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En savoir plus sur Socital

Taux de conversion des ventes jusqu'à 9 fois supérieur pour les entreprises d'e-commerce grâce à la personnalisation basée sur les réseaux sociaux. Conforme au RGPD. VERSION D'ESSAI GRATUITE

En savoir plus sur Socital

Avantages :

You collect data from your clients that help you categorize them by their interests, gender, name etc. Integration with other apps.

Inconvénients :

Can't say there is something that makes us unhappy.

Socital - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
5,0
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,5/10

Socital a reçu une note globale de 4,8 étoiles sur 5 d'après 23 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (23)

Christos
Christos
Marketing Administrator (Grèce)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy - Fast - Efficient

5,0 il y a 4 ans

Avantages :

You can try everything you can imagine presenting a product, a big discount, have the abandoned cart reduced and most important convert anonymous visitors to paying customers! You collect data from your clients that help you categorize them by their interests, gender, name etc. Integration with other apps..you just press a button!

Inconvénients :

At this moment i have nothing to say.

Réponse de l'équipe de Socital

il y a 4 ans

Thanks for the review Christos! We are happy to announce that in the next months, our new campaign creation page will include even more tools for marketeers!

Thomas
Thomas
Marketing Consultant (R.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Must have e-commerce tool

5,0 il y a 6 ans

Commentaires : Socital has been fantastic for all of my clients, the team at Socital are brilliant and do everything they can to help make all of our campaigns successful.

Avantages :

I have been using Socital for the past two years and it is now my goto onsite personalisation platform for all of my clients. Socital helps us to grow our email audience faster whilst improving conversion rate and reducing cart abandonment. With one client, we increased conversion rate by 50% overnight just by switching over to Socital for our email capture.

Inconvénients :

Features I'd like to see: - Agency version (manage multiple clients / domains from one account) - Split testing features

Réponse de l'équipe de Socital

il y a 6 ans

Thanks for the kind word Thomas! AB testing is definitely on our roadmap for the next months.

Dunia
Content Creator (Espagne)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Socital, popup for e-commerce

4,0 il y a 3 ans

Commentaires : Socital is a good alternative if you need to add popups to e-commerce platforms. If you need to use this type of tool on other types of websites, I do not recommend it. There are better alternatives on the market.

Avantages :

Socital is a popup builder aimed primarily at ecommerce platforms. It is a Saas product that allows online sellers to create a wide variety of popups and notifications, and then manage them through a single control panel. I especially like that it has a wide variety of pre-designed templates that are very ecommerce oriented but that you can use in a wide variety of cases. Another advantage of using Socital is that it allows you to incorporate the facebook subscription from the same popup.

Inconvénients :

I think Socital could have a nicer design. I mean, it is easy to work in the platform, but it lacks the fluidity of other interfaces like Convertbox. Another point where I think they should improve is the integration through webhooks. Currently it does not allow a webhook for each campaign, but the same one is used for all of them.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Brilliant software for personalised ads

5,0 il y a 6 ans

Commentaires : A fantastic product so far - looking forward to expanding my relationship with them,

Avantages :

My business has quite varied traffic sources, so being able to personalise ads dependent on source has been incredibly useful. We have seen a great increase in conversions and the data has proven really useful for our other campaigns.

Inconvénients :

As this is the first time I have used this kind of software before, a stronger onboarding experience could have made my experience better. However, their customer service team are very friendly and always there to help - so nothing to complain about really.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Marketing Platform

5,0 il y a 6 ans

Commentaires : Increase Email Database with Targeted Users and Potential Customers.
Increase Newsletter Conversions

Avantages :

Increase Email Database Improve Newsletter Open Rate/Click Rate/Conversions Great Customer Service

Inconvénients :

Improve Users Data Captured from their emails.

Réponse de l'équipe de Socital

il y a 6 ans

Thanks for your review and feedback! As a quick point related to the performance of our algorithm for email analysis: we are constantly improving the machine learning component, as the large numbers of data going through the platform, helps the system to be trained and deliver more accurate results. You should expect to get better analysis, the more you use the system and more data populate your account.

