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Avis clients sur LemonadeLXP

En savoir plus sur LemonadeLXP

LemonadeLXP est une plateforme primée qui transforme la formation d'entreprise en microapprentissage addictif basé sur les jeux.

En savoir plus sur LemonadeLXP

Avantages :

It is very user friendly and easy to navigate through the different tabs and the different courses.

Inconvénients :

I dislike the fact that the scenarios step is so complicated.

LemonadeLXP - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Probabilité de recommander le produit

9,6/10

LemonadeLXP a reçu une note globale de 4,8 étoiles sur 5 d'après 28 avis d'utilisateurs publiés sur Capterra.

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Marie
Training and Development Specialist (É.-U.)
Banque, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

LemonadeLXP for the WIN!

5,0 il y a 2 ans

Commentaires : LemonadeLXP has been an amazing addition to our credit union. We have had the greatest support from the team at LemonadeLXP. [SENSITIVE CONTENT] and the short time we were able to work with [SENSITIVE CONTENT], have been absolutely amazing. They are easily accessible through email and have weekly/monthly touch bases with us to work through any issues or showing us new features.

Avantages :

The product itself is amazing to say the least. From our go live date, we have had such amazing feedback from staff and the training department loves to build steps in it. It is nice to have different step options to build a course. It allows for more effective learning. For example - to be able to create a DEMO that walks through hotspots of where someone should be clicking through a process is much more effective rather than just having screenshots and arrows. Staff was very receptive to the change over and excited to keep building their credit union!

Inconvénients :

The one thing we are working through is the reporting aspect. We have certain compliance courses that need to be taken and the reports have to be in a certain format. LemonadeLXP has been wonderful and helping us getting the reporting to what we need to it to be and is working through additional features to be added.

Erika
Training Coordinator (É.-U.)
Services financiers, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

New to Lemonade and enjoying the ride

4,0 il y a 2 ans

Commentaires : So far I've really enjoyed the new program and working in it. I think the gamification of the platform has really been a game changer for us with getting staff engaged with learning material both in and outside of the classroom. I think this will also be a really booster for our compliance courses that no one looks forward to taking.

Avantages :

Really like the steps to help create more engaging courses for our staff and soon for our members. In our last platform we were really limited for course creations and didn't have anything to push towards our members. Also like that it is gamefied so that it pulls staff in towards wanting to take courses and learn. Also really liked some of the automation features that were built in for this platform. Took a lot of manual editing/management off of our departments plate. Really love that almost anyone can create a course in here - I went from being one of the only individuals in my department who could make courses to now being able to focus on bigger courses while my teammates can now make their own courses specified for their classes. Helped bring more team collaboration to our group.

Inconvénients :

Some minor things - would love to see a way to create folders for courses for admins. The searching feature is nice but doesn't seem to pull what you are looking for that well. Getting better with the sorting feature that is nice, but I think having the ability to customize sorting courses into folders would be nice. Also an alphabetical sort option would be beneficial. Loved that you can test play a step, but disappointed that you can't test play a course and get the feel of what the learner will see through a course view.

Réponse de l'équipe de LemonadeLXP

il y a 2 ans

Hi Erika, Thank you so much for the review! We would love to connect with you to discuss your feature requests!

Kari
Sr. Learning and Development Consultant (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Product

4,0 il y a 2 ans

Commentaires : I do appreciate the ease of use and the interactivity.

Avantages :

Gamification, ease of use as a learner and easy upload on administration.

Inconvénients :

The reporting is getting better but initially it was difficult to extract audit data.

Chris
Head of Digital Adoption & Engagement (É.-U.)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An outstanding platform, that makes it fun, while making a serious impact

5,0 il y a 5 ans

Commentaires : We've found the platform's agility and ease of both content development and deployment significantly differentiate it from our traditional L&D platforms. We're tasked with engaging a large, dynamic employee base that is face to face with Customers during most of their day (so when we block time for learning, it needs to be impactful). Lemonade gives us the ability to support major change management events with robust learning experiences, and also support more tactical content for niche, or unexpected needs with same week, even same day turnaround. Large or small, Lemonade has become a crucial tool in our ability to service Customers and meet growth goals. Lemonade's support team at LaunchFire is an outstanding bunch to work and partner with.

Avantages :

The ease of high quality content creation and rapid deployment - its genuinely a cinch with Lemonade.

Inconvénients :

No significant cons, Lemonade is an excellent platform.

Réponse de l'équipe de LemonadeLXP

il y a 5 ans

Thanks, Chris! Your review made our day.

