Avis clients sur iSalesCRM

par Kovacs Systems

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En savoir plus sur iSalesCRM

iSalesCRM vous aide à impliquer et à suivre vos leads en utilisant des SMS, des e-mails et/ou un système de téléphonie intégré.

En savoir plus sur iSalesCRM

153 avis affichés

Paul a. D.
Paul a. D.
Managing Partner
Services financiers, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/10/2019

"Top CRM in the game"

Commentaires: I am able to do the job of 10 ppl with one login. Text, e-mail and dial at a click.

Avantages: The ability to flow from text to email to calls at the click of a mouse. The ability to customize the CRM for my own business needs. The continue effort in improving customer interface.

Inconvénients: I have no complaints. One of the best marketing tools any sales organization should be using.

Réponse de l'éditeur

envoyé par Kovacs Systems le 16/10/2019

Thanks for the review Paul! We're glad to see you're getting the most out of the systems automation features. As always, let us know if there's anything we can do to make your life easier!

  • Source de l'avis 
  • Publié le 04/10/2019
David L.
Health/Life Insurance Agent
Santé, bien-être et fitness, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/02/2021

"iSales is a MUST to grow"

Commentaires: Incredible. I'm upset I didn't find it sooner.

Avantages: Texting plays a huge role in my sales. The mobile feature is bar none to text clients on the go while my laptop is closed, also being able to see a whole page of different styles of texts I've sent and if they got reactions is incredible. Another software I use alongside is not as efficient in this sense but I like the scheduling capabilities of it so I use it for that.

Inconvénients: Honestly nothing is bad about this software. I love how you can disposition with different colors to help coordinate and once again like the texts - be able to see everything on 1 page....

  • Source de l'avis 
  • Publié le 04/02/2021
Andrew B.
agent
Assurance, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Publié le 09/10/2019

"my thoughts"

Avantages: I like the integration of text and email

Inconvénients: Its incredibly rudimentary. It doesn't really allow for great positioning of leads that are hot. Yes you can add tags and sort by tags, but even then I have spent a lot of time trying to find the lead I was looking for. I have seen other tools that allow for scoring the leads and you can go to a page that would have your top leads based on scoring - like they took the call gets points, they went through the presentaion they got more points, they were quoted gets points etc. also, I cant really see the emails that have been sent and which email they viewed. sometimes the filtering just doesnt work and i have to find other ways to get to what im looking for

Réponse de l'éditeur

envoyé par Kovacs Systems le 16/10/2019

Thanks for the awesome feedback Andrew! We value your opinion, so we've made some improvements based on your thoughts. You can now see which email a lead has opened (instead of just seeing that they opened an email from you). You can also see which emails are sent to your leads when viewing the leads profile under their activity log. You did mention that we do not currently have a lead scoring feature, which is true. However, you can set your sales pipeline up to better organize your leads and see which ones are hot. For example, you could filter a pipeline stage by leads that have texted you in the past 24 hours, but haven't been responded to yet, or by leads that have responded to a drip campaign, as well as many, many other filters. We would love to go through this with you, just contact support through your iSalesCRM portal and we'll be happy to help!

  • Source de l'avis 
  • Publié le 09/10/2019
Alicia C.
Marketing Coordinator
Assurance, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 06/07/2021

"Great Value and User Friendly"

Commentaires: Excellent overall experience. Very intuitive and user friendly. Easy to read dashboard and reports.

Avantages: I utilize iSales daily to capture and qualify leads. I like the drip marketing feature and the fact that it allows me to work smarter, not harder. iSales is like having another set of eyes and ears on my leads so that none fall through the cracks. I have recommended this software to my colleagues.

Inconvénients: Unable to integrate with VanillaSoft CRM, so I utilize Textdrip for this function.

  • Source de l'avis 
  • Publié le 06/07/2021
Janice S.
Agent
Assurance, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/01/2021

"iSalesCRM"

Commentaires: This has helped me be able to stay in contact with my prospects more and able to have them become clients.

Avantages: This program allows you to keep working even when you are "off the clock"! Being able to develop "drips" to keep in contact with your prospects automatically is great. You are able to track and segment each lead as you see fit.

