Avis clients sur Wingmate

Great tool to align sales and front-line employees

Avantages :

Ease of use, intuitive, and a great team supporting the product.

Inconvénients :

During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.

Improve Sales!

Commentaires : We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance.

Avantages :

- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads

Inconvénients :

The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request.

Wingmate

Avantages :

Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.

Inconvénients :

The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.

Wingmate Can Be A Valuable Asset

Commentaires : So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.

Avantages :

The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.

Inconvénients :

When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.

User Friendly

Avantages :

It is very user friendly. I am able to view and track sales lead with ease.

Inconvénients :

Everything is working well. I cannot think of anything I would change as of now.

Great platform for my teams needs

Avantages :

Super easy to use and the integration from our previous crm was seamless. The interface is just simply better than other platforms that I’ve tried.

Inconvénients :

Salesforce had a few more features but our team didn’t really use them.

Wingmate for Leads and Sales engagement

Avantages :

easy and effective to use. we have drivers put in lead notes in to wingmate, which is then past forwarded to our sales team to engage with the customer. all the notes and information needed is all in one nice software that allows us (sales team) to connect with new customer through drivers (whom we generally dont often see as they work from different hubs)

Inconvénients :

so far, I haven't run in to any issues with using wingmate.

Attractive lead capture software

Avantages :

What I liked most was the venn between having both GPS location and photos captured on location to clearly outline the style of lead that salesmen would be pursuing.

Inconvénients :

I found it somewhat difficult to tie leads to contact information as the sales development process advanced.

Easy to use

Avantages :

Easy to use and convenientl. The ease is the most important

Inconvénients :

No issues with it whatsoever at the moment.

Awesome product

Commentaires : Easy to use. Easy to see what your team is doing

Avantages :

Easy use. I'm.

Inconvénients :

Address isn't always right. GPS.

Great designed app

Avantages :

The ease of use is amazing. The layout is so straight forward and can do quick on the fly

Inconvénients :

The process of waiting and the timeframe from start to finish of a lead

Good for English, not so much for French

Commentaires : Overall it's had a positive impact on my day-to-day

Avantages :

It's nice that our delivery drivers can snap pictures of leads for us who then get qualified.

Inconvénients :

My sales territory is primarily Montreal (I also cover Toronto) but apparently our Wingmate rep does not speak French so I end up having to qualify my own leads. My "issue" (minor) with this isn't that I have to qualify the leads myself as much as it is that since May, it's more that if you plan on doing business in Montreal/Quebec, you need to have employees who are able to service this area.

GREAT

Avantages :

More employees need to use this. As well, proper follow up

Inconvénients :

Does not populate onto our CRM. Creates more work

Wingmate

Commentaires : Submitting leads through wingmate.

Avantages :

I am submitting leads through this wing mate app and it is very easy to use. It is good to have the camera and recording option.

Inconvénients :

So far nothing to complain. Easy to download and use this app. Recording option sometimes lag and the address portion most of the time pick up the wrong location.

Great employees

Avantages :

The employees at Wingmate are really easy to deal with - they do everything they can to help!

Inconvénients :

Connectivity to CRMs - it's a minor con, but would love if everything was all in the main app I'm using.

The best sales system that i ever used.

Commentaires : I can follow up these prospects on a regular basis. I target more precisely my territory.

Avantages :

It is effective for business development. Prospect search, qualifying the prospect, approaching and quoting the prospect and closing the sale.

Inconvénients :

Nothing i like it. It is perfect for our work.

CRM To Help You

Commentaires : good web meeting to demo product..and flexible

Avantages :

taking pictures of signs business cards saves time

Inconvénients :

keep it simple fields company name contact person phone email mobile job title notes

Wingmate User

Avantages :

user friendly, easier to use, for example, I can categorize my client easily, it makes it easier to follow up with my clients.

Inconvénients :

there isn't anything I like least about.

Wingmate for textiles

Avantages :

Ease of use, how the address comes right up when a picture is taken

Inconvénients :

Sometimes it does register and freezes when it is submitted

Light and Efficient CRM

Commentaires : A great product, we sorely needed a crm solution and Wingmate has worked great so far.

Avantages :

The ease of use, especially the app. The picture taking capability is something that was lacking from other apps we looked into.

Inconvénients :

So far there does not seem to be a way to connect directly with Power BI to do our own analysis.

My review

Commentaires : Good experience overall, they were a pleasure to work with!

Avantages :

The ease of use of the application for myself and my drivers as well as the administrative support from Wingmate

Inconvénients :

This application didn't talk to the salesforce application so we had to duplicate notes in both programs.

Review

Commentaires : Once I got the idea to use it it’s okay need more options and the location service for address is fairly accurate

Avantages :

It was vary basic to use could be better

Inconvénients :

Need to take more than 1 pictures and hard to add info. Cannot see what you added

Easy Money

Avantages :

It is so very easy to use ... just open the app take a picture and say a few words .. and presto your getting paid .. fool proof and very quick ..

Inconvénients :

Have not found anything ... as it prompts you for each step ...

How Wingmate help us develop new clients

Commentaires : Our CSRs could submit sales leads through Wingmate, which helps us to develop new business opportunities.

Avantages :

Very easy to use Easy to train employees to use

Inconvénients :

The UI seems outdated I suggest some improvement on this

Easy and quick

Commentaires : Good tool to communicate with rest of team

Avantages :

Accessible quick Good info Easy to share

Inconvénients :

When we download on the computer Better accessibility to the tools or option