Avis clients sur Veeva QualityOne EQMS

par Veeva Industries

Note moyenne

  • Note globale
    4,8 /5
  • Facilité d'utilisation
    4,4 /5
  • Service client
    4,7 /5

En savoir plus sur Veeva QualityOne EQMS

Application cloud unifiée et facile à utiliser pour la gestion de la qualité (QMS) et le contrôle de documents.

En savoir plus sur Veeva QualityOne EQMS

9 avis affichés

Utilisateur vérifié
Chief Compliance Officer
Appareils médicaux, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/10/2018

"Veeva QualityOne"

Commentaires: We use QualityOne as an electronic quality management systems.

Avantages: Best in class document and record management and pretty good quality event management to boot. UI is great, document handling is above par, and while quality events can sometimes feel like an add on, the UI is still great and customization / configuration is a breeze. Additional selling points for us were the full API and excellent and responsive troubleshooting / support.

Inconvénients: Quality event management utilizes a slightly different format than document management, and it's not as robust as the document management, but the value is still excellent and configuration options allow more flexibility than other solutions we've seen in the price range.

  • Source de l'avis 
  • Publié le 05/10/2018
Adam W.
Senior Quality Engineer
Appareils médicaux, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 30/04/2020

"Veeva Vault Documentation and Quality Management"

Commentaires: Implementing QualityOne has provided the company with a single solution for its document control requirements and automating various processes involved in its Quality Management System. This means that users, management and auditors are able to quickly access data with the knowledge that they are viewing the latest version in a secure manner.

Avantages: We chose this software initially for our document management system with the intention of expanding its use to encompass all of our quality management system. The features that our end-users particularly like are the ease of use of the application, people found that it was very intuitive and with a little familiarity were able to accomplish tasks in a quick and efficient manner. People also liked the fact that they could view and compare documents without having to go to the trouble of always downloading the record to their PC simply to see it's contents.

Inconvénients: The rendition of documents held is limited and could be expanded to cover other formats

  • Source de l'avis 
  • Publié le 30/04/2020
Jerome M.
Core IT Manufacturing and R&D Domain Leader
Cosmétiques, 5 001-10 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 14/05/2020

"L'Occitane review (IT point of view)"

Avantages: - OOB tool
- Online solution : first time ever we saw an app (draft version) the day after the Kick Off !
- Friendly and easy to use for end users
- Implementation teams share their other customers experiences ans best business practices, this is a HUGE project accelerator

Inconvénients: For today the object versionning is not a natively integrated feature. TOO EXPENSIVE !

  • Source de l'avis 
  • Publié le 14/05/2020
Mike L.
IT Regulatory Quality Manager
Produits pharmaceutiques, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/10/2018

"QualityOne - One stop for EASY Quality Management"

Avantages: The ease of use is second to none. I have a lot of users who need access to the system who themselves have never worked in a Quality Management System before, let alone in the Pharma industry before. If I had to give them access to other systems (like Master Control, Trackwise, Documentum) I'd be extremely worried about their ability to utilize the system in an efficient manner. QualityOne makes every task (like approving docs, adding a CAPA, etc) simple. To date, I have not had one user ever report the system was hard to use. Many users have already become super users just by using the system on a day by day basis.

Inconvénients: The initial configurations sometimes do not push through correctly to the production system, and these arent checked before go-live. But these issues are easily remediated and typically, in our case, have not caused any downtime.

  • Source de l'avis 
  • Publié le 09/10/2018
Thomas M.
Electrical Engineer
Biens de consommation, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/10/2018

"Simple to Use"

Commentaires: We have increased quality compliance with our documentation while eliminating over 2 peoples worth of effort across our site. We have been able to move from several document management solutions to 1 because it is meeting all of our needs.

Avantages: Easy to navigate and understand user interface. Users at my site are consistently able to use the product with zero formal training.

Inconvénients: Currently difficult to print documents, many steps are required.

  • Source de l'avis 
  • Publié le 09/10/2018
Danny H.
Quality Development Director
Biotechnologie, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 08/05/2020

"QualityOne as an automated QMS tool"

Commentaires: Overall we are very pleased with QualityOne as our automated QMS solution

Avantages: Flexibility - the tool can be adapted to suit changing business requirements. Implementation team - The Veeva team which assisted us in configuring the system and going live were excellent.

Inconvénients: One or two features are not intuitive and reassigning tasks could be made easier.

  • Source de l'avis 
  • Publié le 08/05/2020
Enrque Q.
QUALITY MANAGER
Cosmétiques, 5 001-10 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 07/05/2020

"GREAT CHOICE"

Avantages: BEST IN CLASS,
USER FRIENDLY,
STANDARD SOLUTION BUT COMPLETELY CUSTOMIZABLE

Inconvénients: PRICE
VALUE FOR MONEY
FEE PER LICENCE
SEARCH ENGINE NOT AS POWERFUL AS GOOGLE/AMAZON. EX, accents

  • Source de l'avis 
  • Publié le 07/05/2020
Utilisateur vérifié
Director of Quality
Matériaux de construction, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 16/10/2018

"Replacing existing system"

Commentaires: We were looking for a solution that did not require a lot of IT time once the product was up and running as well as giving our suppliers access to their quality data. QualityOne will accomplish both.

Avantages: The ability to configure the software is great and the main reason we selected QualityOne to replace our internally build software. The Veeva team has been exceptional in working to understand our processes and guiding us on how to best translate it into QualityOne. The software is definitely working for us vs. us working for the software.

Inconvénients: Sometimes the relationships between objects is not automatically created. For example you can relate a finding to an audit, but then you must go into the audit and relate it back to the finding. It should make that relationship both ways automatically.

  • Source de l'avis 
  • Publié le 16/10/2018
Andy O.
Vice President of Quality
Appareils médicaux, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 14/05/2020

"Web Industries QualityOne Review"

Commentaires: Simply, under my leadership I'm advocating Web Industries to use QualityOne not because of system capabilities but rather Veeva's strong partnership capabilities. Those partnership capabilities include but not limited to: listening to customers, subject matter expertise, and building meaningful relationships.

Avantages: 1.) Great commercial off the shelf (COTS) functionality
2.) Easy point-and-click configuration
3.) Visual, dynamic reporting

Inconvénients: 1.) Minimal embedment of LEAN/6sigma tools in processes
2.) Cost of Poor Quality (CoPQ) roll metric and report would be valuable

  • Source de l'avis 
  • Publié le 14/05/2020