---
description: Delve : qu'en pensent les utilisateurs ? Lisez les avis clients sur Delve, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
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title: Delve - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'analyse de données qualitatives](/directory/31297/qualitative-data-analysis/software) > [Delve](/software/196428/delve)

# Delve

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> Delve est un outil en ligne qui vous aide à coder et à analyser les transcriptions à partir d'entretiens approfondis ou de groupes de discussion.
> 
> Conclusion : 199 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Delve ?

Delve est destiné aux chercheurs qualitatifs qui effectuent des entretiens approfondis, des groupes de discussion, des requêtes contextuelles, des recherches génératrices, des recherches ethnographiques et des recherches fondamentales.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 199 Avis |
| Simplicité d’utilisation | 4.9/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Delve
- **Pays**: New York, É.-U.
- **Entreprise fondée en**: 2017

## Contexte commercial

- **Prix à partir de**: 18,00 $US
- **Type de licence**:  (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Angola, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahamas, Bangladesh, Barbade, Belgique, Belize, Bhoutan, Biélorussie et 145 de plus

##  Fonctionnalités

- Analyse de texte
- Annotations
- Importation et exportation de données
- Outils de collaboration
- Rapports et statistiques
- Visualisation de données

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Chat

## Category

- [Logiciels d'analyse de données qualitatives](https://www.capterra.fr/directory/31297/qualitative-data-analysis/software)

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## Avis

### "Delve is a life-changing experience" — 5.0/5

> **Thao** | *6 avril 2026* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: 1. The UI/UX is highly friendly for new researchers, but the underlying engines are strong enough for heavy-duty qualitative and quantitative research. &#10;2. The files exported from the post-analysis process are quite clean and easy to navigate. It helps with the process of finding quotes to input into the research-writing process. &#10;3. I feel like it is much cheaper than other research tools, which is a huge plus. &#10;4. The customer support team is amazing, and the best thing is they do not generate AI-like or automated emails, which is very good because they will directly help you with any troubles you have. &#10;5. The transcript feature is amazing because it can help you easily classify Interviewer-Interviewees. This is extremely time-saving from cleaning the transcripts to understanding your transcript.
> 
> **Inconvénients**: Honestly, if I could change the color of the background when I was doing my data analysis, it would be perfect. For example, Arc browser has a feature that allows users to change fonts, positions of the tabs as they like, or the color of the background with extensive options. &#10;However, it is technically annoying to code this in the UI, so I understand that it might not be worth it as a feature. I think surveys to understand researchers can be launched to understand them more.

-----

### "Don't keep searching, just Delve" — 5.0/5

> **David** | *13 mars 2026* | Enseignement supérieur | Taux de recommandation : 10.0/10
> 
> **Avantages**: So, many of the seminal textbooks eulogise about NVivo. Well, I can tell you that by comparison, Delve is exponentially superior. If you are looking for a platform to transcribe your MS Word document into coded Thematic Analysis data, look no further. Ideal for Master's level dissertations, research projects, and any other similar uses. I have experienced no security or ethical issues and received excellent 'real-time' customer service when I became 'stuck'. Without Delve, I worry that my final dissertation would not be submitted by its due date. Thank you to Kate in customer service. What an amazing value-for-money (almost priceless) product. Thank you.
> 
> **Inconvénients**: Nothing to report.&#10;My experience of Delve to date leaves me lost for words, way short of the character count\!
> 
> Fabulous. 10 out of 10. &#10;No, let's be realistic here... 11 out of 10.&#10;Faultless. &#10;NVivo? It's a no-no\!

-----

### "Logiciel de fouille" — 5.0/5

> **Mary Jane** | *10 janvier 2022* | Gestion de l'enseignement | Taux de recommandation : 5.0/10
> 
> **Avantages**: Le logiciel Delve m'aide à produire mes codes de manière déductive et inductive. J'écris ma thèse pour mon doctorat et le logiciel m'a tellement aidé. J'ai utilisé les modèles de codage dans mon analyse de données et je les ai développés en thèmes.
> 
> **Inconvénients**: Je cherche à schématiser mes codes ou concepts qui se développent à partir des données. Ce qui manque, c'est la carte conceptuelle ou le nuage de mots. ce serait mieux s'il pouvait générer celui-là, mais ce serait coûteux, je pense, celui-ci est très abordable pour un étudiant. Merci dev pour l'aide.
> 
> Tt a été très utile pour coder mes données

-----

### "The essential dissertation partner" — 5.0/5

> **Eric** | *25 mai 2026* | Recherche | Taux de recommandation : 10.0/10
> 
> **Avantages**: Super quick learning curve. Very intuitive and clear interface. Coding process is simple. Extremely dependable app. Fast search functions. Exporting data to Excel or CSV files makes it easy to then triangulate between cases, codes, transcripts and participants.
> 
> **Inconvénients**: I tried using the AI feature and did not find that it gave me a lot of assistance since it only used "some" of the coding and made choices and inferences I did not agree with. I probably could have given it more of a chance but I found that just exporting and doing it myself was more reliable, and that way the AI wasn't interfering with my Delve data directly. Also, some optional way of visualizing codes while looking at transcripts would be great. I had to scroll through the entire list every time I coded a new sentence or paragraph, to see what codes I already had that might be applicable. I did not use the survey feature since I didn't do surveys, but this seems like it would be equally as helpful as the coding feature.
> 
> Delve is the only coding app that I found actually FUN to use for coding my PhD research interviews, versus convoluted software like NVivo which I tried using multiple times before giving up and searching for a more sane alternative. Delve has been absolutely integral to my ability to finish my dissertation. I was able to code and translate my data with ease and to see the results quickly. The exported CSV and Excel files are perfectly organized and allow for natural sorting and filtering of data. Creating and applying new codes is a smooth process. Everything I needed to see while coding transcripts was effectively on one page. The organization of the app and ability to create cases and participant data offers just the right amount of personalization for researchers who are just seeking essential coding data without having to spend months learning the software. The folks at Delve respond personally to issues with using the app. I was amazed that improvements I asked for were implemented within days.

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### "I love Delve\!" — 5.0/5

> **Tracy** | *6 mai 2026* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love Delve. This program helped me organize my qualitative analysis. The research project I was completing, had a great deal of data to be analyzed. I needed assistance to organize, analyze, and keep everything straight so that I may complete my work. The customer support was amazing and they were always willing to help with any questions I had. The value for the money was unbelievable.
> 
> **Inconvénients**: There is nothing about Delve that I did not like. Sincerely, the customer support was top-notch, and I do believe it helped me to complete my qualitative analysis more seamlessly.
> 
> It was great\! It was seamless. It was easy to use, and I am not a techy person. The ease of use was extremely valuable to me with the stress of all the data to organize and analyze.

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## Liens

- [Afficher sur Capterra](https://www.capterra.fr/software/196428/delve)

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