Avis clients sur CrowdChange

Robust out-of-the-box online fundraising solution

Commentaires : Everyone I have worked with has been professional, engaged and motivated to make my experience the best it can be. Highly recommend!

Avantages :

CrowdChange does not require customizations or 'extras' to provide a professional-looking robust fundraising event solution. Options include ticket sales, registrations, sponsorships, swag sales and donations. Very easy to use; no HTML or web design experience needed.

Inconvénients :

As an administrator, I would like to have the option to prevent my users from reopening fundraisers. A minor inconvenience compared to the ability for my users to create beautiful pages on their own!

Incredible Product and Incredible Service

Commentaires : Incredible experience from day 1! The whole team at CrowdChange is a pleasure to work with and their product has been well received by both internal and external stakeholders

Avantages :

Easy to use/train staff Don't need to know how to code to setup an event page Incredible support (timely and helpful) Easy UX for fundraisers/donors Willing to work with clients to continue to better their product

Inconvénients :

Nothing.. Crowdchange continues to evolve and advance their product offerings

First year

Commentaires : Overall I am happy with the product. The fees are a bit high compared to others out there, but the ability to customize warrants the fees.

Avantages :

It is very easy for a standard supporter-led fundraiser. The users really enjoy the product. We also thought it worked quite well for matching gift campaigns.

Inconvénients :

As it was not built for peer-to-peer team campaigns, it lacked a lot of necessary functions for the users and organization. Our feedback from users was a lack of ease of use for this purpose.

Great product

Commentaires : Overall experience has been fantastic. When we first signed on; the foundation was using the platform for two specific fundraising programs. We continue to add new events to run off the software.

Avantages :

Our foundation loves the ease and functionality of the software.

Inconvénients :

Cons would be some of the limitations with respects to the collection of specific details required and the ability to delete or alter information as needed for a participant.

New user of CrowdChange software

Commentaires : Before CrowdChange, we were using a variety of donation and event management systems. The problem was that they did not integrate with each other and we were not able to get consistent reports for accounting. CrowdChange allows us to run all events with one system but still have enough flexibility to address individual department needs.

Avantages :

The CrowdChange team helped us a lot with set up, including addressing our complex banking needs. We have several departments and need to route payments to different bank accounts, including accounts in a different currency. CrowdChange was able to help us deal with it appropriately. CrowdChange was also happy to help our individual department leads with their own events and fundraising needs.

Inconvénients :

I would like to see some tiered pricing options geared towards non-profit organizations. The fees can occasionally be high. Luckily CrowdChange heard us on this and we will be discussing it with them further.

Above and Beyond!

Commentaires : I have had a great experience working with the CrowdChange team. They have been very open to taking recommendations for the implementation of new features in their platform development. They have added iterations to support our needs and have been extremely fast with the turnaround time when I have had a conflict or question. I can’t begin to tell you how refreshing it is to have a warm body on the end of a support email. Not common with other platforms! I really enjoy using CrowdChange now and will certainly recommend to others.

Avantages :

The simplicity of setting up events is probably the biggest appeal. I run upwards of 32 events annually so I’m very familiar with many other event-related portals and this one is by far, the simplest for getting event tickets live. I also like that guests breeze the the steps to register for an event without having to do multiple registration protocols.

Inconvénients :

The social media capabilities are very basic when it comes to guests marketing the event. Other platforms have a solid handle on guests being able to share etc, are very visually appealing, and have notifiers when purchasing tickets to boost to their peer groups. This one doesn’t align the branding of individual events when shared nor does it support guests boosting events in an appealing or functional way.

Love this software...

Commentaires : I would recommend CrowdChange to everyone. Their customer support is second to none and we've never been left to navigate the platform on our own. Every request or question has been addressed without hesitation and they have come to understand our industry and mission so well that they now offer suggestions on how to make the campaign process even better.

Avantages :

The CrowdChange platform has been a game changer for us. We are a national organization who struggled with our online fundraising program. CrowdChange provides us with a user friendly comprehensive tool that allows us to create and run several digital campaigns simultaneously. Allowing donors to cover processing fees, instant tax receipts and reporting, peer to peer campaigning possibilities and direct deposit gives both us and our donors useable features that make the donation experience easy and quick.

