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En savoir plus sur Channable

L'outil tout-en-un de Channable propose l'optimisation des flux de données, des connexions d'API, des liaisons de commandes, la gestion des campagnes et l'intégration des analytiques.

En savoir plus sur Channable

Avantages :

It is easy to use and offers a lot of possibilities. Also connects with all platforms that we need and use.

Inconvénients :

Limited amount of Master Rules that we can use for each feed.

Channable - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,7
Fonctionnalités
4,5
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,6/10

Channable a reçu une note globale de 4,6 étoiles sur 5 d'après 93 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (93)

Erwan
vendeur web/e-commerce (France)
Automobile, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Vendeur e-commerce

5,0 il y a 2 ans

Commentaires : Après avoir eu une mauvaise expérience au près d'un concurrent de channable, nous sommes très heureux de travailler avec eux. Ils sont très réactifs, disponibles et joignable à tout moment.

Avantages :

Nous avons un grand nombre de pièces à références uniques que nous avons réussi à mettre en ligne sur différentes marketplace, très facilement et très rapidement.

Inconvénients :

Il existe des fonctionnalités qui ne sont pas encore disponibles, mais l'équipe channable est réactive et très à l'écoute. Chacune de nos demandes sont traitées dans la journée et font l'objet de développement afin de mettre en place de nouvelles fonctionnalités.

Yohann
Team Leader SEA & Social Ads (France)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Avis Yohann

5,0 l’année dernière

Avantages :

L'automatisation de campagnes Search grâce à un flux

Inconvénients :

Pas possible d'automatiser sur la plupart des produits Google (vidéo, display, search de perfmax)

Daniel
Daniel
Head of E-Commerce (Autriche)
Utilisateur LinkedIn vérifié
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing software, even more amazing Support

5,0 l’année dernière

Commentaires : Amaging. Can´t stress this enough.

Avantages :

The features and explanation you receive for each of the data fields is great. It makes it really easy to use. But most amazing is the support. They are so extremely helpful. I´ve never experienced anything like the people from this support. They really know what they´re doing and find solutions really fast. Whatever "problem" I´m not able to fix on my own they either fix it with me and explain how that works or they just call me back or send an email within a very short period of time (anything from 10 minutes to 2 hours) and will have solved it. No idea how they do it but I wish everyone I work with had a support department THIS GOOD. People tend to underestimate how important support is - Channable does not. They have an amazing software that lets you edit any piece of information and an extraordinary support.

Inconvénients :

Nothing at all. I like all the features and would only like to see more marketplace connections.

Falk
E-Commerce Manager (Allemagne)
Biens de consommation, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A big Thanks to the Support

5,0 l’année dernière

Commentaires : The Overall Experience went from OK to Excellent, because the Technical Service were able to guide me threw the Process in my native language, so that I can replicate what we have done for Other Plattforms.Having the Abillity to call the technical support when having Issiues makes the difference from a 2-3 Star to a 5-Star Review, because It gives me the Confidence to Achive the goals we need to Solve with Channable.Without The Technical Support, It would Consume Way more Time and Energy.So Here a big Thanks to [sensitive content hidden] for guiding me so well, full of ease and patience through the Process so that I can replicate it. That helped me a lot by Skipping Unnessesary Trial and Error!!!

Avantages :

User Interface is clear and userfriendly. I were Able to quickly get an overview of the possibillities and Things that can be done. No Messed up UI with thousands of same looking buttons. Other Toole look and feel way more clunky like SAP.

Inconvénients :

The Rules and the Attribute Matching were not that self explainig, that I were able to upload a feed with a good Quality. To go threw The Channable Academy were Time consuming and did not resultet in giving me the exact information needed. But just 2 Days after I had a Very Good Call in German with a German speaking technikal support and we were able to Setup our. first Feed together, so now I know all the Steps Needed to upload feeds in a good quality to various plattforms.

Pavel
PPC consultant (Tchéquie)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

good helper for marketplaces.

3,0 il y a 2 ans

Avantages :

Great tool to tweak and tune your essential data feeds.

Inconvénients :

I was not very satisfied with the support

Tomas
Product Master (Tchéquie)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A robust feed management tool with superb customer support

5,0 il y a 2 mois

Commentaires : Channable allowed us to expand on marketplaces there we previously had no ambitions of being on, and it gave us a lot of ideas to improve our clients' sales and efficiency.

Avantages :

The robustness, swiftness, ease of use, and how powerful this tool is. It can do almost anything I imagine (sometimes much more) and if I have issues with anything, their customer support always saves the day inhumanly quickly.

