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En savoir plus sur Loom

Outil de communication interne permettant de partager votre message instantanément par vidéo.

En savoir plus sur Loom

Avantages :

Super easy and quick functionality to SHOW not tell a tech support person what is not working with an application.

Inconvénients :

Also, I had a lot of problems starting and stopping recording. Atl SHIFT L often never worked to start recording.

Loom - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,0/10

Loom a reçu une note globale de 4,7 étoiles sur 5 d'après 435 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (435)

Janice
Founder
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great video recording tool for a start

4,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Ahrat
Graphiste (Côte d’Ivoire)
Design graphique, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Loom, une option simple et gratuite pour vos captures d'écran

5,0 l’année dernière

Commentaires : Loom permet de gagner du temps en faisant des captures d'écran ou en partageant son écran avec des collaborateurs.

Avantages :

Loom est un logiciel d'utilisation facile, qui en plus d'offrir une haute qualité d'enregistrement d'écran, permet de partager facilement des vidéos et des commentaires avec des collègues et même des personnes extérieures à l'entreprise.

Inconvénients :

Loom est basée sur le cloud, et donc nécessite une connexion internet stable pour fonctionner correctement. Les variations de qualité de la connexion internet influencent l'enregistrement et le téléchargement des vidéos.

Raphaël
Raphaël
Zendesk Consultant (France)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Loom: quel autre intérêt que de d'avoir son visage intégré à la vidéo?

1,0 il y a 2 ans

Commentaires : Décevante, le passage de la version gratuite à la version payante n'offre quasiment rien à part de rallonger la durée possible de vidéo et l'espace de stockage. La qualité est mauvaise. À part couper des bouts, rien n'est faisable en terme de montage (et ce n'est pas facile).

Avantages :

J'apprécie de pouvoir mettre le visage sur la vidéo quoique finalement cela peut déconcentrer l'acquisition de l'information

Inconvénients :

On sent un branding/marketing ultra puissant et derrière à l'utilisation : un logiciel qui n'a quasiment aucune fonctionnalité à part filmer son écran - chose faisable avec un compte Google - et héberger - chose faisable avec YouTube.

Mickael
Mickael
Création de site internet (France)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Très bon outil de capture vidéo

5,0 il y a 11 mois

Avantages :

La simplicité d'utilisation, l'enregistrement automatique et la facilité de partage de la vidéo

Inconvénients :

Enregistrement limité à 5 minutes dans la version gratuite

Carlos Fernando
Carlos Fernando
Sr Opportunity Generation Manager (Nicaragua)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Alternatives envisagées précédemment :

Loom can cut meetings, help you train, and help you sell.

5,0 il y a 2 semaines Nouveau

Commentaires : It has been wonderful! I have saved my time and that of my teams. The company has used it as a way to break the ice with prospects and it has been effective.

Avantages :

It's so easy to get started, just connect, provide permissions, and you're ready to go. Getting into it and using is effortless.

Inconvénients :

Editing isn't hard, but it can be confusing. At times I was unsure if I was deleting the selected portion, or the rest of the video.

Marie Joy
Marie Joy
Virtual Assistant (Philippines)
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A valuable tool for newbies like me

5,0 il y a 2 semaines Nouveau

Avantages :

As a newbie working as a freelancer, I am sometimes having difficulty understanding the instructions given to me by my client. But with the help of Loom, my client is able to provide and guide me thru the process using screen recording. In that way, I am able to finish the task on time and accurately. And it saves time since I can just watch the video again without needing to call or talk with my client.

Inconvénients :

The site sometimes crashes and the video recorder won't record despite clicking the button several times.

Jason
Jason
President (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Horrible experience with Loom - warning everyone

1,0 l’année dernière

Commentaires : I used Loom for 2 months, and experienced several instances of video recording randomly stopping. There was no pattern to it and no explanation. Randomly, it would just stop recording mid video.However, the infuriating part is that THERE IS NO INDICATION THE RECORDING HAS STOPPED. I'd just keep making video, hit save, and find out my 5 minute video was actually a 37 second video, and I'd just wasted a bunch of time.This has been an issue that has plagued me since day one, and I have attempted to reach out to support only to learn THERE IS NO SUPPORT. It's just a feature request system - it's a joke.This is a terrible tool, it has wasted hours of productivity, and I would strongly caution anyone from using it. It is unreliable and there is no support.

Avantages :

At first glance, Loom seemed like a great screen recording tool that saved time.

Inconvénients :

Screen recording feature randomly fails - you'll be making a video to explain something to someone, and recording will stop. However, you won't *know* recording has stopped, so you'll waste minutes talking away, hit save, and find out your video didn't fully record. Infuriating.