Inconvénients: The mobile app does not allow you to be able to disposition a lead so that the automatic drips can start. You are able to text back and forth though.

  • Source de l'avis 
  • Publié le 22/01/2021
Tanner M.
Licensed Agent
Assurance, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 21/01/2021

"Using iSales"

Commentaires: The service is great and much better than other CRMs I have used in the past. It gives me the ability to follow up with leads without even thinking about it.

Avantages: I like the drip marketing. I can start a lead in the drips and then the system takes over so I can use my time elsewhere to do other important activities.

Inconvénients: I don't like that I can't delete leads that are either dead or bad number etc. that are given to me. I probably have 1000 leads just sitting there. I wish there was a way to get rid of those.

  • Source de l'avis 
  • Publié le 21/01/2021
Nicolas S.
Field Training Agent
Assurance, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 26/01/2021

"Great system!!! Best CRM by far"

Avantages: The ease of use of Isales is fantastic! It’s a personal assistant for a fraction of the price of a real assistant. Makes contacting prospects a lot easier.

Inconvénients: Sometimes with bulk text messages they get spammed

  • Source de l'avis 
  • Publié le 26/01/2021
Erika G.
Field Sales Leader/Pa
Assurance, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 21/01/2021

"thoughts on iSales"

Commentaires: I think it's a good program. I've used better for lower price.

Avantages: The ease to upload data and to search leads

Inconvénients: not a big fan of the amount of time it takes to schedule a follow up call or appointments

  • Source de l'avis 
  • Publié le 21/01/2021
Dana O.
Licensed Health advisor
Assurance, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 26/01/2021

"lots of features voicedrops for VM kinda clunky"

Commentaires: overall it is a feature-rich contact system

Avantages: The dialing system is pretty good, having it integrated into the platform not having to launch a 3rd party app to do it is quite convenient.

Inconvénients: The VM can be difficult at times when sending drip VM's; a lot of mouse motion why not have it integrated right on the dialer instead of launching a separate applet?

  • Source de l'avis 
  • Publié le 26/01/2021
Mark B.
Satellite Division Sales Leader
Assurance, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 02/02/2021

"Works in a robust manner for leads"

Commentaires: Very very good for contacting and tracking leads.

Avantages: iSales makes contacting, tracking and speaking with leads very easy.

Inconvénients: It's a little glitchy in how everything is connected.

  • Source de l'avis 
  • Publié le 02/02/2021
Cheryl W.
Agent
Assurance, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 21/01/2021

"iSales CRM Review"

Avantages: iSales was light years beyond the CRM system we were utilizing. The functionality is increasing with time, overall it's a great product.

Inconvénients: I wish there were integration where you could send an immediate email like you can an SMS message, there are times I'd like to have that function. Campaign functions could also be improved, things that should be sorted out, like "no SMS" dont always work. That's using all the sorting on the page. Some of them still slip through.

  • Source de l'avis 
  • Publié le 21/01/2021
Nathan W.
Licensed Insurance Agent
Assurance, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/10/2019

"A centralized hub for all your leads to stay organized and in touch"

Avantages: I most enjoy the fact that the CRM does all of the text/email follow ups for the leads inputted into the system and allows for you to log the activity you've had with the lead, knowing exactly where you are in your sales process. And of course the ability to have large campaigns to get in touch with all the leads in your system.

Inconvénients: I really enjoy the system and the fact that features are constantly being updated. I would ask that when there are updates that there is a tab with a list of newly updated features/patch notes to best stay up do date. Currently, you know there has been an update but it is not always clear on what was fixed/added

Réponse de l'éditeur

envoyé par Kovacs Systems le 17/10/2019

Thank you Nathan for the amazing review! We are so happy to have you on board. Concerning new updates, we did just launch a Support Center page this week with FAQs and video tutorials. Perhaps we can make a section within that page where you can view new updates / patches as they are launched. I expect engineering will have this done by the end of the week.