Mickey
Director of Digital (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Lemonade Review

5,0 il y a 4 ans

Commentaires : To drive adoption of our digital banking products, it was critical for our frontline staff to recommend products to clients. The Lemonade Learning Platform from Launchfire provides our associates with the knowledge, tools and confidence they need to promote our digital products…all while having FUN!

Avantages :

The game-based experience keeps our learners engaged and active participants. Course creation is very intuitive, allowing you to create new courses with little effort. Multiple step types provides the course writer with options to present different ways of delivering content that will keep the learner engaged. Role play scenarios are very useful in providing knowledge pertaining to specific customer interactions. The real-time course feedback provides learners with the information they need to increase their knowledge on the subject.

Inconvénients :

There is not really anything other than there have been occasions where a particular set of report detail was needed and not available from the solution but the Launchfire group was able to provide.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Hi Mickey! Thanks for the great review. Our CX team will be reaching out to you shortly to work with you on your analytics needs. We'd love to make sure your requirements are on our development roadmap!

Deborah
Sr. Manager, Learning & Development (É.-U.)
Services financiers, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Agile Learning Made Fun

5,0 il y a 4 ans

Commentaires : Overall, my experience with both the company and the platform has been exceptional. The company made the onboarding experience insightful, workable, fun, and engaging. Additionally, they're extremely responsive to their clients, not only answering little questions that arise but also to ideas for future features. The platform is easy to use from an admin/authoring perspective as well as from the learner perspective. It is fun, engaging, and allows for measuring 'mastery' versus 'seat time'.

Avantages :

We chose Lemonade LXP for it's ability to create an agile learning model - where learners can progress through content they know and spend more time on the content they don't - while also delivering the content in an engaging way. The platform brings an element of fun for those who enjoy it but also includes the learning tracks and easy-to-use content delivery methods for everyone.

Inconvénients :

Currently, the software isn't user friendly for multiple business units authoring content and learning tracks (it all goes into one bucket for admins to decipher). That said, I know this is something the company is working on. Something to note about the company is that they're responsive to client needs and actively seek ways to improve the platform.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Deborah, thanks very much for the review! We really appreciate it. We pay particular attention to any "Cons" as they provide insight for our product roadmap. Regarding the rule-based access control for authors, we've built something to give you a finer control over who can author, and who can publish. It was currently released to your instance for you to configure who can do what. We'll be activating the system shortly! We wanted to give everyone a chance to tailor their settings before we did!

Jennifer
Training Manager (É.-U.)
Services financiers, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fun and Engaging!

5,0 il y a 4 ans

Commentaires : We are now able to deliver on-demand training to the branches without causing a hardship on the branch by taking an employee away from their day to day duties. The employees can now take short bursts on training each day if they would like to so that their knowledge stays fresh.

Avantages :

I like that the system is user-friendly for the learners and admins. After a short tutorial with our Lemonade rep, our training team was creating our own content. The users can now play games while learning or reinforcing knowledge without taking them away from their branch for an extended period of time to attend training at a training center. I love the reports that we can pull from the system as well. We can pin point our knowledge peaks and gaps, which has helped us modify our training content.

Inconvénients :

I really have nothing negative to say about this product.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Thanks for taking the time to review us, Jennifer!

Taylor
Virtual & Digital Training Specialist (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lemonade LXP is critical for my company's Training Department

5,0 il y a 2 ans

Commentaires : I love working with our reps at Lemonade almost as much as I enjoy utilizing the software. Lemonade is critical at my organization, we use it every single day. Every time I have a question or need assistance everyone at Lemonade is always so happy to help. I thoroughly enjoy our partnership.

Avantages :

Lemonade LXP has been one of the primary reasons we have had the ability to migrate from in-person learning to instructor led digital learning. The simulations give us so many possibilities

Inconvénients :

The only thing I dislike about his software is the reporting. I find it to be not always accurate, and it can be difficult to understand/navigate.

Juliana
Teller/CSR (É.-U.)
Banque, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The best online learning I've ever experienced.

5,0 il y a 4 ans

Avantages :

I like that this software makes learning policies and procedures fun. Lemonade has made it so that we all are learning more each day while competing to have the most clients. It is very user friendly and easy to navigate through the different tabs and the different courses.

Inconvénients :

There was a glitch a few months back (someone named [SENSITIVE CONTENT HIDDEN] was able to help me figure it out). This glitch however had shown a whole bunch of extra upgrades that were never implemented, kinda gave a false idea of having more upgrade options.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Thanks for your review, Juliana. We're glad the issue you experienced a while back has been fixed. We work hard to tackle any glitches lickedy split! If you run into any other issues, please click the blue help icon at the bottom right of your instance to contact one of our agents. Thanks for helping make LemonadeLXP sweeter!

