Avis clients sur Total Web Art

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Note moyenne

  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Service client
    5 /5

En savoir plus sur Total Web Art

Among the call center software solution providers TotalWebArt is a pioneer.

En savoir plus sur Total Web Art

Afficher 1 avis

Tamim H.
HR
Télécommunications, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 27/12/2018

"Customized and simple interface"

Commentaires: Total Web Art’s apps is very efficient to use. One can feel very much satisfied and comfortable to use the apps. It has a very robust technology nevertheless it is very cost effective.
A very fascinating user interface having an Agent panel and Admin panel. This is a web-based apps so that we can be logged in if we have a real IP form anywhere. The apps can be maintained from cloud. The apps can support multi-campaign. Multiple task can be performed like inbound and outbound and multi-company van be supported by it. Its IVR feature is very much customizable and manageable as well as easy to use. CRM, SMS, Agent View, in-group and mute option is very much easy to use as contained in menu bar.
Total Web Art is a very extraordinary path to stay connected with the customers.

Avantages: Powerful customization interface, CSS are attractive make the Agent portal and Admin Portal user friendly.
Mobile also new era.

Inconvénients: Very easy to use and the whole system is pretty much innovative a robust system

  • Source de l'avis 
  • Publié le 27/12/2018