Avis clients sur Vectera

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Des salles de visioconférence dotées de puissantes fonctionnalités avec connexion en un clic et conavigation. Une solution optimisée pour les ventes internes, le customer success et le conseil aux clients.

En savoir plus sur Vectera

Avantages :

My favorite thing initially about this software was its low cost per entry.

Inconvénients :

Currently if I scroll up, my student will be 'forced' to scroll up as well. I cannot mark while they are doing the next question.

Vectera - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,9

Probabilité de recommander le produit

9,6/10

Vectera a reçu une note globale de 4,8 étoiles sur 5 d'après 100 avis d'utilisateurs publiés sur Capterra.

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François
François
ceo (Suisse)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

un des plus importantes plateforme pour le travail collaboratif

4,0 il y a 3 ans

Commentaires : Malgré la difficulté mentionné, cela reste un des mes outils préférés

Avantages :

L'outil est vraiment pensé pour du travail collaboratif, des outils simples et efficace, dont un très bon tableau blanc avec des fonctionnalités de téléchargement très bien conçuees

Inconvénients :

Un réel souci dans la gestion des connexions. Bien que ce soit mon outil préféré, durant la surcharge de la CoViD, nous avons souvent dû switcher vers d'autres plateformes, nettement moins bonnes mais avec moins de problèmes de connexion

Olga
Olga
TOEFL Coach (Roumanie)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

An Inexpensive, but Luxurious Alternative to Other Language Coaching Software

5,0 il y a 2 ans

Commentaires : Impressive! Incredible! Innovative! It is just a mind-blowing, breathtaking tool which helps my dreams come true. Probably, it is the most helpful service which combines the best price and the best quality.
Indispensable for any exam coaches, language tutors and experienced teachers working online.

Avantages :

It is just amazing! Using blackboard, cobrowsing, screensharing, lessons recording! Scheduling online! Creating personal meeting rooms! Lots of space in the storage! Oh my God, it is dream-like, it is almost fantasy. I cannot believe it exists. It is like I have unleashed my imagination and have seen myself in the other reality. I have not tried out all the options and functions yet, but it is so professional, so perfect, so splendid that I cannot express the overwhelming happiness I feel. Everything is working flawlessly. It is so perfectly structured, organized and implemented that I cannot even explain how much it is precious for me as for a professional TOEFL Coach who has been working since 2011. I am over the moon to use such a reliable, trustworthy, customisable, adaptive, responsive, user-friendly tool! It is highly professional and extremely useful. Vectera is a great helping hand for any language coach, exam coach or experienced tutor working online. It is splendid, adorable, it is impressive and flawless! Easy to access, easy to use, easy to register almost in any browser and OS. Incredible!

Inconvénients :

Well, for some reason it is close to impossible to start billing earlier than the system considers. But maybe it is a special feature.

Utilisateur vérifié
Creative Director (É.-U.)
Utilisateur LinkedIn vérifié
Design, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Reliable Video Conferencing Tool

5,0 il y a 2 ans

Commentaires : Vectera has been our go-to meeting tool for the past couple of years. The fact that I can set up custom meeting rooms for each client is so good, especially it can have custom domain name.

Avantages :

I've been using Vectera consistently for a couple of years now and they are one of the most reliable video conferencing in the market. They continue to add new features and up their game which I really appreciate. The fact that our clients even remember the URL of their dedicated meeting room tells us that they like the tool as well and find it so easy to use. Our meeting always involve screen-sharing, to be able to share different browser tabs, window sizes, even resizing the shared window to see responsive effect of a web page is fantastic.

Inconvénients :

I wish they have Mac Native software. Even plugins for more than just chrome browser would be great.

Utilisateur vérifié
Founder/CEO (Allemagne)
Utilisateur LinkedIn vérifié
Conseil en gestion, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Superb scheduling and video-conferencing platform with unique features

4,0 il y a 2 ans

Commentaires : I was looking for a solution that provided both scheduling functionality and video-conferencing capabilities. The problem is that most providers have either the ability to assist with scheduling of meetings or cover the online meeting part. Vectera does both with bravura and throws in a couple of unique features that make it stand out.