Martina
CRM Manager (Suède)
Utilisateur LinkedIn vérifié
Vente au détail, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great and flexible produkt

5,0 il y a 6 ans

Commentaires : Enrolling leads with relevant targeting.

Avantages :

The easy plattform that is really easy to add to your site without involving IT. Also their flexibilty and integration with ESP-providers. But most of all the incredible staff - they really go the extra mile to make you happy.

Inconvénients :

I have been working with Socital for over a year and right now I actually cant see any particular cons.

ROMINA
Digital Marketing Trainee (Grèce)
Articles de sport, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Opportunity to restore effectively your database & increase conversion rate!

5,0 il y a 6 ans

Avantages :

Socital with its deep targeting tools helped us restore email database (post GDPR) and together we achieved: 1. an email database growth rate 10.5x 2. increase in instant sales conversion rate 2x 3. leads acquired 95% without discount incentive! Moreover, Socital has an excellent team that provides outstanding customer support!

Inconvénients :

There could be further optimization in the reporting of Campaigns performance Also, it would be an added value if there was an option for push notifications.

Zeta
Digital Marketing Manager (Grèce)
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very Useful Software

5,0 il y a 4 ans

Avantages :

It is very easy to use. You can do very nice pop ups and great campaigns with results.

Inconvénients :

Is very good Software and very easy. Price is very good for this software.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Mode et vêtements, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Another happy customer

5,0 il y a 6 ans

Commentaires : 70% (+) of already existed emails analysed. As a result Open Rates are increased and Sales also affected! Personalized recommendations increased valuable subscriptions. Exit Intent pop-ups helped us reduce Cart Abandonment.

Avantages :

Email Database increased with valuable subscriptions. Personalized content, Attractive & Responsive Templates. Quite simple integration with CMS and email marketing software.

Inconvénients :

Can't say there is something that makes us unhappy.

Réponse de l'équipe de Socital

il y a 6 ans

Thanks for your feedback! We are really excited to make our customers happy (and deliver better sales).

Momen
Momen
data analyst (Égypte)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Socital review

4,0 il y a 2 ans

Avantages :

Socital is really great when it comes to personalizing ads and improving business.

Inconvénients :

well, it has a free version which I find is great.

Dimitrios
eCommerce Marketing Manager (Grèce)
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best customer success (support) team ever

5,0 il y a 4 ans

Commentaires : We started our cooperation with Socital with a primary goal to build our subscribers’ base from scratch. We achieved the 6-month goal within almost 50 days! Gradually we realised that the platform offers many more solutions essential for an e-shop nowadays, like Exit Intent Pop-ups, sliders (which in the case of COVID-19 period were really useful for pushing instant notifications to our visitors). Countdown timers aimed to boost our conversions during sale or flash sale periods. Using personalised messages we managed to double our newsletter Open Rate and the audience we acquired through Socital performed with an average 11.4 ROAS on Facebook lookalike audiences over the past 3 months.

Avantages :

Customer support CAMPAIGN BUILDER COUNTDOWN TIMERS ON-SITE TARGETING EMAIL LIST SEGMENTATION INTEGRATIONS

Inconvénients :

I wouldn't like to write something I didn't like, just to make my review legit, but sincerely I cannot find anything.

Clifford
COO (R.-U.)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Socital

5,0 il y a 5 ans

Commentaires : We have seen an increase in visitors to our website and sales

Avantages :

Really enjoy the ease of use of the platform

Inconvénients :

So far there is nothing that we are unhappy with

Réponse de l'équipe de Socital

il y a 5 ans

Thank you Clifford, we are very glad that you guys get value from using Socital. We are preparing new stuff in the next months such as more options on reporting for your popups, that we are sure you will enjoy!

George
Sales Director (Grèce)
Tabac, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Socital Review

5,0 il y a 4 ans

Commentaires : Data collection, redirect customers back to buying basket before leave the page and finally make the order. Promos about new categories.

Avantages :

Easynes, friendly user application, non hevy software on my SQL database.

Inconvénients :

Nothing is missing at the moment for me.

