Avis clients sur Moki Total Control

En savoir plus sur Moki Total Control

Moki Total Control vous permet de gérer rapidement et facilement tous vos appareils Android et iOS à grande échelle.

En savoir plus sur Moki Total Control

Avantages :

Every worker sees the same kiosk, the same apps, and has the same user experience, which makes it much easier for IT to support.

Inconvénients :

I would say that Moki is an enhanced add-on for your average MDM (for Android at least), in that where your MDM might fail to provide the features you need, Moki can fill that void.

Moki Total Control - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Probabilité de recommander le produit

9,2/10

Moki Total Control a reçu une note globale de 4,6 étoiles sur 5 d'après 27 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Moki Total Control ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (27)

Ryan
Ryan
Remote Connectivity & Mobility Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Produits chimiques, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect for Shared Devices in Manufacturing

5,0 il y a 4 ans

Commentaires : Our overall experience has been very positive. Moki has recently been more engaged with their customers as they look to expand their services, which is good to see after they went a few years without any new major feature releases. We plan to expand our use of Moki within our Manufacturing environment and look forward to their future updates!

Avantages :

The best features to have with Moki is the overall ease of use. We launched several hundred shared Android devices into our Manufacturing environment within a short amount of time, and it is now a breeze to deploy and support new devices. We have the ability to silently push app updates, and the option to schedule changes during turnarounds, which is key with a 24/7 operation. Also, we used this in conjunction with our MDM provider, which allows us to enroll devices as Shared, giving users the ability to login and get SSO into their apps. With our MDM and Moki combined, we have a complete package for Shared Android devices for shift workers. Every worker sees the same kiosk, the same apps, and has the same user experience, which makes it much easier for IT to support.

Inconvénients :

There are key functions that your average MDM vendors have that Moki does not. I would say that Moki is an enhanced add-on for your average MDM (for Android at least), in that where your MDM might fail to provide the features you need, Moki can fill that void. For us, the features we needed from Moki was Remote Support, with full capability to control the device, and the ability to schedule App or Firmware updates during non-business hours. But it could still use more MDM-like features such as more Restriction options, better Role Based Access Controls for IT administrators, and a few more IT Security controls. If you don't need your MDM, and just need a kiosk to an app or browser, then Moki is what you're looking for hands down.

Réponse de l'équipe de Moki Mobility

il y a 3 ans

Thank you, Ryan, for your continued business and support. We are glad that you find great value in using the service. Also, some of those missing gaps in terms of functionality should be resolved now that Moki fully supports Android Enterprise. You will find more of the traditional MDM features on that platform. Let us know if you have any questions or if there is anything that we can do to help.

Thomas
IT Manager (É.-U.)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Moki Review

5,0 il y a 2 ans

Commentaires : We solved for everything with the help of [SENSITIVE CONTENT HIDDEN], our salesperson, and [SENSITIVE CONTENT HIDDEN], our support specialist. If I needed help [SENSITIVE CONTENT HIDDEN] was there in minutes. He would take things to the engineering team. We even found that the App Configuration for TeamViewer broke, and it was T[SENSITIVE CONTENT HIDDEN] team who realized it was a TeamViewer developer issue. I took the findings from [SENSITIVE CONTENT HIDDEN], and TeamViewer created an updated release to fix the problem. All in all, during the pandemic, we looked at all MDM platforms. Only Moki Total Control gave us everything we wanted and needed, was affordable, and by far, the BEST customer support I have experienced in my 20 years in this industry. The other vendors would get an email back to me within a day, or a phone call within 48 hours. I would click on the purple chatbox and [SENSITIVE CONTENT HIDDEN] would be there in a few minutes.

Avantages :

The most impactful feature is Kiosk mode. We sent these phones out to about $1,500 patients across Massachusetts so they could attend Telehealth meetings. We were able to lock down the phones, add all the apps needed for each particular Community Health Center, and could support the phones using the App Config for Teamviewer. Using the App Config with Tokens and APIs made it so we did no have to touch 1,500 phones, just give them to patients. When they needed support, they just opened the Teamviewer app.

