17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur Melio

Melio est un logiciel gratuit pour les comptes fournisseurs. Aucuns frais d'installation ni frais mensuels. Les utilisateurs paient par virement bancaire ou carte. Les fournisseurs reçoivent un chèque ou un transfert.

En savoir plus sur Melio

Avantages :

Perfect integration with Quickbooks. Low cost to process payment.

Inconvénients :

Checks are lost, sent twice, logged as deposited when not.

Melio - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,0
Fonctionnalités
4,1
Rapport qualité-prix
4,3

Probabilité de recommander le produit

7,6/10

Melio a reçu une note globale de 4,2 étoiles sur 5 d'après 377 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (377)

franck stephane
franck stephane
Consultant (Cameroun)
Utilisateur LinkedIn vérifié
Matériel informatique, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Evaluation melio

4,0 il y a 5 mois

Commentaires : Globalement ici melio ma facilité les transactions et mes paiements ainsi que ma gestion des factures donc pour moi globalement j’aime bien .
Pratique simple et bonne prise en main

Avantages :

-pas de frais d’abonnement inscription gratuite -le paiement à l’international des fournisseurs -possibilité de combiner des paiement

Inconvénients :

Le seul inconvénient que j’ai pu constater ici c’est juste des lenteurs parfois et aussi l’application consomme assez de données

Réponse de l'équipe de Melio

il y a 5 mois

Hi Franck, thank you so much for sharing. Our goal is to offer an easy-to-use user experience, and we are glad to hear that you've found it to be just that. We take your feedback very seriously, and we'd like to hear more about what makes the Melio app slow and data-consuming. Email us at reviews@melio.com, we'd love to chat. Best, Team Melio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente en gros, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

un outil efficace et simple pour gérer sa comptabilité

4,0 l’année dernière

Avantages :

Il est facile à prendre en main, intuitif et sécurisé. Il me fait gagner du temps et de l'argent en automatisant certaines tâches comme la relance des impayés ou la génération des rapports comptables.

Inconvénients :

Le fait de payer un abonnement mensuel pour accéder à toutes les options, il n'est pas adapté aux entreprises qui ont une comptabilité complexe ou qui ont besoin d'un expert-comptable

Réponse de l'équipe de Melio

il y a 11 mois

Hi, Thank you for sharing this review. We're thrilled to hear that our platform has made your experience easy, intuitive, and secure. It's great to know that our automation features, like following up on unpaid bills and generating accounting reports, have saved you time and money. We'll be sure to pass this feedback along to our team. Best, Team Melio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Mon avis sur Melio

5,0 il y a 11 mois

Avantages :

Logiciel n'est si compliqué à utiliser et rend facilement aux moyens de paiement

Inconvénients :

Je l'apprécie le moins bon car c'est destiné aux grandes entreprises surtout

Réponse de l'équipe de Melio

il y a 10 mois

Hi there, thank you so much for sharing. Our goal is to offer an easy-to-use user experience and we are glad to hear that you've found it to be just that. We take your feedback very seriously and we'd like to hear more about what makes Melio seem as if it's aimed at large companies. Email us at reviews@melio.com, we'd love to chat. Best, Team Melio

Antoine
Gestion de clientele (Bénin)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Special logiciel

4,0 il y a 10 mois

Avantages :

melio est une très bonne application surtout pour les factures en ligne

Inconvénients :

seulement que pour blés entreprise qui n'ont pas beaucoup d'agent financier peuvent l'utiliser

Réponse de l'équipe de Melio

il y a 10 mois

Hi Antoine, thank you for sharing your feedback. We are glad to know you're finding Melio to be such a useful tool especially when using online invoices. We appreciate your feedback and will be sure to pass it along. Best, Team Melio

Julien Fara
Julien Fara
Entrepreneur (Guinée)
Utilisateur LinkedIn vérifié
Capital risque et capital-investissement, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

JC avis Melio

5,0 il y a 2 ans

Commentaires : Depuis que j'utilise cette application, je gère bien ma facturation avec mon entreprise. Et j'effectue également des paiements en ligne.

Avantages :

J'ai bien aimé le fait de facilement faire mes paiements et régler mes factures en ligne.

Inconvénients :

Pas grandes choses à dire. Juste corriger certains beug au niveau de la connexion à l'application.

