Avis clients sur Lightyear

Great Software to Streamline your Accounts Payable Process

Commentaires : I find Lightyear easy to use and I have only had positive feedback from clients.

Avantages :

I love the automation of data extraction and the built in approval process Lightyear has to offer. It helps me to get my clients data correct, having the correct expenses and payables, and it means I can get multiple levels of approvals before the invoice hits the GL.

Inconvénients :

Sometimes the OCR doesn't work the way I expect, but I know they are constantly improving the software and I'm confident it will be better in future.

Lightyear has made my working life much easier

Commentaires : Dealing with Lightyear and their staff is an amazing experience. The programs works well and the support staff are fantastic

Avantages :

Lightyear simplifies data entry of our invoices by saving us a massive amount of time and paper

Inconvénients :

When we export invoices into a csv file to upload into our accounting package, some of the invoices in the csv file do not match the value of the invoice in Lightyear. It's usually only a few cents but I need to cross check every invoice each time I export all csv files against Lightyear.

AP via LY and integration to MYOB

Avantages :

Mapping allows automated billing preparation which saves time. Duplicates are traceable in high volume bill runs. Processing times are reduced and less paperwork.

Inconvénients :

Can be a slow connection on the odd occasion.

Lightyear as Approval and Processing Accounts Payable

Commentaires : Mostly it is a very good software. It does save a huge amount of processing time, identifies duplicate invoice numbers, streamlines and smoothens the approval system. The Manage Suppliers function helps auto G/L coding to eliminate any inconsistencies and human errors.

Avantages :

Taken a huge load in processing time of the supplier invoices, it can streamline the processes, identify duplicate invoices and eliminates any human errors. It is also well integrated with Xero.

Inconvénients :

Getting the right mapping for some suppliers due to their invoice formats can sometimes be challenging and ongoing. Credit notes can at times be problematic as the reference in the credit notes can cause confusion in the processing (due to formats), they can be processed as the original invoices again rather than credit notes.

Lightyear Experience

Commentaires : We had a great experience with [sensitive content hidden]. Nothing was too hard when we reached out during the onboarding process. Now that everyone is familiar with the program, it has been a huge timesaver for the business.

Avantages :

Seamless integration aided by the helpful staff from Lightyear. The program itself is a big time saver.

Inconvénients :

The only thing I can think of at this stage is the way that Lightyear integrates with our POS system. There is an extra step in the exporting/importing process, but it still quite easy to use when you become familiar with it.

Great service

Avantages :

“Great experience with Lightyear so far, extremely helpful software that saved me heaps of time and paper. Very user friendly and easy to communicate with the rest of out team. Support is very knowledgeable and quick in reply. Highly recommended to all business.”

Inconvénients :

“There is not downside with the software. Surely there will constant updates and look forward for it”

Best software

Commentaires : Exceptional, the best software that I have worked with over the years.

Avantages :

The implementation of the system was easy with excellent support from the team. It is very user friendly, all approvers have started using it without additional training as it is so straightforward. Processing invoices with Lightyear is super easy and using the system finally allowed us to go totally paperless.

Inconvénients :

There is no downside of the system, I cannot mention anything negative about it.

Love Light Year

Commentaires : Very well and I will recommend to others..

Avantages :

I love how fast it is and the interface is easy..

Inconvénients :

There's no sharing of Database, hopefully in the future..

Lightyear Service Support

Commentaires : Fairly easy to use, quite easy to navigate they system and pull of reports. If I need extra I have the wonderful support team to help, which so far the questions I've asked they have been able to fulfil my needs

Avantages :

It's ease of use and flexibility in being able to move approvals

Inconvénients :

In Dashboard, looking at the user list, it would be great if you could click on the user name and get a list of their approvals

Lightyear Review

Avantages :

Amazing support by our excellent man [sensitive content hidden]. Allows me to communicate to the staff members and more importantly to the suppliers. It also integrates very well with our POS and most importantly within my role is how it eliminates the data entry and sign them off straight to Xero.

Great solution for a medium sized enterprise

Commentaires : Lightyear has proved to be a great value entry point to accounts payable automation. The team at Lightyear were really helpful getting us setup and used to the system and ongoing support for new supplier setups and invoice layouts is very prompt. The system continues to be developed and has some limitations, but for the money you pay, it is a great value product.

Avantages :

The system is simple and handles the basics well such as invoice coding and linear approval workflows.Bank account detail changes, duplicate invoice flagging and statement reconciliation are also very clear and useful.The support team both for implementation and ongoing support are responsive and effective.

Inconvénients :

The approval workflow for invoices is at the individual supplier level so you can't create an approval chain for a department and attach a group of suppliers to that department. Each supplier is configured individually.

Amazing tool to process accounts payables

Avantages :

Great value for money, time saving, user friendly, outstanding customer service, provides everything you need to process creditors invoices

Inconvénients :

I have never had a bad experience with Lightyear. Whenever something doesn't work (which barely happens), their team is always very responsive and the problem gets solved super quickly

Lightyear made procure to pay accessible to SME without the cost of ERP

Commentaires : Very quick and easy to implement and integrate to myob

Avantages :

Time saving Store Invoicing Approval workflow

Inconvénients :

Bulk PO process will need improved. 3 way match is bit tedious

Very good in overall.

