Avis clients sur AccountancyManager

Excellent practice management for small accountancy practice

Commentaires : Accountancy Manager has helped organise my practice. It keeps all information securely and allows clients to update/check their information anytime; assisting us to meet the GDPR requirements. The secure portal allows us to share information and obtain electronic signature, greatly reducing our postage costs. We’ve also noticed a better efficiency and improved cash flow thanks to a more streamline way of working.

Avantages :

Cloud access - I can check my tasks at work/home/on my mobile. Easy search function Good record of deadlines Easy to use portal Regular improvements and updates

Inconvénients :

Sometimes it can be hard to navigate the site. I think clients get confused with logging in to the portal from Accountancy Manager - would love an embedded log in for my own website.

Best software for my practice

Commentaires : Its been an amazing experience with AM. Its only been about 8 weeks since I started the trial so I am relatively new and still working my way through all what it can do. AM has saved me so much time, its connectivity with HMRC was super easy and I got the information within a week. Being able to access all the information without relying on spreadsheets is a bonus.

Avantages :

I signed up to a trial with Accountancy Manager after a failed attempt to get another practice management software sorted for my practice. I had a 1on1 meeting to go through the software and for me to ask questions. They send you weekly tasks with short videos to complete. There are software setups and short videos in the actual software that you can rewatch if not sure and their amazing support team and my account manager have been brilliant helping me with any questions. It has saved me so much time, I am able to apply for authorisation from HMRC from within the software, I can get documents signed, clients can send me documents through a more secure means than just emails. Being able to email multiple clients at a time with news or information is a time saver. Tracking if the client has seen an email is a great addition too.

Inconvénients :

The worse bit for me was setting up the templates or adjusting them. As i am with ICB, there are certain paragraphs that I needed in there and i had to do it manually and check each template which took its time.

Review

Commentaires : Our experience has been positive with AM but there are still a few features that need to be added.

Avantages :

The software is easy to set up and is user friendly. You can save all your deadlines, references and customer information in one place. Keep track of all outstanding tasks. Send mass emails easily.

Inconvénients :

There are many areas that need developing eg adding budgeted hours against a client, mass documents to be attached when sending an email, uploaded documents to be saved all together, folders to be created to structure uploaded documents, exporting outstanding tasks, customised drop down boxes for short description on time log.

Superb product for accountants

Avantages :

I have tried and tested quite a few software before I came across Accountancy manager. One had a client database but required extensive work to set up tasks, especially those that are requiring, preset specific templates, another had some features that were required in Practice (i.e. Letters of engagement), but not others, so in fact, my practice and tasks were managed across 3-4 CMR's and client management software, that in combination served my practice management needs. AM was revolutionary, for it had all of the features I wanted and needed in one software.

Inconvénients :

I find filters bit cumbersome. Guess it's a very low price to pay.

Fantastic product with brilliant support

Commentaires : Accountancy Manager has really helped me automate my task management and client onboarding processes. I've been using it less than a year but it's really helped transform the running of my business and having one piece of software that does all these different things is fantastic! If I'm ever stuck or have a problem the support is always really quick to respond and super helpful.

Avantages :

I love how straightforward it was to set up and get up and running. I really like the task management functions, how I can see what deadlines are coming up and what staff are working on. The proposal emails and e-signing of LOEs and T&Cs has been so helpful and the ability to perform AML ID checks from within the software has been brilliant.

Inconvénients :

I like the task template breakdowns but the fact they don't copy over when a new task is created can be frustrating, however, I'm hoping the new workflow functionality will sort this out.

Accountancy Manager Review

Commentaires : Overall AM is the best around in our opinion and we will not be looking at any other software in this field.

Avantages :

AM is very simple to use and easily understood. I like the fact that all the invoices and statements can be emailed out and a copy kept for our records. The money laundering section is also very good to have on record and the HMRC authentication is handy to use and saves time.

Inconvénients :

The only thing about AM that I would love see changed is that you cannot print all statements at once as it only allows individually at the minute

Im so glad we found AM

Commentaires : Before AM we used spreadsheets to keep track of tasks and clients. Deadlines are so very important that it used to keep us awake at night worring that we might miss something. These days we sleep like a baby....

