Avis clients sur Infraon IMS

En savoir plus sur Infraon IMS

A Complete Unified Infrastructure Monitoring Suite for IT, Networking, Cloud, App and IoT devices.

En savoir plus sur Infraon IMS

Avantages :

Integration and single solution for ITSM management,Automation and monitoring.

Inconvénients :

It does not cover all the products and not so flexible from integration point of view.

Infraon IMS - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,2
Fonctionnalités
4,3
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,3/10

Infraon IMS a reçu une note globale de 4,2 étoiles sur 5 d'après 25 avis d'utilisateurs publiés sur Capterra.

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Astha
Presales Engineer (Népal)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Infraonims

5,0 il y a 4 semaines Nouveau

Commentaires : Very pleasant experience with the installation team,good support

Avantages :

Application monitoring, ISP Link monitoring,network topology and the dashboard is very nice

Inconvénients :

Cost could be little bit competitive and should allow partners to perform the installation.

Raju
System Engineer-Manager (Népal)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

InfraonIMS

5,0 le mois dernier Nouveau

Commentaires : Very Good

Avantages :

Easy to use dashboard,Intuitive buttons/links,good overall design

Inconvénients :

Need of implementation services from Infraon was quite bad,it should be optional and customers should be allowed to perform the installation.

Réponse de l'équipe de EverestIMS Technologies

il y a 3 semaines

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Vikas
Sr Manager (Inde)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

1,0 il y a 3 semaines Nouveau

Inconvénients :

Service Support Skill of teams very Bad

Karthik
Sr. Network Engineer (Inde)
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Infraon IMS Review

4,0 il y a 3 semaines Nouveau

Commentaires : Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,

Avantages :

Alerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.

Inconvénients :

Reports need some detailed graphical view and drill down option for layman person to understand.

Praveen
Network Engineer (Inde)
Informatique et sécurité réseau, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Dynacons Team- Tool Overall review

5,0 il y a 4 semaines Nouveau

Commentaires : This tool is very useful as per our project. easy to use, easy to learn, easy to describe to another person. showing everything which you want.

Avantages :

Easy to use, Device Availability report is very helpful to know the device availability or showing CPU utilization & Memory Utilization which has very useful.

Inconvénients :

There was one error which we are seen. When we discovered the Site in this tool, we have seen that node is showing under maintenance. but site was working. that point is showing some disadvantage of this tool another tool has superb.

Réponse de l'équipe de EverestIMS Technologies

il y a 4 semaines

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Avijit
IT Executive (Inde)
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Everest IMS Tools

5,0 il y a 3 semaines Nouveau

Commentaires : Good for network monitoring and log management.

Avantages :

Installation and customisation is very easy. As per requirement anybody can change after one or two training. Support team also very good, any problem we received prompt support.

Inconvénients :

Nothing to say about this, already explained.

Shilpa
Manager (Inde)
Défense et aérospatiale, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Everest IMS NMS is a one of the monitoring system we used for our project. The customer is happy.

5,0 le mois dernier Nouveau

Commentaires : Good software for monitor and manage the network devices.

Avantages :

The customisation support by the development team.

Inconvénients :

Very delayed response by support team. Please work on the same.

Réponse de l'équipe de EverestIMS Technologies

il y a 3 semaines

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

joel
network engineer (Inde)
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

the app is very userfriendly .

4,0 il y a 3 semaines Nouveau

Commentaires : overall satisifed with ims

Avantages :

network monitoring, sms alerts,mail alerts, scheduled reports

Inconvénients :

need to add scripts so that when a internet link goes down, directly it can send alert to provider.

rvvsn
Manager (Inde)
Défense et aérospatiale, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Infraon

4,0 il y a 4 semaines Nouveau

Commentaires : Good

Avantages :

Dashboards and reports are very useful

Inconvénients :

Auto Topology not up to the mark by default topology not updating

Réponse de l'équipe de EverestIMS Technologies

il y a 4 semaines

Hi,  Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Aashish
CTO (Népal)
Informatique et sécurité réseau, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Infraon IMS Usability Review

4,0 le mois dernier Nouveau

Commentaires : Great

Avantages :

Integration and single solution for ITSM management,Automation and monitoring. Ease of use,Customization of dashboard is easy,Service monitoring and map visualization is great ,with overall topology view of the infra

Inconvénients :

They have been providing regular updates for any add-on features we we're expecting.

Réponse de l'équipe de EverestIMS Technologies

il y a 3 semaines

Hi Aashish, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Ramesh
Manager - NOC Shift Operations (Inde)
Télécommunications, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Outstanding Centralized Infrastructure Management Solution suitable for networks of any scale

4,0 il y a 2 ans

Commentaires : Everest IMS is an outstanding infrastructure management solution that helps in managing networks of any scale centrally. With wide range of features and customized dashboards, it's very impressive in terms of performance and presenting vibrant dashboards & reports. A must consideration while evaluating network monitoring tools.