Inconvénients :

There is nothing difficult about the CrowdChange software.

Great platform with exceptional customer service

Avantages :

CrowdChange has created a platform that is easy to use for non-profits and donors alike. Beyond user friendly (professional and customized fundraising pages can be set up within minutes), this comprehensive software lets you control your branding, and offers so many features for every aspect of online fundraising. The customer support offered by CrowdChange is unparalleled. Always available to help work through any issues, making custom modifications when necessary, they ask for ways to improve their platform and truly listen. The benefits of this product are seemingly limitless.

Inconvénients :

An FAQ or resource page should be created to be able to search for certain answers rather than having to contact support. Other than that - no cons!

CrowdChange Review

Avantages :

Working with [SENSITIVE CONTENT] is the best part of working with CrowdChange. She is proficient, knowledgeable and solutions oriented.

Inconvénients :

The admin fees are quite high and the option to click off not as visible to donors as they'd like it to be.

Happy with Crowd Change

Commentaires : Happy with the product and the service. Great team at Crowd Change!

Avantages :

It's user friendly and allows us to engage in other types of fundraising. The support team is great - very helpful and responsive.

Inconvénients :

The integration with Raiser's Edge. We had some challenges mapping the system with RE, and unfortunately didn't get alot of support from Crowd Change for that.

Excellent fundraising platform with top tier support

Commentaires : Overall I have been very pleased with the experience and would recommend to any NPO looking for a fundraising platform.

Avantages :

What I appreciate most about CrowdChange is the immediate and helpful support any time I have a question, big or small.

Inconvénients :

What I like least is the inability for folks to use Venmo as a payment system especially since its so popular in the US - although its coming!

Adaptable and Solutions Focused!

Commentaires : AMAZING experience! Shout out to the whole team (especially [SENSITIVE CONTENT]) for being so adaptable and willing to create solutions for our organizational needs. This software has allowed us to offer a seamless experience for our fundraisers to create and run their own events, which allows us to spend less time troubleshooting, and more time building meaningful connections in the community.

Avantages :

Easy to use, not just for staff, but for fundraisers as well. Very straight forward and clean design. Support team is fantastic and responsive.

Inconvénients :

There are always little things that need tweaking, but the team is beyond amazing at listening to feedback and implementing solutions quickly and efficiently. When we had issues with the layout and functionality of the "Donate" feature on our fundraising pages, CrowdChange worked on a fix and had the update ready within less than a month.

The One Stop Shop

Commentaires : It's such a pleasure working with Mitch and the team at CrowdChange. They have been very open to taking recommendations for the implementation of new features in their platform development. They are always very responsive, which is key in our very demanding industry. My team and I really enjoy using CrowdChange and we always recommend them to others.

Avantages :

The software has an easy learning curve. Their support team is highly responsive and they love to listen to suggestions and new ideas for their future iterations. I can't recommend this turnkey solution enough for any non-for-profit.

Inconvénients :

If a certain feature wasn't there, the team at CrowdChange was fast to work with us to implement it - this is very rare for a software company. They truly work alongside their customers.

Glad we found CrowdChange

Commentaires : I would highly recommend CrowdChange. They truly care about their clients and it really does feel like a partnership. We look forward to developing and growing with them.

Avantages :

We switched to CrowdChange this year from a different fundraising platform and are very happy that we did. Their feature set for our constituents is great and we are able to offer a better user experience and drive fundraising for our organization. The team at CrowdChange were so helpful in getting us set-up quickly and really took the time to understand our needs.

Inconvénients :

CrowdChange is always continuing to develop their product. Our organization has some specific needs and CrowdChange listens and figures out a way to get this done, even if they do not currently have a solution in place.

A True Partner

Avantages :

CrowdChange is user friendly and has tons of great features. The customer service of the software is unparalleled and the team at CrowdChange works with you to fit your best needs. We have seen significant increases in fundraising for our college chapters since switching to CrowdChange.

