Avis clients sur Supremo Remote Desktop

Solution télémaintenance multi session au cout réaliste

Commentaires : Supremo permet d'intervenir facilement pour la maintenance à distance des pc / serveurs de mes clients a un cout raisonnable pour une petite structure. Etant en plus devenu revendeur supremo je le conseille a mes clients travaillant à distance dans cette période compliquée de pandémie

Avantages :

- Supremo fait le job de façon simple et efficace et remplace sans soucis Teamviewer / Anydesk à un cout plus abordable - La version business permet plusieurs sessions simultanées sans surcout prohibitif - Compatibilité Windows étendue (ancien et nouveau os desktop / serveur) - Support OSX / IOS / Android... bien que légèrement en retrait par rapport aux versions windows - La gestion du multi écran avec un mode permettant de visualiser deux écrans distant sur le poste maitre - La gestion des contacts en ligne ou en local au choix sans surcout - stable et rapide - support commercial et technique réactif et compétant. les demandes / besoins semblent être pris en compte

Inconvénients :

- l'obligation de selectionner par une radio box le mode demarrage ou installation permanente avec saisie d'un mot de passe n'est pas très intuitif et est tres perturbant pour les utilisateurs (un pre-choix demarrer serait plus instinctif) . - pas de possibilité d'installer directement via un script sans passer par l'usage d'un token en variable disponible en version business. - une fois installé pas possible d'épingler à la barre des taches - pas de copier / coller de fichiers ou dossiers distant / local, mais c'est annoncé pour 2022 :) - la gestion de l'uac , le cas de sessions ouvertes sous un autre profil utilisateur - manque de paramètre a passer pour l'installation automatique (par exemple la restriction d'hôtes) - EXTREMEMENT pénalisant l'impossibilité de sauvegarder / transferer le numéro d'id d'un poste de maintenance ( par exemple en cas de réinstallation changement de pc il faudras redéfinir le poste autorisé a accéder sur chaque client) - pas de package chocolatey pour le deploiement (je travaille dessus pour le rendre disponible) ni glpi / fusion inventory pour la gestion de parc

Utilisation de Supremo au quotidien

Avantages :

En comparaison avec les outils concurrents, SUPREMO, pour un excellent tarif offre des fonctionnalités équivalentes, voire supérieures. L'outil est stable et facile à utiliser.

Inconvénients :

Dans l'utilisation quotidienne qu'en fait mon équipe, il n'y a rien à ajouter comme fonctionnalité.

tu veux prendre le controle d'un ordinqteur à distance SupRemo est la Solution

Commentaires : satisfaisant

Avantages :

pas très couteux. le logiciel est compatible avec plusieurs système d'exploitation il peut se connecter à plusieurs ordinateurs simultanément avec des sessions différentes et des mots de passe différents et ceci de manière automatique si les mots de passe ont été préqlqblement enrégistrés.

Inconvénients :

quelques ralentissements et des petits bugs de courte durée mais presque récurrents

Un produit performant

Avantages :

Facile a mettre en œuvre, simple d'utilisation

Inconvénients :

Il manque un bouton d'acces direct pour le CRTL ALT SUPP

Trés bon produit pour la prise en main

Commentaires : Tester c'est appouvé.

Avantages :

Rapport qualité prix, c'est le meilleur produit. Grace à l'anuaire, nous pouvons rapidement nous connecter chez nos client

Inconvénients :

Seul bémol, c'est que l'on peux pas bloquer le clavier et la souris du poste client

Très utile

Commentaires : Très satisfait

Avantages :

Pour prendre le contrôle d'un ordinateur à distance il est excellent

Inconvénients :

Aucun inconvénient c'est une bonne application

utilisation facile et pratique

Avantages :

logiciel pratique , facile d'utilisation , utile

Inconvénients :

le logiciel est facile d'emploi il n'y a rien de négatif à en dire

Best Remote Software

Commentaires : We do all the helpdesk and remote support with supremo. All perfect!!

Avantages :

Very easy to install and use and low use of resources

Inconvénients :

Request for assitance hould be an great improvement

Outstanding Experience with Supremo Remote Desktop

Commentaires : Overall, I had a great experience with Supremo Remote Desktop. It was easy to use, had a great connection speed, and was able to get me up and running quickly. I highly recommend it for anyone looking for an effective and efficient remote desktop control tool.

Avantages :

Supremo Remote Desktop is an incredibly efficient and easy-to-use tool for remote desktop control. It has a user-friendly interface and provides an excellent connection between two computers. The speed of the connection is also excellent, allowing for a smooth and seamless experience.