Inconvénients :

We are only missing some kind of permanent or long-term data storage, but I realize that this is not the point of the tool. Moreover, it would be awesome if Channable could also work with conditions that have authority over all products at the same time (i.e. compare two products), but this would probably require a completely new tool to be developed. The only thing I really miss, which I think would be realistic to develop, is the ability to better work with duplicate and nested elements. Instead of coupling their values into one list, it would be awesome if maybe attributes could be used.

William
Digital Manager (France)
Textile, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Highly satisfied

5,0 il y a 4 ans

Avantages :

Former deceased client of Lengow we migrated to Chanable three months ago. Thanks to the support of the Chanable team we were able to quickly implement the solution and even create parent to child feeds on our different Amazon platforms. Since then we have been able to use the solution correctly and our sales have even increased. I recommend it!

Inconvénients :

Nothing to report the api provided the work requested.

Réponse de l'équipe de Channable

il y a 4 ans

Hello William, Channable is happy that we could bring your Amazon connections back to life! Thank you for the kind review and if there is anything Channable can help with you know where to find us. Kind regards, the Channable team

Nils
Digital Advertising Specialist (Suède)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An integral part of my routine

5,0 il y a 2 ans

Commentaires : An integral part of my weekly routine managing ecommerce clients and enhancing their product feeds.

Avantages :

Ease of use, quick and competent support, time saving possibilites.

Inconvénients :

Some settings are hidden, or buried deep.

Philipp
Philipp
Senior Technical Product Manager (Allemagne)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good feed management tool

4,0 il y a 5 ans

Commentaires : We use channable to split our "Master Feed" in individual feeds and also to import and convert external feeds to the format used by our backend.

Avantages :

1. Easy to use 2. Fast 3. Reliable 4. Can handle huge feeds easily

Inconvénients :

1. All changes go directly live when you hit save - there's no way to revert it, and no undo. 2. It would be great if there would be some versioning system in place so that one can always revert to a previous version of the feed config. (See Google Tag Manager for a great example of how it could be done) 3. There could be some more operators, like random number etc. 4. Import of JSON 5. Nesting of the feed goes only 2 elements deep, eg. Product->Features->Colour

Réponse de l'équipe de Channable

il y a 5 ans

Thank you Philipp for taking the time to give us a review. All of your feed back is very helpful and are features we will take into account as we develop our tool further. Kind regards, The Channable team

Ilyas
Online Marketing Manager (Allemagne)
Vente en gros, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Big thank to [sensitive content hidden]

5,0 il y a 4 mois

Commentaires : We had a problem with the change from the plugin to the app at Shopware 6 and synchronization problem with Facebook, but the phone support was excellent.

Avantages :

That it is easily to set up and works with META!

Inconvénients :

It is very expensive for my opinion. We would also use it for Amazon (with Shopware 6), but it is currently not possible.

Yindee
Online Marketeer (Pays-Bas)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Channable review

4,0 il y a 4 mois

Avantages :

Channable is very user friendly and the support is great

Inconvénients :

not really anything, but sometimes i would like more options

Martin
Head of Ecommerce (Suède)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Expensive but stabil

5,0 il y a 8 mois

Commentaires : Good and it feels stable which is a must when working with these kind of systems.

Avantages :

I like the fact that I have the feeds per brand and base the new feeds on the main raw feed. Also it is easy to copy rules between the brand and feeds but the ability to have special rules for some feeds. Also the system is fast to work in.

Inconvénients :

Going from an other system I am missing some features that may be good to have. First off an overview of the items and data about them. And I am also missing the sync with GMC and Google Ads data that I can create special rules on.

Javier
ecommerce manager (Espagne)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Gran producto y gran equipo de soporte

5,0 il y a 2 ans

Avantages :

La facilidad de uso y la lógica de las reglas

Inconvénients :

Se podría añadir una consola con la mensajería con los Marketplaces

Alternatives envisagées précédemment : Lengow

Pourquoi choisir Channable : Beezupa tiene muy mal soporte o al menos no han sido agiles con nuestros problemas

Logiciel antérieur : BeezUP

Pourquoi passer à Channable : Recomendación de colega

Ruben
Marketeer (Pays-Bas)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good for less complex feedmanagement

4,0 il y a 2 ans

Commentaires : Kind people, sometimes it takes some time to explain a issue

Avantages :

Can be easy to set up for not-technical users

Inconvénients :

As a professional, I mis features other feedmanagers have. Also the flow of the configuration is nog logical in my (and other pros) opinion

Alternatives envisagées précédemment : DataFeedWatch

Pourquoi passer à Channable : Client´s choice

Olga
Manager (Allemagne)
Cosmétiques, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Channable Support

5,0 il y a 11 mois

Avantages :

I received a professional reply to all my questions. The support by [sensitive content hidden] was provided at the highest level

Inconvénients :

The Channable Support. Support is always propmt with the best solutions

Julian
Operations Manager (Pays-Bas)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use

5,0 il y a 5 ans

Commentaires : Channable offers great customer service. In case of questions, they're easy to reach and most of the time have an instant solution.

