Avis clients sur ShipTime

C'est bien, mais pas le meilleur

Avantages :

Il est facile d'avoir un devis rapide juste en entrant le code postal.

Inconvénients :

L'intégration avec Shopify est loin d'être aussi simple qu'avec Machool. Faire un étiquette à partir des infos d'une commande est pratiquement impossible pour Shopify, alors que les autres plateformes chargent les informations avec simplicité.

Logiciel efficace

Commentaires : Je n'ai que du bon, je sudgere ceci à toute les entreprise.

Avantages :

Logiciel aux gout du jour. Facilité d'utilisation. Un service internet pour nos besoin rapide. Carnet d'adresse qui enregistre nos clients. Meilleure taux

Inconvénients :

Le monde du support héronique ne nous revienne pas à nous directement. Il envoie l'annalyse seulement à l'adresse de comptabilité.

Pratique et prix compétitifs

Commentaires : Expérience correcte. Pourrais être réactif quand on rencontre un problème avec un transporteur et faire le suivi.

Avantages :

Possibilité de comparer les transporteurs et trouver le meilleur prix

Inconvénients :

Bien que mes réglages sont en français, chaque fois que je l’ouvre l’interface est en anglais… je dois chaque fois le remettre en français

La nougaterie aprécie shiptime

Commentaires : un seule endroit pour faire les envoie c'est partique

Avantages :

la facilité d'utilisation et la rapidité de fonctionnement

Inconvénients :

pas d'autre fournisseur de tramsport on pourrais avoir en avoir plus

resultat

Commentaires : Lorsque que le client demande un envoi spécial c'est facile de lui donner le coût réel. Sauf que des fois shiptime nous corrige et il faut absorber la différence.

Avantages :

Pas besoin d'informer le transporteur le ramassage se fait comme par magie!

Inconvénients :

Facilité de calcul pour nos employés, rapidité à obtenir un estimé rapide pour un client au comptoir ou au téléphone et disponibilité d'accès en tout temps même en dehors des heures d'affaires.

Facile a utiliser

Avantages :

Nous aimons le fait d'avoir accès à plusieurs fournisseurs de transport et comparer les prix selon la destination, le poids et le type de colis.

Inconvénients :

Nous aimerions pouvoir faire des envoies multiples de colis différents à des adresses différentes.

Efficace et rapide

Avantages :

Le prix et le service rapide.facile à communiquer

Inconvénients :

Quand le site ne fonctionne plus et ne répond pas.

commentaires

Commentaires : Aime bien utiliser le logiciel.

Avantages :

J'aime le fait d'avoir le choix du transporteur et les prix de mon envoi

Inconvénients :

Parfois nous avons l'impression que le transporteur recoit 2 fois la demande, car ils peuvent venir 2 fois, deux jours différents.

Quand même bon service, Purolator est disparu, GROSSE déception

Commentaires : ok

Avantages :

vraiment facile d'usage, rien de compliqué

Inconvénients :

prévision sur le plus long terme pour des ramassage, impossible à faire

Excellent service à la clientèle

Commentaires : Le seul problème rencontré est sur les planing de ramassage qui ne sont pas toujour effectué dans les temps demandé.

Avantages :

La facilité d'utilisation et de plus à me déplacer chaque jour pour poster mes colis

Inconvénients :

Je n'ai rencontré aucun problème de ce côté

Très bon

Commentaires : Toujours bonne expérience

Avantages :

facilité d'accès et bons prix concurrentiels

Inconvénients :

Je n'ai rien à préciser à ce niveau là pour "le moins plu"

transport

Avantages :

ils offrent tous les transporteurs éligibles a des coûts moindres

Inconvénients :

rien de particulier tout semble ok pour nous avec ce que l'on envoie

logiciels travail bien

Commentaires : rapidité ramassage sur place

Avantages :

quand meme rapide , fonctionne bien . ramassage sur place

Inconvénients :

j'ai rien de négatif concernant les fonction du logiciel

Logiciel de livraison

Avantages :

C'est un logiciel très fiable et sécurisé facile à utiliser.

Inconvénients :

Je le recommande pour un bon suivi de commande d'achat à toutes les utilisateurs.

Logiciel shiptime

Avantages :

Grâce à ce logiciel j'ai pu expédier a temps mes affaires

Inconvénients :

Pour moi c'est tout simplement un Logiciel, il est très pratique

Excellent product and services, very happy with this service

Commentaires : We are very happy with ShipTime and have recommended it to other small companies.

Avantages :

We are a small company and do not have sufficient shipping volume to qualify for large discounts. Having a product that can offer us good shipping prices on multiple carriers is the primary reason we use ShipTime. Another very useful feature is the ability to create the international shipping documentation, which saves a lot of work for us.

Inconvénients :

The only feature I can suggest would be the ability to print shipping labels for couriers, and then schedule the pickup later. This is particularly important for couriers where the requested pickup time doesn't appear to show up in their system (Loomis is an example). Ideally we can package the item and attach shipping labels in shipments made in the morning, and then schedule a pickup later in the day for all boxes that are ready to go.

satisfaction with shiptime

Commentaires : really good. Rarely do we have issues and mostly resolved fast with customer service.