Réponse de l'équipe de Melio

l’année dernière

Hi Julien, Thank you for sharing this review! We're happy to hear our you find Melio useful and easy to use. We'll be sure to pass this feedback along to our team. Best, Team Melio

Ophelio
Ophelio
Copywriter (Togo)
Utilisateur LinkedIn vérifié
Réseaux informatiques, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

"Melio : Le logiciel de gestion financière idéal pour les petites entreprises"

5,0 il y a 2 ans

Commentaires : "J'ai récemment adopté Melio pour gérer les finances de mon entreprise et je suis ravi du résultat. C'est facile à utiliser et m'a permis d'automatiser les tâches administratives fastidieuses."

Avantages :

Facilité d'utilisation même pour ceux qui n'ont pas de connaissances en comptabilité.Automatisation des tâches administratives Suivi en temps réel de tous les activitéstravailler en temps réel avec leur équipe et leurs comptables.

Inconvénients :

Limité aux petites entreprises Fonctionnalités limitées il peut ne pas inclure certaines fonctionnalités avancées que certaines entreprises peuvent exiger.Support limité le coût peut encore être prohibitif pour certaines petites entreprises.

Réponse de l'équipe de Melio

il y a 2 ans

Hi Ophelio, thanks for sharing this review with us and the community. We appreciate your feedback and we're glad to know Melio has been a great resource for your business. Best, Team Melio

Christine
Christine
Gestion de clientèle (Bénin)
Utilisateur LinkedIn vérifié
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outils de payement

5,0 l’année dernière

Avantages :

Très facile à utiliser et surtout le traitement en ligne et électronique

Inconvénients :

Je recommande ce logiciel dans tout les pays

Réponse de l'équipe de Melio

il y a 10 mois

Hi Christine, thanks for sharing this 5-star feedback. We're glad to know you are finding Melio to be a resourceful tool that you'd recommend. Best, Team Melio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Administration publique, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Logiciel de traitement des paiements

5,0 il y a 11 mois

Avantages :

J'ai apprécié la facilité avec laquelle j'ai pu effectuer mes paiements et régler mes factures en ligne.

Inconvénients :

Il n'y a pas de grand-chose à signaler, à part quelques problèmes de connexion à l'application qu'il faudrait corriger.

Réponse de l'équipe de Melio

il y a 10 mois

Hi there, thanks for sharing your feedback. We are glad to hear you're finding Melio easy-to-use. We'll be sure to pass this along to our team. Best, Team Melio

Pascal
Pascal
Gestion de clientèle (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Logiciel de facturation

5,0 il y a 11 mois

Avantages :

Le téléchargement des reçu mobile pour les justificatifs en cas de manquement de confiance

Inconvénients :

La non disponibilité dans tout les pays et l'abonnement mensuel pour accéder à toutes les options

Réponse de l'équipe de Melio

il y a 10 mois

Hi Pascal, thanks for sharing your 5-star feedback. We are happy to hear you are finding Melio to be a resourceful tool. And we'll be sure to share your additional feedback with the team. Best, Team Melio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Équipement et fournitures de bureau, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

L'un des meilleurs logiciels de facturation

5,0 l’année dernière

Commentaires : Bonne

Avantages :

Flexibilité de facturation au fournisseur

Inconvénients :

Rien de grave juste corriger certains beug au niveau de la connexion à l'application

Réponse de l'équipe de Melio

l’année dernière

Hi, thank you for sharing this review. We're happy to hear you find Melio useful and easy to use. We'll be sure to pass this feedback along to our team. Best, Team Melio

Germain
BP36 (Côte d’Ivoire)
Art, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Avis d'un créateur de contenu

5,0 il y a 2 ans

Commentaires : Melio m'a permis d'éviter les déplacements inutiles pour payer les factures. Ainsi, en quelques clics tout est règlé.

Avantages :

J'ai apprécié le traitement rapide des factures, la création des factures, le paiement en ligne et les multiples méthodes de paiement

Inconvénients :

Les débuts sur le logiciel ne sont toujours pas faciles car le logiciel est difficile à comprendre et à manipuler pour un débutant

Réponse de l'équipe de Melio

il y a 2 ans

Hi Germain, thank you for sharing this review with us and the community. We're happy to hear Melio has become a useful tool for your business. Best, Team Melio

Ginger
Ginger
Court reporter (É.-U.)
Utilisateur LinkedIn vérifié
Services juridiques, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Melio is the best way to pay and get paid!

