15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur Wingmate

En savoir plus sur Wingmate

Améliorez votre entreprise en permettant à vos employés de capturer des informations sur le terrain qui vous aideront à vous développer et à gagner du temps.

En savoir plus sur Wingmate

Avantages :

There are 3 things I really like about the software.

Inconvénients :

I found it somewhat difficult to tie leads to contact information as the sales development process advanced.

Wingmate - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,7
Fonctionnalités
4,3
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,5/10

Wingmate a reçu une note globale de 4,5 étoiles sur 5 d'après 84 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Wingmate ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (84)

Josh
Josh
Area Sales Director (É.-U.)
Utilisateur LinkedIn vérifié
Services environnementaux, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great tool to align sales and front-line employees

5,0 il y a 4 ans

Avantages :

Ease of use, intuitive, and a great team supporting the product.

Inconvénients :

During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.

Réponse de l'équipe de Wingmate

il y a 4 ans

Josh, Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Équipement et fournitures de bureau, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Improve Sales!

5,0 il y a 4 ans

Commentaires : We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance.

Avantages :

- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads

Inconvénients :

The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request.

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks for the feedback! With a manager account, it is very simple to add and disable users through the admin console. For a walkthrough, please take a look at our support page here: https://support.wingmateapp.com/hc/en-us/articles/360003884292-Manager-Welcome-must-read- You can also reach out to us anytime and we'd be more than happy to help out!

Scott
Marketing Specialist (Canada)
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Wingmate

3,0 il y a 4 ans

Avantages :

Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.

Inconvénients :

The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.

Réponse de l'équipe de Wingmate

il y a 4 ans

Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it!

Joshua
Sales executive (É.-U.)
Énergies renouvelables et environnement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

WingMate is Great.

5,0 il y a 6 mois

Commentaires : great

Avantages :

fast service great company we at Smash My trash love

Inconvénients :

nothing its a great company to work with.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services d'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Wingmate Can Be A Valuable Asset

4,0 il y a 2 ans

Commentaires : So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.

Avantages :

The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.

Inconvénients :

When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User Friendly

4,0 il y a 2 ans

Avantages :

It is very user friendly. I am able to view and track sales lead with ease.

Inconvénients :

Everything is working well. I cannot think of anything I would change as of now.

Cole
Cole
Analyst (Canada)
Utilisateur LinkedIn vérifié
Banque, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great platform for my teams needs

5,0 il y a 2 ans

Avantages :

Super easy to use and the integration from our previous crm was seamless. The interface is just simply better than other platforms that I’ve tried.

Inconvénients :

Salesforce had a few more features but our team didn’t really use them.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Using Wingmate for instant lead generation

4,0 il y a 2 ans

Avantages :

the team feed. the ability to connect with team on the ground and post update visible to all. overall the technology and the visibility that it creates is amazing

Inconvénients :

would be great to be able to integrate to other business application that I use on daily basis such as Salesforce or MS office

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Attractive lead capture software

5,0 il y a 4 ans

Avantages :

What I liked most was the venn between having both GPS location and photos captured on location to clearly outline the style of lead that salesmen would be pursuing.

Inconvénients :

I found it somewhat difficult to tie leads to contact information as the sales development process advanced.

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks for the feedback! We always have the option to add in custom fields to make finding contact information on each lead easier. Please have your management team reach out to us to discuss this!

Julio
Julio
Courier (Canada)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use

5,0 il y a 2 ans

Avantages :

Easy to use and convenientl. The ease is the most important

Inconvénients :

No issues with it whatsoever at the moment.

Ryan
Courier (Canada)
Transport routier/ferroviaire, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great designed app

5,0 il y a 4 ans

Avantages :

The ease of use is amazing. The layout is so straight forward and can do quick on the fly

Inconvénients :

The process of waiting and the timeframe from start to finish of a lead

Réponse de l'équipe de Wingmate

il y a 4 ans

Really appreciate the feedback Ryan! We understand that sometimes the sales process can be a little bit long, but I'm sure your sales team appreciates the patience and all the great leads you send in!

Jaclyn
Client Experience Expert (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent Program

5,0 il y a 4 ans

Avantages :

Easy to use! This program has helped with boosting sales for my existing accounts.

Inconvénients :

There are no immediate drawbacks/negatives to the program in my opinion.

Réponse de l'équipe de Wingmate

il y a 4 ans

Really appreciate the feedback Jaclyn! If there's ever anything we can do to improve, please feel free to reach out!

Julio
Courier (Canada)
Transport routier/ferroviaire, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great app for referals

5,0 il y a 4 ans

Commentaires : It was quick and easy to do once I got signed up.

Avantages :

It's easy to upload an address for business card in the communication is easily accessible. I love how they give me updates on weather things are going through or not or if they need more information it's easy to do.

Inconvénients :

Nothing I enjoy the app. I have no issues with it whatsoever

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks for the review Julio, so glad to have you using the app!

mini
retail clerk (Canada)
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Wingmate

4,0 il y a 4 ans

Commentaires : Submitting leads through wingmate.

