Avis clients sur DESelect

Easy and time saving

Commentaires : Great business partners. They work with you to build, teach and help you succeed in using their product. The team is amazing and always helpful and on top of what we need.

Avantages :

We really like how easy it is to use the tool. Users who are not as experienced in SQL can easily put together audiences, build data extensions and update data without ever typing a line of code.

Inconvénients :

Would love to be able to transition SQL code to DESelect segments. Backwards compatibility maybe?

Great place to store and segment all our customer data

Avantages :

It lets us easily filter through our customer data to create relevant target audiences through segmentation, and holds enough detail on them to allow us to personalise our campaigns, while still complying with GDPR.

Inconvénients :

If I get something wrong setting up a target audience, it's not always clear what I've done wrong. It's always human error, but sometimes I'd appreciate more handholding so less detective work is required when a new data extension brings up 0 customers.

Segmentation tool built for MarketingCloud

Commentaires : Before DESelect, we were using Salesforce SalesCloud Reports & Campaign Combiner to create segments & selections used for emailing purposes. It did not require any SQL knowledge. But, in the background, data processing problems arose when creating selections, apart from the time-consuming actions from our data analysts & marketeers. As a company, we have a large number of daily and weekly queries to handle.
At this point, DESelect was consulted to make segmentation much easier, also for complex email selections. We felt there were no other solutions in the market or on the Salesforce AppExchange. As we have no SQL experience in-house, MarketingCloud Queries was also no option. This sort of work can distract marketeers from their real workload. Their focus must be on the targets and KPIs, rather than spending time figuring out how to do segmentation.
Using DESelect is much more efficient and much easier than using SQL especially if you are a non-technical person. DESelect’s drag-and-drop functionality and a more visual representation of SQL statements really help marketeers make their selections, avoiding spending more time than they should.

Avantages :

Easy drag-and-drop functionality A more visual representation of SQL statements Preview mode Less time-consuming

Inconvénients :

Not easy for non-data minded marketeers (knowledge of data relationships needed) Errors occur often

Immediate ROI Through Time-Savings and Data Optimization

Commentaires : Our time-to-efficiency on Marketing Cloud would have been SIGNIFICANTLY longer if not for DESelect. On top of having a very custom data structure in SFMC, we also have a high volume of query builds with a lot of complex audience segmentation and ABM targeting. If we had to rely on on-staff SQL knowledge, we would have required investment in training and/or new talent, and feared that would still leave us vulnerable to query inaccuracies. Instead, we found DESelect in the 11th hour during our implementation and they were able to get us configured, trained, and ramped in a matter of weeks, while helping us solve our very specific use cases. What's more, they were able to show us how better to organize our data and selections through picklists and templates, which has led to more accurate and efficient querying. At this point, I don't know how we could live without it.

Avantages :

User-friendly drag and drop functionality, and easy query automation scheduling. The picklists were a game-changer for more intuitive and accurate query building. And their customer support is second-to-none; our [SENSITIVE CONTENT] is so knowledgeable and responsive, he's made our implementation such a positive experience.

Inconvénients :

The way we're configuring our queries to reference a central data source, there is significant risk if something is changed or deleted. The same features that allow us to scale quickly can also break multiple queries at once. An "undo" command or other protections on critical selections might give us more peace of mind in this regard.

Easy way to define the target group for your marketing campaign

Commentaires : DEselect allows an easy access to any data source of Salesforce MCL (synchronised and custom created data extensions, as well as MCL data views) with all its attributes, both for filtering in a selection and for using as an output. That, instead of writing SQL statements. It also supports the creation of data source templates and filter sets which significantly helps reusing typical patterns. DEselect as a company itself, reacts fast on questions and issues, the support is very professional.

Avantages :

End-to-end process for a target group selection including the definition, creation and modification of the target data extension in MCL. The output data can easily be mapped or calculated, aggregated or transformed upfront, as needed. Integration into MCL so that the selection can be schedulled in MCL Automation Studio, or the results accessed in Contact Builder or Email Studio.

