Avis clients sur StoreAutomator

Great Multi Channel Management Tool

Commentaires : They've been great to work with. Support is fast and responsive.

Avantages :

Flexibility, extensibility, and the data model are what I like most. It's very easy to add new channels both out of the box and custom channels. Integration with other systems is a strength.

Inconvénients :

Would like to see tighter integration with Inventory Management tools like Skubana, Skuvault, Dear, etc...

StoreAutomator Is A Win

Commentaires : Overall, StoreAutomator has a clean interface compared to our previous use of ChannelAdvisor. Every field and module is easy to maintain, as well as channel management which is separated into their own channel IDs. StoreAutomator provides comprehensive reporting and analytics tools that offer valuable insights into your business performance as well. If you're looking for a tool that can help you scale your online business and manage multiple channels with ease, I highly recommend StoreAutomator.

Avantages :

The customer support team at StoreAutomator deserves special mention. They are responsive, knowledgeable, and always ready to help with any issues or questions. The onboarding process was smooth, thanks to their thorough guidance and resources. One of the standout features of StoreAutomator is its ability to integrate seamlessly with multiple e-commerce platforms and marketplaces. Whether you're selling on Amazon, eBay, Shopify, or any other platform, StoreAutomator makes it incredibly easy to manage all your listings, orders, and inventory from a single, user-friendly dashboard. If you're looking for a tool that can help you scale your online business and manage multiple channels with ease, I highly recommend StoreAutomator.

Inconvénients :

The only con that can be said about StoreAutomator, is that you must choose formula written rules for your channel such as Amazon or use a repricing tool that fluctuates between competive pricing instead of using pricing between the formuals.

Our Experiences with SA

Commentaires : Overall, we are quite satisfied. All of our issues have been handled fast, with knowledge and very professionally. It does require daily maintenance but it is a time saver in the end.

Avantages :

Creating listings has been extremely easy, especially where there is just a few changes between listings. We use the clone function quite often. The support team has been incredibly helpful and knowledgeable. We submit questions to them on quite a regular basis and they always seem to have the right answer and fix. It has also enabled us to save money by allowing us to control and carry less inventory.

Inconvénients :

There should be a outlined onboarding sheet provided at the beginning of the onboarding process. I believe that the mapping process and categorizing of items has been the most confusing for us to learn. This was our first time using a product like this. Maybe simplifying your library for the mapping process and categorizing of items would make it easier for us. There also seems to be a time delay for quantities updating across the channels. This has been a problem that we have seen on multiple times when we are at 1 or 2 units left for specific SKU's.

Amazing Software to Replace Channeladvisor, Highly Recommended.

Commentaires : Overall Extremely Satisfied, 10/10. Unlike the larger companies that treat small to mid size businesses like they're one in a million, Storeautomator has actually worked alongside us and seem very invested in our success and growth ( despite no revenue sharing pricing model!). Anytime we needed a custom integration, custom feature, or API connection, they provided very reasonable estimates to make sure we are happy, long term customers.

Avantages :

The platform is very use to use, customizable, and simply gets the job done for a fraction of the price compared to Zentail and Channeladvisor. More than the software, what I loved about StoreAutomator is the level of customer service and tech support. [SENSITIVE CONTENT HIDDEN], and the entire team were very accessible via phone and email, and helped us seamlessly migrate from Channeladvisor to StoreAutomator. We can easily upload listings to a lot of marketplaces, including Ebay, Walmart, Amazon, Shopify, and now even Etsy!

Inconvénients :

I would say the user interface could use a little upgrading, but its definitely not a deal breaker and honestly if that's whats saving us money then we can manage.

Easy to use, fast and great support.

Commentaires : From the demo to signing on, to integration and launch we had a great experience. Each team handled the steps with great competence. They even copied our data from our old provider when we needed them to.

Avantages :

The integration was simple and quick. The system is full of features you need without overcomplicating it's use. We integrated in two weeks and switched from our previous provider. The cost savings were significant and we have a better solution.

Inconvénients :

Not much not to like. It does what we need effectively at a great price and is very easy to use.

The most unrated eCommerece Multichannel software - Best value for the money!

Commentaires : Best choice we ever made in our 12 years of eCommerce business.There is nothing they cannot do - all of my requests for custom features were fulfilled in a manner of days (!)

Avantages :

Great company and great people :)Feels like a real family\partner company - their system is very impressive with all sorts of useful and practical functionalities.Very fair price for their subscription.Their support teams will always be available for you - no matter what it is and what is your concern.I`m very happy we chose working with them.

Inconvénients :

UI needs a little makeover and more up-to-date/modern look.Filters are great but need to be with a quicker access to them.

One of the best Multi-channel Platforms

Commentaires : Starting from onboarding to our current daily task, it has been and continues to be a strong tool in our business model. The delivery speed and organization of data is beyond the industry standards. Activating and deploying marketplaces are very simple to achieve. Custom channel overrides are handle very well and allow us to adjust data accordingly from one marketplace to the next. This all comes at a reasonable price!

Avantages :

The user interface is very friendly and quick to load. SA has many features you don't find in other software. It also offers a huge list of built-in marketplace integrations ready to connect. The support staff is extremely knowledgeable and quickly respond to tickets 24hrs a day. In the past 2+ years we've been using the platform there has been no outages whatsoever. 100% uptime.

