnement et de planification de projet.

En savoir plus sur Dynamics 365 Business Central

Avantages :

The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team.

Inconvénients :

ClickDimensions as a marketing tool is hard to navigate.

Dynamics 365 Business Central - Notes

Note moyenne

Facilité d'utilisation
3,6
Service client
3,6
Fonctionnalités
3,9
Rapport qualité-prix
3,5

Probabilité de recommander le produit

7,0/10

Dynamics 365 Business Central a reçu une note globale de 3,9 étoiles sur 5 d'après 139 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Dynamics 365 Business Central ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (139)

Yonatan
Yonatan
Head of Sales
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Keeps everything in once place.

3,0 l’année dernière
Sous-titres en français disponibles pour la vidéo
Daniel Leonardo
Stagiaire universitaire (Équateur)
Utilisateur LinkedIn vérifié
Collecte de fonds, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Dynamics 365 Business Central, outil de gestion d'entreprise

4,0 il y a 2 mois Nouveau

Avantages :

Dynamics 365 Business Central est une application très complète pour la gestion de projet. Ses plugins offrent un large éventail de fonctions, notamment la finance, les opérations, les ventes et les achats, l'inventaire et la gestion de projet. Il possède une interface facile à comprendre, qui permet aux utilisateurs de naviguer plus facilement dans leurs projets. De plus, vous pouvez associer davantage d'intégrations pour vous connecter à d'autres outils et applications d'entreprise, ce qui augmente la productivité et l'efficacité. Il convient de souligner l'outil d'analyse commerciale qui permet la création de rapports et de tableaux de bord personnalisables, ce qui améliore la gestion économique et opérationnelle de l'entreprise.

Inconvénients :

Trouver un plan parfait pour la taille de votre entreprise peut être fastidieux. Bien que l'outil soit coûteux, il peut être un excellent investissement pour les entreprises. Il nécessite généralement une infrastructure informatique solide et une administration appropriée pour assurer un fonctionnement efficace. Cependant, l'outil n'est pas aussi complet, ce qui implique que des intégrations externes sont nécessaires pour pouvoir gérer correctement une entreprise.

Saurabh
Saurabh
Microsoft Functional Consultant (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

BC One stop ERP solution

5,0 il y a 11 mois

Avantages :

It is a very ease to use software similar to just like using Excel Spreadsheet. As per my opinion it is a very effective product available today for all our Enterprise Building Solution. All the functions in Business Central are very Great and can be very fruitful for the Business if adapted effectively and efficiently.

Inconvénients :

Nothing to Report as of Now. I am not able to find anything to Report at the Moment

Lora
Accountant (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Pretty easy to navigate, but the screen formatting needs adjusted

4,0 il y a 4 ans

Commentaires : We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Avantages :

You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Inconvénients :

The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Johan
Management (Afrique du Sud)
Meubles, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Microsoft Business Central According

4,0 il y a 2 mois

Commentaires : My experience was horrible as partners can deploy the Software but theask you enormous amounts over R200k to set it up. I also found that there is no support in South Africa for the software, you cannot phone quickly and found out how a thing is working. You have to go through the trouble to watch videos or read on Microsoft Learn. I could also not found one accountant who could work in this software for over two years. This was my biggest headache as well as the support on this software.

Avantages :

Business Central is a great software with a lot of functionalities. It is the best account ing software in the market..

Inconvénients :

Business Central support is South Africa does not exist. The partners are really useless and see Business Central as a way to make a quick buck. They rip you off and want to charge over R200k. I worked through business central and to set it up should not cost you more than 10k. Another setback is that you don't get accountants in South Africa that know how the software is working. I tried to find accountants for months, and not even one Microsoft partner could refer me to one accountant who knows the software. In South Africa as soon as you put the name Microsoft to a product the Microsoft partners want to Ripp you off? Microsoft business Central licencing is also very expensive and is around R1200 per user. Sage one accounting is very cheap against Business Central and they have quality support. I cannot see a feature for Business Central in South Africa as it is too expensive and basically you don't have any support for it in South Africa.

Scott
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice
1,5 il y a 10 ans

Commentaires : I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

Dominique
Dominique
Team Manager (Cameroun)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Dynamic 365 business central review

4,0 il y a 3 mois

Commentaires : We had some problems due to wrong setting, after the intention by the customer service, we went through a training process, then when could handle and management the software to drive the business with more effectivity.

Avantages :

It is perfect solution for small scale business management.Based on it cloud option, we can link operations for more effectiveness and performance.The software have a limited trial versionThe dashboard can give all statistics and the final income or loss at Anny moment Allez powerful management of the stocks

Inconvénients :

To customize the software s not easy at all. Tables cannot me modif.Cloud need to be updated ,it takes too long handle the way to Link operations.

Jose Julian
Jose Julian
Geologist (Équateur)
Utilisateur LinkedIn vérifié
Services environnementaux, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A comprehensive examination of a cloud-based ERP solution for small and medium-sized organizations.

