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Avis clients sur Viewpoint Spectrum

En savoir plus sur Viewpoint Spectrum

Spectrum est une solution ERP web complète dotée d'outils de pointe destinés à la comptabilité, la gestion de projet, etc.

En savoir plus sur Viewpoint Spectrum

Avantages :

Easy to navigate between the tabs. I like that multiple tabs if the same can be opened at the same time.

Inconvénients :

It does not integrate well into our other software, ServiceTrade, which runs our inspection and service department.

Viewpoint Spectrum - Notes

Note moyenne

Facilité d'utilisation
3,7
Service client
3,5
Fonctionnalités
3,7
Rapport qualité-prix
3,5

Probabilité de recommander le produit

6,7/10

Viewpoint Spectrum a reçu une note globale de 3,9 étoiles sur 5 d'après 406 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (406)

Keith
Keith
Inspection & Service Sales (É.-U.)
Utilisateur LinkedIn vérifié
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Viewpoint Spectrum works well for our business

5,0 il y a 12 mois

Commentaires : I highly recommend Viewpoint Spectrum to construction professionals seeking a reliable and efficient software solution. We use it daily for work orders and then billing customers.

Avantages :

The software also offers comprehensive project cost management, including budgeting, change order tracking, and subcontractor management, ensuring that all aspects of a project are carefully monitored and controlled.

Inconvénients :

It does not integrate well into our other software, ServiceTrade, which runs our inspection and service department.

Benjamin
SYSTEM COORDINATOR (Canada)
Exploitation minière et métaux, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Great system for small/med company 1-250 employees

4,0 il y a 10 mois

Commentaires : its been okay, a learning curve but after 3 years we have found ways around the items that we were not able to resolve with viewpoint

Avantages :

the ability to export most reports to excel. and the abilitiy to connect with Power BI.

Inconvénients :

Payroll. not the best way to run payroll, if an error is made very difficult to resolve. lack of ability to email paystubs.

Marie
Project Accountant (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

General Usage of Spectrum for Construction

2,0 il y a 11 mois

Commentaires : Its okay, but hard to get things accomplished some times. Too many stiff programs, not workable like excel spreadsheets are. I worked with Deltek products for Engineering and they're product for building jobs was Excel based and was easy to maneuver around so you were able to copy things and place them where you wanted them to be. It was like you had the whole job/report in front of you at once and could place things where you wanted them to be instead of putting in a transaction and finding out afterwards where it sits or how it looks by running a report. To set up a job with cost codes, etc in Spectrum is a bit scary if your not used to it. Once you do some things in the setup, it cannot be changed, or easily changed. It feels like a big production if its a big job with a lot of phase codes and a lot of moving parts. if it was as easy to create as an excel spreadsheet, it wouldn't be so hard and not as scary, then you wouldn't feel like your going to really screw it up.

Avantages :

I had no choice in using Spectrum for this company and do not know about other programs for construction other than Sage products.

Inconvénients :

I do not like the fact that you can't drill down from reports to get information without having to open up another tab to go searching for the info your requiring. Sage 50 was wonderful in that respect. You could find exactly why a number was appearing on the report and where it came from or why it was there. Many errors were caught that way and were able to be changed before they began to snowball.

Brad
Controller (Canada)
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

More than just an ERP

5,0 il y a 10 mois

Commentaires : Overall has been very good, far more information available through reports than our previous system. much more expansive in data that can be collected and processed. You can see how projects are doing on a daily basis. Transition from the previous system excellent. Overall very pleased

Avantages :

It's a robust system that captures a lot of data in a timely fashion. It can be integrated in real time from sites, although we haven't progressed to that level yet, it is our intention to do so in the future. integrates all accounting functions as well as Payroll, PO's and equipment tracking. AP invoice scanning helps eliminate paper. Built in reports are very good and lots of customizable options as well

Inconvénients :

Mostly geared for a General contractor, so some of the functions and reporting takes some work arounds as a subcontract. Our time capture for payroll is with another system which needed some customizing to integrate. Not always intuitive in its structure (voiding cheques in AP or payroll especially a direct deposit). limits to selecting multiple items ie.A/P vendors can only select up to 4 at a time unless you make grouping s or select all.

