Avis clients sur GreenOrbit

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13 avis affichés

Utilisateur vérifié
Senior Business Analyst
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 29/03/2018

"First Class sevrice"

Commentaires: one source of the truth and seamless communication

Avantages: Easy to use and suitable for business functions. There are many features that you would expect in a top end expensive system at very little cost

Inconvénients: Not a lot to say here as there are always improvements occuring. There is a dedicated support team to answer all your queries.

  • Source de l'avis 
  • Publié le 29/03/2018
Yasmin G.
Digital Creator
Cabinets médicaux, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 05/04/2018

"Professional, great communication and responsive"

Commentaires: Benson Radiology has all the up to date information at their fingertips on a daily basis

Avantages: How easy it is to use and constant upgrades and improvement. Also the support that comes with the software is great, very responsive and the people are very accommodating, always ready to help or make suggestions

Inconvénients: Now that we have been using it for a while there are little suggestions we make but the ID team do listen to us and take our feedback on board for future upgrades

  • Source de l'avis 
  • Publié le 05/04/2018
Cheryl L.
Communications Manager
Défense et aérospatiale, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 11/02/2021

"Limited Software and Extremely Limited Support"

Commentaires: Insufficient, stressful, never-ending problems that they can't solve. If you don't know why we aren't receiving advertised functionality, I expect you to FIND someone who does. They just throw up their hands, huh, that's weird. Everyone in our organization hates this product. It is a complete mystery to me how anyone can rate this higher than a one. Advertising 24/5 support that cannot solve any of your problems is just stupid. We are so over this company!

Avantages: None. There aren't any. Do not purchase this product whatever you do.

Inconvénients: Simple, advertised functionality doesn't work. Our organization has had an open ticket for over 6 months trying to get their product to function as they say it does. Their support in India cannot solve it; the developer in Australia cannot solve it. Yet this is advertised functionality! Your software doesn't work. Anyone with any design ability absolutely hates it--it's so limited. Good luck getting support. Their advertised 24/5 availability just means someone will get back to you within 24-hours. And then once you reach them, they cannot fix the problem. They drop the ball until you cc someone in the States. As soon as you stop cc'ing them, they stop trying. I don't understand how anyone could have a positive experience with this product or this company. We are counting down till our contract ends. What a huge mistake!

Réponse de l'éditeur

envoyé par GreenOrbit le 17/05/2021

hi Cheryl,

Believe you and the team at Marvin Engineering are currently liaising with our Team and we hope to have this issue/challenges resolved shortly.

  • Source de l'avis 
  • Publié le 11/02/2021
Brad W.
IT Manager
Cabinet d'avocats, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 30/07/2021

"Green Orbit Cloud Intranet"

Commentaires: I have used Greenorbit for many years both onsite and now in the cloud. It has made my life very easy to run and maintain an Intranet without dedicated staff.

Avantages: I like that it is Cloud based and integrates with for our Azure environment for single sign on. There are no backups and servers to worries about.

Inconvénients: Some of the backend features and difficult to navigate, but we should be doing more documentation on our side.

  • Source de l'avis 
  • Publié le 30/07/2021
Utilisateur vérifié
National Marketing Executive
Comptabilité, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 29/03/2018

"Customer service is great. If we have a problem, its always easy to get feedback and advice."

Avantages: I find the product really easy to use, and customise for our purposes. The functions promote team collaboration which was what we were looking for. Also really like the customer service when we have an issue or query with the software.

Inconvénients: Inability to upgrade ourselves therefore cost is high each time a new version is released. Mandatory training hours is also an issue.

  • Source de l'avis 
  • Publié le 29/03/2018
Brendon N.
Business Systems Manager
Immobilier commercial
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/09/2017

"Very good we have been using Intranet Dashboard for 5 years and have recently upgraded."

Commentaires: we have moved from paper forms for leave etc to paperless using the online forms capability.

Avantages: Easy to use and good workflow software. News feeds good too. Does not require too much server based work, the latest version is really good in that documents can be loaded at the front end.

Inconvénients: Can be a bit slow to load and notifications can be temperamental. Previous versions required a large number of administrators.

  • Source de l'avis 
  • Publié le 28/09/2017
Kendra B.
Marketing Coordinator
Immobilier, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 02/04/2018

"Sharing work fun and announcements within the business. We use it as a "Good News" platform"

Commentaires: Engaging staff and sharing information

Avantages: Usability, the features, as administrator I find it not only easy to use but also easy to teach others.

Inconvénients: The "Help" content in the backend is not always easy to follow. Some times the language used is not similar to the features it describes.

  • Source de l'avis 
  • Publié le 02/04/2018
Stephen L.
CFO
Hôtellerie, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 04/04/2018

"Very good"

Avantages: Stable and development path well mapped out, easy to use and mobile responsive

Inconvénients: Ease of update could be better as well design look and feel changes. Collaboration and sharing with mobile device users is a promising development that will enhance intranet's purpose.

  • Source de l'avis 
  • Publié le 04/04/2018
Popy B.
CIO
Hôtellerie, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 29/03/2018

"Great and mature intranet product"

Commentaires: Improved company culture and morale

Avantages: Simple and easy to use, lots of features out of the box are ready to be deployed.
reliable intranet product!

Inconvénients: limited reporting capability, it would be nice to see a dashboard to understand how the staff are using the intranet

  • Source de l'avis 
  • Publié le 29/03/2018
Utilisateur vérifié
MileageCount Support Assistant
Automobile, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 10/04/2018

"Good for keeping your team up to date."

Avantages: Great for keeping up to date with your business and keeping in the loop with what is going on around you.

Inconvénients: if the administrator changes then training is required to use this properly otherwise your staff can get very confused with the layout if they are already used to a certain interface.

  • Source de l'avis 
  • Publié le 10/04/2018
Josh B.
Technical Support Engineer
Hôtellerie, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 28/09/2017

"Easy to use software to produce quality and professional intranet"

Avantages: It is fairly easy for admin's to manage their sites without too much involvement. It is simple and straight to the point.

Inconvénients: High cost of support and maintenance. Their upgrades often sound like sales-driven pitches. There aren't much benefits as a long term customer.

  • Source de l'avis 
  • Publié le 28/09/2017
Iwan W.
IT Manager
Recherche, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 30/03/2017

"Social Intranet"

Commentaires: We needed an Intranet where content creation was done mostly bottom-up. Intranet Dashboard allowed us to do that. It excelled in its ease of use and combining the social media features (#channels, private groups, @mention) made it an instant success within our organisation. Our IT department was also very impressed as the product has a modular design, allowing us to leverage many different features and integrations as well as create our own modules using the API. It also has an extensive permissions system that integrates with Active Directory and allows for single sign-on. The product support is excellent and they were key in getting this implementation done in record time! I would recommend this product to anyone that wants to improve their internal communication and stimulate the sharing of knowledge withing their organisation.

Avantages: Ease of use, modular, integrations with other systems (e.g. AD).

Inconvénients: Improvements are always possible, but I can't think of anything that I like least.

Réponse de l'éditeur

envoyé par Intranet DASHBOARD le 11/08/2017

Thanks for the great review Iwan.

  • Source de l'avis 
  • Publié le 30/03/2017
Taylor R.
Corporate Communications Manager
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 28/09/2017

"It's met our internal needs very well."

Avantages: I like the ability to push out email notifications and customization of multiple pages. We use the news feature the most on our pages.

Inconvénients: Oftentimes, images/graphics upload looking compressed or very pixelated. Making the design look outdated.

  • Source de l'avis 
  • Publié le 28/09/2017