5,0 l’année dernière

Commentaires : It’s been extremely easy to use and set up, and is keeping in compliance!

Avantages :

This has been the only site that I have found that allows me to pay my contractors via credit card and float my expenses!

Inconvénients :

I honestly don’t have any cons to list about Melio. I truly love the service!

Réponse de l'équipe de Melio

l’année dernière

Hi Ginger, thank you for sharing this review. We're happy to hear you find Melio useful and easy to use. We'll be sure to pass this feedback along to our team. Best, Team Melio

Jamie
Accountant (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Melio is the best and works seamlessly with QBO

5,0 il y a 2 ans

Commentaires : There were a few kinks at first but most of them have been worked out, the customer service is great. I have enjoyed working with them to fix issues or work out bugs. The ease of the app and ability of the integration with QBO is unprecedented and has seriously saved me hundreds of hours for each client that I handle bookkeeping for. I love how quick and easy it is, and it's all in one platform, incoming, outgoing and history. I love everything about Melio.

Avantages :

The fact that it is free for ACH and has the integration with QBO. It has become my go to for my clients and bill paying and payment processing. I can track all of there A/R and A/P and submit payments or receive payments with a click of a button, makes it so easy and simple. I recommend to my clients and I use it myself almost daily. I love how it gives you options, you pay the fee or your customer does, they make the call on how they want to be paid via check or ACH. It just makes sense.

Inconvénients :

The fact that the ACH option still takes sometimes 3, 5 or even 7 days to receive does put a strain on cash flow for some clients. The processing of checks also seems to take a really long time, sometimes I will get a bill in and go immediately to setup payment and it states the received date would still be after the due date which makes it frustrating at times. I appreciate the 2 checks a month for free before charging and realize it can't all be free, but it was nice when it was free. I also wish they had more business to person options, not just B2B. This would be super valuable for Non-profits to save on processing fees as well as some MLM businesses.

Réponse de l'équipe de Melio

il y a 2 ans

Hi Jaime, thank you for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio

alton
owner (É.-U.)
Art/artisanat, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Melio is Awesome

5,0 il y a 6 jours Nouveau

Avantages :

Melio offers my business the luxury of paying vendors and receiving payments without high subscription fees or a lengthy set up. I was able to pay several vendors within minutes without headache or hassle. My vendors received payments within days and not weeks. This is an awesome and much appreciated feature for my small business.

Inconvénients :

All the current features met my business needs and expectations at this time.

Réponse de l'équipe de Melio

il y a 4 jours

Hi Alton, Thank you for your thoughtful feedback! We're thrilled to hear that Melio has made managing vendor payments quick and hassle-free for your business. It's great that you've found value in our affordable invoice services. We appreciate your support and look forward to continuing to serve your business needs! All the best, Team Melio

Bill
President (É.-U.)
Machines, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Exhausting Melio

1,0 il y a 2 mois Nouveau

Commentaires : Using Melio increased the time I spend on book keeping. That should tell you all you need to know.

Avantages :

There is nothing about Melio that makes my job any easier

Inconvénients :

Having it forced on me by Quickbooks Inability to talk to a real person Holding my money for 10 days AND charging me a fee for paper checks Cancelling payments for no apparent reason, to vendors previously paid, only referred to TOS to find the reason. Ugh.

Réponse de l'équipe de Melio

il y a 2 mois

Hey Bill, Thanks for sharing your review with us and the community—we really appreciate it! Our goal is to ensure a smooth experience for all our customers, so we're sorry to hear that we fell short of that with your recent experience. Our support team is available on weekdays from 9 am to 8 pm EST. You can chat with a live agent for any assistance you may need. We'd also love to investigate your cancelled payments and the 10-day payment further, but we need more information from you. Please reach out to us at reviews@melio.com, and we'll look into these issues for you. Looking forward to getting this sorted out with you soon! All the best, Team Melio

Kyle
CEO (É.-U.)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Glaring Security Problems

4,0 il y a 2 mois Nouveau

Avantages :

I enjoy the ease of collaboration, having multiple separate accounts linked and the ease of training. Also vendors find it easy to use too. It's a simple system.