Avantages :

I am submitting leads through this wing mate app and it is very easy to use. It is good to have the camera and recording option.

Inconvénients :

So far nothing to complain. Easy to download and use this app. Recording option sometimes lag and the address portion most of the time pick up the wrong location.

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks for the review Mini! Sometimes in dense areas the address may be a little off, but this can always be edited when submitting the lead. We're so happy to have you using the app!

Toby
Business Development (Canada)
Services environnementaux, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very easy to use and helped to streamline prospecting

5,0 il y a 2 ans

Commentaires : Fantastic service that has helped massively in our prospecting endeavors

Avantages :

Very intuitive and easy to use, lead generation has been top notch using this software. Customer

Inconvénients :

would like to see a dashboard where you can see each individual account

Réponse de l'équipe de Wingmate

il y a 2 ans

Toby, thank you so much for the review and feedback. We will definitely look into this. Please do reach out If you have any other suggestions for us.

Kobkaew
Retail (Canada)
Emballage/livraison de marchandises, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Wingmate

5,0 il y a 2 ans

Commentaires : I think it's very incredible software! Easy and quick response!

Avantages :

This software is incredible also very easy to use and understand!

Inconvénients :

Sometime has some issued to sign in. Overall is great!

Andre
Sales Representative (Canada)
Eau/gaz/électricité, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

CRM To Help You

4,0 il y a 4 ans

Commentaires : good web meeting to demo product..and flexible

Avantages :

taking pictures of signs business cards saves time

Inconvénients :

keep it simple fields company name contact person phone email mobile job title notes

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks for the feedback Andre! We strive to make the app as simple to use as possible, though we are always looking for new ways to improve. If you ever have any suggestions please reach out to us!

Ajantha
Small Business Representative (Canada)
Transport routier/ferroviaire, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Wingmate User

5,0 il y a 4 ans

Avantages :

user friendly, easier to use, for example, I can categorize my client easily, it makes it easier to follow up with my clients.

Inconvénients :

there isn't anything I like least about.

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks so much for the feedback Ajantha! If there is ever anything we can do to improve please let us know!

Dave
Regional manager (É.-U.)
Textile, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Wingmate for textiles

5,0 il y a 4 ans

Avantages :

Ease of use, how the address comes right up when a picture is taken

Inconvénients :

Sometimes it does register and freezes when it is submitted

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks for the feedback Dave! If you are ever experiencing any issues please reach out to us and we will make sure that it gets resolved!

Jason
Sales (Canada)
Production alimentaire, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Wingmate Review

4,0 il y a 4 ans

Avantages :

its easy to use and it loads up quickly. It loads all my customers prospecting info

Inconvénients :

nothing yet as I just started but if I need help I will reach out

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks for the review Jason! And yes you can reach out to us anytime!

Royal
Operator of mobile compaction (É.-U.)
Services environnementaux, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Awesome product

4,0 il y a 9 mois

Commentaires : Easy to use. Easy to see what your team is doing

Avantages :

Easy use. I'm.

Inconvénients :

Address isn't always right. GPS.

Dylan
District Manager (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great app, Simple to use

5,0 il y a 4 ans

Commentaires : We saw a huge increase in our sales funnel initially. Time will tell how many pan out, but that part is up to our sales team.

Avantages :

Easy to use app that takes seconds to submit leads. First month, our team submitted almost 1000 leads total! Instructions and standards for a paid lead were clear and simple.

Inconvénients :

If you have a lead that isn't in front of you at that moment, entering it takes some time. Nothing excessive though.

Réponse de l'équipe de Wingmate

il y a 4 ans

Thanks so much for the review Dylan! If there is ever anything we can do to improve please let us know!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 1 001–5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Light and Efficient CRM

4,0 il y a 2 ans

Commentaires : A great product, we sorely needed a crm solution and Wingmate has worked great so far.

Avantages :

The ease of use, especially the app. The picture taking capability is something that was lacking from other apps we looked into.

Inconvénients :

So far there does not seem to be a way to connect directly with Power BI to do our own analysis.

Stephen
Sales Associate (Canada)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy to use

5,0 il y a 4 ans

Commentaires : Makes communication quicker, easier to keep everyone in the loop on leads, expands my support network directly

Avantages :

Keeps me organized and saves time on weekly reporting to my manager

Inconvénients :

The app does not have as much options as the website dashboard

Réponse de l'équipe de Wingmate

il y a 4 ans

Appreciate the review Stephen. Feel free to reach out to us anytime if there's anything we can do to improve!

Tim
Service Manager (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Independent Laundry

4,0 il y a 4 ans

Commentaires : The reps were awesome to work with, very flexible

Avantages :

I loved being able to take a picture of a location and having a time stamp, picture, and address immediately available.

Inconvénients :

Individual licenses per device instead of 1 flat monthly fee

Réponse de l'équipe de Wingmate

il y a 4 ans

Tim, Thank you for the kind review. We would be happy to offer you flat-rate pricing for Servall!