Avis clients sur Power Diary

Power Diary Is An Amazing Comprehensive EMR

Commentaires : Power Diary solves multiple problems for me by offering an All-In-One type EMR platform that allows me to document, track my invoices, communicate with clients, manage my schedule, and pay attention to my reports.

Avantages :

Power Diary offers LOTS for features: built-in CRM for email & SMS marketing, appointment reminders, and client correspondence; HIPAA compliant EMR for SOAP notes; customizable templates for SOAP notes and intake/consent forms; the flexibility to create your own SOAP notes and forms; automatic invoices generated when appointments are created; easy scheduling in-person & online through a client portal; capability of clients to pay in advance when they schedule online; Stripe integration with payment processing; reporting for KPIs to understand practice management; ability to create session packages; ability to create 1-on-1 sessions or group classes

Inconvénients :

1-way sync with Google calendar - 2-way sync would be much better so that the calendars could fully communicate

Review

Commentaires : Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.

Avantages :

- Visually appealing - Ability to produce multiple reports - Simple and easy to use calendar and client set up - Client online booking portal - Medicare processing - Data consistancy

Inconvénients :

- Limited functions available on the calendar - cannot view single day of the week for multiple weeks - Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not - Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually

Great practitioner software

Commentaires : I have found the support to be excellent and response time is reassuring and lets me feel confident that there is always someone there to help.

Avantages :

The usability and options from a therapist/admin perspective are faultless.Power Diary makes the admin side of my business a dream, the customer service is quick, friendly and always professional which and allows me to focus on what I do best, hands on therapy. Multiple options available for notes, forms, files, templates, uploads, emails etcSimple and concise invoices.Without Power Diary, moving to a paper free clinic would have been a lot tougher. Thanks!

Inconvénients :

The client portal interface and options.The lack of individual control over the client portal to allow my use of branding to follow through into the booking system.The lack of an option for clients to automatically add to their chosen diary.

Not too bad, with potential

Commentaires : Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Avantages :

Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Inconvénients :

They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business). They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive. They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Highly recommend

Commentaires : It’s been excellent.

Avantages :

I love the scheduling, records section, customisable forms, invoicing, simplicity of Medicare, client portal, everything.

Inconvénients :

I really need electronic prescribing to be incorporated.

Fantastic product.

Commentaires : So easy to use and vital for clients to book online. Also Power diary support team are always on hand to help if needed.

Avantages :

Ease of use and appointment scheduling and easy for my clients to book online

Inconvénients :

No cons at the moment as I am still getting to grips with the product.

I chose PD and have not regretted it; it is super functional and very easy to navigate and use

Commentaires : Still setting up; but I can see how much more streamlined I am and when I get really busy it is going to be a huge benefit.

Avantages :

Using the calendar; all of the hyperlinks to other records; the invoicing.

Inconvénients :

still trying to get set up with Medicare; but getting there.

Affordable and customizable, Power Diary meets every need!

Avantages :

With online videos, live training sessions, and data importing, it's easy to get started with and use Power Diary. Being able to create my Notes Template to exactly meet my needs has been the best feature so far, but I'm just getting started. There are so many other features that will be great to integrate into my practice. Power Diary provides me with exactly what I need, many great features with great customer support while actually remaining affordable!

Inconvénients :

Currently, I can't think of anything else I would want from Power Diary.

New to Power Diary

Commentaires : Main feature that we liked is the integration with Xero which enables us to be exact with our accounts and in a time efficient manner.

Avantages :

Offers a comprehensive platform for client management, reports and accounts.

Inconvénients :

Main feature that is lacking is the inability to select diary slot timings for individual practitioners. We offer 5min reviews to hour long appointments between different practitioners. The one size fits all for all practitioners makes it difficult to see some of the diaries with shorter time slots.Also, when you print out the diary, it has client data that on it that means the print out has to be shredded after, apart from snipping, there is no way to not have this data on the printed diary.

