15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur 1Password

En savoir plus sur 1Password

Allez de l'avant. Oubliez vos mots de passe. 1Password les mémorise tous pour vous. Enregistrez vos mots de passe et connectez-vous aux sites en un seul clic.

En savoir plus sur 1Password

Avantages :

I recently got a new computer and the customer support was great with helping me get back into my account.

Inconvénients :

For a while, there was a glitch with the Google Chrome extension so I couldn't use it and that really disturbed my workflow.

1Password - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,5
Fonctionnalités
4,7
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

1Password a reçu une note globale de 4,7 étoiles sur 5 d'après 2 060 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé 1Password ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (2 060)

Andrew R
Andrew R
Director of Children's Ministires
Utilisateur LinkedIn vérifié
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : Unspecified
Source de l'avis

1Password User Review

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Julien
Community Manager & Webmaster (France)
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Un produit fiable... sans réelle innovation

4,0 il y a 7 mois

Avantages :

C'est incontestablement un outil facile à utiliser : l'interface est claire, l'ergonomie est bien pensée.

Inconvénients :

Le prix n'est peut-être pas totalement adéquat au vu du fait que 1Password a plein davantages mais reste assez basique dans ces fonctionnalité.

Armand
Armand
COO (Bénin)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Synchronisation avec 1Password:​ quand praticité et ‌sécurité se⁤ rencontrent

4,0 il y a 7 mois

Avantages :

Avec la synchronisation instantanée entre vos appareils, je peux accéder‍ à mes informations à tout moment. Fini les oublis⁣ de mots de passe ou les tentatives‍ infructueuses pour me connecter à mes comptes en ligne. ⁢Grâce à 1Password, toutes mes informations sont accessibles ⁤en un seul endroit.

Inconvénients :

Je crains de perdre mon mot de passe principal, je comprends que cela soit une grande mesure de protection, mas une fois le mot de passe principal perdu, ll n'y a plus rien à faire.

Akram
Chef d'entreprise (France)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Une solution de gestion de mots de passe sécurisée et pratique

4,0 l’année dernière

Avantages :

Personnellement, j'adore 1Password et je trouve qu'il s'agit d'un excellent gestionnaire de mots de passe. J'apprécie particulièrement sa simplicité d'utilisation, ainsi que sa capacité à générer des mots de passe complexes et à les stocker en toute sécurité. De plus, j'aime le fait qu'il puisse être synchronisé entre plusieurs appareils, ce qui me permet d'accéder à mes mots de passe en tout temps et en tout lieu. Globalement, 1Password est une solution pratique et efficace pour gérer mes mots de passe en toute sécurité.

Inconvénients :

Bien que j'apprécie 1Password, j'ai rencontré quelques inconvénients avec le produit. Tout d'abord, j'ai trouvé que le coût d'abonnement était assez élevé par rapport à d'autres solutions de gestion de mots de passe. De plus, certaines fonctionnalités avancées, telles que la possibilité de partager des mots de passe avec d'autres utilisateurs, ne sont disponibles que dans des forfaits plus coûteux. Enfin, bien que l'application soit globalement facile à utiliser, je trouve que la configuration initiale peut être un peu complexe pour les utilisateurs novices.

Victorien
Gestion de Clientele (Bénin)
Utilisateur LinkedIn vérifié
Affaires internationales, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Mon avis

4,0 il y a 7 mois

Avantages :

1password assure la gestion de mes mots de passe. Facile à utiliser

Inconvénients :

Il a besoin d'une connection stable pour son bon fonctionnement.

Lucas
Lucas
Director (Australie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The best in class for Password Management

5,0 la semaine dernière Nouveau

Commentaires : Nothing but positive, its a wonderful product, easy to use, supports 2FA and Passkeys and is easy to train staff on.

Avantages :

After trying a number of different password managers, such as LastPass, BitWarden and Keeper we settled on 1Password due to its UI, ease of use, feature set and pricing.

Inconvénients :

The fact they don't have a MSP program just yet is disappointing, but as I write this they have just announced that it is coming.

Nate
Service Manager (É.-U.)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Password Management

5,0 il y a 2 semaines Nouveau

Commentaires : Overall, I like the software. It does what I need it to do and more.