Lucien
VP of GTM (R.-U.)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Loom is a must have tool for a remote first scale up

5,0 la semaine dernière Nouveau

Commentaires : Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate high quality content. Loom is riding the way of video content crucial for internal and external alignment as you scale.

Avantages :

Loom is such an incredibly easy tool to use across the company. We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful capabilities via their rich feature set. Instant embed is a huge feature for us enabling you to simply copy and paste a link. The ability to measure insights and analytics on videos is important given we use Loom for external business development. In addition, the ability to tag others in a video, comment and engage supercharges your ability to work seamlessly across timezones. We have employees all over the world so it's crucial.

Inconvénients :

The biggest challenge was whether we actually choose a dedicated video platform (additional charges + additional learning internally and yet another tool). ClickUp is getting far more sophisticated with recordings and of course, you want to consolidate as much as you possibly can. In saying that, in the end, Loom is too good and we decided to use alongside other tools.

Rodrigo
Senior Customer Success Partner (Irlande)
Logiciels, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Loom makes my life so much easier ..

5,0 la semaine dernière Nouveau

Commentaires : My overall experience with Loom is excellent .. in the last 3 years+ loom has been my best friend in optimizing time in the best way possible

Avantages :

I love that I can share quick videos with my key account customers and my team. This helps me to save a lot of time and be more productive .. I just love it and I use every single day

Inconvénients :

I think a bit more option to edit the video that would be nice ..

Jeff
Instructional Technology Coach (É.-U.)
E-learning, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Loom for Educators

5,0 il y a 2 mois

Commentaires : Its been amazing. As soon as you are done recording you have a copied link that you can quickly send to someone else. Its also really intuitive and takes very little or no training.

Avantages :

Its free FOREVER for educators. BUT its not an inferior product. Its an amazing product that we would probably pay for if it wasn't free.

Inconvénients :

Out of all my tools on my Mac, I feel like this updates all the time. Not bad by any means, outside of a very slight inconvenience.

Christin
Teacher (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Loom for Teachers

5,0 il y a 2 mois Nouveau

Avantages :

Look presented itself as an opportunity during the COVID pandemic for me to screen record and share lessons to my students virtually. I prefer Loom to other platforms like Screencastify because of the ease of use. The platform is easy to manipulate, and I love being able to share a direct link to my videos. I used Loom to record myself reading novels. This helped my students to be able to “read” with me. As a result, I have continued to record novels to share with my students.

Inconvénients :

Having a limited number (free version) of recordings in your library is a downfall, but I would say Loom is worth it!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Intuitive and a time saver

5,0 le mois dernier Nouveau

Commentaires : A valuable addition to our CS tech stack

Avantages :

Required me to rethink how to collaborate, but once the penny dropped this has been a huge time saver. Quick and easy to record videos to the team and tutorials for clients. All the edit functionality is really powerful and so can crop and triple my video without having to start again

Inconvénients :

Would love the ability to annotate on top of the video

Kiranjit
SEO executive (Inde)
Études de marché, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

The effective way to record our screen with Loom

5,0 il y a 2 semaines Nouveau

Avantages :

The most amazing thing that I would like to share is that it's easy to use, access and make recording without facing any trouble. It optimism my work time. I hardly recommend others to use loom for their professional work.

Inconvénients :

I feel like their is nothing an negative but it's little bit different to understand the whole technical things to work with.

Mohamed
Associate Payments (Jordanie)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A unique approach to remote working support that allows documented video recording and sharing

5,0 l’année dernière

Commentaires : Loom enabled us to overcome many obstacles to activate the role of documented visual communication by working remotely, as it provided us with more effective communication channels, and we were able to communicate ideas and manage operations easily. The ability to receive and document comments and notes also contributed greatly to increasing our ability to cooperate to find appropriate solutions in a short time.

Avantages :

Loom's unique capabilities allow us to record videos in high quality and share them quickly and easily with co-workers or clients, which makes it a great tool for communicating ideas and guidance and clarifying some outstanding issues from a distance. It is also great that there are a lot of customization options in Loom that increase our capabilities. We can easily adjust the recording area and add annotations, which increases our ability to accurately communicate specific information and ideas. Also great about Loom is that we can receive feedback and comments easily, which gives us additional capabilities to coordinate tasks and solve problems remotely smoothly. Loom provides a Chrome extension, which contributes to expanding the scope of sharing through links with a larger number of colleagues and customers, where they can watch and comment without the need to install the program.

Inconvénients :

Loom is a great and easy-to-use tool, but some improvements need to be made to be able to edit videos better, and videos should be allowed to be recorded offline, as sometimes we are in out-of-cover areas and need to take notes.

