Avis clients sur Google Chat

4,5 (2 174) Écrivez votre avis !

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Une plateforme cloud qui aide les entreprises à mieux gérer leurs opérations via une suite d'applications centrées sur la communication et la productivité.

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Avantages :

Great to use for communication with community members.

Inconvénients :

Sometimes my messages don't get delivered. It keep saying message failed, not sure if it was my internet connection problem.

Google Chat - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,4
Fonctionnalités
4,3
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,4/10

Google Chat a reçu une note globale de 4,5 étoiles sur 5 d'après 2 174 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (2 174)

Justin
Justin
DevOps Engineer
Utilisateur LinkedIn vérifié
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cheap but frustrating

2,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Aminuddin
Aminuddin
Information Technology Manager (Malaisie)
Utilisateur LinkedIn vérifié
Télécommunications, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simple instant chat software

5,0 il y a 2 ans

Commentaires : Having a simple quick messenger is really improving my work progress and letting me and my team to connect quickly to collaborate on task quickly. Wonderful experience is all that i can said.

Avantages :

Google Hangouts is free to use and comes with Gmail account. I can create and join multiple chat group to help me separating from work group chat and personal and social group chat. Another thing that i like is, it can be easily accessed from my smartphone as i mostly only have my smartphone when i am out from office.

Inconvénients :

What i like the least with Google Hangouts is, it has limitation on file size that can be sent thru the software. I can only sent and attach a maximum of 200MB file size, and need to switch to other file transfer software to sent a file that sized more than 200MB. Other than that, this software is very helpful in connecting me and my colleague.

Tejaskumar
Technical Lead (Inde)
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review written after using 4 Years + : Google Chat

5,0 le mois dernier Nouveau

Commentaires : Google Chat is a powerful communication and collaboration platform with seamless integration into the Google Workspace ecosystem. It offers real-time messaging, team collaboration, and easy access to shared files. While it may require some time for new users to familiarize themselves with the interface, its reliable performance and strong integration with other Google tools make it a valuable solution for businesses. However, limited external user access and customization options, as well as dependency on internet connectivity, can be potential drawbacks to consider.

Avantages :

Pros:> Seamless integration with other Google Workspace tools.> @Mentions and notifications for effective communication.> Easy file sharing and real-time collaboration on documents.> Bots and integrations to extend functionality.> Offline access for continued productivity without internet connectivity.> Real-time communication for instant messaging.> Dedicated rooms for team collaboration.> Powerful search functionality for easy access to past conversations.> Strong security measures and data privacy.> Multi-platform availability for flexible usage.> Integration with Google Meet for seamless video and voice calls.

Inconvénients :

Cons:> Limited external user access and collaboration capabilities with non-Google users.> Complexity for new users without prior experience with Google Workspace tools.> Dependency on consistent internet connectivity for real-time communication and access.> Limited customization options for visual branding and user interface customization.> Lack of advanced features found in dedicated chat platforms, potentially limiting functionality for specific business needs.

linham
Student (Canada)
E-learning, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Please bring hangouts back

1,0 il y a 2 semaines Nouveau

Commentaires : Terrible, we need hangouts back, or some form of it

Avantages :

Sharing attachments is made quick and easy

Inconvénients :

The updates are horrible in ways i can't explain

Mohammad
Software Developer (Jordanie)
Logiciels, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A great partner when you need a communication tool with others.

5,0 il y a 3 mois

Commentaires : An excellent tool to use when you are communicating with others and I use it on daily basis.

Avantages :

You can add video meeting links which make things more visualized when talking to others.

Inconvénients :

The conversation can jump around here and there at times which is annoying. Hope this can be fixed.

Maxwell
Maxwell
Geomatics and Geospatial Engineer (Kenya)
Utilisateur LinkedIn vérifié
Génie civil, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Analysing Google Chat

5,0 il y a 3 semaines Nouveau

Commentaires : I've had a mostly pleasant experience using Google Chat as an individual user. I find cooperation to be smooth, especially when working with a team. Conveniently, Google Workspace applications may be integrated with one another to provide a seamless user experience and streamline operations. The user interface is recognizable and simple to use. I can stay connected and cooperate when I'm on the road thanks to the availability of mobile applications. In contrast to other specialized chat platforms, I have discovered that Google Chat can be missing several cutting-edge features and personalization choices. Finding previous information and keeping conversations structured have been made easier by the search functionality and conversation organizing.

Avantages :

Real-time chatting with Google Chat makes it possible to communicate instantly with people or groups. Google Chat provides mobile apps specifically for Android and iOS devices, enabling users to communicate and work together while on the go. Within the chat interface, you can exchange files straight from your smartphone or Google Drive, collaborate in real-time on documents, leave comments, and keep track of changes. The ability to seamlessly integrate with other Google Workspace apps allows for effective document editing, scheduling, and collaboration inside the Chat interface. Simple file sharing, customisable notifications, intuitive user interface, and familiar Google design. Searchable chat history for rapid access to discussions and files.

Inconvénients :

Google Chat may offer less features than other chat and collaboration applications, especially when compared to specialized project management or team communication systems. The degree of connection with third-party applications may be less extensive, despite the fact that it works well with Google Workspace apps. Some integrations can need extra setup or specific programming.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Politique publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Good platform for real time information sharing

5,0 le mois dernier Nouveau

Commentaires : Real-time messaging is possible between users on the chat service Google Chat. It is intended to be a quick, safe, and dependable method of communicating with friends and coworkers.