Inconvénients :

Security flaws are huge. I have reached out numerous times and get no serious response. Literally any employee or CPA or bookkeeper that I give access to Melio can at will change any vendor ACH information? Anyone. There is no way to prevent it. You have to just hope you dont have a disgruntled employee or book-keeper? What's worse is that there is no alert. No way to be informed. No way to approve. Anyone can change that information if they have access to my Melio account. It's such an obvious avenue for fraud it's stunning and the lack of urgency on fixing it will likely drive me to use a competitor. I just can't take the risk of my money being stolen because we all know Melio will not do much to get it back once it's gone. I'd stay away from Melio until this fixed.

Réponse de l'équipe de Melio

il y a 2 mois

Hi Kyle, thanks so much for sharing this review with us— we truly appreciate it. Collaboration is crucial to enhancing teamwork, and we are fully committed to supporting your team and improving your overall teamwork experience. When it comes to the accountant role in your Melio account, they have partial access. This means they can add bills, include a delivery method, and sync with accounting software. However, there are some limitations to this role, such as not being able to set a default payment method, add other team members, or edit company details. For a detailed list of permissions, please visit our help center and head to the "managing your team" section. We also apologize for the missed outreach, and we want to make it right. Please reach out to us via email at reviews@melio.com, and we will be more than happy to assist you with any questions or queries you may have. We are here for you and your team every step of the way. All the best, Team Melio

Melissa
President (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Melio helps me get my vendors paid easily and on-time FOR FREE!

5,0 il y a 2 ans

Avantages :

Melio integrates VERY WELL with QBO. I'm able to set up vendor bills/payments with a simple approval workflow quickly and easily. My vendors can choose how they are paid (paper check or direct deposit) and I can choose how to pay them (bank account or credit card). Paying with a bank account is FREE!

Inconvénients :

I'm finding that my vendor addresses don't carry over from QBO to Melio, so the first time I pay a vendor in Melio I have to type in the vendor address in Melio, even though it's already set up in QBO. It's a minor inconvenience that I'm hopeful Melio will fix. (Their customer support is great!)

Marialuisa
Owner (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great for Saving Money on Credit Card and ACH Charges

4,0 il y a 2 ans

Commentaires : Very easy to use.

Avantages :

I love that there is no cost for sending my invoices and having the customer absorb the cost of credit card fees or ACH fees.

Inconvénients :

It's pretty limited and it had an issue once that I canceled a scheduled recurring payment but it continued to send payment to a vendor for months before I noticed. It did send notices via email, however so that is one me. The reason I didn't notice was because the payments were so close together, I thought the notices were the same payment. So when I got both notices, I didn't realize it was two separate payments.

Réponse de l'équipe de Melio

il y a 2 ans

Hi Marialuisa, we're glad to hear you find Melio useful and easy to use. Thank you for sharing this review with us and the community! Best, Team Melio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Photographie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Great for small businesses that want to keep track of contractors

5,0 il y a 2 ans

Commentaires : I can pay contractors, keep track of their invoices easily, and also keep track of their total annual payments for my tax purposes much easier.

Avantages :

It's made my life easier keeping track of each contractor and how much I've paid them over the year making taxes less of a hassle.

Inconvénients :

I'd love to see Melio function with Quicken. I'd like more customization for my own branding with creating and how clients see and receive invoices, giving me logos, names, and branding color options.

Réponse de l'équipe de Melio

il y a 2 ans

Hi Adam, we are glad to hear Melio has made your life easier and that you find the tool useful. Thank you for sharing this review. Best, Team Melio

Greg
Greg
Founder (É.-U.)
Utilisateur LinkedIn vérifié
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Many other better solutions

3,0 l’année dernière

Avantages :

The user interface is basic, but that's actually a good thing in this case

Inconvénients :

dispute resolution was atrocious - still unresolved over nearly 6 months

Réponse de l'équipe de Melio

l’année dernière

Hi Greg, thank you for sharing this feedback. We'd love to turn this experience around for you and will need a bit more info to investigate this further. Please send us your contact details at reviews@melio.com so that one of our team members can assist you. Best, Team Melio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Melio is the amazing payment solution to get started.

