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Avantages :

There are some features not found elsewhere that make it easy to integrate security functionality with Meraki’s networking stack.

Inconvénients :

Really haven't come into any major issues, I know at one point the device failed but was quickly RMA'd and replaced.

Cisco Meraki - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,3/10

Cisco Meraki a reçu une note globale de 4,5 étoiles sur 5 d'après 115 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (115)

Bediss
Conception (Tunisie)
Vente en gros, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Mon avis sur Cisco Meraki

4,0 il y a 7 mois

Avantages :

Intègre des fonctionnalités de sécurité avancées pour protéger les réseaux et les données

Inconvénients :

Une connexion Internet stable est essentielle pour profiter pleinement des fonctionnalités cloud

Florida
Florida
Secret (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Génial logiciel

5,0 il y a 8 mois

Avantages :

C'est très fiable et très simple à utiliser

Inconvénients :

Juste que parfois la connexion balance et sa dérange un peu

Pinhas
Assistant (Bénin)
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Logiciel de surveillance et de gestion des appareils mobiles

4,0 il y a 6 mois

Avantages :

Cette fonctionnalité introuvables facilite l'accès

Inconvénients :

La connexion bugs parfois et l'application deconne

Modou
Modou
Informaticien (Sénégal)
Utilisateur LinkedIn vérifié
Réseaux informatiques, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Cisco Meraki

5,0 il y a 2 ans

Avantages :

permet de gérer plusieurs équipements de réseau à partir d'une seule interface de gestion en nuage. Il est compatible avec une variété d'équipements de réseau et de protocoles, ce qui permet de l'intégrer facilement dans les environnements existants.

Inconvénients :

Dépendance de la connexion internet : Cisco Meraki est un service en nuage, donc vous avez besoin d'une connexion internet stable pour pouvoir accéder à la plateforme de gestion et aux fonctionnalités.

Mark
Mark
Vice President of Information Technology (É.-U.)
Utilisateur LinkedIn vérifié
Études de marché, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for a large range of businesses

5,0 il y a 3 ans

Commentaires : Overall we are pleased with our Meraki purchase and installation. We used a system integrator to obtain it but looking back we could have saved some money doing it ourselves but the quick onboarding and initial setup by the integrator ensured we got running quickly

Avantages :

Meraki is a cloud based product that controls on premises and remote hardware. The hardware is top of the line and includes all the functions you would expect from an exterprise offering. Given the broad number of options and the cloud based always updating nature of this product if fill many needs and be adopted by most organizations.

Inconvénients :

Some of the navigation takes some getting used to and I wish it would flow more but there are so many features that building a fluid navigation gets tough, even for Cisco. The graphing could also be better and offer additional options when you need more details but generally it will fill most needs.

Brian
Assistant Utilities Director (É.-U.)
Équipements publics, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Robust MDM platform used for management of iOS devices

5,0 il y a 3 ans

Commentaires : We started using Meraki SM when it was still being made available for free to small organizations. At the time, the system was simple, but provided us with what we needed. As the system grew and was improved upon, primarily as Apple released new management options for iOS devices, it became necessary for us to upgrade from the free platform to a paid subscription. The per-user pricing was very competitive, and the available management options were well worth the cost.

Avantages :

Setup of an enterprise MDM was made easy with Meraki SM. The web administration portal was easy to use, and offered us all of the functionality we needed initially, as well as has provided us the opportunity to increase our use over time. The platform is well designed, simple to use, and responsive. The app management solutions provided through SM are excellent, as well as the user/device options for license assignment and updating.

Inconvénients :

We have found the location mapping to be unreliable in Meraki SM, despite having our mobile devices all GPS enabled and configured to make location information available to the SM app. The location tracking tends to use cellular location based on IP addressing and tower locations rather than GPS coordinates provided by the device. Policy pushing over the air is hit or miss, and it can take multiple attempts to get a client device to receive the revised policies. The greatest restrictions of the Meraki MDM seem to lie with Apple not making as many centralized management options available as they should, since enterprise use of iOS doesn't seem to be on their list of priorities.

Joshua
Application Specialist (Australie)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Does it job but recent changes have led us to migrate away

4,0 il y a 3 semaines Nouveau

Avantages :

Meraki has been a product that we have been using for quite some time to manage our iOS and some of our Android devices. For the purposes that we use an MDM which is primarily just the pushing of apps and ensuring that specific settings are on, it does just that. The UI has been overhauled from its previous outdated design making it easier on the eyes.

