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En savoir plus sur Your.Rentals

Solution simple de gestion des locations de vacances. Seulement 1 compte pour publier sur tous les principaux sites web et payer par réservation.

En savoir plus sur Your.Rentals

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Sybille C.
executive manager (France)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Réactivité et proche de nous

4 il y a 11 mois

Avantages :

facile à utiliser, et un chat réactif réservation à la demande et réservation immédiate possibilité de faire un site internet

Inconvénients :

l'intégration des annonces avec les canaux

Réponse de l'équipe de Your Rentals

il y a 11 mois

Thank you for your time and comments Sybille. We'll keep working to make Your.Rentals simple for you and the property managers community.

Claude R.
propriétaire (France)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Très cher, très peu performant, pas de service client

3 il y a 2 ans

Commentaires : Hors de prix! (25% de commission), ne propose aucune disposiston d'annulation aux clients, ne rembourse pas les clients après annulation par le propriétaire, la synchronisation des réservations n'est pas assurée avec le logiciel des propriétaires, impact commercial très faibe. A déconseiller après deux ans d'utilisation.

Avantages :

Aucun. Pas de synchronisation des prix ni du calendrier après réservation.

Inconvénients :

Très cher (25% de commission), pas de synchronisation du caendrier des disponibniités

Réponse de l'équipe de Your Rentals

il y a 2 ans

Cher Claude, Nous sommes desoles de constater que vous n'etes pas satisfait de notre service, a l'inverse de la grande majorite de nos clients. Nous avons deja explicite ces differents point plusieurs fois avec vous via email mais afin d'eviter tout malentendu, nous souhaitons les clarifier une fois encore: Notre commission est de 5% comme indique sur notre site internet, a laquelle s'ajoutent 15% de frais de canaux pour remunerer les plateformes sur lesquelles nous publions vos annonces. Nous offrons une synchronisation de vos calendriers apres chaque reservation, et vous pouvez egalement les mettre a jour manuellement depuis notre site si vous le souhaitez. Vous etes libre de choisir vos conditions d'annulation et nous remboursons vos invites selon ces memes conditions. Nous offrons bien entendu un support de qualite a nos clients ainsi qu'a nos invites, et nous nous excusons que celui-ci n'ait pas ete a la hauteur de vos attentes malgre nos efforts repetes. A votre disposition

Utilisateur vérifié
CEO (Indonésie)
Utilisateur LinkedIn vérifié
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The Best System for Future Online Booking

5 il y a 2 ans

Commentaires : Direct booking and collect payment from the guest, so I do not need to install the payment gateway

Avantages :

Direct Booking Feature and Chanel Booking

Inconvénients :

NO Smart Pricing where we can set for minimum and maximum

Alessandro A.
ditta individuale (Italie)
Immobilier commercial, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Highly recommended **********

5 il y a 2 ans

Commentaires : in 7 months of activity with the site I had 4 reservations and at least 7/8 requests for information. I'd say it's a good average. I hope to be able to implement reservations for the winter and the next summer season

Avantages :

Easy to use and understand, complete for the management of a tourist services activity

Inconvénients :

When a customer's reservation arrives, I can't trace the guest's data so I can contact him later for check-in.

Utilisateur vérifié
Lawyer (Émirats arabes unis)
Utilisateur LinkedIn vérifié
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Horror Story during Covid19

3 il y a 2 ans

Commentaires : I have a holiday rental property listed on the Your Rentals Application. I have a holiday renter who rented my property in the UK in May 2020 and paid Your Rentals £1,383 for his stay. He moved into my property and confirmed to Your Rentals that it is lovely and all is well. I incurred £400 in costs for cleaners, agents,WIFI, electricity costs to make the apartment ready for the renter. Your Rentals has ILLEGALLY kept my rent monies for more than 5 days and still has not paid me. IS YOUR RENTALS GOING BUST IN THIS CORONAVIRUS PANDEMIC? CAN THIS COMPANY BE TRUSTED WITH OUR RENT MONEY? Home owners are paid by the Most popular holiday rental sites such as Airbnb, Home Away, Trip Advisor and Booking.com within three days of guest move in date. There are financial strong and reputable companies that we can trust and depend as property owners. Your Rentals, cannot be trusted in these difficult economic times! Your Rentals during the 5 days was giving me excuses that they were waiting for the renter to confirm he had arrived okay. They had the renters number , doubtful if they even called him. I asked the renter to call them, to confirm his stay, he came back to me saying no one at Your Rentals is answering the phone. IS THIS COMPANY GOING BUST? Fact- in the hospitality industry, no one gets into hotels rooms unless they have checked in and PAID for their rooms. Do why has Your Rentals devised this cunning scheme to keep our rent? OUR PROPERTY & RENT IS AT RISK WITH THEM

Avantages :

One advert gets populated on so many holiday rental channels

Inconvénients :

Payment to owners of rent money Lack if prompt responses from customer care. Their attitude is biased in favour of the renters yet they encourage home owners to list their property with them to owner's detriment.

