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Shipwell transforme les chaînes d'approvisionnement des clients, en apportant automatisation et visibilité dans une plateforme de logistique entièrement connectée.

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Bernie F.
Receiving Coordinator (É.-U.)
Production alimentaire, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

SHIPWELL IS AWESOME!!

5 il y a 2 ans

Avantages :

I like it mainly because it is so easy to use. All areas are easy to access and once you input the information the first time,it is stored.

Inconvénients :

There is nothing that I do not like about this software.

Utilisateur vérifié
Procurement Buyer (É.-U.)
Utilisateur LinkedIn vérifié
Produits alimentaires, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Shipwell

4 il y a 2 ans

Avantages :

This service provides a much needed integration for our company. It provides an interface to easily quote and track all shipments.

Inconvénients :

There are glitches when adding new capabilities like adding several purchase orders to one load or uploading load details.

Réponse de l'équipe de Shipwell

il y a 2 ans

Hello, thank you for taking the time to share your feedback with us-- we are constantly making updates to our platform and value your input. If you encounter additional issues, please share them with bugs@shipwell.com so that our team can resolve them for you as quickly as possible.

Kevin H.
logistics (É.-U.)
Machines, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Shipwell Innovations

3 il y a 2 ans

Avantages :

Shipwell has become more helpful in shipping and tracking shipment. It is very user friendly. I like the idea of Shipwell displaying the address when entering a ship to address. You put part of the address in and Shipwell bring up a list of address to choose from. You can also track package and get delivery confirmations on shipment.

Inconvénients :

Shipwell is heading in the right direction.

Réponse de l'équipe de Shipwell

il y a 2 ans

Hello Kevin, thank you for taking the time to share your feedback with us. We're always trying to make valuable updates to the platform, so we welcome your suggestions. Please reach out to support@shipwell.com with any additional feedback you have for the team.

Helen B.
Retail Operations (É.-U.)
Produits alimentaires, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

FTL vs LTL

4 il y a 2 ans

Avantages :

Good for FTL. My colleagues have frequent needs for FTL shipments; I do so less often.

Inconvénients :

Shows refrig an option, shows LTL an option, but when you try to get a quote for LTL refrig you never get one. If not viable, the option to get a quote should not be there.

Réponse de l'équipe de Shipwell

il y a 2 ans

Hello Helen, thank you for taking the time to share your feedback with our team. The platform does host carriers who support reefer LTL, but you are correct in that these feature combinations are not always available within a specific market. Our team is constantly adding carriers to the network to improve customer experience booking shipments. Please feel free to reach out to your account manager if you have any additional questions!

Mary D.
Buyer (É.-U.)
Biens de consommation, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

shipwell review

4 il y a 2 ans

Commentaires : Overall Shipwell has had excellent customer service from [SENSITIVE CONTENT HIDDEN].
They are quick to respond to all questions and extremely helpful.

Avantages :

What I like most is the ease of use of Shipwell. If you have zero logistics background, you can still easily navigate the system and book your own shipments.

Inconvénients :

Freight class will sometime get dinged and charged for being off.

Robb M.
Vice President Product Management (É.-U.)
Produits alimentaires, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Product Review

5 il y a 2 ans

Commentaires : Really positive experience with Shipwell. We feel like they are a true business partner and will help us to grow our business at a faster rate than we could have without Shipwell.

Avantages :

Really like the ease of setup and on-boarding. The enterprise license works well for our business model. Also, we had a 90 day evaluation period before making a final decision and that allowed for thorough testing (and yes we did move forward with Shipwell beyond the 90 days :).

Inconvénients :

Only con that I have is that it is not yet integrated into our CRM platform (but will be at some point in time).

Robert G.
Buyer (É.-U.)
Produits alimentaires, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Customer Service

5 il y a 2 ans

Avantages :

[SENSITIVE CONTENT HIDDEN] are a great help making all my shipping needs easy.

Inconvénients :

A customizable home screen would be nice

Wyatt B.
Account Executive (É.-U.)
Production alimentaire, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best Logistics Software

5 il y a 2 ans

Commentaires : The experience I've had thus far has been great. I have used the tracking feature on shipments and it's made my job a lot easier communicating to the customer.

Avantages :

The ease of use and the tracking feature

Inconvénients :

I this time I have not come across anything I don't like about the software.

Jose C.
Account Executive (É.-U.)
Vente en gros, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Shipwell Review from a Sales person

5 il y a 2 ans

Avantages :

GPS Tracking on the Trucks is great, I allows me to keep my customers updated all along the way.

Inconvénients :

User interface can be a little more user friendly.

George F.
sales manager (É.-U.)
Transport routier/ferroviaire, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

easy use

4 il y a 2 ans

Commentaires : They are great to work with and friendly.

Avantages :

Its easy to use once you get the hang of it.

Inconvénients :

Had no issues. Very simple and a great tool to work with.

Zack J.
Logistics Supervisor (É.-U.)
Transport routier/ferroviaire, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Trial Run

3 il y a 2 ans

Commentaires : It has gone well so far with the trial run.

Avantages :

I like the ability to track and run loads from my app on my phone.

Inconvénients :

I dont like some of the things I have to do over and over again hopefully these get where they can be drop downs.

Réponse de l'équipe de Shipwell

il y a 2 ans

Hello Zack, thank you for taking the time to share your feedback with us. We understand your frustration and have been adding functionalities into the platform to minimize this as much as possible. We would like to better understand which features you feel could use further automation; would you please reach out to your account manager or bugs@shipwell.com so that we can look into this for you?

Abiel V.
Logistics Manager (É.-U.)
Logistique et chaîne d'approvisionnement, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Shipwell

5 il y a 2 ans

Avantages :

User-friendly, dynamic, time-saving, compatible with our own system

Inconvénients :

I wish there was an app for shippers.

Dylan W.
Sales Exectutive (É.-U.)
Produits alimentaires, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Shipwell Integrates With Our Platform Perfectly

5 il y a 2 ans

Commentaires : Our company has partnered with Shipwell and so far everything has meshed perfectly. This small problems have been just that, small and never a true hindrance to our day to day operations. Overall Shipwell has made everyone's job easier and more efficient.

Avantages :

The user interface is simple and straightforward, anyone can use it.

Inconvénients :

Sometimes the location updates will lag and give incorrect information. This is no common and is usually quickly resolved though.

Roderic V.
Supervisor procurement & Product development (Pays-Bas)
Logistique et chaîne d'approvisionnement, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Digital transformation

4 il y a 2 ans

Commentaires : Great customer service and we feel like that they are working and thinking along side us in our quest to provide the best producted suited and tailor made to the desires of our customer base.

Avantages :

Our company is 110 years old and we are in a transition from beeing a traditional paper based freight forwarder to a forwarder ready for the digital age. We feel that with the track and trace software from Shipwell we are ready to offer full visability to our customers for their EXW, DDP, DAP shipments.

Inconvénients :

What we are seeing is that some of the statuses are still manual actions, either by the shipwell team or the driver delivering the cargo. It would be preferable for all parties to strive to a 100% automation.

Ellie G.
Buyer (É.-U.)
Produits alimentaires, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

GC

4 il y a 2 ans

Commentaires : I am able to book trucks easily, as long as I understand how to use the application.

Avantages :

Responses from bidders were quick and easy to book

Inconvénients :

more "info" tabs if I do not know how to fill something out

Ledio V.
Mgr (É.-U.)
Transport routier/ferroviaire, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good portal

5 il y a 2 ans

Avantages :

It isn't hard to use. We can see loads and invoices and when they're paid.

Inconvénients :

I can't think of any. We only use this portal for Shipwell.