4,0 le mois dernier Nouveau

Commentaires : Dynamics 365 Business Central is a robust ERP solution that provides small and medium-sized enterprises with the scalability and flexibility they require to manage their finances, supply chain, sales, and service activities. Its cloud-based platform provides customers with simple access to data as well as a variety of customization choices. Customizations, on the other hand, can be complicated, and pricing might be an issue for small organizations. Overall, Business Central is a good option for companies that want to streamline their processes and increase their overall efficiency.

Avantages :

Dynamics 365 Business Central is an all-in-one ERP solution that combines financial management, supply chain management, sales, and service.Its cloud-based platform provides users with greater flexibility and accessibility, allowing them to access data at any time and from any location.firm Central includes an easy-to-use interface and a variety of customization options to match the unique demands of each firm.

Inconvénients :

Customizations can be complex and require considerable technical knowledge, making modifications impossible for non-technical users.Integration with third-party systems might be difficult, and some functions may necessitate further customization or development.Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.

Gokulnath
Gokulnath
Technical consultant (Inde)
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

World's Best ERP Product for Small and Mid Size business

5,0 il y a 2 mois Nouveau

Avantages :

Ease of handling Inventory tracking, Able to handle end to end Accounting information, it helps to reduce your man power efforts on the system. Add N-Number of Apps to your Bizz application. Seamless integration with your Application and power platforms. Save Paper by using Microsoft Dynamics 365 Business central in your business

Inconvénients :

Performance of the application can be improved. Level of coding is hard when compared to previous version of Business central. Accessing the Back end application(SQL server) is not possible. This make hard for legacy users.

Cesar Josue
University Intern (Équateur)
Utilisateur LinkedIn vérifié
Génie mécanique ou industriel, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Dynamics 365: a comprehensive review of Microsoft's enterprise solution.

4,0 il y a 2 mois Nouveau

Commentaires : Dynamics 365 is a full and adaptable enterprise solution that could be a great alternative for companies that aim to integrate and automate their business procedures. Nevertheless, the price and the difficulty level could be hurdles, so it is important for organizations to evaluate whether the solution is suitable for their specific requirements before making a commitment.

Avantages :

The system seamlessly integrates with other Microsoft solutions, including Office 365 and Power BI, to provide users with a cohesive and smooth experience. The system offers the ability to be tailored and adjusted to meet the specific requirements of an organization. The integration of artificial intelligence and machine learning can enhance efficiency and decision-making capabilities. The solution undergoes regular updates and improvements to ensure it stays current with the latest trends and technologies.

Inconvénients :

Users who lack prior experience with CRM or ERP solutions may face a steep learning curve. Some companies may consider the reliance on Microsoft a potential risk, as they prefer solutions that are more independent. The price of Dynamics 365 may be a barrier for certain businesses, particularly those that don't require all of its features.

Tausif
data analyst (Inde)
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Dynamics 365

4,0 le mois dernier Nouveau

Commentaires : dynamic 365 is part of my job , i use it daily , it provides template and video to learn automation

Avantages :

dynamics 365 is very helpfull in accounting jobs for in any organization, it help to make automation also.

Inconvénients :

i dont dislikes anything about dynamics 365 business centra

Peter
Australie
Utilisateur LinkedIn vérifié
Édition, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Full of unrealised potential

3,0 il y a 5 ans

Avantages :

I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.

Inconvénients :

Very high cost support and difficult nature of upgrades is a real turn off. Each version upgrade is treated as a new deployment. Lacks the ability to make even the most basic changes without partner assistance or developer licence. While the product has a lot of potential I would be reluctant to upgrade an old version as I feel there are other products out there which can do the same job with a much more reasonable price tag. Value for money is the main reason I have marked this application down.

Ayass
CFO (Émirats arabes unis)
Production audiovisuelle
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Best Modern ERP Solution

4,5 il y a 8 ans

Avantages :

I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well. now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time. I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following : - SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature. - Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things. - Easy and Smart setup requirements and users profiles access. - Huge bank of ready reports provided by global MSD teams and partnership - Friendly user = easy training - Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines ! - Easy customization and easy editing of all tables screens - High Compatibility with Excel MS Office. - Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..

Inconvénients :

No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.

Jose
CEO (Espagne)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AZZURE-IT as our implementation partner in the UK have hidden the renewal process to charge us more

4,0 il y a 11 mois

Commentaires : The software is very powerful, the support from AZZURE-IT has been awful, slow, not transparent and very misleading.

Avantages :

With Azzure-IT implementation was costly and long

Inconvénients :

When all implemented, we need to downgrade our license, we told them, they knew but then they hid the new terms so just for 1 day we got caught into another full year license with users we didn´t need and getting charged for ir. Totally inmorale.

Victor
Business Applications Developer (Ghana)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Dynamics 365 Business Central

5,0 il y a 6 mois

Commentaires : It has been a good product in managing business and its resources. Implementing it makes you learn a lot about what goes into managing and running a standard business

Avantages :

it’s a detailed ERP software that can function on its own without tiresome integrations even though it has accommodation for API integrations

Inconvénients :

The fact that the license is a bit expensive so it’s best for large companies with lots of users.