Avantages :

Compared to Skype, FaceTime, Zoom Webex, and the like, Vectera does convince with ease of use for all parties taking part in the online meeting. Granted, the video quality is not on the same level as Zoom or FaceTime, but Vectera is far more reliable and hasn't cut out on me once. The ability to sync with calendars and schedule appointments is easily setup. What I liked most, though, is the whiteboard functionality and document annotations. Vectera works without any annoying downloads or installations (Cisco, Zoom, Skype, anyone?) right out of the box.

Inconvénients :

There're a couple of improvements, though, and I've already highlighted them with the development team, which I found somewhat responsive and open to suggestions. One of the things I'm missing is, for example, the ability to conduct a meeting offline. Rather than online video, I'd like to provide the client with a phone number to call. Right there in the invite that's sent out once a meeting is scheduled as a phone call and not a video conference. This isn't possible with Vectera, and I can't wait for this small add-on to get implemented.

Raymond
Raymond
CEO / Owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Positively changed the way I provide consultations!

5,0 il y a 2 ans

Commentaires : Overall, great! No complaints! I do wish there were more payment options tho. Otherwise, I'd absolutely recommend this to anyone looking for a solid consultation booking platform.

Avantages :

I love the simplicity and the quality of the calls. Screen sharing is by far, among the most helpful feature many services like this don't provide, this was exactly what I needed to better share and explain things to clients and anyone needing additional help that a simple phone call can not provide. The payment feature, is a huge plus! Very simple to set up!

Inconvénients :

I love everything...except that there is Vectera branding, which I don't really mind, it's not too intrusive but as a marketing agency, I absolutely would much rather it was White-Label. I also wish there was Venmo, CashApp, Wire transfer or Paypal as a payment option.

Matthew
Matthew
CEO & Founder (Pays-Bas)
Utilisateur LinkedIn vérifié
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Vectera combines for me all the features I need for video conferencing

4,0 il y a 3 ans

Commentaires : Very good. Nothing to install and the quality is good. The company is quite new but I am confident they will continue to improve this valuable product into real challengers for Zoom and Hangouts, and sorry to say, one of my favorite tools, Calendly.

Avantages :

I purchased Vectera through AppSumo and am glad I did. Vectera is a mash up between Hangouts, Zoom and Calendly. It gives me the opportunity to create client workspaces in which I can conduct meetings. In those meetings I can share documents, my screen and a whiteboard. The audio and video quality is very good and ease of use too. Added benefit is their scheduling tool which links to your calendars like Calendly and Birdseed do.

Inconvénients :

I am missing a mobile app, but it is work in progress. I would like to see some more integrations with at least Zapier for when someone books a meeting. A little more customization would be great on landing pages for meetings, but I am sure they will get there.

Albert
Albert
Coach (Hongrie)
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best tool for Coaches

5,0 il y a 3 ans

Commentaires : I can easily hold my online coaching sessions with my clients, charge money and schedule appointments under my own domain and integrated on my website without using multiple different software.

Avantages :

As a coach I need to provide an easy and seamless experience to my clients. What I love about Vectera is that I can create a permanent meeting rooms where I can continue the work with my clients after each session (e.g. models I explain, graphics on the whiteboard, images, etc.) I can always come back to these files with one click. A big plus is also that there is no need to install any software. The times that I get stressed because Zooms decides to stop working or to update the software just before an important client are over. I can also easily charge my clients through the Stripe integration which makes life so much easier because I don't have to run after my money after each session.

Inconvénients :

Although the UI has seen many updates in recent times I am still not happy with the whiteboard solution as I cannot full screen it. It might just be a minor deficit but when I want to draw a bigger picture it can get difficult for me.

Josh
Josh
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Great Alternative to Zoom!

5,0 il y a 2 ans

Commentaires : Vectera is awesome. Easy to setup a new room for a new client. Easy to connect audio and video. Storing of documents in a room is awesome.

Avantages :

It has a whiteboard that you can write on and the rooms are kept separate for different clients so you can save stuff to their room. Updates all the time and they listen to their subscribers. Got it on Appsumo so the price is right for lifetime access.

Inconvénients :

No call into the meeting from a phone number must do it via online. They are working on it but it will be paid over and above my plan.

Matthew
Matthew
Digital Account Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Zoom and GoToMeeting Serial Killers!