Ruthelzon L.
supervisor (Philippines)
Import/Export, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great System and very useful and professional service

5 il y a 7 mois

Commentaires : The software is great very well organized and a very user-friendly application.

Avantages :

Reservation mistakes can be avoided since we use the system. More visitors comes in and I think it doubles the turnover and I can managed it easily.

Inconvénients :

Its all in there. I think the Chat features should be revise for a good communication for the guest and host within the system.

Réponse de l'équipe de Your Rentals

il y a 6 mois

Thank you very much for your feedback! We appreciate your words, they help us to keep improving our service and our product. Best regards.

Katarina B.
Ph.D. in Economics, finaance manager (Croatie)
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Sales and support

4 l’année dernière

Commentaires : the most value are counselors which are kind and always ready to help

Avantages :

The process of connecting to other portals is unclear. Although I asked for and received clarification, I still do not understand the criteria according to which some units are listed and others are not

Inconvénients :

I think that use of program can be improved. when I want to see how a guest sees my facility offered by Your Rentals, I can't, or don't know, see it. This should enable us, the hosts, looking through the eyes of customers, to do bench marking with the competition and on the basis of this information, improve the offer. This would also allow Your Rentals a higher commission

Réponse de l'équipe de Your Rentals

l’année dernière

Thank you Katarina for giving us a high star rating, and your recognition of our sales and support team. We appreciate your feedback and will take that to further enhance our software. Thank you.

Werner P.
Manager (Italie)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great system to ease rent out apartments

4 il y a 2 ans

Commentaires : Great team and service, making renting out apartments a joy especially to online platforms. Great help for getting performance tips.

Avantages :

The synchronization of the channels connected to Your Rentals are handy, as everything is included. This is an up and a downside, as single adjustments and corrections are not available.

Inconvénients :

Rate management should be made easier, especially if there are more than 1 accommodation to be administered. Cross comparison and combined management of several objects following similar patterns should be made available. E.g. seasonal management for all, rate adjustments with variations per object, (fixed/flexible), such as rate object 1 + x€ or x% for object 2 and all following settings.

Denis Z.
Denis Z.
manager (Croatie)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

your.rentals

5 il y a 2 ans

Commentaires : We are using your.rentals for several sales chanels as a channel manager .

Avantages :

it is very easy to use and a good tool for us from the hospitality business. You can easy connect to many sales channels and evaluate your home .

Inconvénients :

it is missing to maintain for example 20 same units on one add , you have to add each one which is causing a lot of work to maintain the calendars .

Utilisateur vérifié
Business Owner (Sri Lanka)
Utilisateur LinkedIn vérifié
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

worse customer care ever

3 il y a 2 ans

Commentaires : Take ages to reply and payout process is slow sometimes you will not have payout reference email and i felt like they only care about their service fee & commission and in my experience i have lot of confusion with guests which i get through your.rental as they were not aware of many things end of the day i have issue with guests and they will bad experience and it has huge impact on my property reviews as your.rentals management is not properly updating information on other channels like booking.com airbnb .etc

Avantages :

lot of channels available easy to input all information

Inconvénients :

lot of bugs poor customer service you will have to wait over 48 hours to get a reply specially there is no CS at weekend

Utilisateur vérifié
Manager (Roumanie)
Utilisateur LinkedIn vérifié
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good option

5 l’année dernière

Commentaires : Good. I will continue for sure.

Avantages :

It is to list just in one platform and then the platform to list for you on many others websites.

Inconvénients :

The software is okay. I did not like that in this period i received reservations only from booking.com

Réponse de l'équipe de Your Rentals

l’année dernière

Thank you for taking the time to write us a review. We are happy to know that you would recommend us to others. To get more bookings from other channels and diversify your marketing effort, be sure to turn on all channels such as Airbnb, Vrbo, Expedia, Google Vacation Rentals; adopt a flexible cancellation policy; and leverage our direct booking feature!

