Avis clients sur ESET Secure Authentication

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Note moyenne

  • Note globale
    4,3 /5
  • Facilité d'utilisation
    4,6 /5
  • Service client
    3,3 /5

En savoir plus sur ESET Secure Authentication

Un moyen simple et efficace pour les entreprises de toutes tailles de mettre en œuvre une authentification multifacteurs sur les systèmes couramment utilisés.

En savoir plus sur ESET Secure Authentication

12 avis affichés

Utilisateur vérifié
Graphic Designer
Design, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/04/2021

"User friendly Software"

Avantages: it is fast scanning software
Alert for Antivirus

Inconvénients: I could not use more because some of the features were expensive to me.

  • Source de l'avis 
  • Publié le 04/04/2021
Vincent C.
Owner
Vente en gros, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 31/03/2020

"Second Level Authentication"

Commentaires: Remote Desktop is more secure

Avantages: The ability to be integrated into windows OS

Inconvénients: PUSH NOTIFICATIONS ARE SOMETIMES DELAYED.
Server IP addresses are not US.. Layer 7 filtering does not work.
s

  • Source de l'avis 
  • Publié le 31/03/2020
Greg Y.
Sys Admin
Services juridiques, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    2 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 24/03/2020

"Love it when it works"

Commentaires: Once again love it when it works, gets slow at times, and give up for a week if it breaks. --- see above

Avantages: Simple for users to use, on premise based

Inconvénients: When it works fine, when it does not I have found support is useless. I have found functions on the app for Android that tech support does not know about and told them. Reinstalling is not always an option. Tech support always wants me to run all kinds of different diagnostics on our server, it is NEVER our server. It seems like ESET does not know what both hands are doing, the problems are always on some server there the techs do not know about. I have found that all problems go away if I just disable the software for a week and just wait for someone at ESET to discover they need to reboot a server and the problem goes away. I also know from talking with counterparts when ours does not work theirs does not a well for the most part. Not our server...

  • Source de l'avis 
  • Publié le 24/03/2020
Chris B.
CTO
Comptabilité, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/04/2020

"Easy Setup and Administration"

Commentaires: We started using it a few years ago to secure remote access and Outlook web access for users.

Avantages: It's incredibly easy to set up the server side, add licenses and roll out the app to users.

Inconvénients: In previous versions, the upgrade process was very inefficient. There are some issues where support hasn't been able to help very much as well.

  • Source de l'avis 
  • Publié le 03/04/2020
Jeff P.
President
Réseaux informatiques, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 19/03/2020

"Quality security addition without complex setup"

Commentaires: The ease of setup makes this product better than the competition.

Avantages: The ease of setup, We didn't have to jump through any hoops to get it done.

Inconvénients: We have had couple of brief outages. The issue of not allowing pop ups on an iphone

  • Source de l'avis 
  • Publié le 19/03/2020
Mark S.
Network Administrator
Assurance, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 19/03/2020

"ESET secure authentication"

Avantages: Software is generally easy to use, install, upgrade and (now) has most of the features we need.

Inconvénients: keys\tokens on the clients get corrupted fairly often without any warning or indication to the end user that something is wrong. We need to have the end user delete the app, resend them the invite text, etc.

  • Source de l'avis 
  • Publié le 19/03/2020
Kevin H.
Engineer
Réseaux informatiques, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 19/03/2020

"Easy to use product. Support is lacking"

Commentaires: good product support not good.

Avantages: Simple on premise software that works. Yearly fee, but not forced to be in the cloud. Lots of API's

Inconvénients: Software is always evolving in features. When there is an issue support is lacking on what to do but uninstall and reinstall. Biggest issue is when other companies update their tech and we lose compatibility with eset. like checkpoint updating their firewalls and now radius does not work to 2FA

  • Source de l'avis 
  • Publié le 19/03/2020
Stephen S.
Manager of Information Technolgies
Produits chimiques, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 31/03/2020

"QUick and east 2FA"

Avantages: Installed easily. Integrated with out Radius server easily. The app works well. SMS does as well. I'd say the only issues were simple understandings of how the service worked.

Inconvénients: Activating a new user is a tad of a chore, but once setup it is seamless.

  • Source de l'avis 
  • Publié le 31/03/2020
Mark D.
Network Systems Engineer
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 20/03/2020

"My Review"

Avantages: Able to configure it with our ASA firewall for VPN users.

Inconvénients: I had a problem with setting up ESET SA. I had to contact support multiple times on getting it resolved. I found that ESA was having a problem recognizing users in the VPN group that didn't have 2FA enabled.

  • Source de l'avis 
  • Publié le 20/03/2020
Kevin G.
Owner
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 19/03/2020

"ESET Secure Authentication"

Commentaires: This is a great product to solve the security concerns we were seeking when connecting remote users. The setup was fairly straightforward and easy. The support team was a great help as well.

Avantages: This is a great product to solve the security concerns we were seeking when connecting remote users. The setup was fairly straightforward and easy. The support team was a great help as well.

Inconvénients: It would have been nice to have a simple set up video for Active Directory and the workstations to view prior to installation. Once I was able to get it installed and working I understand how simple it was. However, having a video or something to refer to would have been a great help.

  • Source de l'avis 
  • Publié le 19/03/2020
Kevin A.
Network Engineer
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/03/2020

"Just do it!"

Commentaires: First and foremost I want to say that if you are using RDP you must use some sort of dual factor authentication. RDP without that is a sitting duck for compromise. That being said, ESET Secure Authentication is not expensive, and it not difficult to setup.

Avantages: I didn't find this difficult at all to setup. In fact, I have some very low tech users I assisted with setting this up on their smart phones and could do it by check talking to them over the phone. It is a big help to not have to set it up on everyone's phone for them.

Inconvénients: There are a few wrinkles that you have to understand in order to make this work correctly, but over all it isn't difficult to setup.

  • Source de l'avis 
  • Publié le 19/03/2020
Brian M.
Attorney
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 19/03/2020

"Works for our 2FA Needs"

Avantages: The push notification/approval though the app is very useful.

Inconvénients: I wish that I could integrate with the generic authenticator I already use.

  • Source de l'avis 
  • Publié le 19/03/2020