George
Business Development (Grèce)
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Engaging to the naked eye

4,0 il y a 5 ans

Avantages :

+easy to use +extraordinary custmer support +great functionallity

Inconvénients :

-javascripts delaying website load speed

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very pleased with the results so far

5,0 il y a 6 ans

Commentaires : Easy set up, a bit of tweaking at the start and then easy management moving forward.

Avantages :

Being able to acquire more data via Facebook and email has been brilliant. Personalised ads are clearly the future and Socital provides a really easy way to manage that. Very happy with the product so far.

Inconvénients :

I'd have preferred a little more set-up assistance at the start, but their customer service team were great moving forward and everything was running smoothly in no time.

George
Marketing (Grèce)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great product - great support

5,0 il y a 6 ans

Avantages :

GDPR & the great automation in segmenting the emails

Inconvénients :

Lack of advanced editor & scheduling plugins

Réponse de l'équipe de Socital

il y a 6 ans

Thank you for the kind words George. As for your suggestions for improving the editor, we are releasing new features approximately every 4 weeks, so hopefully the next version of the platform covers you (it does include some new scheduling tools).

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Électronique grand public, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

We all need a helping hand in our Marketing automation

5,0 il y a 6 ans

Avantages :

Easily embedded plugins to fire up your marketing automation, GDPR compliance, personalization

Inconvénients :

More features and customization in current plugins.

Réponse de l'équipe de Socital

il y a 6 ans

Thanks for submitting your review! We are launching a new version of our plugin management tool, including some advanced targeting tools. Hope you will find them useful.

Bill
e-commerce admin (Grèce)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great automation platform

5,0 il y a 6 ans

Avantages :

The ability to identfy and segment our emails.

Inconvénients :

We are generally happy. No serious cons.

Richard
Richard
Founder (R.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Socital is fantastic to use.

5,0 il y a 6 ans

Avantages :

Socital has transformed my clients ecom businesses. The dashboard is incredibly easy to use and quick to set-up, and once working - drives personalised ads based on the users journey. My clients are very happy with the results of Socital.

Inconvénients :

Nothing. Everything is great with Socital - perhaps more education on additional features.

Réponse de l'équipe de Socital

il y a 6 ans

Richard, thank you for the feedback. We will make sure that we will include additional info every time we release new features.

TANIA
retail manager (Grèce)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

EASY AND USEFUL MARKETING TOOL FOR E COMMERCE PLATFORMS

5,0 il y a 4 ans

Avantages :

USEFUL AND EASY MARKETING TOOL. PERSONALIZED RECOMMENDATION FOR ONLINE CUSTOMERS AND TARGETED EMAIL CAMPAIGNS.AMAZING PERSONAL ASSISTANCE FROM SOCITAL EXPERTS.

Inconvénients :

I WOULD LIKE AN EASIER CONNECTION WITH OTHER MARKETING PLATFORMS LIKE MAILCHIMP.

Elsa
GENERAL MANAGER (Grèce)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

EASY TO USE / A GREAT E COMMERCE TOOL

5,0 il y a 4 ans

Commentaires : OVERALL IM VERY SATISFIED USING SOCITAL

Avantages :

WITH SOCITAL I WAS ABLE TO INCREASE INSTANT SALES CONVERSION RATE AND REDUCE CART ABANDONMENT. CUSTOMER SUPPORT IS EXCELLENT

Inconvénients :

THERE IS NOTHING TO SAY AND I AM VERY HAPPY SO FAR

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy to use and effective

4,0 il y a 6 ans

Commentaires : We are growing database and the conversion rate of our e-commerce

Avantages :

It is really easy to implement and the team support helps in order to complete the Magento integration in just few and quick steps. You can run campaigns with a little effort.

Inconvénients :

The campaigns are still a bit limited, it would be great having more possibilities in terms of campaigns differentiations.

Réponse de l'équipe de Socital

il y a 6 ans

Thank you for your feedback! Following up on your suggestions: we are releasing new features approximately every 4 weeks, so hopefully the next version of the platform covers you (it does include some new scheduling tools).

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Εverything is perfect

5,0 il y a 6 ans

Commentaires : I have a very good collaboration with the team.
I am very satisfied with the software.

Avantages :

Fast return on each campaing. Εasy to use.

Inconvénients :

Nothing