Avantages :

I like the ease of use of the iPhone app and being able to access my data wherever I am via a computer. The selection of options for new items whether it be login credentials or banking information, etc is nice. You can also have your own private logins and passwords and have a shared folder with others you wish to share passwords or logins with.

Inconvénients :

My only complaint is the user functionality of the iPhone app. I find that it can be difficult to use or find some of the features within the app.

Charles
President (É.-U.)
Services environnementaux, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Scam Company

1,0 il y a 2 semaines Nouveau

Commentaires : Terrible - they lie

Avantages :

Promised customer service never happened. Do not give them your credit card.

Inconvénients :

Customer Service does not exist Do not give them your credit card they are a scam

Jennifer
Jennifer
Office Manager (É.-U.)
Utilisateur LinkedIn vérifié
Design, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Alternatives envisagées précédemment :

very happy

5,0 il y a 3 mois

Commentaires : It has help me in ways you could only think of on password.

Avantages :

The ease of using on any computer/device or browser

Inconvénients :

the price but that it for me. i see the value

Hugh
Systems Product Analyst (É.-U.)
Logistique et chaîne d'approvisionnement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

1Password review

5,0 il y a 2 semaines Nouveau

Commentaires : The presales and post sales support teams were very informative and attentive to our requirements. The tutorials provided were also quite helpful.

Avantages :

The ability to manage and store critical credentials for purchased applications or customer portals along with the ability to retrieve critical passwords from departed employees when necessary.

Inconvénients :

We had an issue with email generated invitations not getting through our own firewall to invitees. We opted to provide the link via our internal email system

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Security First

5,0 le mois dernier Nouveau

Commentaires : The most significant value, in my opinion, is the compatibility across all devices.

Avantages :

It's secure, worth the price, and easy to use.

Inconvénients :

It requires my typed-out password every two weeks (not facial or touch ID), but it shows great security practices.

Princess
customer operations adviser (R.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

1PASSWORD TO REMEMBER

5,0 la semaine dernière Nouveau

Commentaires : excellent, i recommend it to every company.

Avantages :

the ease of locatng everyone password easily, it makes you access your password easily without stressing you head to remember or memorise.

Inconvénients :

one can easily forget the strong password that gives access to 1password, as there are no hints.

Nathalie
Licensed Insurance Agent (É.-U.)
Assurance, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Security at its best

5,0 il y a 2 semaines Nouveau

Avantages :

I love that all my passwords are easily accessible in one place and super secure with encryption.

Inconvénients :

Nothing comes to mind. It's pretty simple to use.

Jasmine
Assistant (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The Greatest of All TIme.

5,0 il y a 4 semaines Nouveau

Commentaires : My overall experience is the best and i plan on keeping this app, i havent had anything like hack wise tried to happen.I have even invited my boss to use this great site.

Avantages :

What is there bad to say about 1Password, i have had this app for about 8 months maybe less, but however it is the best i like that i can save my passwords and it automatically remembers it for me.

Inconvénients :

There wasnt anything bad that i didnt like about it so far. you had to do the password sync and thats it.

Nicole
District Sales Manager (É.-U.)
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Safe password management

5,0 il y a 2 semaines Nouveau

Avantages :

It is very useful for safely storing our senstive passwords.

Inconvénients :

Kindly ensure that we get more protection while transferring passwords to others.

Brian
Media Coordinator (É.-U.)
Institutions religieuses, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Happy Customer

5,0 il y a 5 ans

Commentaires : Experience has been great. I started with standalone licence but now I use 1password subscription on a personal level and team work account. I don't know how we survived before without having 1password in the past. It takes the guesswork of all the accounts we have to manage. We have over 1000 passwords for all the web accounts, network switches, projectors, computers, laptop carts, and credit cards. A team of four of us all use 1password to access / mangange and keep accounts credentials up to date. It is wonderful. On a personal level I know if God forbid anything happened to me today. My wife would not have to spend days trying to log into or reset my critical accounts (life insurance, credit cards, SSN, smart phonw log in, home WIFI...) We have everything in there. All she has to do is open 1Password, select a category or start typing keywords and see will have the account info and notes see needs in seconds. This gives me great comfort knowing she can access all this needed information quickly.

