Avis clients sur Bettermode

Launched our mobile community within 2 weeks!

Commentaires : We could see better customer engagement after adding the social component inside our app to help the members connect with each other.

Avantages :

In our use case, the critical part of the implementation was to bring community experience inside our pre-existing mobile app. Thanks to the modularity and comprehensive API offered by Tribe, we were able to build a community experience complete with an activity feed, posting capability, and networking inside the mobile app.

Inconvénients :

There were a couple of missing parameters and endpoints in the API documentation. However, based on our request, team Tribe helped us with the API-based deployment and updated the documentation.

Alternatives envisagées : Hivebrite et Higher Logic Vanilla

Pourquoi passer à Bettermode : The comprehensiveness of the API, modularity, and the ability to customize the community experience.

From MVP to MVP, Tribe is the gift that keeps on giving

Commentaires : Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once. For the cost, I am blown away at what you get. I would easily pay double what they ask (but don't tell em)

Avantages :

I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value.

Inconvénients :

Again, when I bought the software, it had a long way to go. But it's made incredible strides since then, and I'm glad I purchased! Truly took it from an MVP software to THE MVP software in community engagement. Huge props to the product team, they have their heads screwed on straight.

Alternatives envisagées : Webex Events (Formerly Socio)

Pourquoi passer à Bettermode : Price! Features were less robust without question, but they are improving substantially on that. I'm pumped at what it will look at in the next 90 days, but price was the deciding factor.

F Minus on the most important feature - posting and commenting

Commentaires : Since photos and videos are a huge part of our world...I WOULD NEVER RECOMMEND THIS PRODUCT UNTIL THEY FIX THAT UNACCEPTABLE ISSUE.

Avantages :

It looks good. It's easy to get up and running. And other than the unacceptable flaw mentioned in the "Cons" section, it's a good program.

Inconvénients :

Incredibly, for 3 of the 4 posting options with Tribe (Questions, Posts, Discussions, & Blogs), IT IS NOT POSSIBLE FOR THE USER TO UPLOAD PHOTO when replying to a person's initial post. So, if a user posts a question in the forum, such as "Does anyone recommend a great beach to go to around here", it is not possible to respond with text and then upload a photo of the beach you recommend. Facebook, for nearly two decades, has conditioned users to expect to be able to upload a photo when making a reply. Only after installing the software and building out the community and getting 40 user accounts signed up in the first week, did I realize this insane limitation. Since the whole point of a message board / online community is to allow people to connect and communicate in an ideal way, this massive short coming in and of itself should be reason enough for no one to ever consider using this software. So...to make a persons decision more easily on whether to use this or not...it's a question about photos. Do you want members to be able to post photos or not? If photos don't matter....then consider Tribe. If photos do matter....NEVER CONSIDER TRIBE AS AN OPTION.

Grow your community with less effort

Commentaires : Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it with minimum effort. It helps to gather your loyal followers to one place, and helps you to grow your community even bigger.

Avantages :

Easy set up with zero knowledge about the cloud infrastructure, coding, integrations with third-party apps, and excellent support makes Tribe unique.

Inconvénients :

On the downside, Tribe's third-party integrations comes with a price for a commonly used apps like Slack or web hooks etc.

Alternatives envisagées : Workplace from Meta

Pourquoi passer à Bettermode : Easy setup, affordable pricing, and quick support.

Loving Tribe!

Avantages :

Tribe is an amazing platform, and I'm so glad that I discovered it. I've been able to create a beautiful portal for the members of The Queen Klass and so far everyone is loving the experience! I'm excited to see what new and interesting features become available! Great work and many thanks to the Tribe team!

Inconvénients :

Some of the features that I would like needs me to upgrade to a higher tier, which I'm not ready to do as yet. And there isn't an ability to go live on the platform. Or have a plugin to facilitate this.

Alternatives envisagées : Mighty Networks

Pourquoi passer à Bettermode : I loved the simplicity of the product, and that I could connect it to what I was already doing. So I could keep my existing payment gateway instead of having to utilize theirs. Also love that this is a Canadian tech company!

Easy community platform

Avantages :

Since using Tribe, I've found that the platform is easy to use and fairly intuitive. The things I haven't been able to figure out, I've been able to find really quickly through Tribe's own community page. This, by far, has been one of the easiest investments and exciting platforms I've used to date.

Inconvénients :

Limited chat feature, although there is a Telegram integration that works well.

Alternatives envisagées : Mighty Networks

Pourquoi passer à Bettermode : Cost, ease of use, and they don't bombard me with daily emails and upsells everyday.

One app for all your community needs!

Commentaires : We were on the verge of finalizing another tool for our community portal. After I saw Tribe, there was no looking back. Tribe provided us with everything in-house. Implementing Single Sign-On with our product was a breeze. Everything was well documented and we had very little to do with the development efforts. The rich set of integrations provided by Tribe is something that will make this application stand out from others in the crowd. We were able to integrate Tribe with most of the third-party applications we use. In a few days, we had our sleek, responsive, modern, flexible and powerful community portal up and running.