Avantages :

It is easy to use and offers a lot of possibilities. Also connects with all platforms that we need and use.

Inconvénients :

So far, there are no things that I do not like or at least I can not come up with any of them right now.

Réponse de l'équipe de Channable

il y a 5 ans

Hello Julian, Thank you for your awesome review and taking the time to leave us a response! We are always happy to hear the experiences of our customers and even happier when they are as positive as yours! Kind regards, The Channable team

charlotte
General manager (Pays-Bas)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great support

5,0 il y a 3 ans

Commentaires : Very positive

Avantages :

Next to the product itself, the service is outstanding. The support team at Channable is great. No lead times, highly skilled people, supporting and friendly.

Inconvénients :

It takes a little time to get to know, all features.

MUHAMMAD
director (R.-U.)
Mode et vêtements, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great software , excellent customer service

5,0 il y a 3 ans

Commentaires : great

Avantages :

simplicity customer service vast integration

Inconvénients :

I like the software overall . its simple to integrate with less experience . Moreover channable offer first integration free

Davy
Davy
E-commerce consultant (Belgique)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Awesome service

5,0 il y a 5 ans

Avantages :

speed ease of use customer support stability

Inconvénients :

There are no real cons. I only miss the FBA order import.

Réponse de l'équipe de Channable

il y a 5 ans

Hello Davy, Thank you so much for the awesome review! We are happy that you are having such a good experience. As for your con, you will be happy to hear that FBA order imports is on our development list and should be done by the end of this year! Kind regards, The Channable team

Silvia
E-commerce Manager (Arménie)
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Customer Support

4,0 l’année dernière

Avantages :

It's both user-friendly and possible to add customized rules and etc.

Inconvénients :

Less tutorials to add different work arounds. Weak integration features for Amazon - e.g. channable doesn’t recognize the shipping option customers choose (there is just a general title 'Amazon Shipment').

Tomas
Logistics Development Specialist (Slovaquie)
Musique, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Muziker Review

5,0 il y a 9 mois

Commentaires : My experience with Channable has been exceptional, from its user-friendly interface to its stellar customer support

Avantages :

How user-friendly it is, the very responsive support team that always helps, and the speed of data.

Inconvénients :

I didn't find anything to complain about or dislike, and everything seems to be just as it should be.

Barend
Online Marketeer (Pays-Bas)
Biens de consommation, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good tool to optimise your feeds

4,0 il y a 5 ans

Commentaires : Since we are using channable the creation of rich feeds is way easier to set-up and to manage and optimise. A real time saver

Avantages :

The fact that I can combine multiple data sources to create one rich feed and the feed preview function

Inconvénients :

The fact that the shopping campaign fuction is an add-on.

Réponse de l'équipe de Channable

il y a 5 ans

Hello Barend, Thanks for your honest feedback. As we continue to improve the Channable tool, your opinion means a lot to us and the tool's development. We have shopping campaigns and other add-ons as optional to suit everyone's needs and customize your experience. Kind regards, The Channable team

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Need to have with lots of SKU's

5,0 il y a 2 ans

Commentaires : Great tool. If you run more than 100 SKUs you need this

Avantages :

The ease of connecting feed variables to copy templates

Inconvénients :

It could be a bit more visual in terms of pre build drafts

Steven
Growth Hacker (Pays-Bas)
Biens de consommation, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Steep learning curve, but the customer support is here to help!

5,0 il y a 3 ans

Avantages :

Near unlimited integration options Best customer support I've personally experienced Graphic UI makes coding easy

Inconvénients :

At times, mandatory fields are falsely tagged as required. Sometimes the field mapping is outdated

Vera
Ecommerce Trainee (Portugal)
Équipement et fournitures de bureau, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review

4,0 il y a 9 mois

Avantages :

Customer service - We are grateful for your quick responses and proactive communication. Thank you specially to [sensitive content hidden] for help Staples in resolving a technically challenging issue.

Inconvénients :

So far I have nothig to say. You’re doing good, good job!