Avis clients sur MarketDirect StoreFront

Bonne intégration de la solution avec EFI GamSys

Avantages :

Nous nous sommes essentiellement dirigés vers ce logiciel car il permet une intégration avec notre ERP métier EFI GamSys.

Inconvénients :

Selon la manière de réaliser la boutique, il y a beaucoup de tâches répétitives manuelles. Il serait vraiment bien de pouvoir rajouter des fonctionnalités de traitement en lot d'un ensemble de paramétrages (ex. : modifier un ensemble de modèles de produit en une fois par exemple).

Outils d'impressions web

Avantages :

Très facile et une interface d'attraction pour la connexion Une impression rapide

Inconvénients :

Une intégration très facileAvec un professionnel est très pratique

Très bon logiciel

Avantages :

Ce logiciel est très utiles dans le domaine du commerce électronique

Inconvénients :

Je n'ai pas trouvé d'inconvénient à ce logiciel. Je le recommande au vendeur en ligne

Best Web to Print Option Available

Commentaires : Our experience with EFIMarket Direct has been exceptional. Tech support team has always been very engaged on finding solutions to problems to every day problems. They have developed two custom reports which have been very helpful. And they are always on call when we upgrade (we're self hosted). It's one of the big reasons I recommend this software.

Avantages :

The thing I like most about the software is that it is built for selling custom printed products. Any other run of the mill e-commerce option will not have any level of option needed for printers. (From simple things such as impressions, and page counts, to complicated things such as variable data and mailing lists) Also, other e-commerce print solutions do not allow you to customize products like MarketDirect StoreFront. We have previewed other options in the past and StoreFront is always the clear winner. From being able to have multiple cost sheets, easily building products and specs, options for layouts, and gathering data from queries and reports. Nothing else comes close.

Inconvénients :

I wish we had easier options to change colors and headers/footers of the site layouts. Our University has a specific color pallet required for departmental sites; I have to do a lot of custom work just to change banner colors. Also, some layouts look a little outdated. For a site to be trusted by the user; it should have a more modern esthetic. Last but not least, I wish the product views would show bleed - and if the document doesn't fit the page selected it would be great if it showed an error and ask the user to pick a larger page size.

A very good software package that could be best in class with the right core adjustments

Commentaires : Overall I consider MDSF a really good product, with a lot of potential for truly being best in class. We have hitched our wagon to MDSF, although at the time it was mostly due to being integrated with other EFI products. From a strictly web-2-print system, there are others I've used that I prefer based on certain customer requests and features. From an personnel interaction standpoint, I have nothing but positive things to say about MDSF. The team is great and over the past 1-2 years, the direction of the product seems to be going in a really positive direction.

Avantages :

The software package has been very stable for us, which is very important. Many features are in place that we enjoy using that do not require being purchased ala carte, so you don't feel like you're being nickeled and dimed. Over the past 1-2 years, several of the enhancements and upgrades have really gone in the right direction for small - medium sized businesses and solved holes in the EFI solutions model (i.e. MDSF Fulfillment, being able to add a customer to a product for filtering, the new UI experience). Support has always been great for the product when we have needed it, and professional services has always been great when needed.

Inconvénients :

There are some foundational pieces which MDSF was built upon that are definitely showing their age. Having your profile address fields and the checkout shipping address fields tied to the same requirements checkbox doesn't make a ton of sense as the purposes of these fields are completely different in many cases. Another thing is only having 5 customizable fields for user profiles. Another is the tiers features are assigned to. For instance, the 5 customizable fields referenced above are setup on a global level (i.e. if one customer is required to have that field filled in, every customer is required to have that field filled in). Having billing and shipping options on a company level instead of a group level. (we've had several customers who want customer admins to be able to see all shipping addresses and edit the address, while an end-user can only change the company and contact name fields and not change the address or be able to see all the addresses. In addition, customer admins may be able to pay with PO’s whereas end users must pay using a credit card.) The overall ability to import and export things. Whether it's products, orders, address lists, users, etc. fully supported both ways. Some QOL features, such as being able to copy an existing storefront should be a fairly simple thing then adjust it for another customer (or to use as a backup) would be a welcome improvement.

MDSF Review

Commentaires : I inherited MDSF when I started at AHS, but have work extensively to correct issues from when it was set up and have a goal of a completely automated workflow from user order entry to order delivery. So far, MDSF has been able to help in achieving this on the order entry side. We have reworked all our products, over 2500 active, to be able to auto submit all static products and have them pushed directly to our Fiery based DFE equipment. In addition, we have used hot folders and Fiery DFE so we can submit all Ad Hoc products. We still have some stumbling blocks, but are pushing to have them fixed and currently have about 85% of our orders automated.

Avantages :

Flexibility to create products. Ease of use for users. Comprehensive operator view. Have had a great Professional Services Consultant that has help train me and given direction to achieve our goals for web-to-print and integration.