5,0 il y a 2 ans

Commentaires : It's overall a great experience with the Melio Payments.

Avantages :

Melio is the great payment solution for the invoicing and billing for any business to get started.

Inconvénients :

This is the great product with overall nice experience. We are the certified partner with Melio too, and helping other businesses as well to choose the right solution for the payments and billing.

Herbert
Owner (É.-U.)
Matériel informatique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Painless payments for painful payees

5,0 il y a 4 ans

Commentaires : Excellent

Avantages :

I was able to set up payments to the very few vendors that absolutely demand being paid via ACH rather than needing to consolidate my business transactions through a software suite to make it worthwhile. It is also incredibly affordable or free for the transactions, and there has not been problems.

Inconvénients :

There was a feature that was pretty adept at picking up an invoice PDF and setting it up as a pending bill, but the accuracy has gone down. Nothing to cry about though as I have always triple checked things!

Réponse de l'équipe de Melio

il y a 4 ans

Hi Herbert, thank you for the fantastic review. We are delighted to hear Melio has been able to take some of the pain out of making business payments - it's what we're here for. We would also like to thank you for your feedback which we will pass along to the team. All the best, Team Melio

Ochana
Accounting Manager (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Love Melio for Large Orders!

5,0 il y a 2 ans

Avantages :

In our line of contracting, we purchase houses from the mainland. Melio allows us to pay large amounts of money through ACH. It saves us wire xfer costs.

Inconvénients :

Waiting for Business to Customer or SoleProp Sub-Contractors payments. Only B2B xfers allowed at this time. We need to pay individual subcontractors and refund clients at certain times and the ACH is the best way to accomplish this. Please enable this function so that we aren't limited to whom we send money to with your product. We also cannot have customers pay us through Melio... sometimes payments of over $100K for building are needed, and we have to send them to the bank to do a wire xfer. Please enable C2B payments.

Réponse de l'équipe de Melio

il y a 2 ans

Hi Ochana, thanks for sharing this review. We are happy to hear you are finding Melio useful and we appreciate this feedback. If we offer the option of consumer to business payments in the future, please know we'll be sure to make this known. Best, Team Melio

Kemoi
Project Manager (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Melio is user friendly and get the job done consistently

5,0 l’année dernière

Commentaires : It saves me time with invoicing. I have been using this tool for years and I enjoy using it.

Avantages :

It's free and it's an essential tool to run my business. I can send invoices and collect payments with ease.

Inconvénients :

The processing time on paid invoices. I can't mark invoices as paid within Melio

Réponse de l'équipe de Melio

l’année dernière

Hi Kemoi, thank you for taking the time to share your experience with Melio. We're glad to hear that our user-friendly platform has been an essential tool for running your business and that you find it easy to send invoices and collect payments. We appreciate your feedback. Best, Team Melio

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Customer Service is not good - Service is inconsistent

4,0 l’année dernière

Commentaires : Overall experience is that they are inconsistent and have poor customer service. Not a company or software that can be relied upon.

Avantages :

I like that they offer the same day vendor payment for a reasonable fee. I also like the check payment option in the event a signer is not available.

Inconvénients :

Just a buyer beware, avoid same day payments, the vendor does not receive funds when promised and they still take their money out of your bank account for the same day service.When we pay the same day processing fee it is a 50/50 shot if it makes it to your vendor the same day. Their customer service reps make excuse after excuse and attempt to blame the customer. They ask for screen shots proving what you are saying and even when provided they blame the customer. Unfortunately this exact same interaction has occurred at least 3 different times, paying different vendors, and reaching out to customer service and being treated and spoken to the same way. They also will not refund the fees when there is a service failure. They just say, [sensitive content hidden] but nothing is ever done and you will have to contact your bank if you or your vendor would like a refund. Even with the receipts they request they do not care even telling me that I should have read their policy article before using their service. We won't be using any paid methods of payment with Melio any longer because sadly they are at best dishonest in what they charge for and they don't see any problem with the way in which they do business.

Réponse de l'équipe de Melio

l’année dernière

Hi there, thanks for leaving this review and we're sorry to hear your experience has been less than stellar. Our support team is available on live chat Monday- Friday, 9am- 8pm EST via the help center. Or please reach out to us at reviews@melio.com and we'll be sure to look into any issues you may have. Best, Team Melio