Computer Aid Facitily Mngt System: Urbest tops the league

Publié le 13/09/2019
Alexis V.
Product Solution Specialist
Eau/gaz/électricité, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it. Not with Urbest. One can do it directly via its mobile-app. And this is empowering the user, giving the chance to participate in making the building a building users want to be proud of. Personally I was impressed by how easy it is to get going with the software. From taking the decision to having it running, no more than a week passed by. In fact, a couple of days after the decision, I was already accessing the software and setting up the few bits and pieces needed. A week after everyone in my organisation could go ahead and use it.

Avantages: The fact this software isn't presented as a traditional software. It is a service ; it is there ; it runs. You barely have anything to do to get it going for your organisation. That's the beauty of an easy-to-use software that sits in the cloud and can be accessed as a software-as-a-service. The graphic is great and minimalist so you see things. You don't have to learn it to get going. Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly. And when it comes to its core, it is great as it captures the information at source: it gives the user who sees the problem to report it directly in the system there and then. And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.

Inconvénients: Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features? No.

You must need it

Publié le 11/09/2019
Ludovic L.
Project manager
Eau/gaz/électricité, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: URBEST is perfect to centralize, manage and follow every actions & needs of stakeholders. We are using it to manage premises buildings.

Avantages: The flexibility of the solution. URBEST can evolve following our needs.

Inconvénients: Nothing for the moment, even if we are using URBEST for almost one year

Réponse de l'éditeur

envoyé par Urbest le 12/09/2019

Thanks Ludovic,
We look forward to expanding to more buildings with your team.

Urbest eases my life

Publié le 12/09/2019
Nicolas G.
Property manager
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am able to manage queries from both tenants and landlords in a third of the time previously required.

Avantages: The gain of time Urbest provides is very impressive

Inconvénients: Really innovative stuff do not have inconvenients

The Facility Management future is here

Publié le 04/10/2019
Maxime S.
COO
Immobilier, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Urbest litterally hacked all the pain points related to Hard and Soft FM management. The system is 100% user-friendly and delivers the right information to the right person at the very right time.

Inconvénients: The product could be cooler by enabling more integrations

Very usefull for social hoursing refurbishment

Publié le 12/09/2019
François G.
Gérant
Urbanisme et architecture, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Architectural co-conception withs architects, ingeneers, contractors
Site management during construction works, interface between all actors : users, contractor, architects, client
Work management after delivery

Avantages: Very user friendly, specially for no professional users : inhabitants, workers, etc.
the software is very flexible and adaptable

Inconvénients: Nothing, except maybe the graphic interface...

Very good

Publié le 12/09/2019
Pierre N.
Consultant
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I like it because it is simple, efficient and reliable

Inconvénients: Might requires integration for equipment management

Top Notch Software

Publié le 14/09/2019
Hugo B.
Product Manager
Jeux vidéos, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Interface extremely easy to use without any preliminary training and providing access to all functionality for me to operate.

Inconvénients: Still some minor bugs to be fixed, but overall my experience was great.

A good notification for a good action

Publié le 15/11/2019
Kevin L.
CEO
Énergies renouvelables et environnement, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: What i like most about this is the daily collaboration

Inconvénients: I think there is not bad thing today in Urbest

Réponse de l'éditeur

envoyé par Urbest le 18/11/2019

Thank you for your feedback Kevin, we look foward to integrating Urbest with Beeldi.