Commentaires : Good in overall, especially when having large invoices to process.

Avantages :

Processing invoices, this also shows duplicated invoices, easy to track.

Inconvénients :

System captures the wrong information sometimes.

Good software

Avantages :

- Good software. Easy to use. - Great support team. - onboarding consultant was amazing.

Inconvénients :

- in some instances, the rules are too rigid. - it will be good to have a little bit of flexibility with some of the rules which should help solve a lot of things especially for supplier who currently don't have a professional way of running their business.

Quick and Easy

Avantages :

Easy to use and understand one touch payables

Inconvénients :

Does not integrate to cooking the books Would be good to have multiple accounts emails attached

Could not recommend enough!

Avantages :

Easy and intuitively designed. Knowledge base has everything you need to know, and if not then you are guaranteed to get a response within an hour if you raise a ticket. Had the most amazing helpful onboarding specialist Phil!

Inconvénients :

There is nothing I don't like about lightyear!

A really good accounts payable software.

Commentaires : I really like how user friendly this software is. It helps me be more productive and I understand it enough now that I can easily introduce interns to it. Being able to integrate with different accounting software is a bonus and a real time saver. I also really enjoy going paperless so my work is accurate and there are no lost documents. I would like for Lightyear to work on the lag when integrating but other than that I would definitely recommend this software.

Avantages :

I like how user friendly this software is and if I am ever stuck then support is always available. I have been able to save a lot of time and train a few interns with Lightyear. Being able to access old invoices in the online archive is great too. The statement reconciliation process has finally allowed me to go completely paperless which makes my work more accurate.

Inconvénients :

At times syncing with Netsuite lags so it takes a bit longer to sync.

Ease of Work lifesaver

Commentaires : pleasure

Avantages :

running my multiple entities and division within the one program

Inconvénients :

anything that doesn't work, a simple call to support and they fix it right away or find an alternative solution

Lightyear is fantastic

Commentaires : Since purchasing lightyear it's made a huge difference to our business. It's hugely free'd up my time as the invoice processing is automatic now and all I have to do is check the coding for new products and then import them into our accounting system. It's made each head of department responsible for their own invoices and the processing of them which is great. It's stream lined our accounting processing as it's compatible software system MYOB plus our POS system Bepoz for beverage inventory and stock takes so we don't have to double enter invoices anymore into 2 different systems. It's free'd up my office from paper and files. I highly reccomend it to any business, it's fantastic.

Avantages :

Lightyear makes invoice processing and filing efficient and time effective. I have now set up departments within the parent comapany so we can split our food cost per department easily. It integrates with our POS system Bepoz, which our Beverage Manager is extremly happy with. It makes his stocktakes more efficient and takes him less time and also integrates with our accountimg system MYOB which is extremely efficient.

Inconvénients :

Sometimes the export to MYOB lags and I have to do it numerous times before they actually move across. I can live with that!

Time Saver

Commentaires : Using Lightyear eliminates the overhead of a staff member and risk of manual data entry errors. Saves time and money for the business

Avantages :

- Ease of access for different managers to approve their own departments invoices - ability to bring up old invoices as a click of a button - quick turn around from customer service team - Data interpretation to avoid data entry errors - Access 24/7 anywhere in the world

Inconvénients :

Phone app does not have all the same capabilities as the website, waiting for further updates.

Lightyear

Commentaires : It's saved a lot of time for my business and it works for all of my clients. I have some interstate clients and it's a speedy way to agree and make payments on daily invoices coming through for approval etc. We can all view the same invoice at the same time if there is an issue and easily resolve then and there.

Avantages :

I love that all my actions can be taken out in one place - it's stores/archives all information received and is easily searched upon.

Inconvénients :

I would like to see an option to archive 'Service Reports' - it's not always just invoices and statements that come through but often a 'supporting' document that I don't like to delete.

Lightyear has been a game changer!!

Commentaires : Excellent! We have had a wonderful experience and are very thankful to the team for the assistance

Avantages :

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Inconvénients :

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

Charity Lightyear User

Commentaires : Its been a fantastic experience with high quality customer support and attentive account manager. It was refreshing that they have delivered the product that was sold to us. The fact that there is so much product development and opportunities to feedback means that you feel important as a customer.

Avantages :

The ease of use is exceptional and has made the implementation easy for our organisation. End users have said how much they love the product and all our admin teams and managers have embraced the change which is fantastic. It means that the finance team now have full visibility of where there are backlogs in invoices being sent in for payment which helps when suppliers have queries. The audit trail and approval listing is fantastic.

Inconvénients :

It may have helped to get some more feedback from a similar organisation on how they adapted their processes to fit in with Lightyear but the Lightyear team is very helpful and patient so we got up to speed quickly .

Stop searching this is the product for you

Commentaires : We have been with them since the start - and I find it exciting to see the new developments, and love the innovation of the team. It has made my workload smaller and aided me in finding invoices that would have long been lost had it not been for lightyear search options.

Avantages :

The ease of use, and the multi-level permissions. I run three companies using one software.

Inconvénients :

every time I find something I don't like customer service solve it within minutes - they have figured workarounds for all the work we complete