Inconvénients :

The usage of the tool still requires a good knowledge about how databases work in general, and specifically the underlaying data structure and data. The performance, even for quick previews or counts, depends strongly on MCL performance, while working on more than one query in parallel is not supported.

DeSelect is a really good investment

Commentaires : We save a lot of time when it comes to accessing data, you can use DeSelect with raw data from both sendable and non sendable data extensions, and you can even access synchronized data extensions. Doing complicated queryes from multiple data sources used to take a lot of time, but with DeSelect this is a lot more efficient. With DeSelect you don´t need to know SQL and everyone can easily learn it. Also - DeSelect support is great and everyone who works there are so nice and willing to help at all times. They really want you to succeed which makes learning and starting to use DeSelect a really good experience.

Avantages :

What I like the most is that it saves a lot of time from learing and writing heavy SQLs. You can access tons of data sources in a few clicks and customize it as you please. It is also very intuitive as long as you know your data model and Marketing Cloud. It´s no longer a hazzle to create complicated segments and add all the personalization you wish.

Inconvénients :

Nothing that I don´t like, but I got more to learn. I would really recommend to do the training to get the full experience. There are so many capabilities that are so useful once you know how to access them and use them.

Great addition to Marketing Cloud

Avantages :

DESelect has been an outstanding addition to our Marketing Cloud tech stack. It has allowed us to enable less technically-inclined individuals to create customer segments without having to get technical resources involved. They also have a great on-boarding team and support staff in case you run into any issues.

Inconvénients :

DESelect has a bit of a learning curve at first due to the many features and functionalities of the platform.

DE select search product

Avantages :

DE Select - this is a great product that helps us in a daily work and saves a lot of time in Marketing Cloud.

Inconvénients :

Many times it stops working from no reason. So stability of the feature (deselct search).

DESelect integrated with SFMC

Avantages :

The ease of use and ability to connect all our data sources which allows for easier segmentation and model building

Inconvénients :

I don't have any cons for using deselect yet. I enjoy the tool and it has been helpful to do what we need

No coding needed

Avantages :

Brings an ease to segment your customer database

Inconvénients :

None that i would find out in comparison to MC SQL queries

Easy-to-use tool and fantastic customer service

Commentaires : DESelect has helped us create targeted segments for our direct marketing activities and I can't imagine if I would have to do the same in SFMC. With DESelect it's easier to filter out all data and the data preview allows me to avoid mistakes.

Avantages :

I enjoy how easy it is to create DE without being the most technical person on team. And the possibility to create templates and data sets have made my job so much easier and faster.

Inconvénients :

It took me a while to understand the structure of data views, but with the help of their customer service I'm now available to create more advanced DE and I often use data views to collect more data about activities of our subscribers.

DESelect helps save time!

Avantages :

One of the best features that DESelect provides is being able to schedule a list I created to run on a daily basis in DESelect that automatically updates in SFMC. This eliminates me having to create an another Automation in Automation Studio and helps save me time to focus on other areas of my role. I also love the DESelect Search feature, where you can key in what data-extension you're looking for in SFMC and search will tell you exactly where to locate it. Huge help!

Inconvénients :

I think it would be great if DESelect offered the exact SQL query so I can learn how to read and understand the language better for future use cases.

Great tool

Commentaires : My experience with DeSelect is great I am able to create custom lists and reports only possible with SQL which would have taken me a long time previously. I'm also not comfortable with SQL so using DeSelect has saved me a bunch of time and allowed me to do things I was previously unable to do and left frustrated

Avantages :

DeSelect is great tool to simplify and speed up the process of using SQL within MC which for me is a must to get the most out of the platform

Inconvénients :

I have nothing I dislike about DeSelect

If using Marketing Cloud must also Budget for DESelect

Commentaires : Not having advanced sql knowledge we could never write hundreds of queries in a timely manner. DeSelet solves for that

Avantages :

Not having to have a team of SQL programers on staff or having to go to IT for every request.

Inconvénients :

Anything that was missing or needed enhanced was added in future quarterly updates.

DESelect in Česká Spořitelna

Avantages :

DESelect helped us a lot with bridging the knowledge gap between IT and Business People. Therefore even non technical colleagues are able to segment their campaigns with ease.

