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En savoir plus sur Arbox

Le système de gestion Arbox basé sur le cloud automatise et optimise les opérations pour les petits studios, les clubs de fitness boutique et les grandes salles de sport.

En savoir plus sur Arbox

Avantages :

They hold your hand as you onboard - but not necessary as its the most set up and easy to roll with. I have compared to several alternatives and this does the most and with the lowest price tag.

Inconvénients :

The training is a little confusing, hard to get ahold of someone. It usually takes 24 hours to get a email back.

Arbox - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,0/10

Arbox a reçu une note globale de 4,8 étoiles sur 5 d'après 41 avis d'utilisateurs publiés sur Capterra.

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Dine
Recherche (Burkina Faso)
Utilisateur LinkedIn vérifié
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ardox pour les entrepreneurs

5,0 il y a 8 mois

Avantages :

Arbox a plusieurs qualités pari lesquelles nous avons : un espace de travail futuriste , une gestion précise des abonnements .

Inconvénients :

pour ce qui est des inconvénients il y'a un nombre limité de mode de payement

Avi (Abraham)
Avi (Abraham)
CEO and Owner (Israël)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Arbox review

5,0 il y a 5 ans

Commentaires : Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.

Avantages :

Convenience and reliability. Available anywhere and anytime. Loaded with relevant features.

Inconvénients :

The team destroys every con that has popped up with excellent service and constant updating. They’re always developing, so I have no real con to report. They communicate timely with customers on updates in clear and practical ways.

Réponse de l'équipe de Arbox

il y a 5 ans

Thanks Avi! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your gym anyway we can.

Yu
Owner, Coach (Taïwan)
Sports, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Best Online Fitness Management Platform

5,0 il y a 3 ans

Commentaires : Thanks to [SENSITIVE CONTENT HIDDEN]. They understand my frustration in the begining. After asking a lot of companies "do you have online payment processing system that is available in Taiwan to use?" None of these companies can offer this to me, including Arbox. But unlike other companies, [SENSITIVE CONTENT HIDDEN] was the first one who followed up my question even after I knew that we have no chance using online payment processing system through the soft outside of the country. And after couple meetings with [SENSITIVE CONTENT HIDDEN],I can feel that he was really trying to help me to solve my problem. So I decided to give it a try. Luckily, after a free trial, I deicdeed purchase an annual plan with Arbox, and the experience of customer service from [SENSITIVE CONTENT HIDDEN] after purchasing was awesome. He guided me through a few training sessions of how to use the software and was very helpful whenever I have a question and send him an email. He also made the transition from PushPress to Arbox very smooth. And they constantly letting me know that hey are working on new features and will keep me updated. Overall, It's really their willingness to help me solve the problems.

Avantages :

It's easy to use. And customer service has been very helpful.

Inconvénients :

Too bad that we as user in Taiwan couldn't be able to use online payment feature. Hope we could hear some good new from Stripe to include Taiwan as part of system real soon.

Réponse de l'équipe de Arbox

il y a 3 ans

Thanks, Yu! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!

Prentice
Owner (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Review

3,0 il y a 3 ans

Commentaires : It's okay.

Avantages :

It's easy to use for members . It is easy to navigate.

Inconvénients :

It lacks tools and easiness for admin. Severely lacking features for ease of use , such as switching payments methods, owner tools, changing tools for users. Sales system is a little confusing

Yael
Manager (Israël)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Super awasome Software, And everything that comes with it

5,0 il y a 4 ans

Commentaires : Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude

Avantages :

The software is very easy to use. It enables ongoing management, monitoring and conduct in a way that makes it very easy. The software is pleasing to the eye and not complicated to understand, everything is accessible, organized and there are reports that can be produced at any time

Inconvénients :

The Publish workout system needs a new desigh with some more options/ free adding options

Réponse de l'équipe de Arbox

il y a 4 ans

Thank you Yael! We appreciate your review. We promise to always have our customers' needs in mind in everything we do and help you grow CrossFit Raanana any way we can.

Kara
CrossFit Affiliate Owner, CFL2, and Speech-Language Pathologist (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

CrossFit Excursion's transistion from Zen Planner to Arbox

5,0 il y a 4 ans

Commentaires : I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, [SENSITIVE CONTENT HIDDEN]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!

Avantages :

I found that the software is quick to pick up. It is easy and straight forward for billing purposes.

Inconvénients :

The toggle feature can be a bit confusing. I was unsure if i was turning an option on or off.

Réponse de l'équipe de Arbox

il y a 3 ans

Thanks Kara! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!

Ashley
Manager (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy Set Up and Launch

5,0 il y a 3 ans

Commentaires : Arbox has been amazing with their customer service and every time I have a question, they are quick to email me back. If I have a suggestion, it gets sent over to there tech team and most of the time they are able to produce the features I think would be a great help with the software. We had a slight confusion with the entering of the checking accounts but they worked non stop helping to get it right and checking in to see how everything was going.