  • Source de l'avis 
  • Publié le 14/10/2019
Evan M.
Insurance Broker
Assurance, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 15/10/2019

"Must-have"

Commentaires: iSalesCRM is the easiest and most effective way to reach clients. Hands down one of the best business investment los I’ve made and is very affordable. It pays for itself ten fold. The ease of use along w the help received during set-up is well above par. My team is generating more money per dollar spent since incorporating the system. The changes were noticeable immediately. No waiting, I saw immediate results. Highly recommend

Avantages: My CPA was cut in half. You have local presence and only spend money when you want to. Very fairly priced. Easy to use- sales rep [SENSITIVE CONTENT HIDDEN] helped explain how to use all the services to my entire office via a webinar. Never lose track of who you texted or emailed or called and how many times. Great for turning over old leads and working new leads.

Inconvénients: Nothing much to complain about. The only thing you’re going to want to do is make sure of is that your phones are ready after a text blast or email blast because the response is fast and immediate

  • Source de l'avis 
  • Publié le 15/10/2019
Matt G.
Insurance Sales
Assurance, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 08/10/2019

"Convenient, but pricey"

Commentaires: Overall, good. The improvements are typically nice additions

Avantages: It's incredibly convenient. Follow ups are very important in sales, and this does a great job at that.

Inconvénients: It is expensive. I have been using it for years now, and the cost is still very high.

Réponse de l'éditeur

envoyé par Kovacs Systems le 17/10/2019

Hi Matt, thanks for the feedback and awesome review. We're always looking for ways to improve, and it's your feedback that helps us do just that! We just changed our entire pricing structure to make things cheaper for everyone! You now get 1000 free texts and 1000 free click-to-call minutes with every subscription. We also just introduced team pricing, which lowers the cost of your subscription as you grow your team. Let us know what you think!

  • Source de l'avis 
  • Publié le 08/10/2019
Kenneth W.
Field Training Agent
Assurance, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/01/2021

"CRM Ease"

Commentaires: Great Use

Avantages: Leads Integration isthe best.I love that feature

Inconvénients: I would like to do more reports with tghe system

  • Source de l'avis 
  • Publié le 21/01/2021
Joseline V.
Insurance Sales
Assurance, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/10/2019

"Overall System Review"

Commentaires: I'm thankful I was introduce to this CRM by my business partner Gladys. This system allow me to run my business without relying on an appointment setter person. This CRM keeps all my purchased leads organized, so I don't miss any follow ups.

Avantages: Hi, my name is Joseline. I was introduced to the iSalesCRM by my business partner Gladys. I'm a top producer in the company and I was going thru a rough patch. I purchased so many leads from multiple lead generation companies. I was having a hard time keeping up with my leads. Using the iSalesCRM made it extremely easy to integrate my purchase leads in one platform. My sales increased by triple the volume. I don't missed any appointments since I've been using iSalesCRM.
I love the following
*State numbers for each state
*Verification and follow up text preset
*Scheduled future text so you don't forget to text someone
*The drips that follows up with the clients on the backend
*User friendly for my mobile phone

Inconvénients: So far nothing rep is very helpful with listening to different ideas to make the iSalesCRM better each day.

Réponse de l'éditeur

envoyé par Kovacs Systems le 16/10/2019

Thank you so much for the awesome review Joseline! We're glad to have you on board. Our engineering team is always here if you have any other feedback or suggestions.

  • Source de l'avis 
  • Publié le 04/10/2019
Joshua B.
Career Agent
Assurance, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 01/11/2019

"Great Software!"

Commentaires: Being able to continually contacts leads without the extra work is great. This lets me spend my time working my warmer leads while the system continually contacts and touches the leads that are cold.

Avantages: The ease of use and functionality of Isales. Currently, there is no other software on the market that does what it does. If you are dealing with hundreds of leads a day I would recommend looking into this.

Inconvénients: Additional costs to use the system and features. If you are calling from this system with the soft phone you will be spending a lot more money. NO APP for your phone - being that I work on my phone a lot it would be great to have an app the is very fluid and works with android or IOS.

