Avis clients sur Focus X

It is a good software

Commentaires : We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.

Avantages :

Customised report, after sales service and training the staff.

Inconvénients :

Not commonly used by CAs. New accountant needs training.

FOCUS - 9 Software Review

Commentaires : Extremely Pathetic Backend Support Dubai team and no contact is maintained once the product is sold and implemented. No Knowledge of any changes or upgrades needed to our existing software version and No Updates done for past many years

Avantages :

Ease of use and very easy to add new features

Inconvénients :

There is hardly attention to the after sales / setup services, the Dubai backend support is NIL and NO attention is paid to the required adjustments from the beginning of the implementation and Usage of the Software. Very Pathetic Local Dubai Backend Support Team and dont even know if they will support now

Focus 9

Commentaires : Unfortunately we purchased software for construction industry business while this software is not of such type. It can be good for other types of business but not construction as this business is to be dealt in different way. Managing sub-contractor's contracts, progress PPC's, Invoicing and credit notes and getting project wise reports are the areas which are very poor with Focus.

Avantages :

Customization is one of the great thing i like the most. We can create customize what ever requirement comes across. So many inbuilt functions are there we can manipulate to create screens and reports. Ease of use is another good feature. It's quite easy to train staff to get into it.

Inconvénients :

Bugs... System is full of bugs. One thing working fine will not work another time and leads to wrong postings even. Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features. Fixed Assets module is not taken care at all by Focus team. Followed up lot of time but unfortunately even basic features are not fixed. Support from focus is very poor. The people doesn't have full knowledge of the product and are not trained to take up queries from client. Each time they have to refer to development team which is another story.

CMAT Review

Avantages :

Its customization configuration, report design tool and Cloud based with SAAS.

Inconvénients :

Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.

Easy to use

Commentaires : Keeping customers info organized. Tracking sales process and team.

Avantages :

User friendly . Good interface. Easy to learn and use.

Inconvénients :

Nothing really. All features are exactly what we need

Good Software - Bad Customer Support

Commentaires : Overall a good and easy-to-learn software. Needs lots of work on customer support.

Avantages :

Easy to use software. I could learn the basic software on my own without any training. It is good to track open orders and is good for inventory management as well. Its easy to access from home as well. While there are many reports options, one needs to be trained to understand which report can be taken out from where.

Inconvénients :

Customer Support is the worst. They take days to respond and are not able to resolve problems remotely. Sometimes they have to visit onsite and that takes days. Basic Financial Reports are not set up and needs to be formatted every single time we import. Closing books and carrying forward balances and inventory was a task and I required help of the support team for the same.

Need Improvement

Commentaires : ok

Avantages :

reporting tool, POS system, POS reporting

Inconvénients :

technical problems in basic accounts, inventory, manufacturing, POS offline Sync

Focus Softnet Review

Commentaires : It could solve our software requirement but crystal report for business need require more efforts and quality check to match with direct ERP data.

Avantages :

Ease of use and Flexibity to adopt business needs

Inconvénients :

Payroll software need improvement and security right feature like field level security not available

Focus

Commentaires : Just average. Usable

Avantages :

It almost have all the automated features like SAP

Inconvénients :

Many complications/errors arises from time to time, print lay-out need to design or enter the field one by one, not that flexible configuration, problem solving is slow and not available in google compare to SAP and other software.

Focus X Review

Commentaires : Overall, I had a positive experience with Focus X by Focus SoftNet. It helped me to streamline my business operations and improve efficiency across multiple departments.

Avantages :

I really appreciated the user-friendly interface and the ability to customize the software to fit my specific business needs. The various modules for accounting, inventory management, and sales were all well-designed and easy to use. Additionally, the customer support team was very helpful and responsive whenever I had questions or issues.

Inconvénients :

One thing I found challenging was the initial setup process, as there were many options to choose from and it took some time to configure everything correctly. Additionally, while the software was generally very reliable, there were a few instances where it crashed unexpectedly, causing some inconvenience.