Inconvénients :

As in any software there are a few features tailored to our needs that could be implemented. Data filters, stronger reports.

Much Better than the Brand Name house. MUCH better.

Commentaires : This has been superb. We came from the other I-should-not-bad-mouth, much larger, publicly traded competitor. They basically abandoned us and even said to me, in writing, 'last time we work on this issue'. Not these guys. They not only help resolve ramp up issue but I can hear them thinking about how they can solve my problem across the interface globally. It has been a pleasure and I would recommend everyone include these guys on their short list to review.

Avantages :

Superb Customer Support. They gave this product a lot of thought. If I do find something (that frequently has been more personalized than global anyway) they think about a solution and put it into place. Once a week on-boarding call with email access in between. Most importantly the product gets the job done. I am confident the hand-holding can stop soon and we will be on our way.

Inconvénients :

GUI take a little getting used to. I have a sense everything is there (or that they will put it there if not) but I'm not an IT or even graphics guy. I do think repetition will better familiarize me with the layout. And I don't know how they could jam this many features into an interface and not make it confusing at start up.

Easy to use advanced features

Commentaires : We centralized the data management using unlimited custom fields, mapping features, currency exchanges, channel overriding data to localize and customize by channel specs, real tome inventory sync, order management

Avantages :

Templating and mapping features making multichannel listing easy once it is set any new products get listed immediately in all the channels we prechoose. Inventory sync in realtime so no more have to feal with backorders. Creating kits bundles alternates and alias, able to overwrite all global level data on channel level such as changing Ebay title for example. International currency calculated daily for Amazon EU. Forwarding orders to other system we use Shipping Easy.

Inconvénients :

Reporting can be improved. Product grouping would be great.

Full functionality and attentive support at a reasonable price-point

Commentaires : The on-boarding team has been great and very responsive to our needs. They have quickly addressed any issues we were having. We are a little over 3 months into using the software and things are running smoothly.

Avantages :

The software handles everything we need for multichannel listing creation and both order and inventory management across channels. Almost instant 2-way syncing with various integrations is a nice feature that you can't get with similar software that rely on flat files only. I love that they are constantly improving the functionality on a regular basis and are open to recommendations along those lines. Overall this is an excellent value.

Inconvénients :

Some of the user interfaces can be streamlined a bit, but it is still quite functional. I have seen much worse from other offerings in the space.

Best support of any SaaS company

Commentaires : The team and service are phenomenal. They listen, collaborate, and execute.
With continual input and improvement, the software is looking to become a powerhouse tool for any e-commerce seller.

Avantages :

By far the best service and response of any SaaS company we've worked with. The StoreAutomator dev team is on the ball and always working to improve their product based on customer input. StoreAutomator is an all-in-one solution for multi-channel e-commerce sellers and we used their listing solution to create listings on our multiple sales channels. The software is flexible and can be customized to your business needs.

Inconvénients :

Depending on your business needs, setting up custom mappings may take a while due to the learning curve for the user. (The StoreAutomator team is fantastic and extremely responsive to any questions and requests)

Great for multi-channel inventory management

Avantages :

StoreAutomator has an advance inventory management module that makes it possible to manage the inventory for multiple sales channels.

Inconvénients :

Admin management panel could be developed and designed in a more user-friendly way.

Non Skilled User

Commentaires : Huge improvement over Listing Mirror, they had me all messed up, information wise. My data was a disaster.

Avantages :

SA is somewhat like excel. There are multiple ways to accomplish your goal.

Inconvénients :

It is a bit complex. Support gives you tech based answers at times. I am not techy....

Powerful

Commentaires : Great, its the powerful software we needed

Avantages :

The power of this software is amazing. It can take your most creative ideas and make it a possibility.

Inconvénients :

The lack of being able to change the SKU after the product is created. Also, being able to remove a SKU or add an SKU to kits/bundles, is the number one complaint as sometimes we improve a kit, but have to be very careful deleting old products.

Great Software, Great People,Highly recomended

Commentaires : We all really love it at our company.

Avantages :

Very easy to use, very customizable with lots of options Easy to work with and implement ONe of the best listing softwares we have used

Inconvénients :

Cant think of any cons If it would have native connestion to Sears, Rakuten and Newegg that would help us, but they already included newegg as native connection in less than few months, so we are happy.

Store Automator - Seamless Control Over Multiple Channels

Avantages :

I like the ease in which products can be toggled, adjusted, and managed for quick updates on multiple platforms. The support team has always been responsive and helpful too.

Inconvénients :

The software is so helpful, I only wish I could use it to manage products, pricing, and data for Target+ as well.

Operations Controller

Commentaires : It was a great experience with all associates from Store Automator because they were knowledgeable and friendly to execute our business requirements.

Avantages :

Manage Product and Inventory at one place.

Inconvénients :

This software was user friendly and it was easy to connect to other market place thru API like Walmart Marketplace and Amazon Market Place

Great Multi-Channel Software with a Reasonable Price Tag

Avantages :

- Multi-Channel listing - Repricing feature - Software works fast - Gokhan on the Sales Team and Onur on the Development Team have been really helpful and very quick with their responses

Inconvénients :

- Still learning and using and so far did not find anything materially negative