Inconvénients :

They have recently changed the usage agreement which now does not include the first 100 devices for free. Since this change, they no longer allow for devices to be added or removed but do allow the management of pre-existing devices. However, due to our usage case and the pricing we have begun migrating away from Meraki.

Isaac
Director of Technology (Inde)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lots of promise but not enough focus on the core

3,0 il y a 5 ans

Commentaires : This software has great promise as an MDM solution but it lags behind other solutions. If you’re looking for free and iOS/Android this is for you. If you want to manage computers you may want to consider looking elsewhere. Systems Manager doesn’t scale well and provide advanced features.

Avantages :

This is a beautiful MDM solution that supports all platforms which is great. There are some features not found elsewhere that make it easy to integrate security functionality with Meraki’s networking stack. Want WPA2 enterprise with TLS? Systems manager makes this seamless.

Inconvénients :

Feature set prioritizes integration with Meraki stack. Features introduced by Apple or Microsoft at the OS level can take months if not years to finally be implemented. This can cause quite a lag as your user base upgrades. No real features to manage the patch level of devices aside from manually pushing updates each time. Licensing cost fluctuates frequently (it’s free, it’s paid, it’s mostly free but sometimes paid).

Jacqueline
Director of Technology (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cisco Meraki - The best solution for network management with a small team!

5,0 il y a 2 mois

Commentaires : When we first began upgrading our outdated infrastructure, we decided on Meraki. As we continued from our MDF and worked our way out, the benefits of a full Meraki network became even more apparent. Our Meraki dashboard is our lifeline for knowing what is going on across our network from power outages to wireless health and bandwidth utilization. I love that we are also able to allow access to outside vendors and internal staff in a secure way with only the access the need and nothing more. The VPN client has allowed me to get my entire network up remotely after major power outages. I can't recommend Cisco Meraki enough for anybody who needs the flexibility and simple but secure anywhere/anytime access to their network. Cisco Meraki is a true enterprise level network solution that you can feel confident about deploying without having needing high level network engineering on staff or contract.

Avantages :

Cisco Meraki allows us complete visibility into our network at all times. I can manage 95% of my network tasks from anywhere at any time. This has allowed us to keep network management in-house with a 3 person IT team for a large campus environment with almost 1,000 users daily. Adding new devices is simple and the support is immediate and on point. I do not have to wait for a response and escalation. The agent who responds first is the one who resolves the issue in a professional and friendly manner.

Inconvénients :

The annual license renewal is costly. If you decide to co-term your licensing, it is not immediately obvious what the yearly licensing costs will be so it is important to consider this factor when forecasting your budget. For us, using Meraki offsets the cost of MSPs or another FTE for a network admin role so it is well worth the annual license costs to have the peace of mind that your network is always up to date and accessible to you from anywhere on any device.

Isaac
Systems Administrator (É.-U.)
Automatisation industrielle, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A good solution for SMB

4,0 il y a 7 mois

Commentaires : It's been good for the most part. It takes a while to find things as I came from a Cisco only shop but it is usable by people who have no network experience if you need someone like that to be able to vlan a port or something like that.

Avantages :

It is easier to install and maintain than most similar products. You can easily establish vpn's between owned devices with dynamic ip addresses.

Inconvénients :

Ran into an issue recently where you can not define access for Software VPN clients to networks that are vpn connected that are not Meraki.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use and comprehensive tools for managing mobile devices and other assets

5,0 il y a 5 ans

Avantages :

A single one-stop location for remote management of iOS and other mobile devices and other assets. In particular, monitoring and administrating iOS devices is challenging and this tool has saved countless hours in configuring and deploying and maintaining iPhones in our business.

Inconvénients :

The features for updating Apps from the App Store needs improvement.

Ye Lwin
Network Security Engineer (Myanmar (Birmanie))
Informatique et sécurité réseau, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cisco Meraki Products Review

4,0 il y a 4 mois

Commentaires : In the Meraki Ecosystem, I have extensive experience working with MX Firewalls, MS Switches, and MR Access Points. These products boast ease of deployment and management, featuring user-friendly interfaces. However, it's worth noting that in the MX Firewalls, certain features such as NAT(Static and Dynamic) and Link Aggregation are lacking. This limitation has posed challenges for me in network design and deployment scenarios.

Avantages :

I appreciated the ease of deployment and management of Meraki Products, user monitoring, and user-friendly interfaces.