Colin
Change Management Consultant (Canada)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Making learning fun (and more effective)

5,0 il y a 5 ans

Avantages :

This platform was easy to implement and has truly revolutionized how our staff learn. I really like the narrative component of the learning environment - which adds a layer to the learning experience that can be used to highlight the values and purpose of your organization in a creative way. The leaderboard also adds an important and impactful component of competitiveness to learning.

Inconvénients :

Honestly, since implementing I don't have anything negative to say about the software.

Réponse de l'équipe de LemonadeLXP

il y a 5 ans

Thanks for taking the time to leave this sweet review, Colin!

Brittany
Director, eCommerce (É.-U.)
Banque, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy to use and wonderful account support!

4,0 il y a 2 ans

Commentaires : We've had a great experience with LemonadeLXP. Our account team is outstanding. They're very responsive, and always willing to get on a call with us to talk through our questions and provide recommendations. The system is very user friendly to set up the different steps and courses.

Avantages :

Lemonade is so easy to use with our employees! In the short time we've gone live, our employees really enjoy the quick steps in the courses for their learning. The system was easy to set up and building courses is so simple. The content exchange feature has been extremely helpful, especially in helping us get new content out quickly for our learners. We also have Digital Academy which is great for both our employees and our members. The interactive demos have been very helpful in assisting members and helping to train our employees on digital tools.

Inconvénients :

We struggle sometimes with the reporting and understanding how engaged our learners are. Assigning people to groups can also be very manual without an SSO integration.

Jessica
Learning and Development Program Manager (É.-U.)
Banque, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Lemonade Review

5,0 il y a 2 ans

Commentaires : My overall experience with the platform has been wonderful. [SENSITIVE CONTENT] has been a great resource, always available when we need him and we never feel like an inconvenience.

Avantages :

I love the ease of all areas of this platform!!

Inconvénients :

Building of Content took/takes longer then anticipated and there is an inability to inactivate employees if terminated mid year without losing all of their reports. These are the ONLY two things that I could possibly think of for this question.

Coral
Teller/CSR (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Lemonade is fantastic!!!

5,0 il y a 4 ans

Commentaires : I am solving so many business problems with Lemonade. It doesn't even feel like I'm under pressure because Lemonade has helped train me so much for my job. I love using it, and I will continue to use it. I can't get enough of it! #TwoThumbsUp

Avantages :

I love how it's so easy! I have a real problem with computers, let alone learning on my own on them! But Lemonade is easy! It's so accessible to everything! Because it was so user friendly, I really can enjoy my time on it! I have learned so much about my new job and I could not have done it without Lemonade! I only wish I had started playing on it sooner so I could have more points ;D

Inconvénients :

There is nothing I would change about this software. I love everything about it. I love the graphics and the sound effects are so cute. It's very user friendly and that makes everything so much better. You can actually enjoy yourself while learning at the same time.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Thanks, Coral! Reviews like these are why we do what we do! :)

Jaime
Director, Learning and Development Solutions (É.-U.)
Assurance, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Amazing Platform for Learning and Gaming Needs!

5,0 il y a 5 ans

Commentaires : We love lemonade! Our client was looking for a fun way to engage their learners through a game-based platform and Lemonade delivered everything we wanted and more. It's easy to customize the game and there are so many cool choices for questions, simulations and role-play scenarios. Learners loved the leaderboard and competition was at an all time high. Our client was thrilled with the results. We are already planning our next game using Lemonade!

Avantages :

There are so many great features about Lemonade! It's an easy to use, fun and engaging platform. The game itself is customizable and the platform offers a wide variety of learning activities - different question types, simulations and role-based scenarios. The customer service is also outstanding.

Inconvénients :

I don't dislike anything, this platform has all the features we wanted for our gaming needs!

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

We're so grateful for your kind words, Jaime. Thank you for sharing your review with us!

Kendall
Training Supevisor (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great system!

5,0 il y a 4 ans

Commentaires : Our experience has been great. The system has created a solution for a need we had. We had been looking for a fun way to provide microlearning to our front line and keep them engaged in learning, which has been especially helpful within the environment we are in now where training is currently all being held virtually at our company.

Avantages :

It's very easy to use. My training team has been building content in Lemonade for a while now, and it's one of the most user friendly platforms we have for content creation.

Inconvénients :

I like everything in Lemonade! Knowing what I know now after using the system for awhile, the only thing on my current wish list is for more user levels. But, that's just a testament to how much our front line enjoys playing the games! Some of our "power users" have reached the top level.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

We're glad you're enjoying your taste of Lemonade, Kendall!