Shelby
Controller (É.-U.)
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Pros and Cons

4,0 il y a 11 mois

Commentaires : Rough beginning, but we learned a lot and still are learning. It is a detailed system that requires dedication to learn and to use. If you don't plan to spend enough time and resources to roll it out, it's going to be a difficult time. However, the more we learned about it the more we liked it. It will do what you tell it, but you have to learn how to do that. Definitely challenging, but stay the course and commit to constant improvement and you will be successful.

Avantages :

Spectrum really does a great job tracking job costs, and when the system is used properly does anything we need it to and then some in relation to jobs. Helps us organize everything and has some great job cost reports built in. Also appreciate the ease of importing data.

Inconvénients :

Crystal reports are not ideal, no easy flexibility with report editing, bare minimum financial reports included, clunky processes to post transactions to GL and antiquated feeling user interface. And it's a small thing, but there are several fields that are way too short. Probably a fourth of our vendors have names that don't completely print on the checks. Also don't like the CONSTANT push to purchase add on products.

Emily
Emily
Systems Integrations (É.-U.)
Utilisateur LinkedIn vérifié
Construction, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Least User Friendly Software I've Ever Encountered

1,0 il y a 4 mois

Avantages :

Nothing, honestly. I have to use this piece of shite software 40 hours a week and it never fails to fill me with absolute rage.

Inconvénients :

I dislike just about everything about Viewpoint Spectrum. It seems like it was created in 1996 and hasn't been updated since. It lacks the most basic of features, such as MULTI SELECT. All processes take 5x as long as they should. They have a suggestions site, where they continuously mark suggestions that do NOT exist as "already exists". If they have a UX team, they must not be paying them enough. They seem to have a high turnover and do not attract talented developers.

Louise
Administrative Supervisor (Canada)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Spectrum

5,0 il y a 11 mois

Commentaires : Overall Spectrum has streamlined and made our entire experience easier start to finish. As long as the information going in is correct the end product is correct - garbage in garbage out. The support system is great as well as the external support such as the Viewpoint Network, connecting you to peers is fabulous

Avantages :

Ease of use, eliminating multiple programs, live data update, split screens

Inconvénients :

having to do multiple steps to update invoices, not being able to access all information in one module. Some of the reporting is convoluted.

Kayla
Controller (É.-U.)
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Spectrum Review for Electrical Contractors

4,0 il y a 11 mois

Commentaires : Spectrum has treated us well so far. However the migration and implementation was a terrible experience.

Avantages :

Large upgrade from Procontractor, but I liked the functionality or workflow of Procontractor better.

Inconvénients :

How each module is separate from the general ledger, becomes a pain!

Nick
VP Finance (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

New Spectrum User

4,0 il y a 2 ans

Commentaires : We are still developing our processes as we are still a relatively new user, but overall we have had a very good experience with Spectrum.

Avantages :

The software was relatively easy to implement and start using after going live. There are numerous canned reports that are very helpful and it is also easy to navigate the database when creating custom reports.

Inconvénients :

The cost projection entry screen desperately needs to be updated. It was so cumbersome to use that we had to hire an outside consultant to build us an Excel template that interfaced with the system. Also, we allocate overhead based on a rate per manhour and this turned out to be a manual weekly process (our old software actually did this automatically).

Réponse de l'équipe de Trimble

il y a 2 ans

Thanks for taking the time to leave a review, Nick. We greatly appreciate your feedback!

Teresa
Executive Assistant (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cobuilt

5,0 il y a 11 mois

Commentaires : The overall experience has been a positive one. The benefit is the data is consistent and reliable.

Avantages :

It was timeconsuming and somewhat tedious, but that could have been converting the data from our former software.

Inconvénients :

The inability to customize reports without advance knowledge of Crystal Reports.

Meredith
CAO (É.-U.)
Construction, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Viewpoint Spectrum Assessment

4,0 il y a 2 ans

Commentaires : Overall we have very few problems and almost no downtime. Our employees can access the system from any internet connection which has saved us during hurricanes, covid and such. We have never missed a payroll even during those times. It is easy to use and our employees are able to get their jobs done as needed relatively efficiently. It has open APis for pushing data in and pulling data out. They are focused on improvements to make the overall job of construction from the field, PM level and back office better and run more efficiently.

