Avis clients sur MYOB Essentials

Note moyenne

  • Note globale
  • Facilité d'utilisation
  • Service client

En savoir plus sur MYOB Essentials

Logiciel de comptabilité basé sur le cloud pour les petites entreprises conçu pour automatiser la paie, la gestion des clients, la fiscalité et tous vos besoins en comptabilité.

En savoir plus sur MYOB Essentials

88 avis affichés

Katrina R.
Senior Accountant
Comptabilité, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 07/11/2018

"Solid product for small business"

Commentaires: Has been around for a long time. Tried and tested and is a great product. Starting to price a little higher but still competitive - especially if you have employees.

Avantages: Easy to use and well laid out for the end user. Is great for small operations without complex needs.

Inconvénients: Whilst bank rules are very handy - the auto reconciling of transactions can cause problems if rule set up incorrectly. Would be great if there was an option to make bulk transaction changes.

  • Source de l'avis 
  • Publié le 07/11/2018
Joanne R.
CEO
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/02/2021

"MYOB - easy to use, does what you need"

Commentaires: Offers features that I need to do to manage the Company Financials. Support has been great and responsive.

Avantages: MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

Inconvénients: MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

  • Source de l'avis 
  • Publié le 23/02/2021
Paul T.
Business Owner
Télécommunications, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 30/06/2021

"MYOB for Tradies"

Commentaires: I had little to do with the software save reading my payslips and annual payment summary. These werre accurate and easy to read.

Avantages: I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary

Inconvénients: There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.

  • Source de l'avis 
  • Publié le 30/06/2021
Lee P.
Chief Financial Officer
Construction, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 22/05/2017

"The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information."

Commentaires: For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.

Avantages: Good basic internal controls so novice bookkeepers can run day to day.
Easy to install and set up.
Reasonably cheap for what you get.
Handles GST well.

Inconvénients: Not the best for Job costings.
Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger.
Tends to freeze in reporting production which can lock out users.
Support service is very poor, you get the feeling the staff could care less in resolving issues.
Interactive screen supports not used you have to send a file and wait for a response.
Wait time on the phone for support is very bad.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 22/05/2017
Michael B.
COO
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/05/2021

"MYOB keeps us on track and informed"

Avantages: Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance

Inconvénients: None, it is clear and easy to use daily.

  • Source de l'avis 
  • Publié le 26/05/2021
Matthew K.
Director
Construction, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 18/05/2020

"Don't start your business accounting with a regrettable decision, look elsewhere!"

Commentaires: Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.

Avantages: Reasonably easy to use but have found Xero to be much better in almost every way.

Inconvénients: Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

  • Source de l'avis 
  • Publié le 18/05/2020
Paul C.
Managing Director
Biens de consommation, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 29/09/2019

"Probably OK If you Are a Trained Accountant or Bookkeeper"

Commentaires: We wasted a lot of time and resources using this software for our small business accounting needs. Whilst it did the job in the end we believe there are simpler options such as XERO for us non- accountants.

Avantages: As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight.

Inconvénients: We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use.

  • Source de l'avis 
  • Publié le 29/09/2019
Joe B.
DevOps Engineer
Logiciels, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/12/2020

"Manual System Converted into Digital"

Commentaires: MYOB has changed the way we work, simplifies book keeping to take away so much pain

Avantages: - Easy to signup and simple setup to get things started
- Pricing - Special offer for new start ups
- Invoice reminders
- Invoice templates look very professional
- Invoice shows when customer / vendor have viewed (SUPER HELPFUL)
- Intray for emailing receipts and tracking

Inconvénients: - Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.

  • Source de l'avis 
  • Publié le 29/12/2020
Ivan M.
Senior Bookkeeper
Vente au détail, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/09/2018

"A Solid Piece Of Software"

Avantages: I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Inconvénients: Sometimes the ability to change or delete transactions is a little bit dangerous.

  • Source de l'avis 
  • Publié le 04/09/2018
Utilisateur vérifié
Founder/ Managing Director
Génie civil, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 02/11/2020

"Great software, but too pricey for my needs"

Commentaires: Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options

Avantages: MYOB will polished with lots of mine integrations and options.

Inconvénients: There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

  • Source de l'avis 
  • Publié le 02/11/2020
Karen H.
accounting consultant
Comptabilité, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    1/10
  • Source de l'avis 
  • Publié le 17/08/2018

"Sold a dummy!"

Commentaires: I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up. Designed and run by non accountants

Avantages: Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

Inconvénients: I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double. I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

  • Source de l'avis 
  • Publié le 17/08/2018
Adam K.
Director
Mode et vêtements, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 18/09/2020

"not to bad...quit easy to use."

Commentaires: Customer service can be slow to respond. That said when you do get onto them they do know how to assist.