  • Source de l'avis 
  • Publié le 01/11/2019
Kent B.
Satellite Division
Assurance, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 04/10/2019

"Great but could be better"

Commentaires: It has been great for a segment of our leads but lacks in other ares requiring us to find additional options

Avantages: The drip text campaigns

Inconvénients: The nickel and dime costs. Because of the high monthly costs and additional nickel and dime costs we are constantly looking for another option and do not see this as a permanent choice at this time

Réponse de l'éditeur

envoyé par Kovacs Systems le 16/10/2019

Thanks for the awesome feedback Kent! We definitely understand what you mean, and as a result we just changed our entire pricing structure to make things cheaper for everyone! You now get 1000 free texts and 1000 free click-to-call minutes with every subscription. We also just introduced team pricing, which lowers the cost of your subscription as you grow your team. Let us know what you think!

  • Source de l'avis 
  • Publié le 04/10/2019
Roger G.
Licensed Agent
Assurance, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 21/01/2021

"Very useable!"

Commentaires: I have been overall satisfied using iSales.

Avantages: iSales has provided me an accessible platform for my contact management.

Inconvénients: iSales is sometimes difficult to navigate.

  • Source de l'avis 
  • Publié le 21/01/2021
Michael S.
Health Insurance Agent
Assurance, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 21/01/2021

"Great CRM! Just very expensive"

Avantages: You are able to contact hundreds of clients per day in just minutes. The organization of the CRM is very neat and simple to learn.

Inconvénients: The price is very high. When you have a high volume amount texts/calls per day you start to pay a lot more than expected.

  • Source de l'avis 
  • Publié le 21/01/2021
John L.
FTA
Assurance, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 26/01/2021

"Phone"

Avantages: I like the way you can customize the software with disposition tags, sms and email drips, sales pipeline, etc

Inconvénients: The VOIP phone quality is REALLY BAD. Every other customer can't hear me well. Most times, I'm having to call them back from my cell.

  • Source de l'avis 
  • Publié le 26/01/2021
Damon M.
Licensed Health Insurance Agent
Assurance, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 21/01/2021

"Best Contact Management System I've found"

Avantages: I like the automated actions, ability to set things up one time and have them applied over and over again.

Inconvénients: There have been a few times where it has been buggy ab out sending messages or dialing calls hasn't worked, but those are few and far between.

  • Source de l'avis 
  • Publié le 21/01/2021
Richard E.
Insurance agent
Assurance, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 04/10/2019

"ISALES CRM REVIEW"

Commentaires: HELPS KEEP MORE ORGANIZED

Avantages: THE AUTO TEXTS AND EMAILS FEATURE. IT HELPS TO KEEP MORE ENGAGED WITH THE CLIENT

Inconvénients: I THINK ITS A BIT TOO EXPENSIVE. I THINK THER WOULD BE MORE USERS IF IT WAS MORE REASONABLY PRICED. LIKE HAVE A DISCOUNT FOR THE MONTHLY SUBSCRIPTION AT LEAST.

Réponse de l'éditeur

envoyé par Kovacs Systems le 16/10/2019

Thanks for the awesome feedback Richard! It's suggestions like this that helps us both grow. As a result, we just changed our entire pricing structure to make things cheaper for everyone! You now get 1000 free texts and 1000 free click-to-call minutes with every subscription. We also just introduced team pricing, which lowers the cost of your subscription as you grow your team. Let us know what you think!

  • Source de l'avis 
  • Publié le 04/10/2019
Taneka S.
Agent
Assurance, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 21/01/2021

"Great tool for success!"

Commentaires: Good CRM with a fairly easy set up. The app is awesome and super easy to navigate. Love the ability to store so many automated responses.

Avantages: The most impactful feature is the ability to keep building my funnel while I focus on other streams of revenue. The automated text responses to my new lead drops and the ability to do drip campaigns is HUGE for my business.

Inconvénients: I don't like that the caller's number doesn't come through on forwarded calls to my cell. It's frustrating that I have to open the app to see who called me. Automated notifications to stop drips on holidays would be super helpful too.

  • Source de l'avis 
  • Publié le 21/01/2021
Kristee M.
Insurance Agent
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/01/2021

"Isales"

Commentaires: Love it

Avantages: Keeps everything organized and available for reviews

Inconvénients: When you put someone on the calendar your self it will not show up on the main page as an appointment! You have to use the booking page and that’s not convenient.

  • Source de l'avis 
  • Publié le 26/01/2021