Inconvénients :

I cannot find anything that is a "Con" for Moki Total Control.

Gianna
Gianna
Social Manager (Israël)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The Master Data Management and Analytical Solution.

5,0 le mois dernier Nouveau

Commentaires : Moki Total Control is the best big data management and the most protective tool with keeps the user updated and its overall services quality is productive and perfect product for project workflow management.

Avantages :

Moki Total Control was very reliable tool and its first deployment was also easy and on multiple projects data management the platform is effective.Providing real time data reports and the security provided for all project data is effective and the data sharing functionalities are excellent.To manipulate the Moki Total Control tools is very simple and through its good and stable performance i was able to save project time.

Inconvénients :

Moki Total Control initial stage setting and adjustment of various features was easy but the technical team responsive can be improved.

Collin
Collin
Post Producer (Allemagne)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Moki provides Total Control

3,0 l’année dernière

Avantages :

Moki helps me to get more customers to my business. Brings more connection between people and businesses

Inconvénients :

Its difficult to understand in the first moment, but they give good explenation on their website.

Utilisateur vérifié
Manager (Pakistan)
Utilisateur LinkedIn vérifié
Automobile, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Remote Mobile Device Management Made Easy

5,0 il y a 3 mois

Commentaires : Overall experience using this product was amazing. The dashboard gave full control over the devices and even we can lock the devices whenever we felt so. It has been an amazing solution in the market and helped in improving up time for our app on tabs.

Avantages :

The best thing about this product is that it gives you full control over the device's remote. You can restrict the activities of the users and also manage app installation. It helps in monitoring devices and helping in updating on regular basis as well.

Inconvénients :

There is nothing that i specifically did not like about the product because it was up to the mark what was needed.

Patty
Accounting Manager (É.-U.)
Immobilier, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Moki is great when dealing with multiples site

4,0 il y a 4 ans

Avantages :

I really like that you can process updates from 1 place. I have 80 IPADs and 43 different sites and it was so difficult walk through everything with all of them. It makes it easier to process these things from here.

Inconvénients :

Moki sometimes has a long delay when I do updates and I don't see accurate information on my screen.

Réponse de l'équipe de Moki Mobility

il y a 3 ans

Thank you for your review, Patty. We have completely revamped the system over the past 18 months, and the issues that you saw should be 100% resolved. Overall, you should find that Moki is more responsive and supports more of the features that you need. If there is anything else that you need from us, please let us know.

Abhishek
Abhishek
Marketing Executive (Inde)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

An excellent tool for MDM

5,0 il y a 8 mois

Commentaires : Our main purpose to use this tool ia to remotely control our users device, to keep track of them, to provide them with regular updates and support when needed. And we are happy with the product till mow as it supports both the android as well as ios. We have been able to troubleshoot any problem and to provide required solution from sitting at a far far geographical distance. This tool has made our organisation a better place than before.

Avantages :

I like the user interface how simple and smooth it is. The tool is an easy to deploy tool and is available at a very reasonable price. You can request for a trial if you want to. Besides these, they have a very responsive customer support team which is always up for help.

Inconvénients :

Earlier we had some problems wh the product interface but with time and regular updates all the troubles got disappeared.

George
Chief Executive Officer (Allemagne)
Recherche, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

All devices managed in cloud

5,0 il y a 4 mois

Avantages :

Moki Total Control provides a comprehensive infrastructure that enables us to manage all our company devices with a single management panel.

Inconvénients :

Moki Total Control definitely needs to improve the quality of the technical support they offer.

Prabhakar
Prabhakar
CMO (Inde)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Best solution for android control and device management

5,0 il y a 6 mois

Commentaires : It is a very easy-to-use and feature-packed tool. It's smooth and fast.

Avantages :

I used it to manage android devices and It is really awesome. The first thing I liked the most about Moki Total Control is how easy it is to set up and run. It is very easy to configure and gives you access to a variety of options. The dashboard is simple and straightforward to use. The device controls and monitoring options are easy, and the reporting features are helpful in many ways. It is an effective mobile device management solution for businesses. The support team was very helpful, and during the implementation time, they even took the time to walk me through the setup of my account.

