15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur Order Time Inventory

En savoir plus sur Order Time Inventory

Une solution logicielle complète de gestion des stocks, des clients et des commandes basée sur le cloud. Des fonctionnalités dignes d'une grande entreprise à un prix adapté aux PME.

En savoir plus sur Order Time Inventory

Avantages :

We create a lot of assemblies (Bill of Materials) and this program makes the process easy. Their documentation and customer support has been phenomenal.

Inconvénients :

Some concepts were difficult in the beginning but after repeated use they all made sense.

Order Time Inventory - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,8

Probabilité de recommander le produit

9,1/10

Order Time Inventory a reçu une note globale de 4,8 étoiles sur 5 d'après 51 avis d'utilisateurs publiés sur Capterra.

Filtrer les avis (51)

Classer par

Avez-vous déjà utilisé Order Time Inventory ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (51)

Jeff
Jeff
V.P. of Innovation (É.-U.)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Order Time - Awesome!

5,0 il y a 3 ans

Commentaires : We are extremely please with the functionality of the program and how it handles our kits, Bill of Materials, assemblies and vendor management. We also utilize Order Time to manage our customer quoting process which ultimately drives data into sales order and work orders. Finally, it drives all the necessary information into our QuickBooks for payable and receivable management - this a complete package!

Avantages :

The ability of this program to allow us to build assemblies and kits was our #1 requirement and Order Time does that fabulously. We create a lot of assemblies (Bill of Materials) and this program makes the process easy! Their documentation and customer support has been phenomenal!

Inconvénients :

It's tough to find a "least" topic for Order Time but...may be updating large groups of "items" proves to be a little challenging for us.

Paige
Marketing Management (É.-U.)
Services aux consommateurs, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Unique Business - OrderTime met the need

5,0 il y a 2 mois Nouveau

Avantages :

We have a unique business that ranges from a small e-commerce store to off-the-shelf products, complicated custom products, and a service side of the business. OrderTime was the perfect solution for us to track our inventory without having to sync inventory to QuickBooks Enterprise Desktop. The support team helped us with our complicated setup and integrations, and has patiently helped us with any issues that came up. It has many ways to customize that suit your particular business's needs, and compared to other similar products out there, it's very affordable for the amount features it has. We are very glad we found OrderTime!

Inconvénients :

Learning curve was steep, but we had never managed inventory before so we were starting from scratch. The complexity of what it can do (and our inventory is complex) will allow us to manage the minutia of our items very effectively.

Erica
President (É.-U.)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Disaster

1,0 il y a 4 ans

Commentaires : Used it for 3 mo. It never worked properly in that time, reports we were promised would be available never were, support was terrible. Could go on and on. A really bad experience.

Avantages :

Did not like anything about it. Maybe the fact that you could custom build reports yourself?

Inconvénients :

Very buggy, outdated interface, integrations did not work consistently, customer service was basically non-existent.

Mina
President (É.-U.)
Équipement et fournitures de bureau, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A robust inventory and order management system

5,0 il y a 2 mois Nouveau

Commentaires : We launched just over a month ago so we have not been using the system that long but we have found it to cover all the bases of order management and fulfillment so far. The integration with Magento and Ship Station makes things more efficient and easier on a daily basis and support is very good overall as their team is knowledgeable and responsive. The only thing I would say to anyone who signs up is to make sure you take full advantage of their onboarding to set it up properly to work for your company (as there are many options and preferences) and to understand the overall process before starting.

Avantages :

Order Time is a comprehensive order and inventory management system which syncs to Quickbooks. We have been looking for such a system for a while and it seems to be exactly what we need so far. It also has a light CRM to manage leads and quotes so everything can be done in one place. The support has been really good during the implementation as they are responsive and help you figure things out quickly.

Inconvénients :

Implementing and learning a new system is always a challenge and the learning curve with Order Time is no different. On the bright side, once we do get over the curve, things should be great!

Steve
Owner/Manager (É.-U.)
Meubles, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

The BEST next step for small businesses

5,0 il y a 4 ans

Commentaires : Overall the experience has been wonderful.
1. The solution provided everything I needed and wanted for the future.
2. At one point, I realized there was something that I needed and yes!, they had it already. Because they come from years of experience in the industry.
3. They are especially responsive to my needs and questions. Very high level of customer service.

Avantages :

OrderTime is extremely thorough. In searching for our move from only QuickBooks desktop, I knew what I needed for now and wanted for the future. After researching many, many other solutions, all of them fell short in basic needs in one way or another. Finally I found OrderTime, and it was a great fit. They absolutely met my needs and wants for inventory, sales, and customer management. It was also nice to learn that they were deploying OrderTime as an online version after years of the in house NumberCruncher software. Then, it made sense why they were so good at everything.

