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Avantages :

Simple and Easy to use, with limited or no training required. Highly customizable core modules, and easy to integrate with any other solution.

Inconvénients :

The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop.

Focus X - Notes

Note moyenne

Facilité d'utilisation
3,8
Service client
3,2
Fonctionnalités
3,7
Rapport qualité-prix
3,5

Probabilité de recommander le produit

6,3/10

Focus X a reçu une note globale de 3,7 étoiles sur 5 d'après 98 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (98)

Subhash
Working Partner (Inde)
Utilisateur LinkedIn vérifié
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It is a good software

5,0 il y a 5 ans

Commentaires : We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.

Avantages :

Customised report, after sales service and training the staff.

Inconvénients :

Not commonly used by CAs. New accountant needs training.

Vikrant
Accounts Manager (Turquie)
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FOCUS - 9 Software Review

5,0 il y a 2 ans

Commentaires : Extremely Pathetic Backend Support Dubai team and no contact is maintained once the product is sold and implemented. No Knowledge of any changes or upgrades needed to our existing software version and No Updates done for past many years

Avantages :

Ease of use and very easy to add new features

Inconvénients :

There is hardly attention to the after sales / setup services, the Dubai backend support is NIL and NO attention is paid to the required adjustments from the beginning of the implementation and Usage of the Software. Very Pathetic Local Dubai Backend Support Team and dont even know if they will support now

Anjum
Finance Manager (Émirats arabes unis)
Construction, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Focus 9

2,0 il y a 3 ans

Commentaires : Unfortunately we purchased software for construction industry business while this software is not of such type. It can be good for other types of business but not construction as this business is to be dealt in different way. Managing sub-contractor's contracts, progress PPC's, Invoicing and credit notes and getting project wise reports are the areas which are very poor with Focus.

Avantages :

Customization is one of the great thing i like the most. We can create customize what ever requirement comes across. So many inbuilt functions are there we can manipulate to create screens and reports. Ease of use is another good feature. It's quite easy to train staff to get into it.

Inconvénients :

Bugs... System is full of bugs. One thing working fine will not work another time and leads to wrong postings even. Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features. Fixed Assets module is not taken care at all by Focus team. Followed up lot of time but unfortunately even basic features are not fixed. Support from focus is very poor. The people doesn't have full knowledge of the product and are not trained to take up queries from client. Each time they have to refer to development team which is another story.

Doreen
Sales Manager (É.-U.)
Services environnementaux, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A great ERP software

5,0 il y a 4 mois

Commentaires : It is a great inventory management software with a wide variety of features to chose from depending on your organization needs.

Avantages :

The software is easy to use without any struggle. The cloud based interface makes it easy to access from anywhere thus enabling work to be done without any struggle or hesitation.

Inconvénients :

The customer support is a little reluctant especially when you need urgent assistance.

Prasenna
IT Manager (Émirats arabes unis)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Excellent Windows & SQL based ERP for SMB and Enterprises

5,0 il y a 5 ans

Commentaires : We had to go live with an ERP [comprising of Finance, Procurement and Budget Modules]. Focus was able to go live within 60 days from the project start and managed the incremental functionality upgrades in a smooth manner.

Avantages :

1. Simple and Easy to use, with limited or no training required 2. Highly customizable core modules, and easy to integrate with any other solution 3. Shorter go live period/upgrade and patches 4. Excellent resources for implementation and support 5. Finance integrated, easy to use budget module

Inconvénients :

not any feature in particular, most of what functions we required had worked well.

MOHAMED
accounts manager (Émirats arabes unis)
Cosmétiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Need Improvement

3,0 il y a 4 ans

Commentaires : ok

Avantages :

reporting tool, POS system, POS reporting

Inconvénients :

technical problems in basic accounts, inventory, manufacturing, POS offline Sync

Sibabrata
IT Admin (Inde)
Génie civil, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

CMAT Review

4,0 il y a 5 ans

Avantages :

Its customization configuration, report design tool and Cloud based with SAAS.

Inconvénients :

Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Génie mécanique ou industriel, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Focus 8 itself is alright but execution and customer support failed

2,0 il y a 6 ans

Commentaires : Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up.
Software itself is not stable, too many bugs.
Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.

Avantages :

User friendly, flexible, allow customization, a lot of features

Inconvénients :

Implementation took way too long and not professional. What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business. Too many bugs i.e. those report and function used to be alright then suddenly it does not work. There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.

Bhavesh
Bhavesh
Financial Controller (Émirats arabes unis)
Utilisateur LinkedIn vérifié
Gestion des investissements, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Focus Softnet Review

3,0 il y a 5 ans

Commentaires : It could solve our software requirement but crystal report for business need require more efforts and quality check to match with direct ERP data.

Avantages :

Ease of use and Flexibity to adopt business needs

Inconvénients :

Payroll software need improvement and security right feature like field level security not available

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Focus

3,0 il y a 5 ans

Commentaires : Just average. Usable

Avantages :

It almost have all the automated features like SAP

Inconvénients :

Many complications/errors arises from time to time, print lay-out need to design or enter the field one by one, not that flexible configuration, problem solving is slow and not available in google compare to SAP and other software.

