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Avis clients sur Zoho BugTracker

En savoir plus sur Zoho BugTracker

Une application de bug tracking simple, rapide et évolutive qui vous aide à gérer facilement les bogues et à livrer les meilleurs produits à temps.

En savoir plus sur Zoho BugTracker

Avantages :

Tracking and managing issues is very easy. No special training required if you have experience working on any ticketing system in the past or atleast has the understanding of Helpdesk workflow.

Inconvénients :

About the paid features, user is obliged to pay for a small feature.

Zoho BugTracker - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,5
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,8/10

Zoho BugTracker a reçu une note globale de 4,7 étoiles sur 5 d'après 173 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (173)

Jean-François
Web Hosting Provider (Canada)
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Vraiment le meilleur bugtracker sur le marché

5,0 il y a 5 ans

Commentaires : Je l'ai adoré depuis l'ouverture du produit et j'aimerais encore plus le testé plus longtemps c'est sure !

Avantages :

100% responsible et tout ce que nous avons besoin de nos jours pour géré une équipe et debug un problème dans une équipe aussi

Inconvénients :

aucun problème na été constaté jusqua maintenant j'adore vraiment le produit de zoho

Geetika
Geetika
Co-Founder (Inde)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Zoho Bug Tracker

5,0 il y a 6 ans

Commentaires : Very Good.

Avantages :

I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.

Inconvénients :

I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.

Logan
SQA Engineer (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Love this bug tracking software

5,0 il y a 4 ans

Commentaires : Love the product and for the money, great investment.

Avantages :

It was so easy to use and setup new user to account.

Inconvénients :

Free software database space is small. Hit it after logging less than 50 bugs.

Sithik
Technical Director (Inde)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Bug Tracker for a medium sized IT company for Before and After deployment of software product

5,0 il y a 2 mois

Commentaires : I generally love Zoho as it is an Indian make, and Zoho Bug Tracker is no exception. This tool provides incredible insights and flexibility, making it effortless to report and track issues. As a lead, I appreciate the intuitive dashboards that allow me to assess our progress and identify any bottlenecks quickly. The customizable reports and detailed analytics are invaluable for understanding the overall health of our projects.

Avantages :

One of the standout features of Zoho Bug Tracker is its user-friendly interface, which ensures that my team can adapt to it quickly without a steep learning curve. The seamless integration with other Zoho products and third-party applications further enhances its utility, allowing for a more streamlined workflow. Moreover, Zoho Bug Tracker is cost-effective, offering excellent value for the price compared to other tools in the market. This affordability doesn't compromise its functionality, making it a perfect fit for teams of all sizes. Overall, Zoho Bug Tracker has significantly improved our issue management process, and I highly recommend it to any team looking for a robust, affordable solution.

Inconvénients :

However, there are a couple of areas for improvement. During the initial setup, the data migration process could be smoother. We encountered some challenges that could have been avoided with better migration tools. Additionally, while we managed to onboard ourselves, having access to volunteer support during the onboarding process would have made it much easier and more efficient. Despite these minor setbacks, Zoho Bug Tracker remains an excellent choice for our team.

Dan
Support (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Zoho Bugtracker

3,0 il y a 5 ans

Avantages :

I used this software at my last company for development projects between the development side of the house and the business units. It gave us the ability to review and track bugs on the custom software that the team was developing. The business units were able to test in QA and give immediate feedback to the business analyst as well as the development team.

Inconvénients :

We ran into a bug, that basically certain individuals were not getting the notices or were able to respond back to bus or track where the development team was in regards to fixing the issue.

Dwi Agus
Quality Assurance (Indonésie)
Utilisateur LinkedIn vérifié
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Alternatives envisagées précédemment :

Best bug tracker for me

5,0 il y a 4 ans

Commentaires : Good bug tracker than other, but still have a cons. but everything its ok. Zoho bug tracker give me what I need

Avantages :

I like this Zoho bug tracker because the price it's not expensive but, there is no option to get plan unlimited storage. This software really easy to use and have a good widget

Inconvénients :

There is no option to get plan unlimited storage. and option account level less complete

Gerald
Developer (Afrique du Sud)
Design, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Effective Bug Tracking

5,0 il y a 5 ans

Commentaires : Super easy tracker and report. Follow progress and make sure the coding team are picking up what I'm putting down.

Avantages :

Its really easy to use, you can dive right in.

Inconvénients :

Nothing at this stage - loving it so far.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Alternatives envisagées précédemment :

Exactly what I was looking for

5,0 il y a 4 ans

Commentaires : In cooperation with different small enterprises on different projects, I use BugTracker mainly as a structured checklist.

Avantages :

I am excited about the ease of customization and the ease of use.

Inconvénients :

As i am using Bugtracker for inter-company communications on issues, bugs and task, the project related aspects are overhead.

Stephen
Cloud Infrastructure Engineer (R.-U.)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

ZoHo BugTracker The Do it all Bug Tracking Software

5,0 il y a 3 ans

Commentaires : Instrumental in providing a great user experience

Avantages :

The ease of use of logging and work flowing bugs

Inconvénients :

The user management could be a little easier

Vikram
Vikram
Senior Manager - Technial and Products (Canada)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Zoho's BugTracker for Issue/Bug/Change Management

4,0 il y a 6 ans

Commentaires : We are using the bugtracker for case management as being a SaaS provider and on Agile, we are need to be very flexible in our product. Hence the changes, issues need to records more frequently and quickly so that we can respond well in time. this tools helps achieve the goal

Avantages :

Zoho Bugtracker is a very simple yet powerful tool for managing the issues/bugs or changes. The layout is simple and you can respond or add comments to your bugs from email/app. The categorization within projects helps narrow down to project and gives a better overview of the status of the project. The dashboards are also very useful.