Avantages: Simple and easy to use. A good range of add on products.

Inconvénients: No real ability to grow with your business.
Its really only suitable SME

  • Source de l'avis 
  • Publié le 18/09/2020
Rani R.
owner/manager
Automobile, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 13/03/2018

"Great software. Does everything we need it to do and more."

Commentaires: Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.

Avantages: -Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

Inconvénients: -We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

  • Source de l'avis 
  • Publié le 13/03/2018
Daz
  • Note globale
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 07/08/2013

"Okay but . . . . ."

Commentaires: We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013.
The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went.
The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem.
It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO.
There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two.
The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit.
Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year.
Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives.

Avantages: Compatible with earlier versions.
Interface is very similar to previous versions.

Inconvénients: Expensive for what it is!
Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC)
Relies heavily on the internet (could be cause of part of the speed problem)
Limited customisation

  • Source de l'avis 
  • Source : GetApp
  • Publié le 07/08/2013
Chris P.
Finance Manager
Vente au détail, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 12/09/2017

"good value in terms of the price"

Commentaires: The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information.

Avantages: easy to use ,A very easy to use and follow accounting software, the flow of information is easy to follow

Inconvénients: I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 12/09/2017
Arslan R.
Head Manager
Banque
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/05/2018

"The Software helps me to evolve in my career my much ."

Commentaires: The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.

Avantages: The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

Inconvénients: The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

  • Source de l'avis 
  • Publié le 04/05/2018
Chris F.
Tech/manager
Construction, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/02/2017

"This is great accounting Software thank you"

Commentaires: I have been using this software for over 10 years it is a bit expensive but works well
Especially after it went to cloud based

Avantages: And I like if anything goes missing my computer gets Stolen or burns or virus then I don't lose everything because it's on the clouds

Inconvénients: The cons are that it is too expensive for what it is

  • Source de l'avis 
  • Publié le 09/02/2017
Kate W.
Office Manager
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 14/09/2018

"Easy to use"

Commentaires: Being in the cloud makes access to this program easy. It is user friendly and easy to navigate. The cost did increase quite a bit over the 6 years I was using it but it is pretty relative to other accounting software available.

Avantages: This program is in the cloud so it can be accessed from anywhere that has internet.

Inconvénients: You couldn't do a recurring transaction.

  • Source de l'avis 
  • Publié le 14/09/2018
Adam C.
Chief Accountant
Construction, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 16/08/2017

"A very easy to use and follow accounting software, the flow of information is easy to follow"

Commentaires: This software is easy to use and organize. This software allows me to track and update information easily and in a timely manner

Avantages: I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Inconvénients: Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful

  • Source de l'avis 
  • Publié le 16/08/2017
Pam D.
Executive Manager Finance & Administration
Enseignement primaire et secondaire, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 10/07/2018

"Small business user"

Commentaires: Good program for small business and very easy to fix mistakes but no audit trail

Avantages: Easy to use and can have detailed accounts set up,at 4 levels
Reports are set up so easy to use out of the box
Great program in box

Inconvénients: From an audit perspective not great as you can renter things without an audit trail
No reporting flexibility

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 10/07/2018
Nicole G.
Personal Assistant/Administration/Accounts Administration
Recrutement, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 14/11/2018

"One of the top software for bookkeeping"

Avantages: I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.

Inconvénients: glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 14/11/2018
Marilyn K.
Office Manager
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 24/07/2018

"Processing"

Commentaires: The background of MYOB needs to be updated to keep up with the updates

Avantages: This software is easy to use . It has all the modules you need to run a small to medium business in todays environment.

Inconvénients: Processing is slow and will freeze the screen Myob does not like large files which is a huge problem.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 24/07/2018
Mark S.
Director
Comptabilité, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Publié le 26/08/2020

"MYOB Review"

Avantages: I like that it has been around for many many years, and the functionality has NEVER changed or been improved

Inconvénients: The lack of development and modernisation of the product

  • Source de l'avis 
  • Publié le 26/08/2020
Michele H.
Accountant
Comptabilité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/12/2018

"ease of use"

Commentaires: Makes my work life convenient

Avantages: Helps a lot with accounting work for clients. Myob essential version allows me to log in and work on in where ever I’m located (as long as I have internet access)

Inconvénients: Only worked when there is internet access available, not available offine.

  • Source de l'avis 
  • Publié le 05/12/2018
Ellie P.
ADMIN & ACCOUNTING MANAGER
Génie mécanique ou industriel, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 28/11/2018

"Friendly user"

Commentaires: To be more flexible on forms and reports

Avantages: Editing and backup easy to manage and restore function for any error or lost of data to be fixed easily

Inconvénients: Cannot customise report and limited on letters and character to be insert. Control on printing page is not user friendly

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 28/11/2018