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Avantages :

It's simplicity and ease of use not only for our Early Years Educators but for our parents too.

Inconvénients :

Some times the response is slow and features get disappear.

Parent - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,4
Rapport qualité-prix
4,7

Probabilité de recommander le produit

8,7/10

Parent a reçu une note globale de 4,6 étoiles sur 5 d'après 89 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (89)

Gemma
PA to the manager (Émirats arabes unis)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Parent App is the best platform

5,0 il y a 2 mois Nouveau

Commentaires : Base on my experienced Parent app is a good platform to be use in any nursery or daycare institution.

Avantages :

Using a parent app for nursery updates offers a seamless and stress-free way to stay informed about your child's daily activities and progress. The app provides real-time notifications, photo and video sharing, and detailed daily reports, ensuring you never miss a moment. Its user-friendly interface and secure communication with nursery staff make it easy to stay connected and engaged. Additionally, event reminders and access to educational resources help parents stay organized and supported in their parenting journey.

Inconvénients :

Some technical issues like bugs, crashes.

Debra
Assistant Director (Canada)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Hester How uses Parent App

5,0 l’année dernière

Commentaires : Our experience with Parent has been successful, as we saw its full benefit during the COVID years. Communication and facilitating educational learning for the children, when they were at home were done via the App.

Avantages :

Recording Observations of children and Curriculum for children.Posts to families.Messages between educators and families.Administrators can access information on children and families that educators prepare or are responsible for, better and easier management of staff and duties. Updates on the development and activities of children are ready available to administrators.

Inconvénients :

Some features can be improved to be more user friendly/specific for our individual needs.However we have received the support as needed.Suggestion for improvement to the App's functions has always been welcomed by Parent App.

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Thanks for the awesome feedback, Debra ���� We work hard to meet expectations and we're happy to hear we hit the mark for you����

Rakshanda
Branch Manager (Émirats arabes unis)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Parent App Feedback

3,0 l’année dernière

Commentaires : It is very convenient for administrators as well as parents. It is user friendly.

Avantages :

It has very nice and varied features . The app is user friendly.

Inconvénients :

It must show notifications on the phone without opening the parent app.

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Hi Rakshanda, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Regarding the in-app notifications, kindly click on your picture at the top right corner, access the settings menu and choose the notifications tab, from there you can enable to receive pop up notifications without having to open the app on your phone.

Omaima
Principal (Émirats arabes unis)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Very Satisfying

5,0 le mois dernier Nouveau

Avantages :

Very easy to do, all the team is so helpful.

Inconvénients :

No problems, if small problems disconnecting immediately will be fixed.

Ola
Nursery Manager (Émirats arabes unis)
E-learning, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Easy to use

5,0 il y a 3 ans

Commentaires : Parent App is having the same importance to our usage for what's app and Facebook and their customer support is amazing interns of quick reply and the guilds they are having inside the app now is making our life easier. As much as our parents are satisfied we will keep always using the solution

Avantages :

Very user friendly and easy to use, almost same experience while using Facebook when we post pictures and videos. The best part about it is our parents who became more interactive liking the pictures and tagging their children and having more valuable conversation with them in our virtual parental meetings via zoom. Thanks Parent App for making our daily operations easier.

Inconvénients :

Will be great if they enabled the option of online payments directly from the app.

Réponse de l'équipe de Parent Childcare Management Solution

il y a 3 ans

Hi Ola! Our sincerest apologies for the late reply. We can't thank you enough for your kind feedback, and it truly is comments like yours that keep us going and motivate us to aim even higher! Our product team is looking into the option of integrating an online payment option inside the app, and we really do hope that this is something we can offer soon. It's our pleasure to have you on board with us, and we look forward to a long and successful partnership together where we can continue to help you cover all your daily operations. Best regards, Parent Support Team

Brooke
Director of Admissions (Canada)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Review for Parent

4,0 il y a 6 mois

Commentaires : I recently switched over to Parent for managing our childcare admissions, and unfortunately, my experience has been satisfactory. While the software has some promising features, it falls short in several key areas, making it challenging to effectively manage our childcare center.

Avantages :

customer support, which has been responsive and helpful in addressing any questions or issues that arise. Their willingness to assist and provide timely solutions contributes to a positive user experience and ensures smooth software implementation and usage.

Inconvénients :

The software lacks certain essential features that are crucial for managing a childcare facility effectively. For instance, it does not offer a customize registration form (they are working on it) making it difficult to register children into the program. The absence of customizable templates for forms and documents also hinders our ability to create tailored materials for parents and regulatory compliance.

Nicky
Marketing Manager (Émirats arabes unis)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy use, all-in-one nursery management software

4,0 il y a 4 ans

Commentaires : We have saved so much of our budget from not having to print so much and now we can use that budget esle where! The app is definately worth it!

Avantages :

I absolutely love the inspirations library; it makes it so fast and easy to prepare activities and serves as a database for all our activities that we can easily find and use again. The new survey feature has been helpful during the covid-19 pandemic, as we can create daily health surveys as required by the authorities. The documents module is also a great feature, now we can keep all our documents in one central place that is easily accessible by staff and we can share documents with parents directly.