Inconvénients :

There is nothing to dislike about this tool.

Tom
Tom
Partner (Finlande)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect in simplicity

4,0 il y a 4 ans

Commentaires : Overal experience has been very good and we have used the platform for little over 4yrs. now. As in many other systems, there are it's own tricks to learn but once you got those, you'll be satisfied enough and a need to look elsewhere is low.

Avantages :

The basic use of the platform is simple enough in a computer. It is easy to check all the vitals in one or two views, which is great and the scalability to manage larger networks is made easy. It is at it's best in Android platform. IOS is great too but Apple limits the experience at their end.

Inconvénients :

Moki's lack of responsiveness does not support your viewing experience in iPhone and only nearly in an normal size iPad. A responsive UI to check my system status without the need of computer access would be great.

Réponse de l'équipe de Moki Mobility

il y a 3 ans

Hello, Tom, and thank you for your review. You are correct that Moki's platform does not render very well on smaller 5 to 7-inch devices. We have plans to make the UI more friendly for those customers who need to access their accounts on the go. Thank you for your continued business and let us know if there is anything that we can do to help.

Faith
Head of Service Delivery (R.-U.)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Moki meets our needs

5,0 l’année dernière

Commentaires : The experience is good - it does what we need to do and allows us to service clients easily

Avantages :

The software is easy to use and is flexible allowing us to set up devices in accordance with client needs as well as being able to manage the estate of devices easily and securely

Inconvénients :

It is slow at times and we still have users on Classic and it is labour intensive to move to later iterations of Moki

Luke
Head of Platforms and Capability (Australie)
Design, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Moki powers over 800 Apple iPad devices concurrently

5,0 il y a 4 ans

Commentaires : We are running over 800 devices is Moki control and the platform has been very robust. No unscheduled outages in the last 24 months that we have been on the platform, great reliability

Avantages :

Easy to use, comes with kiosk capability out of the box.

Inconvénients :

Some help articles need an update, but the support team is knowledgeable and help close any gaps

Réponse de l'équipe de Moki Mobility

il y a 3 ans

Thank you, Luke, for your business and your review. Thank you also for your suggestion about updating our documentation. We just completed that process and everything should be 100% up to date now.

Utilisateur vérifié
Accounting Manager (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Moki MDM

5,0 il y a 4 ans

Commentaires : My experience has been great. Customer Service has greatly improved. I love working with Carlos.

Avantages :

I have 80+ Devices at multiple sites and I like the fact I can monitor the software and also process updates and maintain them from any web browser. Makes my job easier for sure.

Inconvénients :

Sometimes there is a delay on the dashboard when I process a change

Réponse de l'équipe de Moki Mobility

il y a 3 ans

Thank you for your review and your business. If there is anything else that we can do to assist, please let us know. Thanks!

Russell
Vice President (É.-U.)
Réseaux informatiques, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great support, great product, great price

5,0 il y a 2 ans

Commentaires : We rolled out 1,500 phones to patients in our state using Moki for application push, kiosk mode, language support, and device management. We trained non-technical staff to manage the software, which went well. I don't think we would have accomplished all this with another product.

Avantages :

The Kiosk mode feature was a game-changer for the project we needed it for.

Inconvénients :

Nothing about Moki, Google changed some things in the beginning of the project which impacted features of Moki we would have liked.

Chris
CEO (É.-U.)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Moki has been great

5,0 l’année dernière

Commentaires : Moki has been great to work with. Very responsive to our needs and easy to use.

Avantages :

Moki is easy to use and continues to be the most stable MDM software we'd ever worked with.

Inconvénients :

I really haven't had any major issues with software.

Tom
Tom
Content Manager (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Moki is a simple and effective mobile device management platform

4,0 l’année dernière

Avantages :

* Very simple and fast to provision * Simple user interface * Great device health reporting * Fast and friendly support

Inconvénients :

I have no issues with the platform. It does what I need it to do, effectively.