Inconvénients :

Lack of support for NCR, pads and certain booklets. Time consuming to set up. Need professional services to help with set up and that gets expensive. Many issues that have been encountered and reported to support are still issue. So far, Version 11 is a step backward. Too many issues, features either don't work or aren't available from previous versions.

Constructive Review of MarketDirect StoreFront

Avantages :

What I like most is the visual processing data module where I'm able to customize products, such as postcards, business cards, etc. The platform also goes as far as allowing file attachment capabilities to support visual building tools.

Inconvénients :

Least likeable feature is software updates may not complete successfully leading to functionality issues. Also, implementation of the software itself can be troublesome for new users as they do not have the knowledge to make it happen.

Works well

Commentaires : For the most part it's been great. Updates occur regularly and we see improvements.

Avantages :

Setup and deployment was easy. Customizability was pretty good, and people on campus use it daily.

Inconvénients :

It is advertised to integrate well with PrintSmith Vision, but we have issues with communication between both systems that requires employees to go in and fix tickets frequently. Price changes have to be added to both systems because one doesn't push to the other.

Alternatives envisagées précédemment : PressWise

Pourquoi passer à MarketDirect StoreFront : Integration with PrintSmith was the biggest selling point.

Storefront

Commentaires : The software is not what we were shown in the demo and we struggled along to find out we were sold the hosting option but it would not allow the custom reporting our customers needed so we were switched to a self-hosted option almost a year into our struggle.

Avantages :

It offered a lot of features and some customization.

Inconvénients :

It is so customizable it's hard to pin down or complete what is needed. It is like wanting illustration software from Adobe and they give you the programming language to write it yourself.

my store front experience

Commentaires : Our customers like using the ordering systems and can easily see the product they need to order.

Avantages :

I love the integration of our products into our store front. Easy for our customers to order and for us to implement. There is a learning curve at the beginning, but once you have created your templates, adding products is easy.

Inconvénients :

The learning curve in setting up templates is challenge. Not an easy task for the average person.

Success in the making!!

Commentaires : The time it took to set up the framework for Printsmith Vision and Market Direct Store Front was significant.
However, the time spent has been well worth it. The benefits are paying Great Dividends today!!
After years of false starts with other Web Building tools my experience with EFI and Market Direct Storefront has been EVERYTHING that I was looking for!!
In less than 4 months we were trained and able to build multiple Store Fronts.

Avantages :

Integration of Market Direct Storefront (MDSF) with Printsmith Vision (PSV) created a Very Nice Automated path to production. This saves us Hours every day by eliminating the need to interpret email and telephone orders to create Job Tickets. Manual entry was error prone and slowed the process of getting jobs into production. The integration with our Fiery is also Automated and eliminates the need for the operator to set up the Rip. It already knows the Rip Settings and Quantity so the operator mounts the requested paper and releases it to Print. We also use MDSF for our Sign Shop, Garment Shop, and Advertising Specialty divisions. EFI is doing a lot of work to make Market Direct Storefront a leader in the market. Thank You EFI.

Inconvénients :

We create Store Fronts for many Clients who's users don't need to know about our production facilities. I'd like to see a simple Administrative way to customize each Store Front with unique Contact info where our print shop is anonymous. I'd also like to send the Order Notification from each Store Front to different email locations in a readable format so that Our Customer can see that Their Users have placed orders. EFI Communities is a HUGE step in the right direction for Tech Support but there are times when 24/7 access to support would have been a savior for me. I nearly lost a client because I didn't have access to immediate technical information to get their Store Front to perform correctly. It's becoming quite competitive out there and we need all the help we can get to be the best. I know that this is a Tall Order, and a significant cost, for EFI but other Store Front builders do this and as a Market Leader EFI should consider it. With so many Good reasons to choose EFI this may be the weakest link I found.

Great at what it does, not flexible for what it doesn’t.

Commentaires : We were able to replace ~40 websites with one DF license. It’s improved turn around time for website changes and streamlined pricing and product creation.

Avantages :

Integrates well with Pace, but can stand on its own if needed. For the products it handles, DSF is first in class. It works amazingly well at building products and pricing correctly.

Inconvénients :

The print industry is constantly evolving and I’m not sure how well DSF is keeping up. It doesn’t handle products like semi-customizable tshirts with any amount of grace. Even building a book where cover and text are printed separate is a little cumbersome and a weird end-user experience, at least if it’s connected to Pace.

MDSF is Easy to Use! Improvements can be made but an overall nice product!

Commentaires : My experience has been positive. While there are many improvements I think could be made, it's functional for my company and easy to know your way around it!

Avantages :

I like MDSF because it's easy to use. I believe anyone can easily work within it to create basic offerings for their company!

Inconvénients :

There are a lot of missing features that in today's day, I believe should be a part of the software. It is very hard to collect information from a client ordering products. The only way to do so is through accounting codes. This should be a priority to implement.

