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Avis clients sur IWD NETWORK

4,0 (5) Écrivez votre avis ! France Produit local

En savoir plus sur IWD NETWORK

IWD NETWORK est basée sur le cloud pour aider les détaillants à améliorer la communication entre le siège social et le terrain.

En savoir plus sur IWD NETWORK

Avantages :

Non disponible

Inconvénients :

Non disponible

IWD NETWORK - Notes

Note moyenne

Facilité d'utilisation
4,0
Service client
4,8
Fonctionnalités
3,6
Rapport qualité-prix
3,7

Probabilité de recommander le produit

8/10

IWD NETWORK a reçu une note globale de 4 étoiles sur 5 d'après 5 avis d'utilisateurs publiés sur Capterra.

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Alison
FO Global Merchandising Manager (France)
Vente au détail, 501-1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

IWD rollout Salomon

5,0 il y a 2 ans

Commentaires : It has been great. A good comprehensive tool but of course not without things we would like to add!

Avantages :

I like that you can easily discuss issues with certain contacts in reference to photos. This is what I use the most and that you can upload documents specific to each store.

Inconvénients :

The fact that the app and the network do not sync and the opening page dashboard is not customizable.

Réponse de l'équipe de IWD

il y a 2 ans

Thank you for taking the time to leave us a review, Alison!

Chi
Trade Marketing Project Manager (Suisse)
Bijoux et produits de luxe, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

first year comment

4,0 il y a 2 ans

Commentaires : the tool has a very strong value proposition, compared to the external competitors (Simplifield/ Yoobix..) in terms of functions, ease of using, price, operational excellence. however, some function in reality should really automate the process for VM manager (as mentioned above)
For richemont brands the competition is also with Booster/ POS identity which is developped by the group. the challenge will be to clearly show the advantages of the tool (maximize automation), or else in the near future the chance we have to merge with Booster or replaced by Booster is possible.

Avantages :

- Clear added values & Proposition. - Instance selling points (centralize network, Professionalize the work flow, support the daily taks of VM community, facilitate communication among the community.

Inconvénients :

some functions are nice, but it still not maximizing the automation. example: Post launch review with all installation photos, we can extract all photos of global POS network, but the report will not be categorised by market. we hence still have to do manual work which is not exactly the selling point of the tool : automation, reporting in 1 click. Survey function: possibility to see on global map, sorted by status of survey is not feasible App version: issue in China with VPN/ connection?

Réponse de l'équipe de IWD

il y a 2 ans

Hi Chi, thank you for taking the time to write this review and provide us with some feedback! We love hearing from our clients on how we can improve their experience with IWD.

Faye
VM Manager (France)
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

IWD Review

3,0 il y a 2 ans

Avantages :

Ease of use and communication to store teams.

Inconvénients :

No link between app and desktop version

Alternatives envisagées : Concrete

Réponse de l'équipe de IWD

il y a 2 ans

Thanks for the review, Faye! We appreciate your business.

Mathilde
Field Visual Merchandiser (France)
Vente au détail, 501-1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Admin review

4,0 il y a 2 ans

Avantages :

I like a lot the easy way to find a picture, to upload documents and survey I think it's really intuitive the way of using it. The tags uses is super nice also. One of the best thing is also the easy way to export pictures in .ppt or .zip.

Inconvénients :

I don't like a lot the application. Stores can't consult their documents on it and the fact that the Chat App isn't connected with the network is painful too. Also, it's a pity that we need to create a bookmark when you want to send a survey. For example, if I need to send a survey to only 3 stores I need to create a dedicated bookmark for this even if it's just for one survey.

Réponse de l'équipe de IWD

l’année dernière

Hello Mathilde, we are happy you find Network easy to use. We will take your feedback into consideration for future updates!

Artem
Regional Director (Russie)
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good software to manage different operational processes in stores

4,0 il y a 2 ans

Commentaires : We use IWD for all field work of area managers: store visits, regular or full checks, changing animation campaigns, photo-reports.

Avantages :

IWD allows to manage all regular monitoring and controlling activities made by area managers via cloud platform including regular store checks, animation campaigns, safety audits etc. Easy way of filling check-list using mobile phone or tablet.

Inconvénients :

Export of completed forms of check-lists is not very user-friendly. Absence of ability to count percentage rate of store visits results.

Réponse de l'équipe de IWD

il y a 2 ans

Hi Artem, Thanks for the review, we appreciate receiving feedback from our users and love hearing that they are enjoying our product!