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Sales Cookie est une solution de gestion des commissions de vente 100 % cloud et adaptée aux PME qui inclut la conception de régimes incitatifs et des tableaux de bord personnels.
Native integration with Salesforce and Xero. Responsive and knowledgeable customer support.
I struggled to use the software initially but with just a few minutes of messing with it I was able to acquire all information that I was looking for.
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Contemplating a Sales Commission application - Use Sales Cookie
Commentaires : exciting and rewarding, to cap our experience.
Avantages :
The ease of use is very encouraging, anyone can use it, once the person is shown how. The integration into our business, especially as we have quite a number of commission-based employees. It has also reduced arguments and the hassles of how much "my commission" is, especially when calculating commissions
Inconvénients :
I can't say i have found any issue with sales cookie, except i want to create one.
Réponse de l'équipe de Ninth Floor Technologies
il y a 2 ans
Hi Christian - thank you for being a customer for 2 years and we are glad to hear that your experience with us continues to be exciting and rewarding. Thank you!
Indispensable to the high volume closer
Commentaires : Positive. I can’t imagine not using it.
Avantages :
Simplifies the management and tracking of sales and refunds. I can’t imagine how much time it would take to manage a 40 lines per month on a Google a sheet. Not to mention, all the time, if comssions came in differently than what you calculated.
Inconvénients :
I don’t like that you have to horizontally scroll to see more details about an entry. It should freeze 1-2 columns on left when you scroll to the right.
Réponse de l'équipe de Ninth Floor Technologies
il y a 11 mois
Hello George - we are happy to simplify management and tracking of sales and refunds! We're also glad that you find our interactive online incentive dashboards indispensable. Thank you for your feedback - it will help us improve our solution.
Sales Cookie Reviiew
Commentaires : it would have been better if the administrator was more educated on how to operate Sales Cookie to the fulest.
Avantages :
I like the most that I could track commissions
Inconvénients :
I didn't like having to scroll over to see the entire input or line
Réponse de l'équipe de Ninth Floor Technologies
il y a 3 ans
Hi Sakeenah - thank you for your review. You can export all crediting & commission details into a spreadsheet. You can also select & move pertinent columns to the left & the browser will remember your preferences. Please check out this short overview video: https://www.youtube.com/watch?v=HwMK4L0aO9E Thank you!
Best Compensation Managment Software
Commentaires : We have automated all the manual complex process that used to take us several hours to complete each month and fixed our commission Faults and provided visibility to our Sales team and we can manage all of our sales commissions in one place which helps us in automating the manual handling of commissions.
Avantages :
Sales Cookie's integration with Quickbooks has made our commission calculations more easier and faster. And on the rare occasions when some issue arises their tech support team is incredibly responsive, providing unparalleled assistance and the flexibility of the platform is truly priceless in our work, Which helps us to tailor it to our specific needs and segmentation.
Inconvénients :
Sales cookie is one of the deep most software that has impressed me, and I can't find anything negative to say about it. Perhaps it could be even more useful if you guys provide training or guidance for some of the advanced analytical capabilities, such as bespoke sales reports, especially for users like us who are just getting started with these features.
Réponse de l'équipe de Ninth Floor Technologies
l’année dernière
Hello Ram - thank you so much for your positive comments! Our technical team prides themselves on providing a fast and comprehensive service. We also appreciate your recognition of the extreme flexibility the solution offers. Thank you once again for your review!
Great software and great team!
Avantages :
We love the ease and organization of Sales Cookie for our commissions and more importantly, we love the team! We have quite a difficult set up with many nuances when it comes to our payouts and [sensitive content hidden] are always so quick to respond or hop on a call with us for any issues that arise!
Inconvénients :
No cons that I can think of, we genuinely love it!
Réponse de l'équipe de Ninth Floor Technologies
il y a 11 mois
Hi Becca - thank you for your positive feedback. We have loved having you as a customer since 2021 and hope to continue exceeding your expectations. Thank you again for your review!
My Sales Cookie Review
Avantages :
I like the fact that Sales Cookie is easy to use. Everything is laid out in a simple way and it uses graphics to show progress.
Inconvénients :
The only thing I would say is if it would allow me to stay automatically logged in on my personal computer instead of having to log in throughout the day. But I also know that it's a security measure.