Benson
Data Analyst (R.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Loom is an excellent tool for communication & team alignment on projects especially for remote work

5,0 l’année dernière

Commentaires : The business problems that Loom helped me solve was:1. Remote meeting especially with my associates don't overlap well so Loom enabled us to stop staying up late or waking up early for meetings2. I often need to create content for Linked i.e. Video screen recording. Before Loom I used the Wink or Windows Gaming Video capture all of which were not a seamless experience. I often had to use an additional application to slice and dice the videos and had no way of adding transcripts intuitively.

Avantages :

I like the ease of use of Loom, the screen recording and video editing features are especially useful. The ease of sharing and integration with other tools such as Gmail and Slack are awesome.

Inconvénients :

I was a bit disappointed with the Android app experience, the app does not work as seamlessly as the Chrome and Desktop app. I also think the Starter package should have the CTA feature on the limited features allowed. I think this will provide more value for content creators and enable more organic customers from recommendations by existing users

Connie
Instructional Technology and Training Manager (É.-U.)
Enseignement supérieur, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A GREAT product for screen capture and demonstrations

5,0 il y a 4 ans

Commentaires : I am responsible for instructing faculty on how to use software - the Loom system allows me to 'show and tell' via video how to do various things, how to solve problems, etc. Many faculty tell me they keep my loom videos and refer to them later.

Avantages :

There is a lot I like about this software - it's ease of use, it's library of my saved files, the option to download the video into .mp4 format to name a few. I like that I can rename the videos, that I can paste the link and have it play when my recipients click the link. I like the options to use screen only, static picture of myself, or video of myself in the corner while doing the demonstration. I also like the 'desktop' option for screencapture so if my video crosses programs I can have it on the same video!

Inconvénients :

The one thing I would really like is a 'screen shot' option. I currently need to use another program for screenshots that allow me to take a screenshot, draw arrows and circles, and captions. Since Loom is only video I need to use both programs....but Loom is so great, I don't mind the hassle.

Benn
Benn
Senior Information Technology Business Analyst (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Loom - a simple way to make tutorials

5,0 il y a 2 ans

Commentaires : Loom is an excellent tool to collaborate with your team, since you can describe the steps of a procedure for some software or some complex task, I like that you can combine recording your screen and at the same time using the camera, Loom is practical and its interface It is intuitive, it does not require much time to know how to use it and can be share easy with a link.

Avantages :

What I could emphasize the most is that Loom is very simple to use; it is a software that does not take up much screen space, it is unobtrusive, and you can select the plugin on any screen and record what I am doing; it also has the ability to turn the microphone on and off as needed. It is considerably more useful than written instructions to teach how to execute a task or administer a computer because I can create tutorials.

Inconvénients :

While I like how simple the desktop app is, I wish loom had more options for video editing.

Elsa
Founder (Espagne)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Key to remote working

5,0 il y a 2 ans

Commentaires : Great, with the Chrome extension it makes it even faster to start recording!

Avantages :

This might be my favourite platform that you don't "need" until you start using it and realise how key it is to optimising your day-to-day. You can use it to avoid the typical "quick meeting to show you something", use it for repetitive tasks that your team always asks how to do (record and keep it on your documentation/onboarding), use it for learning & development and teaching your team about something, showing a bug to your tech team... so many ways. I also really like being able to see how many people have watched it, and it allows you to interact with the video on key parts that you want to highlight.

Inconvénients :

I love it, no cons in Loom! It's quick and makes team training much easier.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Recrutement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Make Sharing Ideas Easy!

5,0 il y a 4 ans

Commentaires : Working in a purely virtual environment, Loom is an incredible communication tool for me. It's appealing in design and easy to use. I use Loom on almost a daily basis to communicate ideas and ask questions of my co-workers. I don't know what I'd do without it!

Avantages :

Loom is incredibly easy to use and is a dependable piece of software. It saves me time in the office. Instead of typing out a lengthy explanation for an idea or troubling over the wording of a question, I can make a quick Loom to share with a co-worker to help express ideas and find solutions more quickly.

Inconvénients :

I wish that the free content was either unlimited or that it was easier to delete older material so that I don't reach my quota for free videos so quickly. It's time-consuming to go into my profile and delete old files. It'd be great if there were a bulk way to select old videos and delete them.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Loom unlocks the new level of video-supported marketing and sales.

5,0 il y a 11 mois

Commentaires : Loves it!

Avantages :

apart from outstanding software solutions and technical features, I was very impressed with the support team. I had a few issues with managing the team members and admins and billing on Loom and I absolutely loved the customer support experience, everything was handled quickly and the team made me feel confident they will do everything to solve our case.