A helpful software for a small scale physical therapy practice

Avantages :

Customizability for practitioners when patients book or cancel, ease of client portal functionality, stripe integration, medicare and dva integrations, customer support team,

Inconvénients :

The inability for clients to pay for group sessions via strip, lack of integrations to other softwares e.g. square

Easy to use, great functionality, responsive team

Commentaires : We moved from Front Desk PM to Power Diary after 12 years. We were naturally anxious about how the information would be migrated to the new system, and whether the system would be able to handle the frequent, high intensity use our multi-practitioner, multi-disciplinary team demands. We have 42 users, and 29 practitioners so we needed a system that was responsive, adaptable and customisable and easy to use. Power Diary has been all these things in the two weeks we have used it, and anything we couldn't use the team were an email (and a phonecall) away, fixing issues for us, helping us navigate and making our lives easier.

Avantages :

The flexibility of the product and the willingness of the support team to take on suggestions for improvement or tweaks that would improve functionality further.

Inconvénients :

Would love to drill down a bit more on the toggle restrictions but will be passing that suggestion on.

Clinical Psychologist

Commentaires : Benefits - quick ability to get Medicare rebates once relevant data entered- not as easy to enter less frequent options - such as DVA clients or overseas student insurance options for online rebates Good ability to do quarterly tax accounts/ records from the program Still using other online storage/ memory options for client records (other than session notes) as not a great way to upload quickly -such as with google drive from the printer scanner

Avantages :

Easy to use/ find way around for new receptionists etc Easy to find/ record client information/ details

Inconvénients :

Difficult to look up problems/ find information on the frequently asked questions - I've wasted a lot of time trying to find an answer to problems such as where to input Medicare/ Referrer/ Third party details- and have ended up having to call the customer support line due to bad info/ options etc It would be better to have an easy option to colour diary entries/ customise the colour of the client diary options from the drop down menu -to easily change/ add other colour options unique to our practice -

Great system for my business and does everything I want it to do

Commentaires : I am very happy with the performance and customer service of PD. Yes it is a monthly investment but it’s worth the ease and help it brings to my company.

Avantages :

Power diary is very easy to work with. It integrates with Xero and does what you need a system to do. Customer service is always great, you’ll always receive a reply and answer. And even if certain features are not available yet, they listen and make changes to the system to make it more user friendly. It is a very user friendly system.

Inconvénients :

The notes feature in Power diary could do with some improvement but that said, it is already improved heaps from how it was but could still do with some tweaking to make it better. Bulk communication could have more parameters to choose from (eg location etc)

Power Diary Review

Commentaires : Excellent! Very happy. Saves me enough time to make private practice worth while.

Avantages :

It’s just practical... it takes care of Medicare and DVA, it manages my invoices and when ever I have a problem I can just call the support team.

Inconvénients :

I work alongside my peers in the same building under the same brand but we keep our businesses separate. So I’d like it to talk to my colleagues in practice, but without sharing the finance component. That’s not easy to set up which is a pain.

Easy to use and so many features

Commentaires : We have solved all our timetabling difficulties and sharing information dilemmas easily.

Avantages :

I love that you can do so many things in one program. You can schedule clients, set up automatic texts, send emails and letters, invoicing, store files and so much more. For a small private practice it's great to be able t add multiple users and write our progress notes straight in the one place. We can access stored files for shared clients and you can access it from so many places. Also love how easy it is to get help when things go wrong :)

Inconvénients :

That the view keeps changing (It's great that you can switch things around though and that it isn't changed all at once). Other than that everything is great!

Powerdiary is a life saver

Commentaires : Its been fabulous!

Avantages :

I loved the functionality and the ease of use...it keeps everything in one place..and can be accessed wherever you are!

Inconvénients :

I wouldnlove powerdiary to intergrate with tyro, and to be able to run healthcare claims. I would also like a handwriting pad that can be saved for people that handwrite notes rather than uploading.