Réponse de l'équipe de Ninth Floor Technologies
il y a 11 mois
Hello Olivia - we appreciate you taking the time to review us. Glad to hear that Sales Cookie is easy to use and you like the capabilities to visualize your sales and commission data and trends easily!
Recommondable tool for sales team
Avantages :
Ease of use with required functions to manage the sales team's compensations
Inconvénients :
Difficult to manage bulk users, manual inteventions is more while adding the users
Réponse de l'équipe de Ninth Floor Technologies
il y a 12 mois
Thank you for your review. Please contact us at support@salescookie.com - we'd love to show you all the user and team level bulk update tools available within the platform.
Effortless Comission Management
Avantages :
Sales Cookies integration with QuickBooks simplifies commision calculation, offering real time results with minimal oversight. The responsive tech support particularly [sensitive content hidden] ensures prompt issue resolution. Customizable features carter to our buisness needs.
Inconvénients :
The 14 day trial period restriction and challenges in making adjustments and dealing with incorrect data or incentive descriptions can be cumbersome.
Réponse de l'équipe de Ninth Floor Technologies
il y a 12 mois
Thank you for your positive review and we're glad that our real-time QuickBooks sync can be of service. Please send us your availability as we've love to show you all the automated alerts to proactively identify potential data issues and the bulk update tools for handling adjustments en masse.
Cool and super easy UI for sales incentive mgnmt
Commentaires : easy to use, flexible, and saves tons of time by automating all the tricky parts.
Avantages :
best things is how flexible it is. You can create all kinds of commission structures - tiered, flat-rate, performance-based you name it!
Inconvénients :
While it handles most commission plans with ease, if you’ve got a really intricate setup, you might find it a little challenging to configure without some help. Could use a few more options for those trickier scenarios.
Réponse de l'équipe de Ninth Floor Technologies
il y a 2 mois
Hi Preston - thank you for your review! Please check out our A.I plan designer - it helps you set up plans using templates or from scratch in minutes. You also have free access to 500 KBs and 250 video tutorials and blogs: https://blog.salescookie.com/ https://support2.salescookie.com/portal/en/home https://www.youtube.com/channel/UCW_8cTuGbqwt9lz6MrkcUcA/videos
Ease of Use
Commentaires : It is fantastic to use due to ease of activation with easy user interface navigation.
Avantages :
Adoption is very easy and user friendly User Interface
Inconvénients :
None at the moment since we haven't fully utilized the portal outside commission
Réponse de l'équipe de Ninth Floor Technologies
il y a 10 mois
Hello Casey - thank you for your positive review - it means a lot to us! We're happy to hear that you find our solution easy to use. If we can answer any questions or comments, please reach out to us anytime at support@salescookie.com. Thank you!
Commission Calculation
Avantages :
Easy to use, computation is done very quickly. Support from Sales cookie team is very quick.
Inconvénients :
None
Réponse de l'équipe de Ninth Floor Technologies
il y a 11 mois
Hi Roshan - thank you for taking the time to review us! Our technical team prides itself on successfully automating your very complex commission structure. We are happy to save you time and money along with reducing errors! Thank you again for your feedback.
Sales Cookie
Avantages :
By automating the commission calculation process, Sales Cookie helps save time and reduces manual errors. This allows sales managers and representatives to focus more on selling and less on administrative tasks, leading to increased productivity.
Inconvénients :
Depending on the level of customer support provided by Sales Cookie, some users may find the available support channels or response times to be insufficient. Users may desire more responsive and comprehensive support, especially when encountering technical issues or needing assistance with specific features.
Réponse de l'équipe de Ninth Floor Technologies
il y a 2 ans
Hello Maria - thank you for taking the time to review us. Basic technical support for admins, and access to extensive training including 450 KB articles and 120 video tutorials, is included free of charge with the subscription. Clients can request more comprehensive support at any time from within Sales Cookie. Thank you for your business.
commissions got easily delivered
Avantages :
Its very easy to implement as a new user can also get use to it within limited days , commissions time got reduce for processing. The ability to calculate commissions and bonuses got efficiently and faster .
Inconvénients :
As this application should also be developed for android users
Réponse de l'équipe de Ninth Floor Technologies
l’année dernière
Thank you so much for taking the time to review us! We're glad to alleviate your administrative overhead and reduce your processing times!
Great product!
Avantages :
The software allowed the team to track performance and improve sales team structure.