Avantages :

Simplicity where I need it and the reports have the information I need. Web cam integration with my PC which Mindbody does not have for taking pictures of our members. A branded app so my members get a fully personalized experience.

Inconvénients :

It is mandatory to enter an email address when adding in a new member even when they do have have or provide one so you have to make one up. (We have senior citizens who are members and some do not have emails) And you can't use the same once twice so you have to continue to make them up. No integrated card swiper so you have to manually enter Credit Card payments every time.

Réponse de l'équipe de Arbox

il y a 3 ans

Thanks Ashley for the amazing review! We promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger! Regarding the card swipe - we are working hard to find the best solution for this. Stay tuned...

Sonya
Pilates Studio Owner (Israël)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best Technological CRM platform for Gyms & studios that brings office management&Control everywhere.

5,0 il y a 4 ans

Commentaires : Arbox brought our Customers management from the office desk to be available everywhere anytime in our mobile and laptops.
More control automation and insight view of the Studio finance aspects / customers needs.
It made our Studio management Life easier, and concentrate more on professional Pilates issues for our customers.

Avantages :

- Modern User Interface, and user friendly - Loaded with many capabilities Mainly for Members & Schedules with additional great features for Sales / Finance / Insights / Reports / Message Center.... - Automation Automation Automation - Availability over cloud - everywhere anytime. - Great support, and customer service - answers each service issue in short time - Evolving company with responsive development and adaptation to the customer needs. - Always comes with surprising new features and capabilities

Inconvénients :

- Developed and built mainly for Gyms and less for Pilates Studios. But... Takes our Pilates aspects suggestions, open issues, and advises, and works now to adopt it to the platform and bring it to live. - Missing Logging and backup capability for the users. - Need to improve technical support analysis.

Réponse de l'équipe de Arbox

il y a 4 ans

Thanks Sonya! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your studio anyway we can.

Ortal
Country clad zichron manager (Israël)
Sports, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Think out of the box

5,0 il y a 4 ans

Avantages :

like most- the Support, customer service. Usually respond quickly, respectively solve all the problems, Attentive to development proposals that will help optimize the product to the country's personal use.

Inconvénients :

Less likes the fact that they are new in the field of country club service - providing service to families and groups of people, features that serve individual clients well - less works in our office system.

Réponse de l'équipe de Arbox

il y a 4 ans

Thank you Ortal! We appreciate your review and your feedback. We promise to always have our customers' needs in mind in everything we do.

Josh
Owner operator (Israël)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

A useful product.

5,0 il y a 5 ans

Avantages :

The team never takes cosumers for granted. They are always evolving and quickly respond to our needs as best they can.

Inconvénients :

The reports can have bugs sometimes.....

Réponse de l'équipe de Arbox

il y a 5 ans

Thanks Josh! We appreciate your review and promise to always update and upgrade our product to better serve your gym.

Lilach
admissions & community manager (Israël)
Utilisateur LinkedIn vérifié
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Arbox Review

5,0 il y a 4 ans

Commentaires : Very pleased with the system & the Arbox dream team!

Avantages :

Very accessible and easy to use software, always updating & upgrading features according to the changes in the world. The support team is friendly and willing to help.

Inconvénients :

There are some bugs in the app, the design get messy sometimes and it affects the user experience. Needs a little precision with tiny features that can make work faster going.

Réponse de l'équipe de Arbox

il y a 4 ans

Thank you so much Lilach! We appreciate your review and your feedback. We promise to always have our customers' needs in mind in everything we do, and help Beit Hanna be the best fitness business it can be!

Iris
Owner of pilates studio (Israël)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Arbox is not just an application. Its my partner

5,0 il y a 5 ans

Commentaires : Arbox is my partner all the way, it helps me to run the studio smoothly , it is making my life easier. I dont have to be on the phone all day.

Avantages :

It allows me to have a lot of free time , it is taking care of all the administration work. Especially handling the waiting list.

Inconvénients :

It is not cheap. But i have to say that it is worth it

Réponse de l'équipe de Arbox

il y a 5 ans

Thanks Iris! We appreciate your review and promise to do our best to help you grow your studio and always be the partner you see in us

Tal
Personal training (Israël)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I love these guys

5,0 il y a 4 ans

Commentaires : It has made my life so much easier I don’t need to worry about of all the small details of my business it’s all placed inside the app and there’s a click away from me.

Avantages :

Everything they do is so professional and down to the smallest details I can’t think of any cons when it comes to this company because every time I tell them about something they take care of it right away.

Inconvénients :

I can’t think of any cons because they take care of stuff right away really serious guys

Réponse de l'équipe de Arbox

il y a 4 ans

Thanks Tal! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can.

Jonathan Jacob
Owner (Israël)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Absolutely Great

5,0 il y a 4 ans

Commentaires : Great

Avantages :

ARBOX revolutionized my club and took it 5 steps forward. It is the most user friendly and comprehensive software I ever used in my club.