Inconvénients :

Unfortunately, i have noticed that as the comments/notes or screen keep accumulating in a case - the page behaves weird. For eg: we had a very length email which contains lot of details and when this email was sent as it to the case through email, the page went extremely long at bugtrackers and the verticle scroll bar almost disappeared. But in general it is very good for all project types

Unmesh
Testing Engineer (Inde)
Compagnies aériennes/Aéronautique, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Feedback 360

4,0 le mois dernier Nouveau

Avantages :

It has in depth tracking of the project .

Inconvénients :

was not able to import test cases for my project

Clancey
Clancey
Sales Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Versatile and Fun

4,0 l’année dernière

Commentaires : We get high engagement from users because its a fun and easy to use systems. We have adapted it to something it wasn't even designed to do and it works great.

Avantages :

Bug Tracker is fun and easy to use. We like the kanban view and the flexibility of the tool.

Inconvénients :

I do not like that I get more users in the free plan than in one of the paid plans. I also need more reports and customization.

Gary
President (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Changed our development team productivity

5,0 il y a 5 ans

Commentaires : This product has changed our development team productivity immensely!

Avantages :

Ease of use, comments and attachments, delegation

Inconvénients :

Nothing.

Rajib
VP (Inde)
Automobile, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Kanban chart is convinient to track

5,0 il y a 5 ans

Commentaires : Very good

Avantages :

Kanban view card is very easy to track and manage

Inconvénients :

Not able to export report in excel for the bugs

Ruban
Ruban
Member of Technical Staff (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best software bug tracker for app development

4,0 il y a 2 ans

Avantages :

Good UI, and the best workflow of the bugs lifecycle. generating timesheet is also the best feature we liked.

Inconvénients :

Storage limits. Apart from that this tool is good ans easy to adopt.

Maharajan
Team lead (Inde)
Santé, bien-être et fitness, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Product

5,0 il y a 6 ans

Commentaires : It is excellent

Avantages :

Easy to access bug list and filtering and also email notification for each action

Inconvénients :

Able to track team bug list very easily

Mark
Director (R.-U.)
Informatique et sécurité réseau, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Zoho Bugs

5,0 il y a 5 ans

Commentaires : Smashing

Avantages :

It does everything you need in a simple way and is quick and easy to track and test bugs in one place. Love the chat on each bug facility and mobile app.

Inconvénients :

Nothing to date, it's going very well. So far so good

Paul
CTO (Suède)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Good, Basic Bug Tracker

4,0 il y a 4 ans

Commentaires : It's better than Trello for tracking bugs!

Avantages :

It's quite easy to learn. Low administration load.

Inconvénients :

Could use more control over workflow, for example, I wish that we could automatically send the bug back to the reporter when we resolve.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Conseil en gestion, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Cheap,Productive,Easy to use

4,0 il y a 5 ans

Commentaires : Cheap,Productive,Easy to use i Strongly suggess this

Avantages :

Cheap,Productive,Easy to use Reporting tool is very clear

Inconvénients :

Not very detail report and information exporting options are less

Osama
General Manager (Égypte)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

All in one product

5,0 il y a 4 ans

Avantages :

As a software house, I have been for searching for a long time for a cloud solution to have all operations integrated into one: Project Management, Issues/Bugs Tracking, Help Desk for Customers with SLA, Receiving issues from customers via various channels (email and through support portal), Timesheets management. I wanted all that to be available at a reasonable price. I found that at Zoho Bugtracker

Inconvénients :

Ability to be to track administrative time (non-projects time) in timesheets and have it integrated with Zoho People (HR system) for marking holidays and vacations on the timesheet

Rob
Vice President fo Technology (É.-U.)
Développement de programmes, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Worth every penny and second

5,0 il y a 5 ans

Avantages :

Ease of use and the great customer service

Inconvénients :

There is not much at this point that I do not like.

EDUARDO
IT Director (Mexique)
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Excellent

5,0 il y a 5 ans

Commentaires : Excellent Bug Tracking solution

Avantages :

It is a good bug tracking software very ease of use

Inconvénients :

Sometimes you need a little help for the setup

Stathis
Senior Software Engineer (Grèce)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

the swiss knife of bug tracking

5,0 il y a 2 ans

Commentaires : collaboration in issue and bug tracking between teams that do not physically connect.

Avantages :

We mostly use the bug tracking features in a group of four companies that work together for a project. The bug tracking is a 100% complete system with many features smartly implemented so learning curve is quite small.

Inconvénients :

We really could not find any missing features. One thing that could be improved is to add a feature in order for a new account to be able to have as less as possible features in terms of reducing the complexity of the UI.

Alex
Software Developer (É.-U.)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Excellent Bugtracker

5,0 il y a 4 ans

Avantages :

The features that made the biggest impact for me and my team were the abilities to create and manage bugs for our project without any difficulty and the added components for graphing out how the bugs were being handled in real time.

Inconvénients :

Although this is one of the only bug tracking interfaces that gives you the ability to manage your bugs for free (indefinitely), I would have liked to have seen more simple things like web-hook integration get added in without the extra price.

Eva
Group Account Director (Grèce)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

helped us to put a complex project on track to delivery

4,0 il y a 2 ans

Commentaires : We are troubleshooting problems that occur in a big new site that we are designing.

Avantages :

It is very easy to use by different teams to track the project. It is very easy to track accountability (who/what on a timely basis).It helps organize the severity of the bugs thus helping the timely and efficient debug process.

Inconvénients :

Free version doesn't allow more than 3 email addresses.