Avantages :

Tribe is ultra customizable. Also, it has plenty of integrations to help you enable your community with any additional needs you have. It is cost-efficient as well when compared to any other community platforms available right now. We wanted to have a community portal with solution articles support built-in. Tribe is one among the very few which had that functionality.

Inconvénients :

The default look and feel of the product can be a little bit better. But it can be completely customized and you can make it match the look and feel of your product.

Community management made quite easy with Bettermode

Avantages :

Bettermode provides all the required features and fucntons that we need for community management inside our company. It offers a unique set of features for a reasonable price.

Inconvénients :

That would be so much beneficial for us if the customer service of Bettermode was faster in solving the cases that we create in their resolution center.

Can't recommend Tribe enough!

Avantages :

Having access to Tribe's Campfire where community managers like myself can receive a quick response from the Tribe team to help troubleshoot issues, and learn the latest updates from [SENSITIVE CONTENT] has been a huge benefit to using Tribe. The customizability has allowed us to perfectly align our community with our brand. Can't recommend Tribe enough!

Inconvénients :

There are features such as adding all existing members to new spaces all at once, that I'd love to see implemented which would make sure no content goes unseen.

Excellent platform to use for community building

Avantages :

Tribe is an amazing platform that offers an opportunity for community building and engagement. it provides an interactive space and its easy to use. the interface offers simplicity and easier navigation with the option to customize it to suit your needs which is great. I also like that you can integrate it with your existing social media platforms makes it ten times easier to use.

Inconvénients :

In the beginning when we started using it I had integration issues but otherwise I have no complaints.

Great, flexible platform

Commentaires : Very positive and useful

Avantages :

Tribe is a powerful, highly scalable and flexible platform for almost any community of people who want to connect around a shared purpose. The tools are simple, intuitive and beautifully designed. We are running a closed, subscription based group mentoring community, and it has been a fantastic fit for our needs.

Inconvénients :

No built in messaging functionality and bad integration with Telegram.

Alternatives envisagées : Podia

Pourquoi choisir Bettermode : Bugs in the original program

Logiciel antérieur : Mighty Networks

Pourquoi passer à Bettermode : Flexibility and price.

Tribe Provides An Excellent Alternative To Facebook Groups

Avantages :

Tribe has provided me exactly what I was looking for, an online community with no dependency on a social platform that I can leverage for my business or brand. The support team has been responsive and the user community is helpful when it comes to customizing your community. So far, I am pleased with the result and hope that they continue to roll out improvements that directly benefit community users. That's why we are all doing this in the first place. To build a valuable knowledge base of information and media that is easy to access, navigate, and consume. I'm looking forward to growing my Tribe community and connecting with people who share the same interests I do.

Inconvénients :

You can tell that Tribe is still new and has limited resources. I don't dislike that, but if you require instant response times and expect your specific feature requests to be added quickly, you may be disappointed. What I know is that the platform is usable right now, they provide self-service support, have a helpful user community, and the platform in general has a lot of potential.

Great Product!

Avantages :

Tribe has added value to membership in our trade association, especially during a time when in-person events and meetings cannot happen. We created an Online Community on Tribe at a fraction of the cost of what competitors are charging. This Online Community allows our members to ask questions and engage with us virtually! We have received great feedback so far from our members and people love joining our Community as it is so simple to use and requires zero onboarding. In terms of customizability, Tribe offers a Community platform for the biggest tech geeks and for beginners. Whether you want to add your own code to make it your own or if you want to keep it as is and add your logo and change the colors, the platform is incredibly user friendly and easy to use! Go Tribe!

Inconvénients :

Nothing! Tribe has been so easy to use and east to manage

Excited to build our community.

Commentaires : We got to know about tribe as we were beginning to plan for creating a community for our customers. Our experience so far with Tribe has been a great one. We have received great support from the Tribe team. The platform itself is very easy to use and we appreciate the proactive support suggestions we receive for improving our community. Tribe is trying to help users customize their communities with the features that work for them best. Trube has reached out to us a number of times to see if we need a feature that they don't currently offer so they can build it for us and I find that very unique.

Avantages :

Easy to use, customizable, visually appealing.

Inconvénients :

I haven't come across one but if I do I will make sure to share.

Tribe is perfect for our online community!

Commentaires : The Rooted Collaborative just launched our membership portal on Tribe to house our global community of Black, Indigenous , and Woman of Color fundraisers. It's been such a joy to connect with each other through Tribe not just professionally, but also personally with the features Tribe offers to join different subgroups within the portal. It feels like we have our own private social media channel that we can customize not just on the admin side, but for users as well. We love it here!

Avantages :

I really like how Tribe feels like our own exclusive social media site - enabling members and admin to customize our experience.