Cordellier
Solution Architect (France)
Médias de diffusion, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MOKI, good way for Kiosk

4,0 l’année dernière

Avantages :

The interface and the search engine are powerful and easy to use.

Inconvénients :

The remote control does not always work perfectly.

Simon
Engineer (R.-U.)
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Overall Review

4,0 il y a 2 ans

Commentaires : Very positive. Great team, good support / open discussion. Product works well.

Avantages :

- Easy to setup and update devices - Moki created a custom low data version which made the use of mobile data possible - Easy to manage inventory

Inconvénients :

- Would be nice if devices were searchable by an ICCID or IMEI - It would be good if the first time success rate of updates was higher (but suspect this is more down to use on mobile data rather than wifi)

Alan
Alan
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great platform for MDM

5,0 il y a 4 ans

Avantages :

We have 300+ android kiosks devices currently deployed coast-to-coast. Moki's simple UX & consistency have been critical to our ability to support these devices so our doctors/nurses can have a great experience with our software.

Inconvénients :

It's a premium product, and it's priced with that in mind.

Réponse de l'équipe de Moki Mobility

il y a 3 ans

Thank you, Alan, for your review and your continued business. If there is anything else that we can do to help, please let us know.

Fahman
Manager, IDT (Canada)
Biens de consommation, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Moki for Asset Management

4,0 l’année dernière

Avantages :

The customer support team and the account reps.

Inconvénients :

UX leaves a bit to be desired, especially when the application requires multiple clicks on some features to proceed.

Diwaker
Diwaker
Admissions Counselor (Inde)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very powerful solution for multiple device management

5,0 il y a 6 mois

Commentaires : Overall, I am very happy that I chose this product. I highly recommend it to other business owners as well.

Avantages :

My company was looking for a device management tool to manage the android devices of my institute and I found Moki. Moki Total Control is a software that allowed me to control, prevent data loss, track, block, limit and manage mobile devices on the network. I can remotely schedule updates, track location, install, lock unwanted apps, remotely wipe apps, etc. Moki helped my franchises to scale their business and improve the quality of services. Moki Total Control is the ideal tool for my clients and it is also safe and secure. It also allowed them to manage hundreds of devices with ease. It is super easy to set up and use. Its support system is very helpful. They helped me set up the account within 48 hours.

Inconvénients :

I didn't like its UI very much as it is a bit messy. It should be more engaging and easy to navigate things. Otherwise, everything is good.

Codi
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Stay in control with Moki

4,0 l’année dernière

Avantages :

Moki Total Control was so simple to set up. I was surprised at the ease of use and it’s a feeling of relief and security to be able to see, access, control all of our companies devices from one centralized location! The amount of devices that have “gone missing” has drastically reduced since integrating Moki to our business!

Inconvénients :

I have not found anything lacking with Moki and am excited to continue to use them as our business grows.

Chris
Director (R.-U.)
Fabrication électrique/électronique, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

SteraScreen Review on Moki total control

5,0 il y a 2 ans

Commentaires : Brilliant and intuitive

Avantages :

easy enrollment process, feature and facilities to ensure remote control and CMS

Inconvénients :

When managing devices or content updates, the device you are connected and managing in Pulse Player to does not display in that window so unable to double check.

Naveed
Naveed
Web Developer (Pakistan)
Utilisateur LinkedIn vérifié
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best android device management tool Ever

5,0 il y a 6 mois

Commentaires : I give me control of every thing best experience with this tool I am very satisfied with this product.

Avantages :

Moki is very easy to setup and run. The dashboard are very user friendly. The price is very reasonable.

Inconvénients :

Need to improve customer support overall it is very great tool in this price.

Saraphin
Content Writer (Afrique du Sud)
Médias de diffusion, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Device Management at it's best.

4,0 il y a 5 mois

Commentaires : It is great and easy to use. It has great device management and remote control and offers fast support.

Avantages :

It has a stable performance. It is an easy device provisioning and has simple use.

Inconvénients :

Sometimes freezing can occur and the price is disheartening plus it is limited only to mobile.