Avantages :

Everything. Clean look. Simple to use. Open and Fill is a big time saver. I love however you can integrate it into the autofill on IOS passwords. I see apps developing with the 1Password icon for quick log in Supports 2SV

Inconvénients :

There is not much I have found that I dislike. I wish I could make some custom categories. I wish the standalone licence would have a changed password history.

Bhavik
Bhavik
Software Engineer (Inde)
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

A Great Password Management Solution for Organisation of any size.

5,0 il y a 5 ans

Commentaires : My overall experience with 1Password has been very satisfying. The feature set is thorough for personal as well as business use. Also, the teams and business plans are very well priced and involves features like custom roles and groups to organise. Also, it includes an activity tracker which tracks user vault activities that help is better security and privacy.

Avantages :

The thing I liked the most about 1Password is its availability on most of the popular platforms. It is available on Windows, Mac, Android, iOS and even on Linux. That helps a lot when you have an Organisation with different devices. Also, the user interface is very minimal and straightforward and easy to use. It also offers high end security solutions like 2 factor authentication and many others.

Inconvénients :

It is one those software where there aren't many things going against it. The only downside to this great app is the unavailability of a free plan. Also, options for sharing is not available in personal plans.

Benjamin
Owner (É.-U.)
Photographie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The Best Password Keeper (and I've tried many)

5,0 il y a 3 ans

Commentaires : 1password is great for individuals, but when it comes to teams, i keep track of my passwords i share in a spreadsheet. if anyone in my business were to leave, i generate a new password and share that with everyone except with the person that left. it keeps our passwords secure.

Avantages :

what i enjoy most is that this password keeper can keep all of my passwords synced between all of my devices and secure. I've tried dashlane, keeper, and lastpass and none were as easy to use as 1password

Inconvénients :

i don't like that they discontinued their one-time payment app. i bought 1password when it was $1.99 in the app store and had them ever since. the best $2 i ever spent

Lawrent
Lawrent
owner (France)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

an impressive tool

3,0 il y a 2 ans

Commentaires : Remembering all passwords can be a hassle especially if you don't want to keep too easy-to-guess passwords. 1password allowed me to quickly generate strong passwords and store (and forget) them, relying on the app to autofill and securely keep the passwords at hand. However, with similar services for free such as Keychain or Chrome's password management app, it makes me question the need for paid applications just to get a few more features. For the price though, those features might be worthwhile.

Avantages :

It is easy to create an account, affordable (starts at $2.99 a month), and very intuitive to use. I like the Watchtower feature that alerts you of weak / compromised / reused passwords so you can keep up with your level of security. I like the autofill and password generator features, and the sense of security the app provides (multi-factor, auto sign-off, travel mode). 1 GB of encrypted file storage provides plenty of storage if you need that much.

Inconvénients :

like with any online service, basically, the fact that all my secure password are out in the cloud, is always a bit worrying. I found Laspass's dark web feature interesting, and 1password seems to be missing it.

Siddharth
Researcher (Inde)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Best password manager cross platform

5,0 l’année dernière

Commentaires : 1Password is a top brand in password management that works seamlessly with various browsers and operating systems. It can be accessed as a standalone app or browser extension, and comes with unique features like Travel Mode. It caters to both elite and day-to-day users, offering good password management capabilities. Besides all the thing the apps work flawlessly on every operating system, either it is windows, Mac or Android. The app is well optimized on every paltform

Avantages :

1password is a industry leading brand in the field of password manager. It is good to go and work smoothly across with all other browsers and operating system. It is available as standalone app as well as browser extension. Password management is good and comes with some unique features like travel mode. This app provide some features which are suitable for elite customer but also very good and accurate for day to day user.

Inconvénients :

Sometime security concern makes it difficult to use. The ease of access is also a fact. 1password required to login every time when I open a browser. Though it is good for security but typing password every time on the same personal computer makes it difficult. At least they should provide an option to stay logged in if user wants. If I have to type password every time, why I use a password manager.

Kevin
Kevin
Service Desk Technician (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Best Password Manager Available

5,0 il y a 3 ans

Commentaires : 1Password is the best password manager available in my opinion. The way the app allows multiple ways to organize passwords (tagging, vaults, search, categories, and now archive!) is such a joy and it actually makes password management fun for me. My history with the app has been a little confusing because of the way they've done versioning, but I'm willing to overlook that because of all the amazing features. They also actually write real release notes when they push an update through the app store, which is such a breath of fresh air. I've emailed their customer support multiple times and they've always been extremely helpful. I like the 1Password community, and the fact that 1Password employees hop on there and help people out. I've used LastPass for about a year or two, and I've trialed Dashlane, Bitwarden, and a bunch of others. I am a 1Password user 100% - the others frankly don't even come close.