Inconvénients :

It is not a complete solution, with accounting, so you still need some type of A/R A/P GL plugin. They are so good at everything else, I want this. But, sometimes you do what you are good at so you can be great at it.

Jennifer
Buyer/Planner (É.-U.)
Machines, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

All around awesome!

5,0 l’année dernière

Commentaires : Overall, this is a great program. It has tremendously helped our purchasing team be more efficient. It has helped our expediting team keep up on past due vendors at a glance. Our routers make less errors as well. Whenever there is a glitch or something we don't understand, they are 1 ticket away and we typically have answers within 24 hours. The staff is very friendly and very well versed in what they do.

Avantages :

Very easy to use and manipulate to exactly what you need.

Inconvénients :

I wish things like adjustments to inventory or notes left in the system were date stamped automatically. Currently when something is changed it's based on the date the transaction was created, but if you go back to edit that transaction there is no update to the date. Also, nothing is time stamped, only date controlled. Having that high level of control helps with problem solving when things don't go as planned.

Gail
Director of Technology (É.-U.)
Logistique et chaîne d'approvisionnement, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Feature Rich, Flexible, with Outstanding Support

5,0 il y a 4 ans

Commentaires : Our business provides merchandise and event services to other companies, and while we have a very good system for placing purchase orders with vendors, we did not have a sales tracking system that could keep track of orders from start to finish. OrderTime makes it possible for us to track purchases from the beginning placement of the order by the customer to the delivery of the product to that customer.

Avantages :

The best part about this software is the support behind it. Not only does it have extensive features to help with order taking, generating purchase orders, and tracking orders, but when something is missing or goes wrong, their support is responsive and fast. When we first tested OrderTime, we found that our accounting system was not receiving cross reference information for billing and invoicing purposes to track which orders pertained to the bills and invoices. OrderTime jumped on the problem immediately, worked closely with us to understand the problem, and then fixed the issue even before our trial period ended. This is a company that is able to respond quickly to customer service issues - something you do not see from many software companies.

Inconvénients :

This is a minor issue, but I would have liked to see more detailed reporting of the changes made during synchronization with our accounting software.

John
IT Director (R.-U.)
Produits pharmaceutiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

OrderTime delivers efficiency and is agile with great customizations

5,0 l’année dernière

Commentaires : Excellent!

Avantages :

It has a slick UI which is modern and fresh.

Inconvénients :

From an admin perspective possibly some access to the workflows for customization, on the flip slide it's potentially more robust not having such access!

Sara
Controller (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Wish I would have found this software sooner!

5,0 il y a 9 mois

Commentaires : Only about 3 months into using this software and our team is loving it and all the functionality we didn't have in our previous software. I really like the ability to customize so many layouts, reports, labels, etc our selves with out having someone to do it for us.

Avantages :

The software is user friendly, looks professional, has lots of functionality that can be customized to your business needs. Their customer service and onboarding team is great too! I'm so happy we made the swtich!

Inconvénients :

Not much needs improving to be honest. There are a few things that could be improved on in terms of preferences, but they are not important in the grand scheme of things. Order Time allows you to submit program improvement ideas for their development team which is nice.

Dave
Technical Marketing Lead (É.-U.)
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

OrderTIme helped us find our lost products

5,0 il y a 11 mois

Commentaires : Very knowledgeable team and ready for all our random onboarding questions.

Avantages :

OrderTime is primarily our source of truth for inventory. With inventory spread out all over multiple online stores we were unable to keep track of our products. Now, with OrderTime we know exactly what we have available for each marketplace.

Inconvénients :

The user interface is pretty basic. However, the simplicity works out better in the end.

Chris
President (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Try It--We're So Glad We Did!

5,0 il y a 6 mois

Commentaires : Great product with an absolutely amazing level of customer support. These guys will do what it takes to make you successful.

Avantages :

It's hard to narrow down to a list all of the features that we use--and we haven't found the sum of them yet. Every day you'll hear our team exclaim, "Oh, wow!" out loud as they find new ways that Order Time has built in to support our operation. It is clearly designed by a somewhat OCD genius in inventory management who will stop at nothing to include every conceivable order- and inventory-management feature you could want.

Inconvénients :

Label printing could be a bit better but it is an area of active work. Unlike other vendors whose technical support staff is outsourced to one country and the development to another, the staff of Order Time is right here in the US and any issues communicated to the technical support staff are relayed directly to the development staff. Answers to upgrade and development questions are usually only a day or two away.