Avantages :

The product is mostly user friendly so it's easy to train new employees. single entry that feeds all the pertinent modules is key. The linking of the documents to transactions and then being able to see them throughout the modules is awesome and has saved time in the support functions to not have to pull copies of documents for others that need to see it. Also, the menu that allows you to jump from one thing to another on the same project without having to reselect the project number in a new screen is great. The ability to setup template views for inquiry screens and reports is nice as well for having consistency throughout the company. They are also very end user oriented. There are advisory boards to discuss possible changes to the system that allow users to give feedback. They have a campaign now where they are having meetings with clients to discuss new programming possibilities and get feedback on proposed look and feel. They initiate surveys, have an enhancement request panel and have a on-line network environment where customers can pose questions to others using the product for help and ideas.

Inconvénients :

There is no option to post in detail to the GL in some of the modules and some transactions, even though coded to a job, do not show the job number on the GL side. The job cost transactions do not show the GL codes on the transactions. Therefore, it can be difficult at time to reconcile things between the job and GL. Also, even though the JC transactions pushes to the T&M module, there is not a direct unique link between the two so trying to create reports that have the cost and revenue associated can be tricky and is not always exact. There is an issue between how committed cost is handle for the purchase orders versus the subcontracts that can cause you reports to be out so you really have to understand this when viewing the job cost reports. Would like the ability for security to be able to have some more granular controls on what users are allowed to see. For example, you may want to allow the purchasing agent to run job cost reports to check non-labor activity but you do not want them to be able to see any labor costs. You can't do that right now. So then you have to create custom reports to separate the cost types and give them access to only those custom reports. Overall security needs to be revamped to a more true role based model. It can be challenging in setting users for rights within a module and keep segregation of duties in place.

Réponse de l'équipe de Trimble

il y a 2 ans

Thank you so much for taking the time to leave such a thorough review. We really appreciate your feedback, Meredith!

Gwyn
Accountant (É.-U.)
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Our perspective

4,0 il y a 11 mois

Commentaires : The implementation of the software was frustrating at best. High costs to get basic training to implement the software that should have been included in the purchase price. The Service Tech application has been nothing but aggravating. Notes are lost, labor hours are lost. It has taken months to get the app working correctly, but still issues arise which cause payroll issues. Running payroll is over complicated and the minimal training we have received was not efficient to learn it properly. Now that things are settled, and our data is all inputted to Spectrum, we are running a lot smoother. The staff that uses the software is trained to be able to use 75% of the software. There are many features we do not use due to lack of training and the features not being user friendly or at an additional cost. On the positive side, invoices are going out smoothly, posting AP, payments, and cash receipts are going well.

Avantages :

The ease of invoicing. AP invoices are instantly attached to a job or work order and the labor and notes carry over from the Service Tech App. It's nice to have all the charges already ready to be reviewed and invoiced. We do appreciate the real-time availability of the data. We can leave one site map open with data already entered and then we can open a new site map to add or change information. This allows us to not have to delete and start over on the original site map. We like the ability to be able to attach documents.

Inconvénients :

The implementation of the software was frustrating at best. High costs to get basic training to implement the software. The Service Tech application has been nothing but aggravating. Notes are lost, labor hours are lost. It has taken months to get the app working correctly, but still issues arise which cause payroll issues. Access to the work order/reports/labor report is terrible. Once the data is pulled to payroll it is not possible to pull the technician's time. There is no other report we can pull to send the guys to verify their hours.

Harris
VP (É.-U.)
Construction, 201–500 employés
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

Look elsewhere if you want a successful implementation with a company that cares.

1,0 il y a 6 ans

Commentaires : If you want a successful implementation with a company that responds promptly and effectively when problems arise, look elsewhere! On our "go live week", Spectrum was not configured, AP and AR were not fully imported and the parts that were imported did not match up. Due to overworked Project Managers, it often took 2-3 days out to schedule a call time with them and no one from Spectrum senior leadership team seemed to care that our implementation was not proceeding successfully. We had to cancel the implementation and revert back to our previous accounting system (at substantial financial cost). I am currently waiting for my PM to update me on how they plan to take us live yet again with a detailed project plan so the above never happens again (Note: My PM never offered any suggestions here, I had to proactively reach out asking for a go-forward plan to keep them organized.) See below for all the struggles we have had with Spectrum. Also if you are transitioning from anyone other then the major accounting software systems, stay away! They promised that they had the past experience and knowledge to transition us from our current accounting software, Starbuilder, but when it came time to transition they had no one who knew how to do it. See "Cons" below for additional problems I will continue to update this post as things evolve.