Amanda
Manager, Client Engagement and Marketing (É.-U.)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Company to work with! Love this Product

5,0 il y a 5 ans

Commentaires : We are using this platform for a few of our clients to run games and reinforce learning. So far everyone has loved it! Many benefits to this platform including: ease of use, fun, engaging, encourages competition.

Avantages :

Lemonade is a wonderful company to work with. They have a fun and exciting product. They are always super responsive and helpful. We will continue to work with them and use their platform.

Inconvénients :

I did not dislike anything, great product

Réponse de l'équipe de LemonadeLXP

il y a 5 ans

Thanks for the wonderful review, Amanda!

Cathy
Project Coordinator (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A fantastic product!

5,0 il y a 3 ans

Avantages :

The learning platform was surprisingly easy to set up. The customizable options open doors to a wide variety of aesthetic creating a fun experience with both form and function.

Inconvénients :

The challenge with the platform is creating content for the robust options to give the user a rich experience.

Réponse de l'équipe de LemonadeLXP

il y a 3 ans

Hi Cathy! Thanks so much for taking the time review us and share your feedback. If you're still experiencing challenges, definitely send us an email so we can get to the bottom of your concerns. We're happy to help make your user experience richer. :)

Estela
Teller (É.-U.)
Banque, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Lemonade Review

5,0 il y a 4 ans

Commentaires : Its fun and easy to play. Great as a mind refresher for product and services without being boring.

Avantages :

Its user friendly and easy to learn and travel.

Inconvénients :

Didn't win in courses contest but not software fault.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Glad you're enjoying your sip of LemonadeLXP, Estela! We hope you win your next team contest!

Isaac
Teller (É.-U.)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Lemonade Review

5,0 il y a 4 ans

Commentaires : Fun to use and a good refresher for products and services!

Avantages :

Very user friendly and easy to navigate.

Inconvénients :

Didn't win in a contest but not your fault!

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Thanks, Isaac. Hope you do well in your next internal contest!

Erica
Technical Writer/Digital Engagement officer (É.-U.)
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Thirsty for Lemonade!

5,0 il y a 5 ans

Commentaires : Our company does not have any current training for our digital products so we are implementing Lemonade for our branch and contact center employees. We hope to get our folks interested in learning and making them digital advocates for our bank.

Avantages :

Lemonade is a refreshing change of pace from the traditional, page turning training that most companies offer.

Inconvénients :

I wish there was a bit more customization. For example, I would like to be able to remove/disable the grading system.

Réponse de l'équipe de LemonadeLXP

il y a 5 ans

Glad we could quench your thirst! Thanks for the thoughtful feedback, Erica.

Moises
Teller (É.-U.)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

great product

5,0 il y a 4 ans

Commentaires : I really love the Lemonade games, I have learned a lot from them, just over all a great product

Avantages :

what I like the most of the software is that its very easy to use and you don't really have any problems.

Inconvénients :

I don't really see anything I least like about the software, I really believe they have done a great job with it.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Thanks for taking the time to review us, Moises!

Amber
Trainer (É.-U.)
Banque, 5 001–10 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

One of the best Products

5,0 il y a 4 ans

Avantages :

I think the fact that the activities are already built.

Inconvénients :

I dislike the fact that the scenarios step is so complicated.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Thanks for taking the time to review us, Amber. If you're having trouble with the scenario step, click the blue help icon at the bottom right of your instance to contact one of our agents. We're happy to show you some tips and tricks that make creating content easy.

Lori
Teller (É.-U.)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fun Product

5,0 il y a 4 ans

Avantages :

It is easy to use and I enjoy the game element.

Inconvénients :

At times it is confusing as to where we can review the information that we are being tested on.

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Hi Lori. Thanks for the review! We've reached out to your admins to see if we can help order things differently! Let us know if this resolves the issue.

Noelia
Lead Teller (É.-U.)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent Learning Tool

5,0 il y a 4 ans

Commentaires : learning experience

Avantages :

This software helped me refresh my memory on banking products, the correct ways to process transactions and how to detect fraud.

Inconvénients :

do not have any complaints towards the software

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Sweet! Thanks for taking the time to review us, Noelia.

Tommy
Consultant (Canada)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

My review

4,0 il y a 4 ans

Avantages :

Fun for testing, post training, if an assessment is required anyway

Inconvénients :

the high end rewards are too high and impossible to get realistically

Réponse de l'équipe de LemonadeLXP

il y a 4 ans

Thanks for sharing your experience, Tommy. Feedback helps us make Lemonade sweeter.