LifeWorks is more than an EAP

Publié le 12/09/2019
Shannon C.
Director - Benefits, HRIS & Payroll
Production audiovisuelle, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It's truly a one-stop shop for our employees for just about anything they need help with, whether in their business or personal life. Definitely a work-life balance tool and not just an EAP. Our customer success manager is great and always providing us with updates and opportunities to help us help our employees.

Inconvénients: So far, we haven't had any complaints from employees and only positive feedback.

LifeWorks for total employee wellbeing

Publié le 13/02/2019
Robert D.
Managing Director
Services d'information, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Set up was extremely easy, and fun to customize for myself and my employees. It is a unified system that proactively helps my employees manage and improve their wellbeing.

Inconvénients: Pricing was more than traditional EAP but we combined budgets since LifeWorks is a unified system combined rewards, EAP, and wellness.

Lifeworks Review

Publié le 28/10/2018
Utilisateur vérifié
customer team member
Vente au détail, 10 001+ employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
3 / 5
Support client
1 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Nice handy app to use. I would recommend however that's only if you don't mind not getting an advertised rate

Inconvénients: It would help if you got the advertised cashback rate rather than having to go through cs, all they say is send them screenshot blah blah blah. It still breaches trading standards

LifeWorks works!

Publié le 18/09/2019
Liz R.
Senior Benefits Analyst
Papier et produits forestiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: LifeWorks provides solid customer services support in addition to their employee assistance programs.

Avantages: Ease of use for an employee population that is not necessarily tech savvy.

Inconvénients: Doesn't always sync reliably with compatible devices.

Review LifeWorks

Publié le 18/09/2019
Sandra S.
Director - Corporate Benefits
Fabrication électrique/électronique, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Lifeworks has been an amazing partner with our Company for many years. They are professional, responsive, knowledgeable, and above all will provide support to our Company whenever approached for assistance. The services they are able to provide to our employees, as well as our management team are excellent. We are extremely happy with Lifeworks and would highly recommend their services.

Avantages: Easy navigation; tabs clearly labeled; ease of use/user friendly

Inconvénients: There was nothing that stood out -- that we would have disliked. They continue to enhance their web-sites. We have no cons to mention.