Underlying customer service with personalized customer sites.

Commentaires : The personalized customer sites have allowed us to gain more of the print business from every client using this product. We simply create what they are asking for so it can be reordered easily online through their own website. More revenue, and increased productivity.

Avantages :

The ability to personalize an ordering process specific to one customer allows us to build a relationship and trust without additional customer service personnel or sales staff. Once the site is in place the customer can order their own products, approve them, and include special instructions on a job ticket that is emailed directly to production without the help from our staff ( reducing costs and increasing efficiency).

Inconvénients :

Design tools for creating art within the storefront are limited and require extra training of our customers and in house users.

Web-to-print simplified!

Avantages :

As a print professional, EFI has always been my go-to software because it is such a swift and easy process from imposition to print. The templates are extremely helpful for those who need them and the store front makes a business look professional and put together. Overall very attractive and user friendly.

Inconvénients :

A little difficult to navigate when there is a technical issue and customer service is not always efficient in fixing the issues in a timely manner. Although, they are all extremely helpful and kind otherwise!

MarketDirect StoreFront Rocks

Commentaires : As a former user of Printsmith site.. EFI/DSF has made a great product. Its simple to use and administer, Customers have grown to like it better that Printsmith site. I have about 40 customers on new Market direct StoreFront and about 200 Products.. and every one was custom designed .

Avantages :

StoreFront get better with every update.. My clients love its ease of use. Very user friendly..

Inconvénients :

Stacked Variables do not with in Direct Smile VDP. I can make it work with scripts, but those who do not know how to write scripts it can be tedious task to do stacked variables..

EFI Storefront

Avantages :

Our customers find this software so easy to use it requires almost no training on our end. It's a powerful order fulfillment system when it comes to utilizing Kit builds to consume inventory. The Customer Service has also been wonderful! My EFI support team has been a real pleasure to work with!

Inconvénients :

Occasionally there are things I'd like to duplicate in an easier way, but for the most part, it surpasses our customers needs.

Efi review

Commentaires : I've been very happy with this system, it does take a lot of time to get it set up and I'm always updating and still tweaking things. I feel like there is many more options that I could use and need to learn.

Avantages :

I like the pricing component, it makes it very easy for the user to choose different options based on price.

Inconvénients :

some of the layout options do not transfer correctly through our Ricoh system. So it takes more time to process the order than just transferring the file.

MarketDirect StoreFront is a solid platform for selling print and fulfillment

Commentaires : As we see more and more apparel sites, storefront has been able to fill that need. Storefront has been the answer for most of our fulfillment customers and it sure streamlines business cards.

Avantages :

The software is easy to use. It makes managing multiple storefronts easy. The templates for storefronts are a great place to start. It fits most of our customers needs. It integrates well with our MIS system, PACE.

Inconvénients :

Help is not always easy to navigate and search.

eComm from the dark ages

Commentaires : While it has served us well over the years, it has not evolved at all and the support is getting worse every year.

Avantages :

Component calculator is the the most representative of how print works in our industry.

Inconvénients :

Awful administration page. Very difficult to master. You only need to look at other modern interfaces like 'OnPrintShop' or 'Design n Buy' to see that DSF is dated and lacks modern features.

Healthcare Storefront

Commentaires : I have worked with this software for over 14 years and have only positive things to say about it.

Avantages :

It was easy to learn the basic functionality of the software. We also liked how easy it was to deploy the software to a large healthcare system.

Inconvénients :

The Fusion Pro software was not easy to learn.

MDSF Review

Commentaires : It had its ups and downs, however the experiences with bugs and issues brought up with customer service, sales reps, and other reps made the experience bad because they were not willing to be responsible for their own products, and was consistently not helpful and was rude on top of it all.

Avantages :

The SmartCanvas software was pretty decent, offered switches that worked like if statements which was much better than Design Studio.

Inconvénients :

Every step is manual, as a result there is a lot of repetition, doing the same basic steps every single time. There are also quite a few bugs in the software, even the simple ones were open cases for months to years, and was not fixed even on the updates. Then the updates brought more bugs.. was unprofessional.

DPS Review

Commentaires : I am pleased overall no major issues.

Avantages :

The ease of customization coming in after the initial implementation I found it easy to learn how to customize the software for our use.

Inconvénients :

Problem connecting to Printsmith, and talking between programs.

Very customisable and easily tailored

Commentaires : We have implemented a solid web to print offering and have had support from the outset.

Avantages :

The system was easy to set up . No hidden options - everything is where you would expect. Changes to the site are easy to make

Inconvénients :

Nothing. The software works as expected and does everything we wanted it to do. If you want me to come up with something - the name seems to confuse some people, they call it DFS (sofas?).

EFI MDSF Review

Avantages :

I like the functionality and how easy it is to use.

Inconvénients :

I think some features are outdated and needs to be updated. It does seem like they are moving in that direction though.