Inconvénients :

So far so good! I don't have much to add here. It is very user-friendly.

A Community “Platform” in the true sense

Commentaires : Our company’s community team and customers are loving the community we built. Right now it is fully integrated with our tools and processes. We are collecting feedback from our customers to see how we further improve the community experience.

Avantages :

If you are looking to create an online space where you can connect and collaborate with your customers, Tribe’s community platform can help you. During the implementation, we found that you can just mold it into any form/design you want. Amazing technical documentation and easy SSO configurations also made it easier to deploy this quickly. Not to forget, the customer success team is there to guide you through the strategy. The biggest benefit of this platform is that it allows you to build solutions on top of the core solution. You can extend the functionality of the community using their developer platform.

Inconvénients :

This is not a con, but advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex.

Solid Customer Engagement Platform

Commentaires : It is indeed a powerful tool to engage customers, collect feedback and keep them updated. I also see that the frequency of new features released by the Tribe team has increased recently. Our company is keen on continuing with the solution.

Avantages :

The platform is specifically designed for customer engagement in a modern online community or social space. It is fairly easy to configure and configurations around SSO (Single Sign-on) are straightforward. We also love the customization aspect and the ability to pick and choose different apps.

Inconvénients :

I’d love to see the Tribe team put more effort into the SEO configurations such as UGC links and enabling admins to add some domains into the whitelist so regular/do-follow links can be created.

Great community tool!

Commentaires : It brings a lot of value to our users (They can chat with each other, and share their health journey). It's an important part of their recovery.
Our account manager is very available, and they bring new features on a monthly basis.

Avantages :

- The integration within our app experience - The UI of the community

Inconvénients :

Multi-language is not well handled as of today.

Branded community space that you control

Commentaires : We have been satisfied with the community platform so far. Looking forward to evolving with Tribe as they add new features and functionalities.

Avantages :

We love the Space and Collections structure for categorizing content. The design and customizable components add a unique flavor to this product (in comparison to traditional forum packages). Also, they have an amazing customer support team. Their own customer community is also quite active - we can publicly share our feedback and suggest features.

Inconvénients :

There are some missing features such as mobile app, ideation app, multilingual support. We’ll wait for these before moving to higher plans.

Helpful & quick!

Commentaires : The customer service is exceptional. Very helpful and very fast!

Avantages :

Tribe is always helpful every time we have a support request or even just a question on how to best utilize the platform. And the rapid responses are awesome! We are often trying to serve our customers in the group, and we need to be able to do that quickly! Thank you!

Inconvénients :

Just the spacing in the question answering is really the only thing I would change. Right now, it looks very crammed since you are unable to add spaces between lines.

Loving this software!

Commentaires : This is a really easy to use platform. I had to contact customer service for an issue once (on my end) and it was a very pleasant experience.

Avantages :

This is so completely easy to use and set up. I love how simple it is for users to understand and for our employees to figure out.

Inconvénients :

I honestly haven't figured out much that I don't like yet. We are still in the beginning stages of implementing this software, but so far I am loving everything! I would highly recommend this to anyone looking for a community platform.

Best Online Community Software

Commentaires : It is helping us a lot to connect with testers from across the globe and we're getting really great results so far. All the features which we required to build a community is available on the tribe. If anyone wants to build their own community, go for tribe without any second thought!

Avantages :

Easy to set up, most of the community related features are available like groups, Q & A, etc.

Inconvénients :

Hashtag implementation should be there instead of topic selection.

An Interesting Tool - Has Potential

Commentaires : Off the bat, I've been impressed in what it has to offer. At one point, I reached out to the admin team for some guidance and they gave me a substantive answer -- this is always nice.

Avantages :

The idea behind Tribe is that you have your own social network out of the box. It's incredibly easy to get it up and running, and the social media website you launch can be white-labeled - in other words, you can make it look like it was your own creation.

Inconvénients :

I would like to see more means to monetise this product. At the moment, there is limited room to - for instance - put advertising on your social media website. In fairness, Tribe is a young company, and I think various things like this are on the horizon.

A visionary company with a rock-solid community app

Commentaires : I have recently launched my community website with tribe.so and up to now I am excessively satisfied with the functioning of the platform and the support I have been given. The road map and vision of the company is crystal clear which also makes me feel that I will be working with a solid and a visionary partner in the long term.

Avantages :

The support is excellent and the application interface is very easy to use

Inconvénients :

Up to now I haven't faced with any issue

Tribe is great for creating a private community

Avantages :

We're using Tribe for our internal community of 450+ virtual assistants from VirtualLatinos.com, and we love the ability to share content, tips and ideas internally on a private community using Tribe. Our VAs specially love the points system, and people have been actively engaged, sharing and commenting to get high up on our scoreboard. So far, we've very happy with it!

Inconvénients :

Would be great if it would have more integrations with other system, but already has some