Inconvénients :
I don't have any feedback, it is a great and easy platform to use.
A creative and awesome solution to managing sales commissions
Commentaires : Sales Cookie is outstanding easy to use and has absolutely streamlined our income commission process. We love the answer because it meets all our wishes at a completely aggressive price.The customized Dashboards helped our groups to quick view their goals, test commissions, and more. Sales Cookie enabled us to carry out Sales incentive calculations easier and faster. allows us to simplify fee and bonus management. This answers offers reps with real-time on line dashboards. I really like its' huge variety of functionalities, which can be available on the reasonable, one low fee and no upsell. And I truely love its' exceptional consumer support.
Avantages :
-Tool completely eliminated our manual commission errors - Easy to apply and lots of in-built Knowledgebase and Documentation - Native integration with Salesforce - Responsive and accurage customer support - Extensive reporting - Platform is comprehensive, intuitive and has all of the functionality we wanted and extra - Great time saver without a extra commission spreadsheets flying around! - Updates each day offering income groups with transparent, updated dashboards and self service
Inconvénients :
No Mobile Application and iOS core application support or Web Based Support
Réponse de l'équipe de Ninth Floor Technologies
il y a 3 ans
Thank you for your review. We're glad you are using our native Salesforce sync & find our solution intuitive & comprehensive. Please see our 400+ KBs @ https://support.salescookie.com/en/ & our 100+ video tutorials @ https://www.youtube.com/channel/UCW_8cTuGbqwt9lz6MrkcUcA/videos
Best Commission Management Tool
Commentaires : Extremely positive
Avantages :
Sales Cookie is the most top notch software for managing sales and their tier based system makes it a great choice for our employees
Inconvénients :
Exporting and importing good, but little slow
Réponse de l'équipe de Ninth Floor Technologies
il y a 2 ans
Hello Fahad - we're glad to hear that our tier-based plans are working well. Please reach out to support@salescookie.com as we'd love to streamline your data import and export processes. Thank you for your review!
Sales Cookie - The Dessert of Sales Commissions
Commentaires : I'm starting to sound like a broken record.... We use it mainly for Compensation / Commissions. Now that it has been fully implemented for almost a year, I now really realize that I was spending WAY TOO much time on compensation issues & questions. Now I can spend more time talking to customers.
Avantages :
This makes our commissions process simple! It gives the sales rep answers to 99% of their questions. It also frees up the sales managements time to work with customers.
Inconvénients :
I think the biggest thing that I like the least is "programming" sales cookie with all of our unique compensation parts. It takes a long time to do all of that. (I do understand that it would be required for any product) - But - I think that is why we haven't moved to a product like this earlier.
Réponse de l'équipe de Ninth Floor Technologies
il y a 3 ans
Hi Ross - thank you so much for your comprehensive review! We're happy that our team was able to automate all your varied commission structures within your tight timeframes. If there is anything more we can do to help, please let us know.

Huge Time Saver For Commissions
Commentaires : Great solution, good interface, reliable service, saves us a lot of time every week. An Excel auto-convert feature would be a killer addition to a great solution.
Avantages :
I am responsible for calculating sales commissions in my organization. This was taking about 10 hours every week. Even though it's possible to calculate commissions manually AND accurately, the main issue was the constant need for adjustments (ex: a deal did not go through, refund, etc.). As a result, we had to re-issue commissions frequently, and over time it became unmanageable to track everything. Using Sales Cookie, we're now able to automate the entire process, but we can still make changes to commissions if needed. There is a very convenient "activity center" in app where we can see all the changes made by anyone to comp plans, commissions, etc. I also like the different roles provided by the application because management of some plans can be delegated so specific managers. Finally our sales team is happy with their online statement. This is much better than before as we had to repeat sending spreadsheets to every rep.
Inconvénients :
I wish they had a way to take any Excel spreadsheet and auto-convert to one of the incentive plans. The process required first analyzing and documenting our sales commission process (probably a good think but it took some time as our commissions are quite complicated).
Sales Cookie Helps Me Stay Motivated
Commentaires : I rely on Sales Cookie to tell me how I'm doing and budget accordingly based on my expected sales commission. The support team is also a pleasure to work with with super-fast response times. Thank you!