Avantages :

It works with all kind of Network and Satellite communication equipment be it Serial port based or Ethernet Port based. Host of features and customization by Everest IMS Team offers top-notch user experience to Customers and NOC Team. Being a "Made in India" tool and having their R&D center in Bangalore, very reliable support mechanism is in place. This tool can cater monitoring requirements of almost any Industry.

Inconvénients :

Bundled solution consisting of Hardware, Software & Support services of the Everest IMS solution would make it more dependable.

Vishal
Consultant (Inde)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Product deliverency

4,0 il y a 2 ans

Commentaires : As an implementation process, we have learned more functionality and process level stability from on-site team

Avantages :

As user console and administrator, the console is different and the application gives of the 100% discoverability

Inconvénients :

Mine suggestion is based on user module and customer onboarding creation of profile wise authentication creations are more so, try to reduce on that make without complication on it

Pavan
Project Manager (Inde)
Services d'information, 5 001-10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent Product

4,0 il y a 2 ans

Commentaires : As EverestIMS provide template based monitoring from day one we can start the monitoring of the device. CSV template is on add on feature to onboard the device. Support is extremely good compared to other OEM.

Avantages :

User Friendly, Easy of use, Value for money and support from EverestIMS is very good.

Inconvénients :

Support for L2 layer switch and need to have more inbuilt report

Sreejith
IT Manager (Inde)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Everest NMS & Netflow review

5,0 le mois dernier Nouveau

Avantages :

These are very useful product and we are using the same for our day to day operations. Netflow is vey good tool for our data centre

Inconvénients :

As of now No. All existing features are good

Réponse de l'équipe de EverestIMS Technologies

il y a 3 semaines

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Sanjeev
Manager IT (Inde)
Vente au détail, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Ease to use and all te features availble ,Cost benefit in comparison of another tools,Best Support

5,0 il y a 3 ans

Commentaires : Cost saving solution with all the require features ,Available in other tools for similar solution. Best support team available .

Avantages :

Easy to use, email communication module ,Cost benefit

Inconvénients :

one issue ,we have faced, After version upgrade ,Old data can not sync ,If you are switching from old to new version.

Sobars
Server Administrator (Inde)
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect for IT Administrator

5,0 il y a 3 semaines Nouveau

Commentaires : Perfect for IT Administrator use

Avantages :

Monitoring Logs and reports variety. alaram message and easy to handle.

Inconvénients :

LDAP configuration. syslog view to check events of critical servers.

Manoj
IT Executive (Inde)
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Service Quality

5,0 il y a 3 semaines Nouveau

Avantages :

Monitoing, Also knowledge the Back end work Activity

Inconvénients :

User Friendly. Also Build the Knowledge to Modify the Works Activity.

Nitin
Customer Support Engineer (Inde)
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Everest is an application where we can configure customer i,where can monitor the additional service

5,0 il y a 2 ans

Commentaires : Everest IMS is good application we can manage customer infra by the ITIL process

Avantages :

Discovery feature is good we can discover the devices. Easy to use the application integration with any of monitoring application

Inconvénients :

Everest is little bit complex to configure the details

Rajib
Head - Service Delivery (Inde)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Everest IMS Review

3,0 il y a 3 ans

Avantages :

Like other monitoring products it covers all basic requirements.

Inconvénients :

It does not cover all the products and not so flexible from integration point of view

Arun
System Administrator (Népal)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review By Arun

5,0 il y a 4 semaines Nouveau

Avantages :

Integration as well as easy to use and understand

Inconvénients :

Not right now but if there is any feature required i will contact the support.

Md Parvez
System Administrator (Inde)
Automobile, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Value for Money

4,0 il y a 3 ans

Avantages :

ping node feature, backup and compare backup version, etc....

Inconvénients :

add netflow operations... and little bit more user friendly...

Rohit
Sr. Technical consultant (Inde)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Infron IMS A Unique Morning Tool

5,0 le mois dernier Nouveau

Avantages :

It's a India base company which provides the feasibility to manage and monitor network device, server, security devices. Easy to use. Effective support from OEM for deployment.

Inconvénients :

Initial Installation and configuration of the product.

Réponse de l'équipe de EverestIMS Technologies

il y a 3 semaines

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Harish
Director - IT (Inde)
Recrutement, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Director - IT

2,0 il y a 3 semaines Nouveau

Commentaires : ok

Avantages :

Initially the demo and product was good.. however after deployment it is not really not seeing the value ad or

Inconvénients :

This toll has lot of issues in terms of stabelity and also functanality.

Vikas
Engineer-NSG (Inde)
Télécommunications, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Everest EMS software Review

3,0 il y a 3 semaines Nouveau

Commentaires : Software is Good in terms of User experience ,but customer support is average.

Avantages :

Software is User friendly & easy to understand , customization is very Good for report generation.

Inconvénients :

Alert & alarm notifications can be improved .

Suresh
Pre-Sales (Népal)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best IMS Application

5,0 il y a 4 semaines Nouveau

Commentaires : It help me a lot, as i do not have to sit in the chair and look after all devices and server for their healt,

Avantages :

Alert, Email and SMS notification, are the most i like.

Inconvénients :

Dashboard creating can be made easy or can have more template as it make easy for novice user.