Avis clients sur ArcMail

par Data443 Risk Mitigation

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Note moyenne

  • Note globale
    3,7/5
  • Facilité d'utilisation
    3,7/5
  • Service client
    3/5

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ArcMail captures, archives and controls access for all electronic communications ensuring organizations are ready for compliance.

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3 avis affichés

Utilisateur vérifié
Administración RRHH + Legales
Internet, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 10/01/2019

"Arcmail: a good option to archive your emails"

Avantages: The best thing about Arcmails is its simplicity, given that its interface is similar to that of popular products such as Microsoft Outlook. It is capable of archiving emails and all types of data, as well as indexing them.

Inconvénients: I do not find anything negative in the product so far

  • Provenance de l'utilisateur 
  • Publié le 10/01/2019
Tom F.
Director of Technology
Enseignement supérieur, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/03/2019

"Email Archival Appliance - Easy and convenient"

Commentaires: Arcmail allows us to easily search and retrieve emails within our organization.

Avantages: Easy to use interface that allows users to easily search and restore emails.

Inconvénients: Internally, we have increased the amount of email data file size. We may have to look at updating our appliance or go to their cloud solution.

  • Provenance de l'utilisateur 
  • Publié le 27/03/2019
Paul R.
IT Manager
Administration publique, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    1/10
  • Provenance de l'utilisateur 
  • Publié le 05/09/2019

"Tech Support don't answer calls"

Commentaires: Was good till went to data443

Avantages: Its web based...........................

Inconvénients: Hasn't worked for several days, Tech support don't answer

Réponse de l'éditeur

envoyé par Data443 Risk Mitigation le 21/02/2020

We were very sorry to hear you were not getting your call answered. We immediately looked into our phone records and found that you were calling after our normal business hours of 8-5pm EST. We also addressed an issue with our after hours answering service as that should have been picking up your call, but during the transition over to Data443 we were still working out some kinks with that provider. Thank you for bringing this to our attention. We also had your account manager reach out by phone immediately and hopefully you have since been able to successfully login to our support portal to see your active support tickets. We can always be reached by email or the customer support portal if ever the phones act up again.

  • Provenance de l'utilisateur 
  • Publié le 05/09/2019