Avantages :
Before Sales Cookie, I used to get a spreadsheet with my commissions at the end of the month. So basically I had zero information on how I was doing for the whole month. I also had to spend time checking everything was correct which took time (and required help from Finance to make corrections). With Sales Cookie, I can check real-time where I'm ata in regards to commissions. I am also able to submit requests for corrections from within the app. Also it's a lot easier to understand where the commissions came from as you can export the data, etc. Finally, I use my cell quite a bit and the app works well for this use case.
Inconvénients :
A 4G or internet connection is required to see commissions using a cellphone. There is no "offline mode" which would be handy when there is no connectivity. It would be wonderful if you could add this. Also I would love to be able to add "widgets" to my dashboard such as reminders, pinned notes, etc.

Sales Commission Platform
Commentaires : Overall it has been a great experience, all employees can check up their various reports without much help from the administration. The admin team has also been relieved of many menial tasks which are now carried out automatically using Sales Cookie.
Avantages :
Before we implemented this at our company we were wasting a lot of time and resources on manual working on spreadsheets. After implementation we have been able to make very good progress as compensation for various employees and the subsequent benefits are easily processed. It allows for goal setting for various levels of employees and makes it easy to progress.
Inconvénients :
Initial transformation to this platform is a bit complex and requires serious and rigorous training to realize it completely. I also faced setting up the Quickbooks connection.
Réponse de l'équipe de Ninth Floor Technologies
il y a 3 ans
Hi Atif - thank you for reviewing Sales Cookie. We are happy to hear that your admins and reps are benefitting and saving time. Our native Quickbooks connection is quite popular! Thank you once again for taking the time to review us.

Working Very Well
Commentaires : We no longer need to calculate commissions manually (with all the associated errors, delays, etc.).
Avantages :
Here are the main pros of Sales Cookie: - Automate calculation of sales commissions - It's easy to change comp plans - Enable reps to view goals and their commissions - Ensure correct payment of commissions - Detailed audit log
Inconvénients :
In a perfect world, the software would not be stand-alone but fully integrated within CRM solutions. Sales Cookie has connectors to different business apps, but it's still a standalone app.
Sales Cookie is epic!
Commentaires : Excellent experience! I am so glad my employer chose this product and I would recommend it highly to any future employers.
Avantages :
I like how I can see all of my commissions, sort them in any way I would like, (date/amount/type/offer etc) and it makes it easy to confirm I was paid for everything I should have been by my employer!
Inconvénients :
Nothing, it honestly is so easy to use and I love that it doesn't weight my email inbox down with spam.
Réponse de l'équipe de Ninth Floor Technologies
il y a 3 ans
Hi Lindsay - thank you so much for your positive review and we're happy that your experience with Sales Cookie has been excellent. We hope to continue that and thank you once again for taking the time to review us!

Best Customer Support
Commentaires : Great!
Avantages :
This tool is simple but robust enough for our current needs. We have been incredibly impressed by the customer support that we have received to troubleshoot or educate us on the product. I would recommend to any company as their first commission software tool.
Inconvénients :
I wish there was a sandbox view with our existing commission plans where we could have fake deals and commissions for when I do trainings on the software.
Réponse de l'équipe de Ninth Floor Technologies
il y a 3 ans
Sadie - thank you so much for taking the time to review Sales Cookie! We're happy to see your positive feedback and we're always ready to help.
A lot more visibility on commissions
Commentaires :
Regarding the overall experience:
- Clear quotas and goals
- Access to current and past commissions
- Improved ability to measure progress
- Saves time and motivates me
Avantages :
The personal dashboard helps me track my commissions (current and past). I can easily export a list of deals assigned to me and review my progress towards quota attainment. Also like the fact that I can submit requests using the app (beats sending emails to finance). The dashboard is a significant improvement over the confusing commission statements we used to receive via email.
Inconvénients :
Provided commission statements are quite clear, but I wish there was a more detailed breakdown of how commissions were calculated (ex: exact formulas used).
A Great Solution to a Big Problem
Commentaires : They were great to work with - we wanted to embed web pages into the app (sales training manuals) and they added the feature for us.
Avantages :
As a sales manager, I was often on the receiving end of complaints about commissions (ex: a member of my team wasn't paid on time or the right amount). Sales Cookie made my life a lot easier by making sure all calculations were correct and allowing my reps to review their commissions online.
Inconvénients :
Please add more customization options for the sales rep dashboard. The admin part is great, but the dashboard part could be more personalized.