Utilisateur vérifié
Chief Strategic Planning (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Good idea, not enough reservations

5 il y a 3 ans

Commentaires : Too few reservations

Avantages :

It seems like this software would be sufficient exposure to fill an small space like mine

Inconvénients :

I don't get almost any reservations , would like to see one daily.

Jacque T.
Owner (Italie)
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A very useful and professional service

5 il y a 3 ans

Commentaires : After a couple of false starts due to mistakes I made in the pricing information, I had to cancel the bookings as the prices were much too low, which resulted in penalties (ouch!), I am now much more savvy and can tweak prices on the fly to match local competition. The price changes promptly get broadcast to the listing sites.
Communication with guests is simple.
Payment is smooth too, in my bank on the day the guest arrives.

Avantages :

I was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination. And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.

Inconvénients :

When first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.

Réponse de l'équipe de Your Rentals

il y a 3 ans

Hi Jacque, thank you very much for your comments and sharing your experience using our software. We appreciate it. Best regards!

Anna S.
Entrepreneur (Grèce)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Effective channel manager

5 l’année dernière

Commentaires : I’m really satisfied with the app and I will continue using it for advertising my property.

Avantages :

It easy to upload your property and use it to manage your bookings. It is also very well organized and I get response to my questions quickly. It also provides with bookings quite often but the commission is quite expensive so that makes potential guest a bit reluctant to proceed with a booing. All in all I’m really satisfied with the quality of the platform and the whole process of my bookings through Your.Rentals. I have been using the platform for over a year now and I’m convinced of its effectiveness.

Inconvénients :

I liked everything but it would be easier for me if I could log on automatically without using username and password all the time. Another thing is that it is time consuming when you want to change the prices on a daily based. There should be a way to do this more quickly.

Réponse de l'équipe de Your Rentals

l’année dernière

Thank you for your review. It's great to know that you like Your.Rentals! We will take your feedback and continue to enhance our product.

Mary J.
Chalet Owner (R.-U.)
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Ski Chalets at Pamporovo Village Vacation Rentals

5 l’année dernière

Commentaires : Helpful staff and gets the bookings!

Avantages :

It gets bookings! Staff are helpful. Easy to navigate the site.

Inconvénients :

Perhaps the site is a bit slow and it seems to take a while to update changes especially the minimum number of nights on seasonal rates

Réponse de l'équipe de Your Rentals

l’année dernière

Thank you for your review! We will continue to provide the best-in-class support for our customers. We also take note of your feedback and will further enhance our product.

Werner P.
Manager (Italie)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great site to have your

5 il y a 3 ans

Commentaires : Your.rental is a great add on helping us sell better the apartment, as it probably doubles the turnover we would have gotten otherwise without it.

Avantages :

The ease to expose the apartment to international online sales channels. Furthermore, also payments are not left out, which is what at the end counts. Great! A great add on is the synchronization to the ical calendar. Your.rentals also helps in making your apartment more visible, giving you hints and tricks how better to sell it.

Inconvénients :

Unfortunately there is no hold to influence presentations on the channels offered, as sometimes information is missfigured, even though Your.rentals got the correct information. Unfortunately the help desk was unable to solve that. It may be cumbersome in maintaining rates and seasonal offerings for more than one apartment.

Herdis O.
manager (Grèce)
Ressources humaines, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Your.Rentals review

4 il y a 3 ans

Commentaires : Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and appreciate it a lot.

Avantages :

The calendar view and functionality and love your customer service, it's really fast, always helpful (use a lot online chat-system).

Inconvénients :

Transactions system, it should be separated by the monthly view as well, mean - would like to see my earnings not only per transaction, but there should be some alternative to see it monthly.

Massimo I.
proprietari (Italie)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

good service

4 il y a 11 mois

Commentaires : As titled, good service, very present in the market with good ad care.

Avantages :

I appreciate the flexibility of the management that does not take away the control of my accommodation and the management of payments.

Inconvénients :

more or less everything is fine with me, the commissions are a bit high, and sometimes the working time zone does not allow me an immediate communication.

Réponse de l'équipe de Your Rentals

il y a 11 mois

Thank you for your time and comments Massimo. We'll keep working to make Your.Rentals simple for you and all property managers community.

Thomas H.
Head of Sales and Business Development (Espagne)
Télécommunications, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Professional concept, professional SW, engaged and responsible employees. Great results!

4 il y a 4 ans

Commentaires : Safe time, save money, be more effective. All in one application.

Avantages :

The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!

Inconvénients :

I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.