David
Owner (Canada)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Essential software for my business

5,0 l’année dernière

Commentaires : OrderTime has completely changed the way I manage the orders from my clients and to my suppliers. With business growth, the need for some inventory management software was completely essential for me. Prior to using OrderTime, I was loosing my time and my mind trying to manage the backorders and everything in Quickbook and Excel. With OrderTime, it's now so easy and makes me save so much time and headaches. We can edit the status of all the orders, we can link the clients backorders to the orders we place to our supplier, we can do assemblies or kits to bundle products together. And the great thing is that Order Time integrates with my Bigcommerce website and with Quickbook, which makes my bookkeeping much easier. Finally, the team behind the software is extremely responsive and helpful. I've been using OrderTime for one year now and will continue using it for as long as the software and my business exists, it's now at the center of my workflow.

Avantages :

My favorite thing about Order time is that I am able to link together customer backorders to the order I place to my suppliers. This allows me to easily manage all the orders and do follow-ups with my customers and suppliers. I also like that it integrates with my website (Bigcommerce) and with Quickbook online. Also, I love the fact that the team really listen to our feature requests and implements them to make our lives easier!

Inconvénients :

There was a few quirks with the bigcommerce integration, but OrderTime team is really responsive and solve everything!

Corrinna
General Manager (Irlande)
Papier et produits forestiers, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

All you need in an Inventory Management Solution

5,0 l’année dernière

Commentaires : The support from day one of trialing a Demo of Ordertime has been fantastic, we felt that every obstacle we had, the team found a resolution. 6 months in, we find it easy to navigate, which is always a challenge when moving from software you have used for 20 years, but now we are all very comfortable. Customising reports is easy and you can get most of what you need easily. The ability to integrate is fantastic and we feel like we can grow into the future with Ordertime.

Avantages :

The integration with other software is a huge plus for our company, we integrated Ordertime with Quickbooks accounting and a be-spoke app we use in manufacturing. The team of developers worked closely with us to make sure this was all working perfectly. Every obstacle as been overcome.I also like the progressive nature of the company, and their continued updating of features and possibilities.

Inconvénients :

The printing add on - it is extremely difficult to format labels for printing, we barcode and lot track product, and there is no sense to the formatting rules, it was quite frustrating, it is also not very user friendly.Understanding integration errors is tricky in the beginning, what the errors actually mean, again when using a while, you get used to this and learn quickly.

Luis
CEO (É.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

A Perfect Platform for Complex Businesses

5,0 il y a 3 ans

Commentaires : We are a growing company with a complex operation and Order Time has provided critical tools for our everyday use. It helps our organization with keeping up with ours Leads, Customers, Sales Orders, Pick Tickets, Packing Slip, Receiving, Shipping, Returns, and Inventory Management. With the ability to synchronize our transactions with QB, it has made our operations run smoother. Thank you, Order Time team, for your unconditional support and always been there for us!

Avantages :

Easy to use Easy to learn Many great features for a growing company Management of Inventory in one platform B2B Portal for customers CRM capability Simple synchronization with QBs

Inconvénients :

We have not had anything that we do not like about the software. It is easy to use and learn and the Order Time team has been very helpful with the installation and support of the software.

Ryan
COO (É.-U.)
Appareils médicaux, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

OrderTime Is The Solution You're Looking For

5,0 il y a 2 ans

Commentaires : After researching for several months, our company migrated to OrderTime in Q1 of 2022. We had previously looked into several different options that reportedly work with QBO. The problem was, it’s not until you actually start using these programs that you find out how poorly they work with QBO. We had also taken a look at a multitude of stand-alone ERPs (which we almost moved forward with). Toward the end of our research, one of our consultants recommended that we check out OrderTime. After setting up a demo and a couple of consultations, we decided to move forward with OT and we’ve now been happily using it ever since. In my opinion, OrderTime is THE solution to go with if you’re using QuickBooks. Their support team is amazing, and they actually listen when you suggest something (unlike QB support that we've all dealt with)!! The OT support team truly adds a tremendous amount of value to what you get. Of the 15+ different solutions that we looked into, nobody had the type of support that OrderTime has. Nobody. It doesn’t matter what features a program claims they have, if they don’t provide quality responsive support, I don’t want it. The reality is, that every business will use this type of software in a slightly different way, and having a quality support team available to assist you with learning how to make the software fit your needs is vital to your success. Let OrderTime help you take your business to the next level!!

Avantages :

Between the support and feature-set, this product is the solution to inventory and order management when working with QuickBooks.

Inconvénients :

If I were to point out a con, it would be the user interface. Until you learn where everything is, many of the "lists" you need aren't in the most intuitive places. That said, they are constantly improving it, and I have no doubt that it will continue to improve with time.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great ERP Solution!