Avantages :

We love the the culture at AM, they are so full of personality. We feel valued and very much part of the family. We love the way AM tracks tasks and organises them in to "work to lists" giving us a clear jobs list for the day, week, month etc

Inconvénients :

Invoicing. We are looking forward to this developing.

Best Practice Management Software

Commentaires : Whenever we needed help from the team, they were utmost courteous. If issue was not resolved at the point of first contact, they ensured that call back was made as soon as possible.

Avantages :

Ease of use and ease of implementation. Great customer services especially from Customer Support Team. Our clients found it easier to use as well in terms of uploading/downloading documents and e-signing paperwork

Inconvénients :

I would love to see in future time management chart implemented whereby staff diary can be created and seen by the senior team

No more paper lists

Commentaires : We use it to manage due dates to help us not miss deadlines.

Avantages :

Each client having their own portal. Intergration with Quickbooks, FreeAgent, Xero, Go Proposal and Zapier

Inconvénients :

The new Beta version of tasks. That statutary task deadlines arent shown in a differerent way. Sometimes you can not see the important due dates over the general task deadlines.

Great software!

Commentaires : Excellent. Brilliant service and it has made processes simpler and easier to use.

Avantages :

Software is very useful for our company.

Inconvénients :

There is nothing negative to report on Accountancy Manager, it is a great system to use. Every time there has been issues they have been resolved in an instant.

Excellent system for keeping track in my practice

Commentaires : This system has helped me to keep all of my clients and prospective clients details in one easy to reach place. I can now easily keep track of the number of hours I am spending on each client task and it has reduced the amount of chasing up I was previously having to do in order to get paperwork from clients. It has also really helped my practice in becoming GDPR compliant with regards to sharing documentation with them. My clients have also commented on how easy the registration process with my practice is now that I have implemented Accountancy Manager.

Avantages :

The amount of client information that you can enter including details of any communication that has occured is extremely useful. I really like the task list and the automatic reminders that can be sent out to clients for various pieces of missing information. I also like the time tracking features and the fact that it is GDPR compliant.

Inconvénients :

I found the initial setup quite difficult to get to grips with and trying to tailor each template that was in the system was quite labourious but has paid off in the long run. I don't like not being able to pause a task for when I have to take a telephone call.

Sole practitioners

Commentaires : As a single person practice, 2 days of my week was spent on practice management, Accountancy manager has reduced this to 1/2 a day, but more importantly it has freed up my brain to concentrate on accounting.

Avantages :

Because there is so many areas of Practice and client manager that this software offers, it is a one stop shop. The tasks part has eliminated 4 hours per year of spreadsheet manipulation to produce tasks list for self assessment etc. and the progress of each task can updated so i always know where i am up to. The recording of time on client tasks, that moves easily into invoicing is brilliant. The information that is held on the system, for each client, makes form filling in easy, and with this being a safe area to hold information on, i sleep better at night. The automatic email system frees up so much of my time, and ensures my client are bringing in their books in earlier than they used to. The other area i like is the way the software developers are open to new ideas, they develop and add areas to the software regally, the support is outstanding with extremely quick replies and well explained remedies.

Inconvénients :

I would like the cost of additional users to be lower

Does what it says on the tin…

Commentaires : Insanely positive. Took a punt on it a few years ago and never looked back!

Avantages :

Deadline management, client interaction through the portal and the ease of document approval is but a few of the things that make this piece of kit genuinely helpful.

Inconvénients :

Still have to use accountants and tax software to prepare accounts and tax returns etc - I can only imagine how epic this would be if they developed integrated software to do that too - literally a dream!

Accountancy Manager

Commentaires : Very beneficial, definitely we took the leap to try it out, it has certainly streamlined the operation of the practice

Avantages :

It is a fantastic piece of software that organises all of your client data and assists with the practice management by organising the relevant tasks to ensure you don't miss a key deadline for a client. It is a great database making finding that key piece of information a quick exercise rather than raiding through files. The software ensures that the practice can comply with the GDPR legislation, and the portal is a great secure area for transfer of files both from the practice to the client and vice versa. As with everything sometimes things go wrong but the support team at Accountancy Manager as very helpful and get issues resolved very quickly

Inconvénients :

Not a lot, however it would be great if when a client left a comment, the practice was notified

Amazing Software

Commentaires : See above

Avantages :