5,0 il y a 3 ans

Commentaires : The team behind Vectera must have watched one too many episodes of Dexter, because they are on a murderous spree when it comes to killing off the big boys.
Okay, maybe everyone hasn't heard of Vectera (yet!) but they will and if and when they try out the product, they're going to be hooked and never look back (though they should definitely check the closet - they might be hiding in there!).

Avantages :

Whiteboard feature Persistent Meetings Whitelabeled landing page Recordings Cloud Storage Integrations Scheduling Private notes for meetings Custom links to meeting rooms The team behind the product AND... NO INSTALLATIONS OF ANY KIND! (It's nearly 2020, why do I need to download and install a risky package from the internet to video or voice chat someone...?)

Inconvénients :

Absolutely nothing. Everything is done so well. Anything that could be considered a nitpick gripe by someone I'm sure will be addressed, but this is a great product right now.

Utilisateur vérifié
Producer, Creative Director (É.-U.)
Utilisateur LinkedIn vérifié
Médias en ligne, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Simple and Efficient

5,0 il y a 3 ans

Commentaires : Excellent for meetings, PERMANENT MEETINGS.. This is really powerful because you can track progress, and meeting participants can continue to collaborate, add, edit to what is being brought to the meeting.

Avantages :

Vectera handles very easily, like a good car. I had some issues at first, but they were due to my browser. Customer service was impeccable. When we use a service and product that works, like Vectera, this means peace of mind. Invaluable.

Inconvénients :

My only "con" is the limited number of calendars integrating - Google, Outlook, iCal. It would be great if that option had a wider range with smaller but just as efficient companies providing a calendar/schedule type of service.

Xavier
Xavier
Principal Consultant (Australie)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The essiest way to have client meetings

5,0 il y a 3 ans

Commentaires : Its a great application. Sound and screen sharing is the best I have found. Clients who are not tech savy have problems joining meetings.

Avantages :

My clients do not have to download an application to join the meeting room.

Inconvénients :

Would be good to be able to access on tablet devices.

Réponse de l'équipe de Vectera

il y a 3 ans

Hi Xavier, Thanks for the great review! It's possible to use Vectera on tablet devices. I will contact you personally so we can have a look on how to use Vectera with your tablet! Happy Meetings!

William
Owner (É.-U.)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Pleasantly surprised at how good this is

5,0 il y a 3 ans

Commentaires : Pleasantly surprised at how good this is. At first I thought it was just another scheduling platform, but Vectera has turned out to be so much more. And I'm not talking about features so much as details. Sure, you'll see similar features across other platforms, but the development team behind Vectera seems to listen to their users, and they have excellent customer support and release fantastic features that has won my loyalty as a customer.

Avantages :

- DEDICATED Room per visitor!!! This means your chat history, files, and whiteboards can persist through many meetings with the same person. Perfect for online consulting or client meetings. - Custom domain and design for online meeting rooms (custom landing page before user joins too!). This helps me look even more professional with a customized appearance and URL while meeting with clients. - P2P video connection - no 3rd party servers that my data flows through. - Works in browser - no need to download software - Clean and simple scheduling options for users. While I've used many other scheduling services, Vectera does it right by keeping it clean and simple - Team management - Easily record and download sessions - Shared whiteboard and co-browsing optoins - "Private Notes" option so users can jot down notes during the call that only they can see - "Presenter mode" so that only one person can control the screen (if needed) - Create "open" rooms where anybody can join, or keep the default "locked" option so users have to knock and be accepted before joining

Inconvénients :

- P2P data transfer means a limited number of people can join. If you consistently have meetings that involve 6 or more people at the same time, then Vectera might not be a good fit. But if you mostly do meetings with 1-5 people then you'll be fine - Vectera is still fairly new. Though I have to say they do a great job with the features and roadmap - adding just the right features without adding bloat (get's hard to do when everybody is requesting every feature under the sun - how do you decide what do build first?) They do a good job adding the right features at the right time, but it's pretty - I tried do Pair Program with a buddy using the co-browsing feature on HackerRank.com and the in-browser code editor didn't like us while co-browsing. It would randomly mess up the code in the window

Johan
Sysadmin (Belgique)
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Bednet VZW - non-profit

5,0 il y a 12 mois

Commentaires : At Bednet we have around 1500 connected devices connected in the field. Vectera is a company that really listens to customers. We love the clear communication with their support, sales and developers team. This was the best softwarechange we made in the last 10 years !