Avantages :

-None so far as they failed to take us live. -Competitive pricing -Great user community with a forum.

Inconvénients :

Cons: -Custom projects not delivered on time for "Go Live". At least 1.5 months behind schedule -Sales team would send a contract and then when we went to sign said they made a mistake and increased contract price. -Never provided solutions to problems. -Implementation specialist what tell us features about features that we would be using then come back to us and say those features are actually not included and would be additional. -Never told us when purchasing that future modules might not be available for self-hosted customers only to more pricey cloud hosted customers (2 are already not available for self-hosted) -PM teams are not proactive or reactive. -Concerns and problems are documented by PMs but are never reviewed or escalated to management. -The purchase of Dexter+Cheny by Viewpoint has hurt the customers as admitted to by employees and seen by users (Short staffed, reassigned positions, information not shared across teams/ companies. ) -Dexter Chaney/ VIewpoint has not once, without a fight, offered acceptable solutions and any problems caused by them. -User is billed for time spent by PM team to fix problems caused by Dexter Chaney/ VIewpoint -This list can go on for another 30 bullet points at least.

Melvin
É.-U.
Construction
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

Spectrum - Great features but could be better

3,0 il y a 11 ans

Avantages :

Document imaging is truly built inside the software. The image storage was built inside every module for anything you want to scan. All of our AP (invoices, vendor contracts, Insurance Certs), AR (invoice supporting documents, MSA's), equipment files (titles, registrations), etc. were stored electronically and very easy to review. When approving AP, right inside the pre-check register I could review an electronic copy of any invoice making approval on the road very simple. There were also reports that could be run telling you when contracts were to expire, registrations were due, etc. The bottom line is that the designers not only listened to what the end users wanted, they also spent a lot of time making sure they designed it to make it easy for everyone. There are also a lot of user designed fields that allow you to customize things to fit your needs.

Inconvénients :

We had problems keeping the TB in balance. At least every three months, we had a transaction that only posted 1/2 of the entry, so when we ran a trial balance, it was out of balance (and the rebuild utilities wouldn't fix it), we then had to spend hours researching witch entry didn't post correctly, figure out the other side of the entry and then pay someone with backdoor access to recreate the missing entries. When we called Dexter and Chaney's support team, they had no answers as to why it happened; they would just help us figure out how to fix it (charged per hour). The financial report writer needs a lot of work. They do not support any of the better 3rd party systems like FRx, F-9, Hyperion, etc. Therefore, there was a lot of dumping to Excel and re-keying things into formats we could use. There was also zero drill-down capability. If you ran a TB and questioned what was in the line item, you had to run a detailed TB to see the detail. Then, if it came from another sub-ledger you had to run a report there to see the source document. Our implementation consultant was not very good; her training seemed poor and her knowledge of the workings of Spectrum were great, but she had no experience with the every day use of it, so I frequently pushed back on how it would work in the real world. Eventually she would concede that it would work better the way I proposed.

Nicole
HR/Payroll (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product has some flaws but nothing we were not able to work around.

5,0 il y a 3 ans

Commentaires : It's been a great product that we've used for the last 9 years.

Avantages :

The way that as technology changes they system is updated to match.

Inconvénients :

Vacation accrual system is not what I'd like it to be. I have to do my own spreadsheet to get it to work properly.

Jim
President (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Like the Product Overall but Needs Help

4,0 il y a 11 mois

Commentaires : Yet to be seen but we have not lost hope. We however need quality help from Spectrum.

Avantages :

It works for subcontractors that bid Lump Sum and have complexity in their work. Contractors such as electrical, hvac and suppliers and installers of structural and miscellaneous steel require better accounting than many other subcontractors.

Inconvénients :

Initial Implementation and training has been poor and very frustrating. There have been some good experiences but overall it has been negative and not productive experiences. We own other Trimble products but no one seems to know anything about the other products Trimble sells and we own. We changes to Spectrum for it was supposed to work better than our former accounting system, Computer Ease, but that switch over has not produced the promised results.

Jolynn
Payroll/Human Resources Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Foundation Constructors, Inc. Review

4,0 il y a 11 mois

Commentaires : Our initial set up did not go smoothly at all and we were very unhappy. Once we got things set up correctly for our use, we really like it. We are familiar with the data entry, reporting and more advanced options now and it works great for us! Now that we are set up and have some custom reports, things are good!

