Note moyenne

  • Note globale
    4,9 /5
  • Facilité d'utilisation
    4,9 /5
  • Service client
    4,9 /5

En savoir plus sur Outfunnel

Solution de Marketing automation qui génère des revenus. Intégrations bidirectionnelles poussées avec Pipedrive, Copper, Hubspot CRM.

En savoir plus sur Outfunnel

46 avis affichés

Valentin B.
Marketing Manager
Internet, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 09/06/2020

"Works as advertised"

Commentaires: Setup super easy, most things were intuitive. Had to clarify a few things with the support team but they were super responsive so no problem.

Avantages: I really like that Outfunnel does exactly what it says on the box. For me, it elegantly bridges the shortcomings of Pipedrive which is our main CRM. The team is great and I've already had a few discussions with them and saw that they implemented a few of my requests

Inconvénients: It's not as feature-full as other products on the market. For me, it's more of a tool and less of a solution. It's best to get into it already knowing what you're trying to achieve.

  • Source de l'avis 
  • Publié le 09/06/2020
Harjinder G.
CRM Specialist
Informatique et sécurité réseau, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/06/2020

"Outfunnel software review"

Commentaires: Outfunnel allows the Marketing team to send emails on behalf of the sales team freeing up their time to do sales activities. Outfunnel have a fantastic support team, their Live Chat is a great way to get answers quickly. They're always open to recommendations and have regular product updates with new features and functionality.

Avantages: There are two things I like most about the software, firstly the newly added dynamic sender details functionality, giving you the ability to change sender details dynamically based on the contact owner in our CRM, so you don't need to create multiple emails for each sender. This has saved us a great deal of time. Secondly the bounce activity tracking which allows us to identify incorrect/invalid email addresses and update/cleanse them accordingly, helping us to maintain a cleaner database.

Inconvénients: The bounce emails are caught by Outfunnel and we have no visibility of these. It would be good to have these emails filtered into a specific mailbox and identify hard/soft bounces. Also, currently we're unable to map to single/multiple option fields in Pipedrive, only text date and number fields are supported.

  • Source de l'avis 
  • Publié le 09/06/2020
Rene S.
Head of Sales
Recherche, 11-50 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 01/04/2019

"Easy to use and first choice if you are using Pipedrive"

Commentaires: Lean, clean and simple.

Avantages: Easy to implement and the perfect choice if you are using Pipedrive.

Inconvénients: Only Mailchimp is possible right now so, we were limited regarding the automation workflows.

  • Source de l'avis 
  • Publié le 01/04/2019
Matt E.
Operations
Mode et vêtements, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/12/2020

"Absolutely love this"

Commentaires: Overall it is awesome. Support is amazing. That is my favorite part. If you have ANY issues they are ALWAYS on top of it. The software itself has a clean UI, easy to use, and works.

Avantages: We use Copper as our CRM. They do not have any way to automate email sequences so we can stay on top of our prospects. We can setup multiple sequences, assign a tag to the lead, then let the system work for us.

Inconvénients: There were a few things that were unclear as to how to use tags between opportunities and people in Copper. Nothing wrong on the software side but it was a bit confusing on how it works. We sent an email, and they called me and walked me through it and it was easy peasy. The other part is it was confusing to know when a sequence was active. I thought I set it up correctly but turned out it wasn't on but I told them to change the verbiage to make it more clear that you need to click to the next step to actually make the sequence work.

  • Source de l'avis 
  • Publié le 03/12/2020
Utilisateur vérifié
CMO
Internet, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/09/2020

"Excellent marketing automation, with a focus on B2B"

Commentaires: Overall, Outfunnel has been a helpful tool for automating our email nurture campaigns. The email sequences are easy to use, and perfect for simple, conversational emails. The data is synced to our CRM, so it's all automated.

Avantages: The value for money is incredible. Outfunnel does all the heavylifting for automated email marketing. Data such as email engagement, web visit and even lead scores are synced to our CRM, marrying lead nurturing and sales in a seamless way.

Inconvénients: The functionality is a little limited, but it's sufficient for us. May be insufficient if you needs are more complex.

  • Source de l'avis 
  • Publié le 09/09/2020
Utilisateur vérifié
Founder and CEO
Services financiers, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/06/2020

"Great customer support...if you need it, but you won't"

Commentaires: Excellent value for money and a good single-purpose app for CRM basic marketing automation.

Avantages: Does what it says, and is vastly easier to use than Frederick von Chimpenheimer IV's product. It you do need help setting up the support is very personalized and fast.

Inconvénients: I'm not sure there's anything I don't like, except that it requires being connected to pipedrive; i understand that's it's purpose; but would be nice to have other intetrations.

  • Source de l'avis 
  • Publié le 26/06/2020
Olivia S.
Marketing Director
Événementiel, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/05/2020

"Best tool for two-way integration for Pipedrive and MailChimp"

Commentaires: The Outfunnel team readily answered all questions and allowed us to extend our trial while we worked through extra testing. The tracking of user activity has been seamless. This tool also allowed us to catch that a certain segment of our email list had not received an email, and we were able to easily fix that and send it out.

Avantages: Outfunnel was very easy to setup and implement. The two-way integration was a critical decision factor. The sales team especially likes that all user activity is tracked in Pipedrive, allowing for seamless communication between our marketing and sales efforts.

Inconvénients: We have not yet utilized the email marketing tools offered directly via Outfunnel. We are continuing to use MailChimp.

  • Source de l'avis 
  • Publié le 19/05/2020
Tim G.
Director | Trainer | Coach
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/06/2020

"No more extracts!"