Inconvénients :

I do not have any cons. We are having difficulty linking CrowdChange to be set up with our Canadian chapters, but that is nothing to the fault of the software.

great product

Commentaires : very good

Avantages :

Crowdchage is easy to use as an administrator, and as a person being directed to the site. I like that there are many options you can use when creating an event- if you want names of people registering- when to turn off ticket sales- custom questions etc...

Inconvénients :

would like that each admin can choose how the home page defaults- my preference would be upcoming events as opposed to always seeing most raised first. I wish you could choose and have it stay that way.

20-30

Commentaires : Organizers never have to touch the $

Avantages :

Ease of use and one stop shop and organizers don’t have to use thier own capital. Sponsorship feature are great

Inconvénients :

N/a

CrowdChange Review

Commentaires : Positive and I would recommend to other colleagues

Avantages :

So easy to use - and the team is super helpful and willing to step up and troubleshoot. The process was smooth and the learning curve is very manageable.

Inconvénients :

The amount of imagery allowed on certain pages is a bit disappointing, as it doesn't completely match with our brand colours.

Review of Crowdchange

Commentaires : I love working with Crowdchange they are so great to work with and the software is terrific.

Avantages :

It is very easy to use and the support is excellent.

Inconvénients :

Every change requires some tweaking and the staff at Crowdchange have been very helpful making custom modifications to accommodate our needs.

Virtual Gala

Commentaires : Overall experience was extremely positive. The customer service was superb. Creating donation forms and campaigns was very intuitive and easy to create and use.

Avantages :

I liked the ease of creating donation forms, the analytics, and the plug-ins for our virtual gala platform. It was very user friendly for both the administrator and the donor.

Inconvénients :

Can't do wire frames for the registration or donation forms.

CrowdChange is more successful for us due to the OUTSTANDING support we receive from the team!

Commentaires : I am overwhelmed with the calm, eager and efficient the support available. By the time our event goes live, the CrowdChange Team makes sure everything is working well. If there is a glitch, the team steps up to the plate without a delay. Our connection to Donor Perfect has been working well and immediate.

Avantages :

We have used this platform for free events, complex events and tribute cards. It is versatile and the development team is eager to move forward in accommodate everything we have thrown their way! Reporting is clear and complete.

Inconvénients :

I am not always able to do what I wish to do. I do have to ask support and it is answered.....I think there should be a FAQ area.

User Friendly Donation Platform

Avantages :

CrowdChange is an easy-to-use online donation platform that allows organizations to implement video marketing strategies, along with peer-to-peer fundraisers in their digital marketing campaigns.

Inconvénients :

We would love to see CrowdChange implement social sharing tools for Instagram and LinkedIn into the platform in the near future.

CrowdChange

Commentaires : The experience has been great so far, from our first initial contact to the training. If we need help or have a problem we email our account manager and receive a response (depending on how urgent) within an hour or two.

Avantages :

CrowdChange is very easy to use and set up. Everything is clear when you go to the site and you can promote individual campaigns by sending a purpose link for it, once on the site the donor can see what other campaigns are available. We are very excited to start using Peer-to-Peer and Team Fundraising, which were another reason we went with CrowdChange. We are a school and wanted our Alumni to be able to reach out to their classes etc.

Inconvénients :

I sometimes find it hard to read their reports, finding the correct report and seeing what we actually receive in the back versus what the donor donates. Once I had spoken with our accounts manager and they had explained which is the best report to use this made it easier.

CrowdChange review

Commentaires : Its great. I've recommended the platform to many other non profits and they've loved it also.

Avantages :

The platform is easy to use both on the backend and for the users. It's clean, simple and gives off a sense of professionalism to donors.

Inconvénients :

So far, the only 2 things that I dont really like about it is the fact that the "Label Name" needs to be seen on all forms and the fact that I can't set up automatic notifications to other people within my organization (I have to do that manually) - but, all in due time I guess 😃

Great product

Avantages :

It’s quite easy to use both within the foundation and by our third party creators. It integrates well with raiders edge. The customer service is excellent

Inconvénients :

My only issues were that it didn’t click through directly for LinkedIn but that has since been resolved.