Inconvénients :

It would be a nice to have a feature so the parents are able to upload documents from their portal in to the child's profile. It would save the admin a lot of time.

Réponse de l'équipe de Parent Childcare Management Solution

il y a 4 ans

Dear Nicky, We are glad you are enjoying the inspirations and surveys features. Regarding the parents document uploading we will definitely study your request. Best regards Parent Team

Rana
Manager (Arabie saoudite)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

A software that will impress you!

5,0 l’année dernière

Commentaires : Very satisfied. Value for money.

Avantages :

All the features of Parent are very functional for Nursery managers. They save up a lot of time. The training Parent provide at the beginning is very helpful in guiding admin and teaching staff in using this app properly. The support team are very responsive . They always make sure to clarify any issue and follow up to keep their customers supported and satisfied.

Inconvénients :

I would've loved if we could link observations to program planning as part of a complete planning cycle.

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Hi Rana, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. glad that you are satisfied with our service and for sure will be raising your recommendation regarding program planning to the product team.

Ola
Teacher (Émirats arabes unis)
Gestion de l'enseignement, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great app

5,0 il y a 2 mois Nouveau

Avantages :

Easy and fast application that serves parents, teachers and administration

Inconvénients :

Sometimes the app doesn't open But really I like it

Amenah
Consultant (Émirats arabes unis)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Oustanding

5,0 le mois dernier Nouveau

Avantages :

Outstanding and amazing, everything about the application is clear

Inconvénients :

Nothing, its actually great and wonderful.

Kamini
Brannc Manager (Émirats arabes unis)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent

5,0 l’année dernière

Commentaires : Amazing experience.[sensitive content hidden] was really supportive in teaching and helping us in understanding the process of using different features.It was a very informative training by [sensitive content hidden] which encouraged us to use all the features on Parnet app easily

Avantages :

Parent notifications, alert about events, invoicing

Inconvénients :

All features are good.With regards to posting pics if we can post more than 40/at a time will be helpful

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Thanks for the awesome feedback, Kamini ���� We work hard to meet expectations and we're happy to hear we hit the mark for you ����

Fay
Management/ teacher (Suisse)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

My personal views about the Parent

5,0 il y a 4 ans

Commentaires : I like the way that the children’s photos can be place into their personal file in the media . I just find it inconvenient and time consuming tagging the pictures individually. I hope that I can tag in one go.

Avantages :

It is easy, handy and awesome way to go paperless on passing out documents to the parents. I find the support team is very helpful.

Inconvénients :

The tagging of photos individually was time consuming. I observe that as we have so many newsfeeds, it gets a bit slower to find old post.

Réponse de l'équipe de Parent Childcare Management Solution

il y a 4 ans

Hi Fay, Thank you for taking the time to leave us a review. We appreciate your kind words about Parent. We are pleased to hear that the application has helped in going paperless and that our support team has been helpful. We are sorry to hear that you are finding tagging in photos is time-consuming and we will look into it. It is designed so only the children in the photo would have their images under their profile and it is not sent to the children who were not part of the photo. We will also make sure our team checks the newsfeed.

Magdelize
Principal (Afrique du Sud)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Childcare Management that WORKS

5,0 il y a 4 ans

Commentaires : Customer support is amazing! Friendly efficient feedback and the software does what it’s supposed to do.

Avantages :

The Parent App is a one stop service, where I can manage and keep track of children, staff and communication with parents.

Inconvénients :

Nothing - but you need to know that you need to populate the App with data so it will take some of your time

Réponse de l'équipe de Parent Childcare Management Solution

il y a 4 ans

Hello Magdelize, We are so grateful for your kind words. Our staff will definitely be happy to read what you wrote. We built Parent to be an all-in-one management application for childcare centers and we are pleased you find it to be a one stop service. We are also very happy to hear that our Customer support team has been amazing. This feedback always encourages our team. we look forward to continuing to provide you with more features and great service.

Divya
Nursery principal (Émirats arabes unis)
Enseignement primaire et secondaire, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Delma nursery’s review

4,0 l’année dernière

Commentaires : It’s made our lives easier and we are satisfied with the overall functioning of the app

Avantages :

All the features on the app are focused on early years education and is super easy to use

Inconvénients :

Would definitely ask to add language options like Arabic to app for our local users

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Dear Divya, Hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. I just wanted to let you know that parent app is available in 14 different languages including Arabic, any user can simply access his account settings by clicking on his profile picture at the top right corner, then from the languages tab can pick the language they want.

Ronel
Principal (Émirats arabes unis)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great survive

5,0 l’année dernière

Commentaires : Love the app

Avantages :

Friendly and always helpful. Great service.

Inconvénients :

It’s the best app ever been used. There is nothing we can complain

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Dear Ronel, thank you so much for your feedback, it's highly appreciated. glad you are enjoying and benefiting from using our App. We will always make sure we meet your expectations.