Avantages :

The design, the organizational features, and the number of field options for each password entry.

Inconvénients :

The complexity of the 1Password App, 1Password browser extensions, 1Password X, 1Password 7, etc. - the versioning seems overly complex and a bit hard to understand. The history of it when they moved from a one time cost to monthly was a bit rough as well.

Kai
Kai
Product/Growth (Australie)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Combining great design and great functionality. Easy to stay secure.

5,0 il y a 3 ans

Avantages :

I love the design. The software interface makes it a joy to use. Having the option to create multiple vaults for different areas of your life, and then enable or disable them based on the browser instance you're in is super handy for keeping logins seperate, but in the same account. Another great feature is the in-built two factor authentication. When I log into an application, it fills in the 2FA along with the username and password and saves me a heap of time - without compromising my security. Finally, the biometrics login (using your fingerprint, Face ID, Apple Watch etc.) to login to 1password is super handy. Makes for a quick and simple accessing experience.

Inconvénients :

Couple of things. I came from LastPass, which had two features I miss. Firstly, it's hard to share logins in 1password. It sorta forces you to either send a one-use clunky link via text or email, or setup a (paid) shared vault. LastPass just allowed you to invite someone and it would drop into their account. The other thing is saving logins the first time you signup for account, or access an account you haven't saved yet. With LastPass, even after putting in your details, clicking sign up/sign in and landing on the next page of the website, a little popup in the corner would prompt you to Save the login. Super handy. However, with 1password, I have to physically click Save Login on one of the fields as I enter them before I sign in or otherwise it doesn't give me the option to save them. It's a small thing, but was a great, common sense feature that I do miss with 1password.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Near-perfect password manager across all of my devices, with a great family account featureset

5,0 il y a 6 ans

Commentaires : Dead simple password management, sharing and entry

Avantages :

Firstly, I love the most basic premise of the tool: password management. 1Password makes it easy to generate secure length passwords on the fly, and then save these on first login. I can then access these passwords on any of my devices that I have connected 1Password to. Recently, there was an upgrade to allow for autofill within mobile apps, which has been an incredible time saver. It is painless to generate new passwords for different services, avoiding the pitfalls of using a consistent password. A year or so ago, a service I use had a password breach - however the password that was leaked was unique to that service which really contained the problem to just resetting that single account. I love the family account features, where me and my partner can keep shared access to the latest credentials for certain non-critical things like food apps or Netflix.

Inconvénients :

I have had various versions of 1Password, and at one point had a separate freelance and personal account. Merging things hasn't been super straightforward and at times I do find duplicate entries for sites, which is a bit of guesswork to figure out which entry is the current credentials. I've been cleaning these up as I go, but it would be nice to have some sort of 'de-dupe' feature. I was also having some errors with an older vault format in my newer account. Sometimes when saving credentials, especially from a reset email event, it struggles to save the username with the password, which leads to having to type it in next time. No major problems.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Secure and reliable password storage solution

5,0 il y a 4 ans

Commentaires : I used to just save my passwords using the browser save and autofill features, but I would inevitably use weaker passwords because I would use different versions of several passwords that I already knew. Now, my passwords are much more secure and each one is unique. I just have to always remember my primary vault password and with access to the 1Password app (through my computer or my phone), I can log into any site that I want. It was also extremely useful for our technical administration of our business because there are so many logins to be saved for our company accounts with all of the different platforms, and it is easy to share these from one user to another in order to give them access to all of our company accounts (for the other executives to have). This is made easy by 1Password by being able to divide my personal accounts into one vault and the main admin accounts for the company in a separate vault that can be shared with another user.

Avantages :

This is a very secure option for storing passwords, and it syncs well between my computer and my phone. It can also save credit card information to make filling out payment forms quicker, and to be able to save the latest company credit card to make any purchases. There are many other types of entries that you can save in 1Password too that we don't even yet take full advantage of (software licenses, bank accounts, etc.). It is also possible to create multiple vaults, so that you can have a company vault and your personal vault separated. The Google Chrome plugin works great too.