5,0 l’année dernière

Avantages :

As our Client's Accountant, I've been using OrderTime for almost 2 years now and have always appreciated the support from the OrderTime team. The knowledgebase they created also provides pretty much everything that a user needed to know about the product. I personally like how versatile the reports are. The UI is really great and the support is really awesome.

Inconvénients :

There's still a few (but very minimal) bugs but the support team never fails to resolve them every time I encounter some.

David
President (É.-U.)
Appareils médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Order Time MRP For Medical Device Manufacturing

5,0 il y a 4 ans

Commentaires : Overall the product is good and the support is top notch. The platform was built for the cloud from the ground up and we have seen steady improvement in the product over the last year. Any issues have been addressed and fixed often on the same day.

Avantages :

Easy for tracking orders, shipments, and all the activity in between including lot tracking.

Inconvénients :

Some of the reporting can be confusing to setup for custom output.

Nancy
Office Manager (É.-U.)
Fabrication électrique/électronique, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

OT software works!

5,0 l’année dernière

Commentaires : We are very impressed with OT Inventory, wouldn't change anything.

Avantages :

We love the fact that our inventory has really been on point with this software.

Inconvénients :

There isn't anything we do not like about this software.

Bob
President (É.-U.)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ideal for product-based businesses who need solid inventory control

5,0 il y a 4 ans

Avantages :

Order Time is an ideal product for businesses like ours who sell products and need to effectively manage inventory. The integration to Quickbooks gives our business a comprehensive business and business management solution. We track prospects, quotes, sales conversions, customers, Purchase Orders, Sales Orders, and Work Orders. We essentially have an ERP - MRP solution at a fraction of the cost when compared to other mid-level solutions. The customer service form NumberCruncher is great too.

Inconvénients :

The software met our requirement so I can't think of anything specifically we need.

Alyson
President (É.-U.)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Seamless front end software to run a manufacturing or distribution company to use with QuickBooks

5,0 il y a 4 ans

Commentaires : It is a wonderful easy way to handle the inventory, multi locations, serial lot numbers, bins, Bills of Materials and all other aspects of a manufacturing or distribution company while still maintaining your financial books and records on QuickBooks

Avantages :

Ease of use and functionality. A seamless front end software to run a manufacturing or distribution company while using QuickBooks as your back end. Interfaces smoothly with shopping carts so web orders automatically populate and payments are automatically applied.

Inconvénients :

Moving from the desktop version, the functionality remains the same, it took a bit to get used to navigating.

Tina
Manager (É.-U.)
Matières plastiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great customizable product

5,0 il y a 2 ans

Commentaires : Great intercompany system. everyone has the same up to the minute information at all times.

Avantages :

Once you have an understanding of the product, it is very easy to use. Great support from 1st day until now. (4 years later)

Inconvénients :

Sometimes it's hard to determine what certain information relates to. What is quantity vs amount. Great support to help with this though.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Automatisation industrielle, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Ease of Use

5,0 il y a 2 ans

Avantages :

Ease of Use. Manages inventory and orders.

Inconvénients :

Wish it would update pricing to Website and Quickbooks

Amber
Amber
Accountant (É.-U.)
Utilisateur LinkedIn vérifié
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Hands down easiest customizable program ever!

5,0 il y a 3 ans

Commentaires : My experience with this program has been a great one. If your looking for a program in which you need it to do what your business can't find in other programs, this is it!

Avantages :

It is the best system out there if you need a system to do what other programs won't do. The team of experts will work with you until it's perfect!

Inconvénients :

The thing I liked least about the program is that some of the tutorials on the help page aren't very helpful because they don't have ever area covered as to each problem that can possibly arise. That being said, no program has a resolution for ever problem if that problem has never surfaced before. However, the Order Time team of experts are always there to figure out how to fix it!

Bozena
Bookkeeper/Office Manager (É.-U.)
Fabrication électrique/électronique, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

10 years with Order Time

5,0 il y a 7 mois

Avantages :

OT software is user friendly. Inventory management is very efficient and integration with QBO works perfectly.

Inconvénients :

Customizing reports could be confusing, but customer support is very helpful and responds quickly.

Allen
President / Owner (É.-U.)
Matériaux de construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very Happy w/ our purchase

5,0 il y a 4 ans

Commentaires : very happy once fully implemented

Avantages :

I sell products out of multiple locations so this is a feature that was not available in Quickbooks. I also do bar code scanning which is part of Order Time. The setup was super easy and the Order Time team held my hand thru the onboarding process. I highly recommend purchasing the extra training so all your users know what to do and don't mess up the system. I also work with Canadian currency for purchasing so the multi-currency feature is a real plus.

Inconvénients :

I can't think of any cons. Maybe the conversion from Quickbooks was difficult but probably because my Quickbooks file was so messed up after 10 years.