Pia
Manager (Égypte)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very happy and satisfied

5,0 l’année dernière

Commentaires : We are very happy and satisfied, both staff and parents are using it daily without any issues. It makes the thing easier and faster for us.

Avantages :

I liked that everything is so easy. The set up, the training, the daily use and the great Parent team that you can always contact.

Inconvénients :

Nothing, I like everything about Parent

Hye Jin
Assistant Supervisor (Canada)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Too much time spent

2,0 il y a 6 mois

Avantages :

Initially, I thought the interface was user-friendly and offered features that give parents autonomy to manage their data and attendance.

Inconvénients :

IT is not user-friendly and hard to use as an administrator and explain to parents. Payment being the most problematic since it keeps changing and not stable.

coleen maegee
DEPUTY MANAGER (Émirats arabes unis)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

convenient application for parents

4,0 l’année dernière

Commentaires : They can access everything using app like for example they can see their child activities everyday and now they can access easily the payment method.

Avantages :

its accessible for admin and for the parents to use this app especially its newly improved

Inconvénients :

as of now since, i tried it again. none as of now

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Dear Coleen, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

Josefine
daycare manager (Danemark)
Enseignement primaire et secondaire, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review from børnehuset Midgården

5,0 l’année dernière

Commentaires : it meets all our requirements

Avantages :

it is easy and safe to use and we take security very seriously.

Inconvénients :

sometimes it can be a bit slow, when there are many users

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Dear Josefine, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

Bushra
Teacher (Émirats arabes unis)
Gestion de l'enseignement, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Satisfied

5,0 l’année dernière

Commentaires : Satisfied

Avantages :

East to use, accurate, and active. It's easy to access the notifications.. easy to upload the photos.

Inconvénients :

It's little slow. Some times the response is slow and features get disappear.

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Dear Bushra, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

Jesper
Bestyrelsesmedlem (Danemark)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good functionality and nice UI experience - Yet we missed some functionality

4,0 il y a 11 mois

Avantages :

The user experience from APP and Web, from the Parents side.

Inconvénients :

The tracking of vacation from the Employee site of the system

Majd
principle (Émirats arabes unis)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

feedback for parent app

4,0 il y a 3 ans

Avantages :

child progress report its following EYFS curriculum

Inconvénients :

new app so the parents need help all the time to teach them how to use the app

Réponse de l'équipe de Parent Childcare Management Solution

il y a 3 ans

Dear Majd, Allow us to thank you for your review. Kindly note that we have a manual that its shared with the childcare centers for the parents, that give them an in-depth learning how to use Parent, please let us know if we can share this document with you. Best regards, Parent Team

Hadeel
Teacher (Émirats arabes unis)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good review

5,0 l’année dernière

Avantages :

It’s easy to use , so useful for me as a teacher and good way to communicate with parents

Inconvénients :

There’s a lot of changes all the time this is good thing but sometimes it’s difficult when all the time there’s new additions

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Dear Hadeel, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Definitely we will take your feedback into consideration and will work on improving the overall app usage and features.

Melony
Teacher (Émirats arabes unis)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

How Effective in.using Parent

5,0 l’année dernière

Commentaires : It's easy to use and recommendable to others

Avantages :

The parent can be used anytime. It's flexible. It's easy to use it.

Inconvénients :

Sometimes the posting of pictures is not consistent. Some puctures are not shown to patents when they're uploaded

Réponse de l'équipe de Parent Childcare Management Solution

l’année dernière

Dear Melony, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

Darren
IT Manager (Canada)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Solution for Schools and Childcare Centers looking to communicated with Parents

5,0 il y a 6 mois

Commentaires : Overall positive, our staff use it daily, often multiple times a day for different features, as does our administration. Our parents like it. From the IT perspective, it's reduced support issues to almost none or one a day which is outstanding. The support is fantastic and exactly what I was looking for from a product like this. We receive a fair amount of requests to grow and build out features, many that are available already that we have administratively turned off until we have a strategy in house on how to manage it. Also some features we forwarded to the dev team and some of those were implemented so I am happy about that. The dev team and the management do listen to the feedback. I am happy to be able to engage with the management to relay some obstacles we may face which they take back and address. Our parents like the multimedia and documents sections for resources. It's a great all in one tool that is expanding.

Avantages :

their interface is easy to navigate and intuitive. Their support is beyond other products I have tried and their teams are fast to respond and resolve issues. They roll out new features that are useful and listen to the feedback from my team and parents. My teams and parents find the product very easy to use. Bug reports are easy to communicate. Their app allows for many services from fragmented applications to be rolled into one. Their enrollment feature is really nice.

Inconvénients :

The rollout of new features can take a long time, but I respect that they test many of them over time to ensure it's production ready to reduce day 1 bugs. I would like a little bit more customization with some of the features like re-labelling some static wordings. Since we use our product for k-12, the product is more geared towards Childcare, this limits some of the uses as the age progression increases.