Commentaires: Excellent support and engagement with outfunnel. It does the job and gets better every release.

Avantages: The deep integration with pipedrive CRM is why I use this app for email mktg.

Inconvénients: The features are still basic, but the integration outweighs this, plus the company is very open about their roadmap for new features.

  • Source de l'avis 
  • Publié le 09/06/2020
Vlad I.
Growth Marketeer
Services d'information, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 09/06/2020

"One-of-a-kind tool for 2-way sync between Pipedrive and Mailchimp"

Commentaires: Very positive, especially given the usefulness of the tool and how reachable and helpful the support is

Avantages: Its cornerstone functionality allowed us to streamline the syncing workflow and to trigger CRM automations based on drip email activity of individual users. It's also a very straightforward tool to use, and it didn't require a whole lot of time to set up. Being reasonably priced, it's one of the best ways to build linked CRM automations for those using Mailchimp for email marketing purposes.

Inconvénients: In the beginning, there were certain features that were lacking for an optimal workflow. However, after reaching out to the support team, those were added to the development roadmap and implemented as soon as 2.5 weeks after my request.

  • Source de l'avis 
  • Publié le 09/06/2020
Robert J.
CMO
Services d'information, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 08/09/2020

"Easy to get started and great value for money"

Commentaires: We are solving some of our onboarding and sales communication automation needs with Outfunnel.

Avantages: Outfunnel makes setting up automated email communication that can support your onboarding, sales and marketing processes effortless. The UI is simple. It has all the features to get going fast.

Inconvénients: Their vision of a fully lifecycle communication and marketing tool is still in its infancy so it is a more of an aid to existing processes rather than a tool to setup your entire set of processes.

  • Source de l'avis 
  • Publié le 08/09/2020
Dovile K.
Marketing Manager
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/06/2020

"Outfunnel is one of the most handful and user-friendly mailing tools"

Commentaires: Outfunnel is really one of the most handful and user-friendly mailing tools we ever used for our newsletter campaigns.

Avantages: We have started using Outfunnel for Pipedrive and Mailchimp synchronizations first, but soon we’ve switched to Outfunnel as our main mailing tool. It's very easy to use and setup mailing campaigns for the selected target groups – Pipedrive filters. Creating or duplicating a newsletter is very simple and fast even for non-experienced users, the same goes for adding personalization fields to the content.
All sents, opens, clicks, bounces and unsubscribes are visible in the main Campaigns report and are reflected in Pipedrive as well.
Detailed campaign reports can be easily downloaded from Outfunnel to excel for further analysis. The automation and synchronization with Pipedrive are really outstanding – all activities done with Outfunnel are precisely reflected in CRM.

Inconvénients: What we do not see in the report yet are ‘replies’ to our mailings as this feature needs some setup to our google account that’s not so simple for us to do without admin rights.

  • Source de l'avis 
  • Publié le 09/06/2020
Adam W.
Founder
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 16/10/2020

"Simple tool for managing segmented e-mails"

Commentaires: We had a larger mailchimp e-list and were keeping individual user data in pipedrive. Outfunnel allowed us to segment the pipedrive user base much more specifically in order to manage small to medium bulk e-mails. As a small business that cares about not spamming our followers, this segmentation is perfect to send people exactly what we think they want to hear about.

Avantages: We like how well Outfunnel connects to our existing CRM (pipedrive) and allows us to getting additional data points. It was easy to set-up and connected to everything we already use really well. The team was very communicative and supportive to get up and running.

Inconvénients: Getting the e-mails approved via our domain was a bit tedious, but this is the case with most e-mail softwares. There are still a few features we would love, but this works for now.

  • Source de l'avis 
  • Publié le 16/10/2020
Andrew T.
Business Development
Internet, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/09/2020

"Superb Connector Delivering Proven Results"

Commentaires: From the first trial and configurations the software has been reliable, backed up by responsive and helpful support. It delivered just what we needed and we have continued to deploy new features as they are released.

Avantages: The system was easy to set up and is ongoing maintenance is minimal. We don’t even have to login to the interface as it just works.

Inconvénients: Small annoyance that new email lists in Mailchimp can cause create new records in Pipedrive

  • Source de l'avis 
  • Publié le 09/09/2020
Chris L.
President
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/06/2020

"Great service and seamless integrations"

Commentaires: Our overall experience has been positive and we will be long term users

Avantages: We like how easy it is to link our CRM (Pipedrive) to Mail Chimp, the lead scoring feature is relevant and useful, the synch with our CRM is seamless and works smoothly. We think that the value vs. cost is really good for the price. Outfunnel worked with us when other companies declined us due to the industry we work closely in (Residential Mortgages)

Inconvénients: We do not have any complaints or see any down sides as the product and service fully meets our needs

  • Source de l'avis 
  • Publié le 09/06/2020
Louise J.
Managing Director
Services financiers, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/09/2020

"Outfunnel and Account Management"

Commentaires: We use it to understand how engaged old accounts are with our marketing activities. We also use the lead score functionality to identify potential warm leads for our database contacts.

Avantages: We love that we can now see how our key accounts have engaged with our marketing activity, allowing us to tailor our account management strategy.
I also once wrote in with a billing query and it was responded within hours - amazing!

Inconvénients: I thought the pricing was based on the number of contacts you had (in pipedrive), as opposed to how often you talk to them. So we have c. 3,500 email address and a 15,000 contacts account, if I email these contacts more than 4 x we reach our limit. I don't tend to email more than 2-3 times, so it's not a big deal, but for the size of our business it wouldn't make financial sense for us to upgrade to the next level.

  • Source de l'avis 
  • Publié le 09/09/2020