Inconvénients :

While Supremo Remote Desktop does have a few drawbacks, such as not being able to work with multiple monitors and not having many customization options, these are minor and can easily be overlooked.

Good profit using this software

Commentaires : Very good experience. Forthe product cost you receive high performance level.

Avantages :

Very fast connection and highly image resolution of the remote equipment

Inconvénients :

Sometime lost of connection and there is no reconnection again

Disenchanted Custommer

Commentaires : Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.

Avantages :

It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.

Inconvénients :

Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.

Supremo Remote Desktop: The Ultimate Solution for Remote Desktop Connections

Commentaires : Overall, Supremo Remote Desktop is an excellent tool for anyone looking for a reliable, secure, and user-friendly remote desktop connection solution. I have had great experiences using it, and I highly recommend it for anyone looking for a reliable and secure remote desktop connection solution.

Avantages :

Supremo Remote Desktop is an extremely user-friendly and reliable tool for remote desktop connections. It is incredibly easy to use and allows for fast, secure connections to any remote computer without the need for complex configurations. The interface is intuitive and straightforward, allowing even the most novice users to quickly get up and running. I've had great experiences using it for remote access, and I highly recommend it for anyone looking for a reliable and secure remote desktop connection solution.

Inconvénients :

The only issue I have encountered with Supremo Remote Desktop is that it does not support MacOS. While this is not a major issue for most users, it is definitely something to be aware of if you need support for MacOS. Additionally, the cost of the service can be a little higher than some other alternatives.

Supremo Remote Desktop - A Reliable and Secure Remote Desktop Connection

Commentaires : Overall, Supremo Remote Desktop is a great solution for remote workers who need a reliable and secure connection. It is easy to use, affordable and offers useful features.

Avantages :

Supremo Remote Desktop is a great remote desktop solution that is very easy to use and provides a secure connection for remote workers. It is also very affordable and offers a number of useful features. The user interface is intuitive and allows for quick setup and connection to a remote machine.

Inconvénients :

Supremo Remote Desktop can be a bit slow at times and can be difficult to set up on certain networks. Additionally, some of the features are not as robust as those offered by other remote desktop software.

My best choice for remote desktop

Commentaires : I solve my every day needs of remote support with Supremo

Avantages :

The software is very Ease of use and has all the features I need

Inconvénients :

I have all the feautures I need, maybe it will improve the Android version

Easy to Use, Easy to Fix

Commentaires : Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good .

Avantages :

It easy to use, easy for my client to download, once connected to a desktop I can fix 95% issue.

Inconvénients :

When used on a domain network, if end-user run in their profile, I have difficulty in using as Administrator, they have to enter the Admin login details and then I lose control of Supremo.

Coming From Teamv... experience

Avantages :

Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ...

Inconvénients :

Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ...

The best remote control desktop application

Commentaires : The best remote control desktop application

Avantages :

Easy install and superb features. It solves my 100% remote support service / server monitoring.

Inconvénients :

Doesn't work with remote sound and perhaps you could improve the screen resolution.

Good experience

Commentaires : the experience is very good and I use it every day.

Avantages :

It is the ideal product for my day to day customer support.

Inconvénients :

some customers ask me for more security such as two-factor authentication.

My review

Commentaires : So far so good. Could and should be better in the future

Avantages :

Cheapest solution in the market but with some flaws

Inconvénients :

Multimonitor support, gets pricey above the minimum, especially for a small business like mine

Simple and effective

Avantages :

Personalization Speed and integration remote printing

Inconvénients :

price per site poor back panel security options

Great application

Commentaires : Everything work's great

Avantages :

easy access, easy installation, make better supermo for iOS

Inconvénients :

maybe the interface can be better, more beautiful, with some skin's maybe

Supremo my favoutite desktop app

Commentaires : So far all experiences have been positive.

Avantages :

Easy to use, good price and great features

Inconvénients :

No complaints at the moment. It fits perfectly to our requirements.

Professionel Software

Commentaires : Help me by question with account departement

Avantages :

All my platforms are supportet ( only Android to PC )

Inconvénients :

Connecting from PC to Android devices not possible

Very good piece of software

Avantages :

Easy to use, easy to install, not too expensive

Inconvénients :

Frequently unattended disconnexions while using it

The essential tool at an affordable price.

Commentaires : I use it every day to work remotely or troubleshoot remote servers and PCs or transfer data to remote PCs.

Avantages :

Easy to use product Attractive price compared to other products in the same category. I work alone and I used it daily Nothing to complain about

Inconvénients :

I did not really understand how to use it independently on a USB key with the current license information.