Sophisticated Software with Slight Learning Curve

Publié le 28/06/2019
Satomi Y.
Accounting Supervisor
Urbanisme et architecture, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My overall experience with Fulcrum has been mostly positive! There is a slight learning curve for the uninitiated but in my personal experience, the software is very easy use and navigate. Fulcrum has come a long way in the last three years, I'm excited for whats to come!

Avantages: What I like most about Fulcrum is the on-demand technical support. No matter how small or big the issue, I am always one email or IM away from receiving fast, direct support.

Inconvénients: My only complaint about the software is the (occasionally) slow load times and the several workarounds needed due to software/invoicing limitations.

Amazing results from a discerning user, highly recommend!

Publié le 09/08/2019
Utilisateur vérifié
CFO
Génie mécanique ou industriel, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have installed a scheduling module that interfaces with our ERP (JobBOSS). It is much more functional than the scheduler offered with JobBOSS, and is very visual and deployed on a web browser. We also just completed a replacement of the shop floor interface that records punches to jobs, as well as capturing Quality data for our QMIS cube.

Avantages: 1) Ease of use, 2) Ability to utilize within a web-interface/browser. 3) We get to 'own' the code - no annual fees, 4) Flexibility to change/adapt with business needs , 5) Customized for OUR needs, yet thoughtfully designed to make adoption very easy.

Inconvénients: Fulcrum is my go-to vendor for modifications to our ERP. I don't have any feedback other than positive.