Power Diary rocks

Commentaires : As a sole trader, Power Diary allows me to spend more time focussing on my clients whilst keeping up to date with appointments, record keeping, filing, bookkeeping and managing client relationships quickly and effectively throughout the day. As a business owner the reporting features allow me to access key data which helps me make astute business decisions.

Avantages :

The support. When I have a question, problem or challenge, help is always on hand as soon as I ask for it. The assistance provided is always relevant and effective, and on the rare occasions I want to do something that is not available that is quickly identified so no wasting time trying to do the impossible. All those things to date have been implemented in upgrades, so they really do listen!

Inconvénients :

It can’t do the washing up, the laundry, the vacuuming and dusting, nor can it put out the rubbish. ;D

Power diary is perfect!

Commentaires : I had a couple of issues early on but the support team fixed them promptly and couldn't be more helpful with any inquiry that I have had.

Avantages :

The decline in missed appointments thanks to the automated SMS system

Inconvénients :

At the start it was the note taking ability but since signing up it has evolved into the easiest notes to record

Five Stars for Power Diary

Commentaires : I love Power Diary and use it everyday, it integrates well with my phone calender and has all the features I need to run my Reiki business. Even though the price is a little high for my one person business I'm so glad I made the investment right from the get go. I have confidence my client files are safe and record keeping is easy.

Avantages :

The ease of use, set up and integration with google calender and stripe. Australian owned and based with servers in Australia. This was the selling point for me when I started my business and I have at times struggled to keep paying the monthly fee.

Inconvénients :

Would like it to be integrated with PayPal and better integration with google calender ie appointments I put into my phone don't show up in Power Diary. I'd love to see an app version for ease of use on the go.

PosAbility Review

Commentaires : PowerDiary is a very important part of our business

Avantages :

The recurring feature, drag and drop of scheduled sessions, reporting to xero and mailchimp, aged receivables

Inconvénients :

That there isn't an option to recur the colours (rooms) for sessions unless setting up the session initially. Privacy options to see notes and files are not personalised - we want only some staff to see some documents

A comprehensive practice management system that is easy to use and has great customer support.

Avantages :

Easy to use . Comprehensive, it does everything I need including financials. I love the SMS reminders. Excellent prompt technical support.

Inconvénients :

The only problem is I have encountered were to do with my Internet connectivity, which makes an entirely web based practice management system a little tricky.

Great software!

Commentaires : I have really liked it, it's been easy to use and updated reasonably regularly with good updates.

Avantages :

It's really easy and intuitive to use! Even for new people it's easy to explain and there are heaps of potential options for labels and flags so easy to tailor how you want!

Inconvénients :

I think more could be done for confidentiality, there is a privacy mode (which hides everything) but similar programs allow for partially de-identified screens (e.g. just having initials, or first initial with a client code).

Super!!! all round a very good online diary

Commentaires : I've had very few problems but when I do customer service is 10 out of 10 so efficient and friendly.. the one thing I'm not convinced with, and probably could be improved is the credit card payment platform system , Ive had issues with that

Avantages :

Easy !once you get the handle of it.. the set up is very good with so many features

Inconvénients :

A little awkward to start with eg: setting up times gaps etc once done it all works so well . The price is probably high end but worth it..

Great Office management software

Commentaires : Power Diary provides us with a great calendar system, sms reminders for client appointments, financial management of client invoices all covered as is link to Stripe!

Avantages :

Versatile, many different options, ease of use, links to google calendar, fantastic support for any problems encountered

Inconvénients :

can get a bit pricey when more than 8 calendars used. Also, when all diaries are displayed, it is very difficult to view each

Review

Avantages :

Autosave notes function, online bookings, cloud based

Inconvénients :

Reports. Lacks easily accessed simple data or graphs for common reports. Everything seems to need to be downloaded to excel, manipulated and then hopefully you find what you want. Unuser friendly and very time-consuming.