Inconvénients :

I believe there could be additional options for securing the content when sharing it with clients/partners, to ensure data privacy.

Tara
Online Business Manager (É.-U.)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Communicate Quickly & Easily

5,0 il y a 4 ans

Commentaires : Great tool. Cost effective. Easy to use for fast communications and you need the impact of a video. Wonderful for quick communications.

Avantages :

Really easy to use. Just press a button to record. You can select full screen, just self, or a combination of both. Love having that flexibility. I like how you can change the settings on videos quickly and even password protect them. Perfect solution for making training videos for team members.

Inconvénients :

It's a bit clunky when it comes to being able to setup and delete folders. Same things applies to deleting videos. Too many keyclicks to complete certain basic actions. Cumbersome to move things around. Would love to see drag and drop funtionality in the future.

Herman
Herman
Network Vice President of Texas (É.-U.)
Utilisateur LinkedIn vérifié
Services juridiques, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Video over Text

5,0 il y a 4 ans

Commentaires : There is a saying that a picture says a thousand words. In today's world, communication is essential. I've had many instances where I've seen the context of that communication being misinterpreted. This is why I love Loom. Loom gives an easy way for people to communicate via video. These short video messages can separate you from other people and they are effective.
I've use loom in both personal and business instances. It is easy to shoot and send a quick video than to write a long email. I've even inserted commentary videos under social media post to clarify my stance on issues. I've used it for customer onboarding and partner training. There are so many creative ways you can share Loom videos to effectively get your point across.

Avantages :

Easy to use interface Fast video processing Videos can be viewed on any device

Inconvénients :

Mobile experience is iOS beta only Unable to stop and switch recording sources (ie switching from recording a tab to your desktop)

Miranda
Administrator (Canada)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent for training videos and passing along detailed information

5,0 l’année dernière

Commentaires : Very positive experience, it will make training the next member of our team much easier, and we're happy to have Loom as a building block to help us expand our business.

Avantages :

Loom is really useful for making training videos for various tasks, it's helpful to have the audio and screen recording to walk colleagues through how to do certain things. It's also helpful to pass along large amounts of detailed information quickly, like a meeting that not everyone needs to be at, and you can rewatch as needed.

Inconvénients :

Not all coworkers find it to be the easiest way for them to absorb information, preferring in person chats, but it is definitely a close second and very helpful when in-person or live meetings are not an option.

Karlan
Senior Customer Success Manager (É.-U.)
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

One of the most intuitive Chrome plug-ins I've ever used

5,0 il y a 4 ans

Avantages :

One of my primary responsibilities in my role is teaching customers about how to use our product, and Loom is instrumental in doing so. Whenever I had to explain a specific workflow/use case, I used to painfully take step-by-step screenshots of the entire process, which would often take me 5-10 minutes at least. With Loom, I'm able to demonstrate really complex solutions to my customers in under a minute. Additionally - the plug-in itself is incredibly intuitive. There's nothing cumbersome about creating a Loom video - I can start, create, and send a video with only a few clicks.

Inconvénients :

Truly nothing comes to mind - Loom has been game-changing for me, and my customers love it too.

Steve
Owner (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A very important tool for us - We love it!

5,0 il y a 2 ans

Commentaires : Fantastic! I don't think I've needed to contact support so I can't comment on that but the platform has been a fantastic experience to use!

Avantages :

The ease of use has to be the number one thing I love about Loom. Its so quick and easy to capture a video in any capacity I want from full microphone and live video to no mic, no camera, just the screen recording. Then it gives you the link and copies it automatically - everything about Loom is so easy to use and makes screen recordings so much faster.

Inconvénients :

A couple bugs I've seen such as the copy GIF feature doesnt always work or the download button won't show up unless you refresh the page. But these are very insignificant in my opinion because you can just refresh the page and it fixes it. Everything else has been excellent!

Winnie
Coach (R.-U.)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use and reasonably priced

5,0 il y a 2 ans

Commentaires : Loom is an essential business tool that helps me to connect with clients in a more personal way than with written emails. It's simple and easy to use.

Avantages :

It saves me time as often I find it easier to record a short video to send to clients, rather than sending written emails. The option to record videos either on my computer or on my phone (via the app) is very useful as my video creation isn't restricted to my desk. The screen recording feature is invaluable for creating useful information and content for clients. The customer support team are excellent - very helpful and responsive. The transcription feature is very useful and saves me having to use separate software.

Inconvénients :

It can be a bit buggy at times, especially when recording videos on the app. Sometimes the videos don't upload properly and need to be re-recorded.