Avantages :

Clear WebRTC as it should be. Starts with a P2P setup and kicks in a SFU when a third participant joins. Instant, clear supportservice Well documented API Well documented customization of UI Intuive UI Plug and play Software detects hardwareschanges (speakerphone, camera) and gives user the ability to switch within the session Networkchanges without loss of session !! Built with security in mind --> HIPAA certified

Inconvénients :

Non so far. All the features we have in our mind are already present or are on the Vectera's roadmap.

Juan David
Founder (Colombie)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A perfect tool to One and One virtual meetings

5,0 il y a 2 ans

Commentaires : This is a great software that allows me to develop my agency and consultancy business.

Avantages :

I love I can share and join into a meeting really easy. To share a meeting you just need to send the link of the meeting and to join you just click on it, there is nothing to download. Furthermore, it is great my clients can book meetings easily, and those meetings are synchronized with my Google calendar.

Inconvénients :

Your meetings must be up to 6 people to get a good quality

Réponse de l'équipe de Vectera

il y a 2 ans

Hi Juan, Thank you very much for the great review! We're happy to hear that Vectera helps you to develop your agency. We're also working on bigger meetings and hoping to offer it later this year. I will keep you updated! Happy meetings :)

Luna
Accountmanager (Belgique)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very easy tool for online meetings with clients

5,0 il y a 3 ans

Commentaires : Very positive. I'll recommend it to everybody.

Avantages :

- Very easy to communicate, schedule meetings and have one to one meetings. No downloads needed. Very good customer support.

Inconvénients :

- Sharing videos, whiteboards and share screens in full screen mode. I've seen it's on the roadmap but I would love this feature to be here already.

Réponse de l'équipe de Vectera

il y a 3 ans

Hi Luna, Thank you for this great review! We are happy to hear you are using our software with your clients. Full screen mode will come soon, probably Q1 2020. If you have any other questions in the meantime, you can always contact us. Happy meetings!

Franky
Owner (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Amazing Video Conference Tool

5,0 il y a 3 ans

Commentaires : It has been a phenomenal tool for dealing with my clients, my partners, consulting and any 1 on 1 or 3 person meetings that I've had to do especially during this pandemic.

Avantages :

The ability to have it be used from the mobile phone and NOT have to download anything was unbelievable. My clients are on the older demo and not tech friendly and the fact that I can just give them a link and they can have all the features of a "zoom, skype, Google, etc" without downloading anything.

Inconvénients :

Whenever I have more than 3 people in my meeting room the connection is no longer stable and people get disconnected, you can't hear, the video gets fuzzy, it just goes bad.

Réponse de l'équipe de Vectera

il y a 3 ans

Hi Franky, Thanks a lot for the great review. Great to hear that we can offer a very easy way to meet with your 'non-tech friendly' clients online. Bigger group meetings is one of our key features to improve in the coming period. I will let you know personally when it's possible! Happy meetings

Lisa
accountmanager (Belgique)
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

vectera

5,0 il y a 4 ans

Commentaires : Vectera is my go-to videoconf platform especially for external meetings. The fact that my clients can join from a single click on the link is really handy. It's way easier than finding and adding a contact on skype, not knowing if I even picked the right person.

Avantages :

Handy drag and drop Light footprint on my system Secure P2P connection Extensive API

Inconvénients :

Color scheme could probably get an update

Charlotte
Charlotte
Attorney (É.-U.)
Utilisateur LinkedIn vérifié
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Amazing Online Meeting Functionality

5,0 il y a 3 ans

Commentaires : Not only does Vectera allow us to have easy online meetings, Vectera also offers persistent meeting rooms. That means that every person we meet with online has their own unique url that's used over again for each meeting. I love the

Avantages :

The best part of this platform is the ease of use - both for our clients and internally. Of equal importance, of course, is the audio/video delivery and that has been nearly flawless.

Inconvénients :

I had a small complaint about the email confirmations sent to clients, but they completely cleared that up this week with an update. So I don't have any complaints at the moment. That's something I rarely say about software.

