18 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur Userfeel

Test d'utilisabilité à distance simple et rapide pour les sites web et les applications. Le panel comprend plus de 40 000 testeurs parlant 40 langues.

En savoir plus sur Userfeel

Avantages :

I like that it is interactive. I don't only look at the screen all day but get to talk as if I am holding conversations with others.

Inconvénients :

The dashboard is quite hard to navigate. I seem to go backwards and forwards a lot trying to find the right pages for my study.

Userfeel - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,2
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,2/ 10

Userfeel a reçu une note globale de 4,5 étoiles sur 5 d'après 16 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Userfeel ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (16)

samantha
samantha
userfeel.com (É.-U.)
Utilisateur LinkedIn vérifié
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

userfeel.com

5,0 il y a 5 ans

Commentaires : my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

Avantages :

it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems

Inconvénients :

i can;t use all the time because of price but will use again

Rebecca
Senior UX Researcher (R.-U.)
Design, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great for adhoc tests

4,0 l’année dernière

Avantages :

We've been looking for a cost effective user testing platform for a while, trying out different ones. Most need you to sign up for a monthly or annual cost but we needed something that we could just use adhoc and this is a good solution for that as we only pay for recruitment. I really like the highlights reel you can create.

Inconvénients :

The dashboard is quite hard to navigate. I seem to go backwards and forwards a lot trying to find the right pages for my study.

Serena
UX Researcher (É.-U.)
Marketing et publicité, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good for live site unmoderated testing

3,0 il y a 3 mois

Commentaires : Overall, the main use case is for unmoderated, live site testing. No other platform we use has this, so that's our only use case. If another one of our tools adds this, I'd honestly move away from Userfeel as I feel the quality of the participant pool is better on other competitor sites.

Avantages :

- Unmoderated user testing on live sites. Not many other tools I've used that have a pay-per-go have this capability - Relatively affordable - Easy recruitment and recording - AI support for synthesis analysis of unmoderated tests. This has helped me very quickly and easily pull insights!

Inconvénients :

- Strict recording cap on unmoderated, cuts off unexpectedly - Minimum of $600 per session. This has stopped me from using it recently.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Userfeel Experience as a UX tester

4,0 il y a 4 ans

Commentaires : Userfeel works well when you are looking for a side-hustle. You don't need much experience as a tester, as such. It works best if you regularly visit a range of websites and try assorted apps and have confidence that you can speak clearly expressing your opinions on layout and usability.

Avantages :

Userfeel (via the App) offer easy work for UX testers. The app is easy to use e.g. you can move the test controls out of the way so you can concentrate on what you are testing. the instructions for doing each test are very clear. The pay for doing a test (typically about 10 - 20 minutes of your time) is very reasonable at $10 per test.

Inconvénients :

The work isn't very consistent and you have to compete with many other testers to get the work. However, I was able to set up an alert on my phone* so I had a good chance of snagging a test before other testers. *This was not a feature of Userfeel, but achieved via some Google Gmail settings

Alexandre
Marketing (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Userfeel is amazing

5,0 il y a 3 ans

Avantages :

Userfeel is very helpful because it helps companies get great feedback from everyday people and helps the company with their product/software development as well.

Inconvénients :

There is nothing that I did not like about Userfeel

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Études de marché, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Terrible user pool, lied about the possibility of a refund before ordering.

1,0 il y a 3 ans

Commentaires : Bad user pool. Bad customer service. Dishonest and not helpful.

Avantages :

The idea of a pay as you go only version of UserTesting is great. With a terrible pool, it's not.

Inconvénients :

The users were not what they said they were. I asked for American native English speakers. They were clearly not. I asked for a specific job title. They were clearly not. Before the test, I asked Userfeel about whether or not I could get the specific pool I needed. They said if I was not satisfied they would give a full refund so I proceeded. This happened, I asked, and they did not. They lied. When I pressed them, they literally ghosted me. Aside from the demographics, they feedback they gave was simply not quality. Most merely read words on a page.