Amal
EDP Manager (Oman)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My Feedback about Focus

5,0 il y a 4 ans

Commentaires : It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.

Avantages :

* User Friendly * Easily Customizable * Flexibility * Excellent Support

Inconvénients :

* In web version, menus are placed in the side its better if it's placed on the top. * Color patterns are dull

vineeth
ACCOUNTANT GENERAL (Émirats arabes unis)
Fabrication électrique/électronique, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Focus 9

5,0 il y a 4 ans

Commentaires : We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.

Avantages :

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

Inconvénients :

We are happy with the existing software.

Amit
Admin Executive (Inde)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

That this is useless.

1,0 il y a 2 ans

Commentaires : Very bad experience

Avantages :

We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.

Inconvénients :

this is useless not gonna recomend it to anyone

Titto
IT
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Bad Customer Support

2,0 il y a 7 ans

Commentaires : Technical Support is worst

Avantages :

Simple software easy customization administration easy datbase linking is easy backup is easy client systems connection is easy

Inconvénients :

Very bad behavior from technical support team, no solution they can provide All technical support members are rude charecters nobody no how to treat a customer who pays us

Sudha
Chief Operating Officer (Inde)
Énergies renouvelables et environnement, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Won't recomment to buy this

2,0 il y a 3 ans

Commentaires : We never got any support for concerned we raised. Service was not provided at all.

Avantages :

Easy to use is what we liked, however reliased later lot of loopholes

Inconvénients :

Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.

Anup
Owner (Émirats arabes unis)
Construction, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Na

3,0 il y a 3 ans

Commentaires : Software is good but support team is not enough to handle all clients

Avantages :

Software has multiple options but your support team is not supporting to use all features. They r thinking if they will reveal the all features they have to do the extra work. This kind of thinking is not good for long business relationships.

Inconvénients :

Longgggggg delay in implementation and Customization Support team is not satisfactory

Ednam
IT Manager (Émirats arabes unis)
Exploitation minière et métaux, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Product

4,0 il y a 4 ans

Avantages :

Easy to Deploy and Use. Customisation can be done as per requirement. Regular Updates available subject to subscription to AMC.

Inconvénients :

Limitation on Number of User as additional user are charged.

cecille
SALES (Émirats arabes unis)
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Unsatisfactory

1,0 il y a 2 ans

Commentaires : Unsatisfactory.

Avantages :

Nothing! your system is not even helping us to ease the work

Inconvénients :

Everything. We are using your system but It gives us headache because of the glitches

Réponse de l'équipe de Focus SoftNet

il y a 2 ans

Thank you for taking the time to provide feedback. We value customer feedback and strive to improve every aspect of your experience. Please send your concerns to dm@focussoftnet.com so that we can resolve them.

Kasilingam
IT Manager (Émirats arabes unis)
Matériaux de construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Focus X

3,0 il y a 2 ans

Avantages :

Easy customization and reports Most of the modules available in one ERP

Inconvénients :

Basic production module. Payroll and CRM modules separate from ERP

Shabbir miyajiwala
Properioter (Inde)
Machines, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fare Review

4,0 il y a 2 ans

Avantages :

User friendly & comfortable for learner also

Inconvénients :

Inconsistent in customer support in year end while closing & opening

Habban
Accountant (Émirats arabes unis)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review

3,0 il y a 4 ans

Commentaires : Good software

Avantages :

Easy to use and generate reports. But some bugs in each patch update.

Inconvénients :

Taxation module. Bugs are always there in updated patch.

Ghassan
GM (Qatar)
Appareils médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Disappointing

3,0 il y a 3 ans

Commentaires : Not Waw. The system didnt take us to the level that we want. The implementation and customization of the system have minimize its features. I regret to take this system onboard

Avantages :

Nothing waw, normal system with big name and big price.

Inconvénients :

system not user friendly.. cant change reports, you need to go back to admin or developer.

Tomcy
PM (Inde)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ideal ERP for Small Manufacturing Company

4,0 il y a 5 ans

Commentaires : Inventory Management has become easy and accurate

Avantages :

Ease of use. Acceptable interface for users

Inconvénients :

rigid framework. Customization becomes tedeous

Younis
Chief Accountant (Arabie saoudite)
Télécommunications, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Over All Satisfied

5,0 il y a 5 ans

Avantages :

Ease Of Use overall I Like It since was focus 6

Inconvénients :

None , as customer care is covering all points

MUHAMMAD
ACCOUNTS MANAGER (Émirats arabes unis)
Pêche, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Remarks

4,0 il y a 3 ans

Avantages :

its easy to use , initial reporting is good, accuracy level is good

Inconvénients :

interface/display looks is very poor, report presentation is very poor , no easy options for user to customize the reports.