Réponse de l'équipe de Vectera

il y a 3 ans

Hi Charlotte, Thank you for this great review :) We are really happy that you like the persistent meeting rooms and the ease of use. Glad that we could help with the small complaint in a short period. If you have any other questions, you can always contact us! Happy meetings :)

Vinh
CEO/Owner (É.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great smooth and intuitive meeting software!!! Replaced Zoom with it!

5,0 il y a 3 ans

Commentaires : very good

Avantages :

It accomplishes its main function very well. Provides an easy interface for new users, works straight out of the box. Powerful but not too complicated

Inconvénients :

still improving and needs time to catch up to established brands

Michael
Owner (Allemagne)
Internet, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very good meeting tool

5,0 il y a 3 ans

Commentaires : Vectera offers an easy to use meeting tool. It's UI is straight forward, also for people who don't have a lot of PC skills. Customers find their way easily, no installations or configurations, it just works. Even with low bandwidth internet connections we found no trouble at all. The interactive whiteboard and co browsing makes this tool a must need if you reguraly do client trainings, intake / presales meetings etc.
The support team is very responsive and receptive to implement new features.

Avantages :

UI is straight forward, no installations or configurations, easy to do client trainings, intake / presales meetings etc.

Inconvénients :

Nothing mentionable. When there are support questions they respond quickly.

Roberto
Roberto
CEO (Mexique)
Utilisateur LinkedIn vérifié
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great solution for client meetings

5,0 il y a 3 ans

Commentaires : I was using a mix of Skype and zoom for client meetings, but it was a hassle to have new clients install software and configure correctly. All of that is gone with Vectera. You just send a link and it works.

Avantages :

Easy to use, no need to install any software, quality is great.

Inconvénients :

Software products works for my business needs. So far there are no cons.

Réponse de l'équipe de Vectera

il y a 3 ans

Hi Roberto, Thank you for the great review! If you have any suggestions or questions, you can always contact us. Happy meetings :)

Frédérique
Frédérique
Programmeur (Belgique)
Utilisateur LinkedIn vérifié
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Finally web-based conferencing with proper presenting tools

5,0 il y a 4 ans

Commentaires : Being able to create virtual meetings rooms for clients and keeping a pre-loaded presentation there is very useful. No more clunking around setting up conference calls, simply use the same room, same url for the same presentation. Also co-browsing is amazing software for technical support.

Avantages :

Cobrowsing No account signup needed for participants Low resource & browser based making it cross compatible Handy for anything ranging from tech support to tutoring Presenter tools such as whiteboard allow for a lot more interactive possibilities than standard video and screenshare

Inconvénients :

Color scheme can get an update Presenter mode is hidden in the interface

Annelies
Annelies
Accountant (Belgique)
Utilisateur LinkedIn vérifié
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great tool for a great price

5,0 il y a 3 ans

Avantages :

Lots of features for a very low cost. Easy to use, the customer doesn't have to install anything. User-friendly interface. With a simple link you can connect to the meeting room. No complicated setups or settings to get microphone and speakers working.

Inconvénients :

Nothing at all. New features are added regularly, the tool does what it promises to do.

Réponse de l'équipe de Vectera

il y a 3 ans

Hi Annelies, Thank you for this great review! We are happy to hear you like our software and use it with your clients. We are always available if you have any questions. Happy meetings :)

Jan
Jan
Owner (Belgique)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I'd recommend Vectera over all those other apps out there

5,0 il y a 4 ans

Commentaires : We use Vectera to showcase our platform to prospects. As we have many different windows to showcase I love it how we can just do a focussed demo instead. This way a customer doesn't loses it's focus on what we think is important at that time!

Avantages :

I love the way Vectera works and keeps growing. They really listen to their customers and keep me up to date about features coming up and features we requested ourselves.

Inconvénients :

So far no real cons, every starting software needs growing and I love to be a first-mover here!

Utilisateur vérifié
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Vectera Is a must have for seamless client meetings

5,0 il y a 3 ans

Commentaires : The meetings can be recorded and documents can be shared. I can't imagine working without Vectera now.

Avantages :

Vectera allows us to provide our clients with face to face video meetings in our own branded professional room.

Inconvénients :

The software could have a plgin for recording with Firefox like it does for Google Chrome. Recording sessions can be a bit buggy.