Efthalia
CEO (Grèce)
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy user testing tool. No subscription or monthly fee needed.

5,0 il y a 3 ans

Commentaires : I love Userfeel. It's easy and affordable alternative for usertesting.com which charge insane prices.

Avantages :

It's easy to use. You can test any site in any language and using screener questions you can have better targeting.

Inconvénients :

There are testers that lie about their language, but Userfeel offers satisfaction guarantee, as a result the test will be replaced for free.

rachid
RIB Art (Maroc)
Art/artisanat, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

userfeel my favorite software of testing

5,0 il y a 2 ans

Commentaires : it was the best experience

Avantages :

i did like most the easy way of use and testing on this software

Inconvénients :

id did like least that there aren't to much surveys and test on this software

Patrick
Patrick
Mechanical Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Semi-conducteurs, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

User feel lets you test companies software.

5,0 il y a 2 ans

Avantages :

This is a nice looking platform. It’s easy to sign up to be a tester.

Inconvénients :

This software didn’t have many tests available for me.

Fábio Roque da Silva
Theology (Brésil)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Feedback helps me improve

5,0 il y a 5 ans

Avantages :

Feedback helps me to improve the quality and presentation of the services offered on my website. This feedback has been very important for my business.

Inconvénients :

Offers great service, so far I have not encountered any problems.

Briauna
Independent Contractor (É.-U.)
Transport routier/ferroviaire, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Do good and make money

5,0 il y a 3 ans

Commentaires : It was a good experience. When wanting to work from home and continue to make money it is a great opportunity to have in my pocket. I like that it is interactive. I don't just look at the screen all day but get to talk as if I am holding conversations with others.

Avantages :

I like that it is interactive. I don't only look at the screen all day but get to talk as if I am holding conversations with others.

Inconvénients :

It is not a high approval rate for user testing assignments.

Savvas
Account Manager (Grèce)
Internet, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review for Userfeel

5,0 il y a 6 ans

Commentaires : Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

Avantages :

- Ease of use, - There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

Inconvénients :

I found no Cons at all since it was easy to use and proceed to the next screen.

Réponse de l'équipe de Userfeel

il y a 6 ans

Thank you very much for your review!

beril
customer service team leader (Turquie)
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

userfeel experience

5,0 il y a 3 ans

Commentaires : If companies are establishing a new website, it is very important. Feedback is a benefactor.

Avantages :

The user interface is very easy. a tool that helps us a lot

Inconvénients :

The occupation segmentation should be neccassary.

Christopher
Software Tester (Grèce)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great website and application for testing

5,0 il y a 5 ans

Commentaires : Great software to test your apps or websites or to find out what potential clients think about your software

Avantages :

Very easy interface to test websites Available in Windows, Mac and Android You get paid in your paypal account instantly for just surfing a website

Inconvénients :

Sometimes it will take days even months to find a website to test Sometimes the video that have been recorded from your phone is not uploaded and you have to uploaded to userfeel.com manually, it should be an automated process that can be continued

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Userfeel: reliable, realistic and easy usability testing.

5,0 il y a 5 ans

Commentaires : Userfeel gives me a chance to see my website through a visitor's experience. And It's amazing !So with this s usability test the outcome is as possible as true. I recommend it!

Avantages :

I think it's a good way to improve a website/app because owners need realistic feedback. Through this userfeel tool they have the videos of real users speaking their thoughts as they use the website . Besides that, it's easy, cheap and reliable source.

Inconvénients :

I haven't faced any problems using userfeel.

Stelios
Project Manager (Grèce)
Internet, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great app

5,0 il y a 6 ans

Avantages :

It's user-friendly with a lot of features and great support.

Inconvénients :

I haven't faced any problems using userfeel.

Réponse de l'équipe de Userfeel

il y a 6 ans

Thank you very much for your review!