Our business was growing at a rate of 50% a year , we started using Accountancy Manager November 2017 as we could no longer manage with basic spreedsheets It took us a while to get to fully understand all its features , but withink 6 months we started bringing the clients on board to it and havent looked back since It allows us manager all our client data ( no more filling cabinets ) and ensure deadlines are meet and work is allocated out to staff at ease . The time record is brilliant and we can charge precisily and see how affective the staff are being . The customer service is fantastic

Inconvénients :

There are non , we have loved the software and all of the new faetures that keep getting added on

The Sole Practitioner

Commentaires : Overall, AccountancyManager has allowed me to organise my practice, keep control on all reporting deadlines, streamlined admin tasks, given a professional look and feel to clients and made my life much easier. I wouldn't/couldn't be without it

Avantages :

Ease of use - it does all the essentials straight out of the box without the need for lots of customisation Easy to import existing clients using spreadsheets Client client onboarding is well thought out and with the production of letters of engagement and proposal emails saves me a lot of time Client portal works well together with esigning of documents Email reminders are brilliant timesavers HMRC authorisation also saves me time rather than going to the HMRC site Excellent and speedy support The software does what you need it to do and is not big and bloated like other packages

Inconvénients :

Could do with a lower cost for additional users or specifically part time users Would like to be able to have more reporting flexibility on the task list

Couldn't live without it!

Commentaires : AM has revolutionised our practice - we also love the team there, they support is every step of the way!

Avantages :

Easy to use, keeps our practice running smoothly, helps client experience to be the best that it can be

Inconvénients :

None! It is a great software and I would highly recommend it!

Efficient for the overall business process.

Avantages :

It has come in very handy in automating the workflow. It centralizes all my account information and provides a convenient access.

Inconvénients :

Templates are not intuitive to use. It doesn't have enough functions to be able to customize the templates.

Best in market!

Commentaires : This software saves us the cost of an extra employee a month - you really can't argue that this!

Avantages :

Too many amazing functions to mention but the integration with companies house is a godsend for us. The customer service team are exceptional and come back on all queries quickly.

Inconvénients :

The only area I would improve is the job flow could be more detailed.

Game changer for my practice

Commentaires : This software has drastically cut down on onboarding admin time. I can easily manage deadlines, see what WIP I have ongoing. It enables clients to securely send me documents.

Avantages :

This software is fabulous, it keeps me organised, enables secure signing of documents, and looks professional. The customer service is great, any issues are dealt with promptly.

Inconvénients :

All pretty straight forward to use, I like the new tasks beta.

Accountants review

Avantages :

The ease if use. Automations invoicing section is great Very professional

Inconvénients :

emails, when you copy and paste to the email box in AM, it does not do a great job at it. Creating tables is not as easy and clean as others.

Brilliant CRM

Commentaires : It has completely transformed my practice I have already and will continue to recommend this software to my fellow business associates

Avantages :

I love it all but the automated emails etc ensure I never for when returns are due.

Inconvénients :

I really like everything about the software

Outstanding Software

Commentaires : I am so glad I found this piece of software, my life is so much simpler now and I have everything in once place. The support team are quick to answer any queries, I couldn't recommend this piece of software enough

Avantages :

This software is very easy to use, saves time, tracks tasks, emails clients for missing records, free document portal. Most of my administration is now automated thanks to Accountancy Manager

Inconvénients :

You can't have more than 1 email address associated with Accountancy Manager. Ie: The accountant uses Accountancy Manager so my client cannot use Accountancy Manager with me for his payroll reports as his email address is already been used.

Best thing we ever did

Commentaires : The time saved with automatic chasing means that we have more time available for our clients.

Avantages :

Easy to use, excellent fro chasing for information automatically which saves us so much time.

Inconvénients :

The implementation process, the import from digita database was not straightforward.

Must have for busy accountancy practice

Commentaires : Brilliant software for a buy accountant practice - keeps all tasks in order and makes managing deadlines easy. Getting proposals to potential clients is a dream once you have everything configured/customised to your ways or working - 5 minutes after talking to a prospect you can have a full proposal with T&C's in their inbox.

Avantages :

Ease of use, support, regular software upgrades, never miss a deadline, client on-boarding, proposal management, customisation

Inconvénients :

Nothing major - perhaps the only minor item is cut and paste functionality can be a bit erratic when using templates. But this is minor....