Réponse de l'équipe de Your Rentals

il y a 3 ans

Hi Thomas! Thanks for the nice comments, it's great to hear that you're finding Your.Rentals useful. Regarding your comments, we've been hard at work improving our mobile usability so you can manage your properties directly from your phone and tablet. I hope you like the improvements! That's interesting to note about the quality score - we're regularly reviewing our algorithm to make sure we're giving the best feedback possible. Keep an eye on your dashboard over the next few weeks and months - we've got some cool developments regarding listing quality in the works!

Lorenzo R.
IT (République dominicaine)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

This is an affordable tool that I use daily, I highly recommend it

5 l’année dernière

Commentaires : A great experience since I began to work with them

Avantages :

That my listing can be promote in many different platform

Inconvénients :

Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.

Réponse de l'équipe de Your Rentals

l’année dernière

Thank you Lorenzo for your feedback. Please feel free to let us know any further ideas about our software to keep improving it. Best regards.

Jose O.
Hospedaje (Mexique)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The best platform

5 il y a 2 ans

Commentaires : I think that since we started using this platform, I don't have to worry about making any reservation mistakes.

Avantages :

I change the image of my business. Now we are more visited and it helps me in my administration.

Inconvénients :

the first times is that the software didn't have many help and efficiency tools

Geoff G.
Director (Nouvelle-Zélande)
Hôtellerie, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

All the lights seems to be on!

2 l’année dernière

Commentaires : 3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout methods would be easy if we could receive a SMS code which we applied for over and over but never received despite they have the correct number.
5) We sent several emails, never got 1 reply except for advertising.
6) There is no free calling number from NZ for customer service, if they have such a service.
Legitimate or not this company seems totally internet based and human resources are probably very limited. In today's world customers dealing with computerised systems loose confidence and need stronger and easy-to-access human customer supports.
So not getting paid is not good after we delivered the service, having no contact, no replies make us wonder why do we need to bother with another unreliable, unresponsive, untrustworthy and inefficient sub contractor.

Avantages :

Easy to use at first glance and the software seems pretty simple. They give you all the right advices.

Inconvénients :

1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit. 2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings. 3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.

Réponse de l'équipe de Your Rentals

l’année dernière

Thank you for taking the time to write us the review. We have further investigated your case and understood that the delayed payment was due to the missing information from you in the payment registration. Our customer support had reached out to you and had resolved the issue. We are happy to see that you have got your payment.

Letizia M.
Sales manager (Italie)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Your.Rentals - pubblicizzazione case vacanza

3 il y a 11 mois

Commentaires : Esperienza positiva, senz'altro un valido modo per ampliare la pubblicizzazione online delle case vacanza.

Avantages :

Semplice il caricamento dei dati (descrizioni, foto, dettagli, regole delle Proprietà in nostra gestione). Gestione dei pagamenti precisa da parte di questo software. Apprezziamo che il team Assistenza ossa esser contattato facilmente attraverso la chat diretta.

Inconvénients :

Alcuni bug andrebbero fissati, come ad esempio, errori nella sincronizzazione dei calendari di altri canali. Domande alle volte inutili da parte del team Assistenza poichè basta leggere le descrizioni o guardare le fotografie e le tariffe da noi inserite per avere già la risposta.

Réponse de l'équipe de Your Rentals

il y a 11 mois

Thank you Letizia for your comments. We appreciate your feedback and we will consider to keep building a better experience for you and DSL. BR

Antony V.
Chief Operations Officer (Grèce)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review About Your.Rentals

5 il y a 3 ans

Commentaires : Your.Rentals is a very good company with excellent personel very from the account manager, to the reservation team and their leader Andrew. it is truly a pleasure to have such a good collaboration now and for the future.

Avantages :

The pms is very userfriendly, and as a system it is very easy to navigate.

Inconvénients :

considering i have uploaded almost 1000 properties, there isn't anything not to like.

Gary D.
owner (Costa Rica)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Your Rentals Review

5 il y a 2 ans

Commentaires : glad you asked... because of all the sites I use to market my property, your.rentals gives me the least traffic... like 0! ... why? what do I need to change or update?... is anyone listening to this question? will I get a response?

Avantages :

easy to use (for a non-technical person like me).

Inconvénients :

nothing.... I like it.... what else do I need to say?

Réponse de l'équipe de Your Rentals

il y a 2 ans

Hi Gary thanks for your comments. One of our account managers will contact you soon to help you make the most out of your account and clarify all your doubts.