Avis clients sur Streem

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En savoir plus sur Streem

Streem se donne pour mission de rendre les connaissances du monde entier accessibles à tous grâce à des expériences client et une connexion vidéo enrichies en RA.

En savoir plus sur Streem

2 avis affichés

Shôn H.
Commercial and Business Sales Manager
Construction, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/06/2021

"My time with Streem"

Commentaires: Nothing but positive, the level of support working with the team at Streem has been unbelievable, always on hand to help, and happy to listen help us understand how we can further use Streems functionality

Avantages: Ease of use. Having had to deploy Streem out to over 800 people in our organisation, from the highly technical to technophobes, it has been a pleasure to introduce software that simply works, easy to pick up, intuitive and very fast to deploy.

Inconvénients: Really hard to find negatives, getting senior management to understand the value of the software and the customer engagement it delivers.

  • Source de l'avis 
  • Publié le 16/06/2021
Cristal L.
Cristal L.
Customer Experience Specialist
Services aux consommateurs, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 11/05/2019

"Great concept, execution and support need work"

Avantages: I liked that you were able to keep history of the contact and video sessions, and also that you could take pictures by getting a screenshot

Inconvénients: It feels like one of those software program that isn't at it's prime yet, it's very finicky, would love to see how it works in the future once it's developed more.

Réponse de l'éditeur

envoyé par Streem le 10/08/2021

Thank you for your feedback, we're excited for you to come back and try our software again as we have made significant improvements. Both our Expert and Customer experiences have been refreshed and we have added an iOS and Android app with advanced AR features, including our OnSIte experience. See it in action https://www.streem.com/get-a-demo

  • Source de l'avis 
  • Publié le 11/05/2019