Inconvénients :

Was not there earlier on (2012) when I just started my club :)

Réponse de l'équipe de Arbox

il y a 4 ans

Thanks Jonathan! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can.

Omri
Owner (Israël)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best software in the market

5,0 il y a 4 ans

Avantages :

Most user friendly software i have seen, great integration between all of the features including tons of statistics about your business. They are always working on improving and adding more features and the support is very responsive when needed.

Inconvénients :

Class Signup system is not customized for our business’s needs.

Réponse de l'équipe de Arbox

il y a 4 ans

Thanks Omri! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can.

‪Liav
CEO & Owener (Israël)
Sports, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent products with good service

5,0 il y a 5 ans

Commentaires : Using for over 3 years , many daily users of the same management tools
good and useful for many causes and tasks within the company.

Avantages :

adjustments to requests , easy to use , financial tools and mamangement

Inconvénients :

minor features and personal taste of usage . some data and BI could be better implemented.. overall perfect match to expectations.

Réponse de l'équipe de Arbox

il y a 4 ans

Thanks Liav! We appreciate your review and promise to always update and upgrade our product to better serve your gym.

Yoni
Chairman (Israël)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One Stop Shop

5,0 l’année dernière

Avantages :

The Arbox platform is a one stop shop to manage our business, from clients onboarding to clients management

Inconvénients :

More management tools and dashboards will be great to have

Liran
MD (Italie)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Incredible Product, Tremendous Team and Support

5,0 il y a 4 ans

Commentaires : Very good experience not only in building a custom app, but the support service, the user interface, the openness to new ideas and improvements, and the general experience which was excellent.

Avantages :

Very easy to use, with multiple languages, customer and user-friendly, with the ability to have instant data and communication platforms.

Inconvénients :

There are a few more functionalities and third party system link ups that need to be completed but they are working on it already!

Réponse de l'équipe de Arbox

il y a 3 ans

Thanks Liran! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!

Tugce
Assistant Revenue and Reservation Manager (Turquie)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great online booking and task scheduling

5,0 il y a 2 ans

Avantages :

Arbox combines a comrepensive features set for online booking and task scheduling.

Inconvénients :

Only negative aspect avout Arbox that I see worth to mentions is the slow customer service.

TOMER
head coach (Israël)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great UX

5,0 il y a 4 ans

Avantages :

Arbox makes life easy and simple. I'm really satisfied. Since joining, I see the changes and the improvement of the software.

Inconvénients :

There is an income status but I would like to have an expenses feature.

Réponse de l'équipe de Arbox

il y a 4 ans

Thanks Tomer! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can. We will definitely the "expenses feature" into consideration.

Daniel
FitHub owner (Israël)
Services environnementaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Data became available and simple to use

5,0 il y a 5 ans

Commentaires : True business partners

Avantages :

The best thing about Arbox is their adaptation to the customer needs, been there since the starting point and everything they do came from the customer side.

Inconvénients :

The app is a bit old fashioned- but by the end of 2019 it supposed to be a new one.

Réponse de l'équipe de Arbox

il y a 5 ans

Thanks Daniel! We appreciate your review and promise to always have our customers' needs in mind in everything we do.

Iftach
Crossfit box owner (Israël)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best crm app for fitness clubs

5,0 il y a 5 ans

Commentaires : Best crm app we ever had

Avantages :

Excellent service Taking care for our needs along the years Quick learners

Inconvénients :

The atheltes performance manager on the app

Réponse de l'équipe de Arbox

il y a 5 ans

Thanks Iftach! We appreciate your review and promise to always have our customers' needs in mind in everything we do. Stay tuned for our new members app - it's going to be a game changer...

Ortal
Owner (Israël)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Arbox is the best crm software

5,0 il y a 5 ans

Commentaires : Amazing

Avantages :

The software is convenient to use for management and customers. Assisting in customer monitoring and control. Excellent customer service

Inconvénients :

The software has many functions that I do not know.

Réponse de l'équipe de Arbox

il y a 5 ans

Thanks Ortal! We appreciate your review and promise to always have our customers' needs in mind in everything we do.

Nadav
Co-Owner (Israël)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Arbox review

4,0 il y a 4 ans

Avantages :

It integrates all I need for customer service, tracking and managing. All things could be exported to spreadsheets

Inconvénients :

It could be a little more customizable for my specific wants and needs.

Réponse de l'équipe de Arbox

il y a 4 ans

Thanks Nadav! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can.

Dafnit
Consultant (Israël)
Sports, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Knowledge is power

5,0 il y a 5 ans

Avantages :

The system is very intuitive, easy to implement in small and large clubs

Inconvénients :

Missing personal training management solution

Réponse de l'équipe de Arbox

il y a 5 ans

Thanks Dafnit! We appreciate your review and promise to always have our customers' needs in mind in everything we do. We are working these days on a knowledge base and training solutions. We believe this will be a huge help to our customers.