Inconvénients :

Some features such as NAT(Static and Dynamic) and Link Aggregation are lacking in Meraki MX Firewalls. This limitation has posed challenges for me in network design and deployment scenarios.

Joel
Systems Administrator (É.-U.)
Automobile, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great solution for our business

5,0 il y a 6 mois

Avantages :

Cloud config is obviously huge. Being able to have a site set up and ready to go in the cloud before anything is plugged in make acquisitions and new stores so easy to stand up. Most new features are software based so it's only getting better.

Inconvénients :

Pricing could be easier to understand. There are some features that a more advanced network might need but it works great for us. It definitely should have better monitoring built in.

John
ICT Director (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent Solution for Firewall

5,0 il y a 3 mois

Avantages :

Cisco Meraki has reputable monitoring and firewall assistance.

Inconvénients :

Cisco Meraki makes defined security without compromise.

Alejandro
IT Support Engineer (Colombie)
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A cloud infrastructure that optimizes our services

4,0 il y a 11 mois

Commentaires : There are many benefits of taking our network infrastructure to the cloud, operating costs, software licensing, hardware maintenance, security systems and disaster protection are some of the costs that reduces an organization with such implementation, on the other hand, accessibility from anywhere in the world and manage the network offers very broad possibilities for any IT team, Cisco Meraki in its various products has given us the ability to manage a wireless ecosystem deployed in a fairly large geographical area with the administration from the cloud, this allows us to detect anomalies in real time, view bandwidth consumption in a timely manner and a large number of functions that makes the administrative work of the network a little easier.

Avantages :

Cisco Meraki has allowed us to evolve our network infrastructure and the way we interact with this, there are clear details that make this a highly balanced, sustainable and accessible network, due to its on cloud environment has reduced locative, operational and maintenance costs associated with the equipment installed on these sites; aspects to highlight within the Meraki environment I can mention their equipment (Access Point) in our case, these are robust equipment, resistant to different outdoor environments, easy configuration (plug and play) and administration in the remote console, in addition, provides a wide range of data and metrics that are a very detailed basis for the management by our IT team in all the deployment of the infrastructure, Its clear and intuitive console has the functions at hand offering very fast possibilities to configure parameters such as SSID, MAC filtering (white and black list), bandwidth management either by SSID or by users, WEB content filtering, among others, possibilities like these make Cisco Meraki a very strong ally in our organization.

Inconvénients :

It should take into account the number of devices implemented in the network as it depends on the number of licenses to hire, although their individual cost is a bit high if you must take into account that this value is associated with some benefits of great help as some devices have a lifetime warranty while licensing is active, although in our cases the Access Point does not have this benefit I can guarantee that such equipment have a very striking performance in addition to withstand extreme operating conditions, so no negative comments so far I do not have.

Alex
Systems Analyst (Colombie)
Télécommunications, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Efficient and powerful for managing, monitoring and administering wireless networks.

5,0 l’année dernière

Commentaires : Cisco Meraki allowed us to efficiently manage and administer our access points that are distributed in strategic locations in the city from the cloud and without having to move to the site, now we can monitor and configure them from the central panel with ease, it allowed us to exercise total control over the network, restrict pages and limit bandwidth among others.

Avantages :

Cisco Meraki offers a GUI that can be operated in a simple way, it is easy to implement, it is scalable which allows us to meet the needs of the company; it has excellent capabilities for monitoring, supervision and management of wireless networks in the cloud, does not require much technical knowledge for the initial configuration of the Access Point, with Cisco Meraki we can manage and configure securely and simplified way all from the central control panel regardless of location or time (we can distribute the bandwidth as we wish, by network name, page or IP among others).

Inconvénients :

Functionally I have not found anything I dislike about Cisco Meraki, the only downside of Cisco Meraki is the high cost of licenses and equipment.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Decent MDM - But Conversion to License structure is irritating

4,0 il y a 6 ans

Commentaires : Sales/account reps are purely focused on selling you new stuff so they can improve their numbers. they do not look out for you once you've bought their product.

Avantages :

It has a decent feature set - including remote management of profiles and security features, For both Macs and iOS. The ability to completely lock down and erase the entire device has been nice in a few extreme situations. The UI is intuitive and easy to use with LOTS of information about the devices being managed.

