Commentaires: Total Web Art’s apps is very efficient to use. One can feel very much satisfied and comfortable to use the apps. It has a very robust technology nevertheless it is very cost effective.
A very fascinating user interface having an Agent panel and Admin panel. This is a web-based apps so that we can be logged in if we have a real IP form anywhere. The apps can be maintained from cloud. The apps can support multi-campaign. Multiple task can be performed like inbound and outbound and multi-company van be supported by it. Its IVR feature is very much customizable and manageable as well as easy to use. CRM, SMS, Agent View, in-group and mute option is very much easy to use as contained in menu bar.
Total Web Art is a very extraordinary path to stay connected with the customers.
Avantages: Powerful customization interface, CSS are attractive make the Agent portal and Admin Portal user friendly.
Mobile also new era.
Inconvénients: Very easy to use and the whole system is pretty much innovative a robust system