Avantages :

Once things were set up properly for us, it is fairly easy to use. Running reports is easy and the job costing works well for us.

Inconvénients :

Customer service is terrible! Response time is slow and the help feature doesn't provide much guidance. I used the help feature more often in the past but, after one of the recent updates, it doesn't help me much at all. The other "Con" would be custom reports. We were surprised by how many reports we needed to customize for every day information.

Kristine
Payroll Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lacks everything we need

4,0 il y a 11 mois

Avantages :

Easy to learn, but tutorials and 'Help' are of little actual help.

Inconvénients :

Inability to customize reports. To do so, you must purchase Crystal Reports - which then won't correctly connect. Availability of Employee Kiosk is touted, but when we looked into it, were told it isn't available for Spectrum. Navigating Customer support is cumbersome.

Jay
Service Billing/AR (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Service Billing Review

3,0 il y a 11 mois

Commentaires : It works. My only comparison is Maxwell. I would not rate this platform better or worse than Maxwell. Each program has/had its issues.

Avantages :

I assume that Payroll and Job Cost are why this product was purchased. I do not use those modules. I do like the Contract module (other than actually creating Contract invoices - that's not so good).

Inconvénients :

Work Order and Service Contract are the units I use. Cost reports cannot be collapsed, information saved to the Cloud constantly disappears (not deleted - just, poof, disappears) when work orders are loaded on the local machine. Work order invoicing (especially batch processing) is lacking. Contract invoicing is awful.

Gord
controller (Canada)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Expensive but mostly user friendly

3,0 il y a 11 mois

Avantages :

AP, AR, Multiple company setups, intercompany transactions,

Inconvénients :

Job costing does not work well, major failure. Difficulty with credit transactions in AP and AR. No ability to match AR and AP from same customer easily

Sonia
Safety Coordinator (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Let's get organized

5,0 il y a 11 mois

Commentaires : It's great once you know how to use the product.

Avantages :

everything is easily accessible, in order. There are multiple ways to get the results you need.

Inconvénients :

There aren't instructions in the software to assist me if I ever get stuck.

Cecilia
ACCOUNTS RECEIVABLE (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ceci's review

5,0 il y a 11 mois

Avantages :

It's easy to use but there are some reports that we have to build ourselves b/c Spectrum doesn't produce them.

Inconvénients :

the WIP isn't working for us and I'm not sure why. Haven't been able to figure this out.

Donghyuk
Project Manager (É.-U.)
Génie civil, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

So good so far.

4,0 il y a 11 mois

Commentaires : As I mentioned in the title, so good so far.Viewpoint looks like specified for construction project management. My boss and our team members like this program now. Except for the cons that I typed.

Avantages :

The best pros in Viewpoint are connection (Sync) and update. All the update is synced right away. So this was so helpful to me to work on a computer or mobile phone.

Inconvénients :

Regarding Uploading and downloading the pictures.Our company stop using picture with Spectrum. Because of how hard it is to download and research it.I know you guys make "Tag". But it was not the solution to the work. Also, the Login system makes me so stressful. Every time I need to log in again and again. I hope you can handle this issue.

Myra
Job Cost/Accounts Receivable (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Spectrum Review

2,0 il y a 6 ans

Commentaires : Our experience with Spectrum hasn't been the best. There was great support/conversations during the process to determine if we should go with the software. Then, upon implementation there was a drastic difference. We had a support person come to our facility for a week for a quick overview, but we had to get ourselves up and running. After a short time, the support person was "unavailable" for questions/issues. Our implementation process was done on our own. Most of the times when we called the support center, issues weren't resolved quickly. At times the person on the other end of the phone was less than courteous. We pretty much ceased calling for assistance and worked around any problems by ourselves.

Avantages :

Easy to use. Reports and documents look clean.

Inconvénients :

The Materials Management and Job Cost integration is very cumbersome regarding the Scale Ticket process. Much has to be done before importing ticket files into Spectrum, and it leaves itself open to errors due to the amount of steps needed to complete for job costs, special customer pricing, etc.

Delmas
Manager (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Excellent construction accounting software

5,0 il y a 4 ans

Commentaires : Our experience with Spectrum has been good over the 6 years we are using the software.

Avantages :

This software does a good job of integrating our construction operations. We do not use the project management part of it though. We do a lot of job costing for our projects.

Inconvénients :

I think the inventory module should be modernized and brought up to current standards. It is not very easy to use.