Inconvénients :

Initially we enjoyed the fact that we were given a relatively high if not unlimited (I cannot recall) now, we are billed per device. Which is fine. But the process to obtain the licenses is absolutely ridiculous, takes way too long and they do not allow for our account for an upgrade process. IE client has 20 computers enrolled, and they replace all of them, well you have to get another 20 licenses (paying for 40 computers) and then remove the old computes when they are phased out. Then decrease the license count. There is zero flexibility here, and the vendor was borderline indignant when it was pointed out how this is a problem in the real world.

Carson
Senior Network Services Specialist (Canada)
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Gold standard for Medium-Large businesses...remote site management

4,0 il y a 2 ans

Avantages :

easy to spin up remote systems, all cloud managed and deployed. Plug and Play setup, as well with templated usage, you can deploy in a matter of minutes

Inconvénients :

MX firewalls don't provide enough MANUAL OVERRIDES which would be useful. Not as robust as old IOS firewalls for that specific reason.

Andrzej
IT Specialist (Pologne)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to manage and deploy

4,0 il y a 2 ans

Commentaires : Overall network managing is quite good. It's easy to setup new location. Cloud managment makes it easy to deploy and manage. Single pane of glass gives ability to see all location at one and we can make changes.
Due to price we limit use only to routers and AP co i can't comment on MDM, switches and other meraki products.

Avantages :

It's ideal to many locations with often changing IP address. It makes managing very easy. We can basically send router not configured and it will connect to cloud and setup configuration very fast. Aut-VPN is great in cisco meraki. It just works.

Inconvénients :

Price for convenience is very high. That's main thing that may discourage someone to purchase this product. Copying configuration to different router is bit tricky in UI.

Ross
Operations Manager (Afrique du Sud)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Powerful product in combination with Meraki hardware

5,0 il y a 5 ans

Commentaires : Overall a brilliant product and system, there is a reason we have been using the Meraki products for the past 8 years.

Avantages :

The ability to remotely manager and monitor the network remotely has significantly cut down on support call outs and requests among our clients. Everything on the network is visible from the moment traffic hits the WAN to the clients machine. The tools for diagnosing and checking network issues are amazing. As well as the granularity of the information displayed to the ability to 'micro manage' the network.

Inconvénients :

Not so much an issue with the software , but the cost of licenses and hardware can be pretty steep especially if you replace all the network devices.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

not the best choice for iOS

4,0 il y a 4 ans

Avantages :

works reasonably well, lots of customization

Inconvénients :

finite control of iOS devices is a bit confusing and doesn't work as seamlessly as alternatives

Juan Angel
Juan Angel
IT Supervisor (Honduras)
Utilisateur LinkedIn vérifié
Externalisation/délocalisation, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Network Upgrades Done

5,0 il y a 3 ans

Commentaires : Love all of Cisco Meraki lines of product, easy to use and deploy

Avantages :

Easy to use, easy to deploy all of Meraki hardware, easy to manage, I really love al the meraki suites they have form MX, MR and MS line up

Inconvénients :

PRicing is a issue once your license runs out you have a great Paperweight as you cant use it, another issue would be that its a cisco product and don't have lot of CISCO IOS components

Héctor
Héctor
CEO / Lead Architect (Honduras)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easiest to use network management

5,0 il y a 4 ans

Commentaires : It does the Job, is powerful has several options, but is expensive and the web interface needs some work.

Avantages :

In the company we have several of this Meraki Access Points, to add them to the account was easy and manage them were ok, it has a ton of options including Air Marshal to remove non authorized networks on your company.

Inconvénients :

Adding whitelisted devices could be simpler sometimes I get confused and add the device twice since there was not feedback of the device being added, it just shows up once is connected to the network, that way you cannot see if it was added successfully, Is expensive compare to solutions from Fortinet, some companies went with them and have a great experience but paying less money.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love this product

5,0 il y a 6 ans

Avantages :

We converted over to Meraki about 2 years ago and it was the best decision we have made. The features and functionality of the dashboard are outstanding and being able to work from anywhere and make changes as needed is great.

Inconvénients :

Dashboard can be cumbersome at times and do think some of the items could be laid out a bit better visually.

Tim
IT Admin (É.-U.)
Pétrole et énergies, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easier Firewall Maintenace

5,0 il y a 4 ans

Commentaires : Easy to use, was able to teach myself and a nice GUI.

Avantages :

Used to work with Fortinets/SonicWalls/ASA, but Meraki has made a much simpler cloud based solutions for firewalls.

Inconvénients :

Really haven't come into any major issues, I know at one point the device failed but was quickly RMA'd and replaced.