Avantages :

Easy to create shipping labels, tracking and pricing.

Inconvénients :

There are certain carriers that will not honor what we have purchased and.... Not a software issue but still an issue since we are purchasing transport and carriers dont honor their service. We have banished some carriers from our possibility.

Review December 29 2021

Commentaires : Customer service is excellent.

Avantages :

I like that there is several options to choose from when booking a carrier - depending on pricing and transit time

Inconvénients :

The platform locks up frequently. Highly irritating. Only way to continue with your shipment is to log out and start over. This does not always work. Sometimes you may have to do this 3 - 4 times. Again highly annoying when you have multiple shipments to do and the platform locks up.

Greentronics and ShipTime

Commentaires : We enjoy using ShipTime. I've already explained above how ShipTime helps us with choosing the correct courier service to best suit our customers' needs. I expect we will continue to use ShipTime.

Avantages :

We were made aware of this software by CFIB some years ago. The ability to quickly compare delivery times and costs with different couriers was the main feature we wanted to use. It allowed us to keep shipping costs reasonable for ourselves and our customers. When customers ask, we can honestly tell them we search for the most effective shipping method that best suits their needs. ShipTime not only gives us that amazing feature but also has a very well laid out interface. It is easy to learn and keeps the number of steps involved with setting up a shipment to a minimum. I particularly like how easy it it to recall historical shipments and look up proofs of delivery and other details.

Inconvénients :

The only negative point I can think of is that the first shipment notification includes financial and payment details. I would prefer to have no financials on the first notification, just the tracking number, consignee details, package details, references (e.g. PO and sales order references).

Competitive prices for small business

Commentaires : As an ecommerce business, we work with warehouses across Canada. While they provide shipping, we often find Shiptime offers us much better pricing.

Avantages :

Quick quotes, ease of use and competitive pricing. Immediate tracking and stored history of orders for duplication.

Inconvénients :

Unable to see availability of couriers for same day pick up. You can order it, but you have no way of knowing whether it will happen. Also no direct ability to correct problems - like drivers refusing to leave a parcel without a signature, despite clear instruction to do so.

ShipTime Software

Commentaires : Very pleased - multiple courier options / delivery services & fair costs. Customer service staff are all very easy to understand and are always pleasant to communicate with!

Avantages :

Stores previous shipments to enable faster repeat shipments, and great shipment tracking tools.

Inconvénients :

Missed / prolonged shipment pick-ups are not reported to the shipper. This information is on the manage tab, but it would be nice to receive an alert if a scheduled pickup for a client returning an order to us has not been picked up by the courier (eg. Canpar failed to pick up a return shipment for 4 days - ultimately we scheduled a non-ShipTime courier for the client to use.

Excellent shipping tool

Avantages :

Shiptime has provided excellent customer service and saved our company a lot of money on shipping.

Inconvénients :

The insurance on the shipping is not worth buying for our products as it does not cover breakage.

Amazing Shipping Services!

Commentaires : The biggest benefit to ST is the cost savings - their shipping costs are significantly lower than any other courier we have been able to source ourselves.

Avantages :

ShipTime is extremely easy to use, and proves to be the cheapest shipping option time and time again. The most beneficial feature to our organization is the ability to received multiple quotes from different courier companies for your one shipment. It is extremely useful to see the different shipping costs, along with who the carrier is and their turn around time.

Inconvénients :

Our least favorite feature of this software is the billing. It would be the most ideal for our organization to receive a bill from ST on a regular basis (Weekly / Biweekly / Monthly), and be able to pay via CHQ / EFT. Currently the only two available options (Credit card at time of purchase or ST automatically billing your CC once per week) are not our ideal choices.

Saves us a LOT of money!

Commentaires : Overall, the ShipTime experience has been very positive. It has saved us a lot of money on shipping costs over the last several years. The fact that it is compatible with thermal label printers is a huge plus also. Makes labelling shipments very quick and easy.

Avantages :

It is easy to use, very user friendly and intuitive. Keeps excellent records of historical shipments. Allows a good variety of carriers to choose from and shop price with.

Inconvénients :

I don't like when I get "shipment charges adjusted" emails after the fact. I charge customers based on my initial charges when entering the order. Far too often I get emails stating that charges have been adjusted, and they are always adjusted UP and never down.

Ship Time Review

Commentaires : Great, easy. Also like that we can ship to the USA. Like that we get pick up at our door.

Avantages :

I liked that when i have a problem, I can phone and get help in 5 minutes. Means a lot that i don't have to sit on the phone for an hour.

Inconvénients :

I didn't realize until I asked that it is better to pack in 2 small boxes rather than one large. We repacked a large box to 2 small boxes going only 100 km away and the price was reduced $100.00! Wish I had known that from the start but someone I phoned at Ship Time was very helpful and showed me that.