Inconvénients :

Most of the missing functionalities are part of the higher licence, where we would see a decrease in the value for money as those features are mostly "nice-to-have".

DESelect has finally allowed us to use Salesforce Marketing Cloud to its full potential

Avantages :

I love how easy DESelect is to integrate. Also the ongoing support from [sensitive content hidden] has been nothing short of incredible. He is like an addition to our team. Since integrating with DESelect we can achieve even the most complicated of selections with drag and drop. Now we never have to say no to our clients!

Inconvénients :

We would really like to be able to drop fields in their end position instead of having to add them to the bottom and drag them into position after the point.

A great tool for our company!

Avantages :

DESelect has been a fantastic fit for our company, as it's really easy to use, fast, innovative and user friendly.

Inconvénients :

It took me a little while to understand the logic behind building lists in this way but now I'm a regular user it's a super easy and handy tool to use.

DeSelect Review

Avantages :

Being able to build segments and filter by our specific needs is the most useful.

Inconvénients :

Sometimes there's a lag when it runs so it can add time to the process.

Feedback from Parimatch CRM-managers

Avantages :

Easy to work (everything is clear and accessible). The economy of time during work with difficult tasks.

Inconvénients :

1) We cannot to unite DEs (SQL syntax: UNION) 2) Long data processing with big DEs

Flexibilidad y accesibilidad para el equipo

Commentaires : Creemos que es una herramienta útil y necesaria para hacer más accesible Salesforce Marketing Cloud a los equipos de negocio que la explotan. Aún nos queda mucho por hacer, pero creemos que nos ayudará y que vamos por buen camino.

Avantages :

DESelect nos está ayudando a que Marketing Cloud sea más accesible y fácil de usar para todo el equipo de marketing. No tenemos necesidad de hacer consultas SQL y podemos segmentar fácilmente de una manera más cómoda y con más posibilidades. También nos ayuda a realizar tests y pruebas para optimizar nuestra estrategia.

Inconvénients :

Entender bien el funcionamiento y qué puede aportar realmente DESelect para el negocio es complejo de inicio. Se agradece contar con un acompañamiento de especialistas en la herramienta, porque si no sería dificil...

Innovative, Simple and Amazing tool

Avantages :

DESelect is so easy to use and it's a great tool for our company! I use it almost every day and I like the fact it doesn't require a complex code. It also gives more space to work around behavioral data. It's very innovative and I highly recommend it!

Inconvénients :

So far no bad experience while working on Deselect

Great alternative to sql query building.

Commentaires : Very happy with our decision to go with DESelect. I recommend the onboarding with their hypercare. It's a personalized one-on-one to help you get started and build your confidence in the tool.

Avantages :

Ability to build complex segmentations in a user-friendly UI with drag and drop helps our marketers be efficient. Define and use picklists, schedule waterfalls for your selections, leverage Marketing Cloud's Data Views just to name a few of the great features.

Inconvénients :

I can't find any dislikes at the moment. They have scheduled releases for updates to the software. A lot of it from users who have submitted requests for improvements, or suggestions.

Great data segmentation and targeting tool

Avantages :

Ability to see exact customer send numbers for email comms pre-send, rather than afterwards (which was my previous experience using Audience Builder in Salesforce). The level of segmentation you're able to perform within the data.

Inconvénients :

Takes getting used to - feels a lot more complex than Audience Builder to wrap your head around.

My favorite app in AppExchange

Avantages :

I've been using this tool for another month and I think it's really worth the price. The entire segmentation process is moved to a much higher level, no time is wasted on the implementation and results of SQL code. I heartily recommend. favorite

Inconvénients :

Nothing ;) As I mentioned in title this is my favorite app in SFMC to apply.

Easy, time-saver and intuitive

Avantages :

Previously, segmenting our data for marketing campaigns was a highly repetitive and time-consuming process due to the diverse sources of our data. However, we've now created a repository of precise, reusable segments that can be easily refreshed whenever needed.

Inconvénients :

I haven't experienced any issues with DESelect so far.