Ralph
Solutions implementer (Kenya)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Feature Rich and Highly Customisable ERP

4,0 il y a 4 ans

Commentaires : Good ERP for Small to medium enterprises

Avantages :

If you get the right partner- developer it a highly customizable product Great compatibility with MS Office Suite As an accounting or Financial Management ERP it is function rich, from the custom reports- account schedules, intercompany to navigation functionalities

Inconvénients :

Jobs lacks proper integration with Financial Management The number of updates or releases are just overwhelming

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Comptabilité, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Dynamics 365 Business Central

4,0 il y a 2 ans

Avantages :

Integration with outlook is the best. No more downloading and sending separate emails. I also liked the fact that it comes with a BI tool for reporting, this was a crisis on Dynamics Navision 2009. The price for the product is very reasonable for small and bigger companies.

Inconvénients :

Difficult to get support from the partners who implemented.

Katy
Bid Specialist (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Not worth it

2,0 il y a 4 ans

Commentaires : Horrible! Cannot wait to get rid of it!

Avantages :

Honestly, there is very little I like about this software. The potential capabilities of the newest product line are great. It just costs hundreds of thousands of dollars to get it programmed and even more to keep it up to date.

Inconvénients :

Too expensive to update as needed. Way too expensive to have it front loaded. Too complicated for an in house team to set up. This is the most complicated and finicky software I have ever had to use. I cannot wait until we are using our new ERP system. Software times you out after a few minutes and does not autosave. Information fields do no flow properly between functions.

Elizabeth
Payroll (É.-U.)
Philanthropie, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Financial package

4,0 il y a 5 ans

Avantages :

We use NAV for all our accounting needs -- G/L, accounts payable/receivable, payroll. Easy to use and reports are simple to set up.

Inconvénients :

occasional glitches after upgrades, but that's to be expected and they are corrected quickly. We receive good support from our service provider.

Gary
Mechanic ()
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Avoid, avoid, avoid.

1,0 il y a 6 ans

Commentaires : I can't find one possible highlight at all. It will drain your energy and extinguish your very soul.

Inconvénients :

The least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares.

Misbah
Finance Officer (R.-U.)
, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Ease of use

4,0 il y a 5 ans

Commentaires : I have used the software for almost 9 months, and have found it to be very user friendly, with excellent presentation. It is normally quick, software does not crash often and it works well for many different type of industries.

Avantages :

Very user friendly Good presentation Excellent layout - easy to search for whatever you need Good use of headings and sub-headings Being able to import from Excel, and transfer any journals into Excel easily

Inconvénients :

Maybe not the best for reporting purposes, or hard to find a way straight away Could be a more efficient way to import transactions from Excel

victor
Contract sales ()
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

overly complicated

3,0 il y a 6 ans

Commentaires : I use it daily. it may be a great accounting program but a very poor construction project quoting tool

Avantages :

For my job there is no Pros

Inconvénients :

Complicated and time consuming to learn. Should not be used as a program to quote multiple components for projects.

Nabapallab
Sr. Manager Information Technology (Inde)
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Pathatic Experiance about Microsoft Dynamics Business Central

1,0 il y a 10 mois

Commentaires : I am having my life's pathatic experiance by purchasing this software by this product value I might had better lots of ERP sofware available in Indian market

Avantages :

Nothing is good about this sofftware, its totally waste of money just in the name of Microsoft.

Inconvénients :

Everything has limitation in this software and also non-customizable in maximum cases.

Fiona
Accountant ()
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Good for property management if you use the add-on

5,0 il y a 6 ans

Commentaires : I liked the solution so far, it's easy to learn and use, even if requires some time to understand the logic. Just as any other software I guess. Together, it's a great solution, allows us to manage all aspects from accounting to leasing to reporting. We use it on a subscription base.

Avantages :

Flexible can be adjusted to our business. NAV partner Admiral is very supportive. We liked subscription option, did not need to invest upfront. Integrated accounting and lease management allow having all numbers in one place and it gets easy to analyze. Much faster tenant billing process than we had before. Good training material from Soft4RealEstate.

Inconvénients :

Smart NAV partner is needed. Even with a subscription, there is a set-up fee and we had to invest some amounts into development. But now we have what we need. Much of info on NAV in Customersource, but need time to search for it.

Roberta
account manager (Lituanie)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great software for companies larger than 50 employees

4,0 il y a 5 ans

Avantages :

It is very easy to follow and has got a lot of features to offer, but they are to be added based on the companys needs

Inconvénients :

if you have inhouse IT specialist then this isnt a problem but if you need to source externally it may take a while to have new features set up and you only understand what you need additionally once you really understand the software.

Rebecca
Customer Service (É.-U.)
Fabrication électrique/électronique, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Microsoft Dynamics NAV

4,0 il y a 5 ans

Avantages :

It works fairly well, we are however a manufacturing company and this is made for product on the shelf. It provides all the information that I need.

Inconvénients :

At times I feel that I need to look in several spots to find the information that I need. I use the Query button the most so that I am not missing information.