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There are 3 things I really like about the software.
I found it somewhat difficult to tie leads to contact information as the sales development process advanced.
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Great tool to align sales and front-line employees
Avantages :
Ease of use, intuitive, and a great team supporting the product.
Inconvénients :
During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.
Réponse de l'équipe de Wingmate
il y a 4 ans
Josh, Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen!
Improve Sales!
Commentaires : We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance.
Avantages :
- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads
Inconvénients :
The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request.
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks for the feedback! With a manager account, it is very simple to add and disable users through the admin console. For a walkthrough, please take a look at our support page here: https://support.wingmateapp.com/hc/en-us/articles/360003884292-Manager-Welcome-must-read- You can also reach out to us anytime and we'd be more than happy to help out!
Wingmate
Avantages :
Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.
Inconvénients :
The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.
Réponse de l'équipe de Wingmate
il y a 4 ans
Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it!
WingMate is Great.
Commentaires : great
Avantages :
fast service great company we at Smash My trash love
Inconvénients :
nothing its a great company to work with.
Wingmate Can Be A Valuable Asset
Commentaires : So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.
Avantages :
The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.
Inconvénients :
When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.
User Friendly
Avantages :
It is very user friendly. I am able to view and track sales lead with ease.
Inconvénients :
Everything is working well. I cannot think of anything I would change as of now.
Great platform for my teams needs
Avantages :
Super easy to use and the integration from our previous crm was seamless. The interface is just simply better than other platforms that I’ve tried.
Inconvénients :
Salesforce had a few more features but our team didn’t really use them.
Using Wingmate for instant lead generation
Avantages :
the team feed. the ability to connect with team on the ground and post update visible to all. overall the technology and the visibility that it creates is amazing
Inconvénients :
would be great to be able to integrate to other business application that I use on daily basis such as Salesforce or MS office
Attractive lead capture software
Avantages :
What I liked most was the venn between having both GPS location and photos captured on location to clearly outline the style of lead that salesmen would be pursuing.
Inconvénients :
I found it somewhat difficult to tie leads to contact information as the sales development process advanced.
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks for the feedback! We always have the option to add in custom fields to make finding contact information on each lead easier. Please have your management team reach out to us to discuss this!
Easy to use
Avantages :
Easy to use and convenientl. The ease is the most important
Inconvénients :
No issues with it whatsoever at the moment.
Great designed app
Avantages :
The ease of use is amazing. The layout is so straight forward and can do quick on the fly
Inconvénients :
The process of waiting and the timeframe from start to finish of a lead
Réponse de l'équipe de Wingmate
il y a 4 ans
Really appreciate the feedback Ryan! We understand that sometimes the sales process can be a little bit long, but I'm sure your sales team appreciates the patience and all the great leads you send in!
Excellent Program
Avantages :
Easy to use! This program has helped with boosting sales for my existing accounts.
Inconvénients :
There are no immediate drawbacks/negatives to the program in my opinion.
Réponse de l'équipe de Wingmate
il y a 4 ans
Really appreciate the feedback Jaclyn! If there's ever anything we can do to improve, please feel free to reach out!
Great app for referals
Commentaires : It was quick and easy to do once I got signed up.
Avantages :
It's easy to upload an address for business card in the communication is easily accessible. I love how they give me updates on weather things are going through or not or if they need more information it's easy to do.
Inconvénients :
Nothing I enjoy the app. I have no issues with it whatsoever
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks for the review Julio, so glad to have you using the app!
Wingmate
Commentaires : Submitting leads through wingmate.
Avantages :
I am submitting leads through this wing mate app and it is very easy to use. It is good to have the camera and recording option.
Inconvénients :
So far nothing to complain. Easy to download and use this app. Recording option sometimes lag and the address portion most of the time pick up the wrong location.
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks for the review Mini! Sometimes in dense areas the address may be a little off, but this can always be edited when submitting the lead. We're so happy to have you using the app!
Very easy to use and helped to streamline prospecting
Commentaires : Fantastic service that has helped massively in our prospecting endeavors
Avantages :
Very intuitive and easy to use, lead generation has been top notch using this software. Customer
Inconvénients :
would like to see a dashboard where you can see each individual account
Réponse de l'équipe de Wingmate
il y a 2 ans
Toby, thank you so much for the review and feedback. We will definitely look into this. Please do reach out If you have any other suggestions for us.
Wingmate
Commentaires : I think it's very incredible software! Easy and quick response!
Avantages :
This software is incredible also very easy to use and understand!
Inconvénients :
Sometime has some issued to sign in. Overall is great!
CRM To Help You
Commentaires : good web meeting to demo product..and flexible
Avantages :
taking pictures of signs business cards saves time
Inconvénients :
keep it simple fields company name contact person phone email mobile job title notes
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks for the feedback Andre! We strive to make the app as simple to use as possible, though we are always looking for new ways to improve. If you ever have any suggestions please reach out to us!
Wingmate User
Avantages :
user friendly, easier to use, for example, I can categorize my client easily, it makes it easier to follow up with my clients.
Inconvénients :
there isn't anything I like least about.
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks so much for the feedback Ajantha! If there is ever anything we can do to improve please let us know!
Wingmate for textiles
Avantages :
Ease of use, how the address comes right up when a picture is taken
Inconvénients :
Sometimes it does register and freezes when it is submitted
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks for the feedback Dave! If you are ever experiencing any issues please reach out to us and we will make sure that it gets resolved!
Wingmate Review
Avantages :
its easy to use and it loads up quickly. It loads all my customers prospecting info
Inconvénients :
nothing yet as I just started but if I need help I will reach out
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks for the review Jason! And yes you can reach out to us anytime!
Awesome product
Commentaires : Easy to use. Easy to see what your team is doing
Avantages :
Easy use. I'm.
Inconvénients :
Address isn't always right. GPS.
Great app, Simple to use
Commentaires : We saw a huge increase in our sales funnel initially. Time will tell how many pan out, but that part is up to our sales team.
Avantages :
Easy to use app that takes seconds to submit leads. First month, our team submitted almost 1000 leads total! Instructions and standards for a paid lead were clear and simple.
Inconvénients :
If you have a lead that isn't in front of you at that moment, entering it takes some time. Nothing excessive though.
Réponse de l'équipe de Wingmate
il y a 4 ans
Thanks so much for the review Dylan! If there is ever anything we can do to improve please let us know!
Light and Efficient CRM
Commentaires : A great product, we sorely needed a crm solution and Wingmate has worked great so far.
Avantages :
The ease of use, especially the app. The picture taking capability is something that was lacking from other apps we looked into.
Inconvénients :
So far there does not seem to be a way to connect directly with Power BI to do our own analysis.
Easy to use
Commentaires : Makes communication quicker, easier to keep everyone in the loop on leads, expands my support network directly
Avantages :
Keeps me organized and saves time on weekly reporting to my manager
Inconvénients :
The app does not have as much options as the website dashboard
Réponse de l'équipe de Wingmate
il y a 4 ans
Appreciate the review Stephen. Feel free to reach out to us anytime if there's anything we can do to improve!
Independent Laundry
Commentaires : The reps were awesome to work with, very flexible
Avantages :
I loved being able to take a picture of a location and having a time stamp, picture, and address immediately available.
Inconvénients :
Individual licenses per device instead of 1 flat monthly fee
Réponse de l'équipe de Wingmate
il y a 4 ans
Tim, Thank you for the kind review. We would be happy to offer you flat-rate pricing for Servall!