Inconvénients :

It sometimes takes longer to save a new login for a new website because the password creation form is on a different page than the username for example. In these cases, I like to log out and log in again to manually update the login entry in 1Password to ensure that it has the correct username, password, and login URL all saved. It's an extra step, but it is worth it once you get used to it.

Ted
Co-owner (É.-U.)
Restaurants, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

1Password Helps You Get A Handle On Proliferating Passwords

4,0 il y a 3 ans

Commentaires : 1Password has dramatically streamlined my ability to access all kinds of business and personal on-line accounts. I no longer have to flip through my hard-copy notebook looking for a username and password. No more scribbling out old, expired passwords and trying to find space to write down the new one. It amazes me how many times per day I use the application. It feels like I am able to complete my work in a noticably shorter time. I am using paid subscriptions - such as to newspapers and cloud-storage accounts - more and getting more value from them, whereas before the need to rummage for a password caused me to hold back from using them.

Avantages :

The 1Password app "lives" on your computer, tablet or smartphone and makes it much faster to retrieve the username and password for a given Website, and to use this data to log into an account on the site. It provides a secure, encrypted repository for my list of usernames and passwords - which was badly needed, since my collection of online accounts and their associated credentials seems to be expanding at a faster rate every year. And since it is cloud-based, I can use it to access my accounts on multiple PCs, phones and other devices. Managing passwords is one function of 1Password, but it can be used for other secure information access, retrieveal and management tasks. For example, you can create "secure notes" and credit card records and store them in the 1Password cloud-based vault. It appears you can also create sub-sets of your password list and make these available to other parties - I can envision using this to give my kids easier access to accounts that we share as a family.

Inconvénients :

Occasionally this software glitches - it doesn't crash or anything severe like that, but sometimes, on a few accounts/Web sites, it does not "get me in" on the first try and I have to make a second or even a third attempt. I always do manage to get into the account, but in these cases (which I should emphasize, are a minority of cases) I do have to attempt login a couple times. Also, the product appears to be optimized for logging into web sites with a simple username, password entry procedure that takes place on the same screen. I have one or two accounts that require a PIN to be entered. 1Password does not handle this step - I have to do it manually (although, I am able to store the PIN securely in 1Password, so I can copy and paste it from there). Finally, some web sites require the username to be entered on a first screen, and the password to be entered on a subsequent, second screen. 1Password's automated login capability sometimes fails in this situation. But again, the username and password are stored in the 1Password app and can be copied and pasted from there.

Nadia
Photographer (É.-U.)
Photographie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best way to ensure strong, secure passwords across the board

5,0 il y a 3 ans

Commentaires : Very positive experience with 1Password in all the time I've used it. It's allowed me to really know and feel that my accounts are as safe as they can be, and much safer than the average person's. I like the idea of, at the very least, making myself a very difficult and undesirable target for account hacking because of this, and at most, making someone really have to work for it if they ever wanted to try to get into one of my accounts.

Avantages :

Before 1Password, I *know* that my accounts weren't nearly as safe. Maybe not safe at all. The fact is, there are SO many places that I have log-ins, and there is no way for me to remember unique, complicated passwords for the dozens and dozens of places I need them. The safest, most secure way to handle passwords is to have unique ones for every site (so if one site gets compromised, you don't inadvertently compromise every other site that you use that same password for). 1Password makes it actually possible for me to have strong passwords across the board in a way that I would NEVER be able to without this program.

Inconvénients :

It took me a while to figure out just how to properly use 1Password on the cloud, so that my passwords synced across devices. For a while, I had a situation where I'd have added a password to the app while using it on my phone and the password wouldn't sync to the app on my computer, for example. I did figure this out and ever since, things run smoothly. But it wasn't super intuitive. Also, for better or worse, I don't actually know most of the passwords that I have on all the sites I have log-ins *nervous laugh*. This is great because it means all my passwords are complicated and secure...but also potentially not great if I'm ever in a situation where I don't have access to 1Password, but need to get into an account. This hasn't happened yet (because I always have my phone with the 1Password app on it on me)...but I could definitely see this happening someday. Nothing a quick password reset probably wouldn't fix, but ugh.