Great Experience

Commentaires : it was a good experience as I used the software for the first time but I never let me feel like that, as it is user friendly with good functionality

Avantages :

It's user friendly , easy to administrate

Inconvénients :

nothing I feel like that may be the customer support need to improve with low cost

Good Software for the price & Excellent Support

Commentaires : The overall experience is just fine since there is a balance between price and product.

Avantages :

The best part of the product is the support and price. The implementation team and AVP is excellent and always available on call irrespective of time and day. The price is extremely competitive.

Inconvénients :

The weakest link in the software is the development team. The software does have a lot of loop holes and needs a lot of polishing and tweaking. the user interface also needs upliftment.

My Feedback about Focus

Commentaires : It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.

Avantages :

* User Friendly * Easily Customizable * Flexibility * Excellent Support

Inconvénients :

* In web version, menus are placed in the side its better if it's placed on the top. * Color patterns are dull

Review

Commentaires : Minimize workforce in non operational team

Avantages :

Aurhorization is good. Modules are structured well

Inconvénients :

Support was very frustrating. No proper documentations for us to supportourself

Good Inventory and Accounting Software with amazing customization

Avantages :

The software is easy to use and customize, best part it works good on almost any browser and on windows desktop. best part is batch wise Inventory management and custom reports Excellent support service.

Inconvénients :

Accounting part is little tricky, could do better in bank reconciliation.

Support

Commentaires : its fine and good not explant

Avantages :

hi. as per software working fine, any time need support it will be delay the support. if support will be good software will good and fine. i recommends go heard.

Inconvénients :

Its fine that it no more other comments.

GOOD

Commentaires : GOOD AND EASY TO ACCESS FOR FRESHERS ALSO

Avantages :

EASY TO ACCESS THE DATA NO COMPLICATION WHILE USING SOFTWARE

Inconvénients :

BILL WISE ACCOUNTING NEED TO IMPROVE, NOT EASY TO ADD THE REQUIRED COLUMNS IN EXISTING INVOICE FORMATE

MSME

Commentaires : Good

Avantages :

This software gives much-secured access and comfort in handling. More suitable for MSMEs.

Inconvénients :

Many limitations when we want to analyse data in different ways.

Unsatisfactory

Commentaires : Unsatisfactory.

Avantages :

Nothing! your system is not even helping us to ease the work

Inconvénients :

Everything. We are using your system but It gives us headache because of the glitches

Fare Review

Avantages :

User friendly & comfortable for learner also

Inconvénients :

Inconsistent in customer support in year end while closing & opening

Review

Commentaires : Good software

Avantages :

Easy to use and generate reports. But some bugs in each patch update.

Inconvénients :

Taxation module. Bugs are always there in updated patch.

Disappointing

Commentaires : Not Waw. The system didnt take us to the level that we want. The implementation and customization of the system have minimize its features. I regret to take this system onboard

Avantages :

Nothing waw, normal system with big name and big price.

Inconvénients :

system not user friendly.. cant change reports, you need to go back to admin or developer.

Ideal ERP for Small Manufacturing Company

Commentaires : Inventory Management has become easy and accurate

Avantages :

Ease of use. Acceptable interface for users

Inconvénients :

rigid framework. Customization becomes tedeous

Over All Satisfied

Avantages :

Ease Of Use overall I Like It since was focus 6

Inconvénients :

None , as customer care is covering all points

VERY BAD SYSTEM

Commentaires : VERY BAD I WILL NEVER RECOMMENDED FOCUS FOR ANY FRIEND

Avantages :

NO PROS IN THIS SOFTWARE, I CANNOT FIND ANY GOOD FEATURE THAT I CAN DESCRIBE

Inconvénients :

EVERYTHING IS COMPLICATED AND NOT ACCURATE AND SUPPORT SO HORRIBLE