Avantages :

All the services of google suit can be integrated so its a great help when you need to collaborate with your team mates and you can seek assistance remotely. Users may easily share files and work together in real-time on projects.Notifications that can be customised are available in Google Chat, making it possible for users to remain on top of crucial conversations without being overrun by notifications.Google Chat is accessible on both desktop and mobile devices, including iOS and Android.

Inconvénients :

Google Chat doesn't offer as many features as some of its competitors, such as Slack or Microsoft Teams. For example, it doesn't have advanced project management or task tracking features.Integration with non-Google services: While Google Chat integrates well with other Google services, it can be more difficult to integrate with non-Google services, which can be a drawback for some users.

Nidhi
Nidhi
VP of IT (Inde)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

A collaboration software solution by Google.

4,0 le mois dernier Nouveau

Commentaires : The entire firm makes use of Google Hangouts. The requirement for quick answers in urgent situations and our mobile environment make it ideal. Our corporate office is instantly accessible to our technologists and marketing staff in the field for fast questions, saving everyone a phone call. Our dispatch/customer service team finds it highly beneficial to communicate effectively when some team members work in the office and others do so from home.

Avantages :

The best features of Google Chat are as follows -- Collaboration and team communication are made simple by the software.- It's simple to integrate with other Google products.- Quick connectivity and mobility for usage on a phone, tablet, etc.- The programme is simple to use and doesn't need any extra training.

Inconvénients :

The dislike I have about Google Chat -- It has a crowded user interface.- It can occasionally lag while sharing huge files.- The quality of the Video can be improved.

Imed
Imed
Technicien en eletromécanique (Tunisie)
Utilisateur LinkedIn vérifié
Génie mécanique ou industriel, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Google chat yeah

5,0 le mois dernier Nouveau

Avantages :

Google Chat is a messaging platform that allows users to communicate with individuals or groups in real-time. One of its biggest strengths is its integration with other Google tools like Google Drive, Google Meet, and Google Calendar, making it easy to collaborate and manage tasks all in one place.

Inconvénients :

some users have reported issues with the reliability or speed of Google Chat, particularly when it comes to larger groups or high-traffic channels. While Google has made efforts to improve the performance and stability of the platform, some users may still experience occasional lag or downtime.

Travis
Travis
Head Of Production (Colombie)
Utilisateur LinkedIn vérifié
Marketing et publicité, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very good chat solution for your daily communication.

4,0 le mois dernier Nouveau

Avantages :

The best thing about Google Chat is its integration with other Google tools, which allows for greater efficiency in daily work. You can directly access your Google Drive files and easily share them in chat conversations, which has saved a lot of time in searching and sending files.In addition, the ability to create themed chat rooms to discuss specific projects has been very beneficial in maintaining communication and collaboration among my team, especially on large and complex projects.

Inconvénients :

One of the negative aspects of Google Chat is the lack of customization in the user interface. You can't change the screen color or customize the font, which can make the tool feel a bit monotonous.

Omoro
Omoro
director (Kenya)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

omoronton

5,0 le mois dernier Nouveau

Commentaires : Google chart have made my work and communication simple accurate and secure for the period of time have used

Avantages :

is very helpful in communication and my online services

Inconvénients :

it is simple and secure fo my project managment

Christine
Executive Director (Kenya)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A user-friendly messaging tool

5,0 il y a 2 ans

Commentaires : The app is free to use and is a cheap way for communicating with employees, especially, since I have employees who have the habit of ignoring text messages. I can send unlimited texts at no cost whatsoever, which is a very cost-effective way of communicating with employees.

Avantages :

I like it how easy it is to search for a contact within the chat. It also enables me set reminders, which keeps me on tabs of all the things I need to do throughout the day. The messaging app is reliable and very secure. It allows for all of us with Gmail accounts to interact seamlessly. It is a wonderful tool that has reduced the number of messages in my inbox. If I want my chatbox to read unavailable, I can easily sign out from the chat.

Inconvénients :

The pop up messages can be so distracting especially when concentrating on work. At times the messages fail to send and I cannot make out if its the internet connection that has issues or the app. At times the app can be too slow and groggy.

Tara
Creative Director (É.-U.)
Design, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easier than Skype

4,0 il y a 4 ans

Commentaires : One of our group does not have a smartphone (hard as that is to imagine nowadays), so chatting with him on a computer is the best way to enjoy face-to-face communication. We tried Skype, Facebook messages, and Google Hangouts with varying success, but Google Hangouts Chat was the most reliable and by far the easiest to figure out—and it is completely integrated with other G Suite features, so file sharing and accessing contacts is effortless.

Avantages :

It makes chatting with my writing group very easy—while I'm reading their submissions in my Gmail, I can see if they are online, and I can shoot them a quick message in the moment. It is already part of the G Suite, so no extra programs need to be installed. At the same time, that means I can communicate with anyone who has emailed me without sharing other contact information. We were able to have three people involved in the conversation easily, and I enjoyed being able to turn off the view of myself.

Inconvénients :

Sometimes the video/ sound is intermittent, much the way Skype cuts in and out or a FaceTime call will freeze. I believe the speed of your internet connection and that of your companions plays a critical role.

Lindsey
Marketing & Creative Services Director (É.-U.)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Google Chat Makes Remote Work Possible

5,0 il y a 2 ans

Commentaires : We began using Google Chat when our team moved to remote work in 2020. We now use it across our entire team to share quick updates, check in, ask questions, and avoid endless calls and meetings. It helps us stay productive, collaborate, and remain in touch while we work remotely.

Avantages :

We use Google Chat across all of our teams to quickly get information out or to share updates. It drastically cuts down on the calls, emails, texts, and even meetings that are required for our team because we can quickly and effectively communicate on Chat. The history makes it easy to go back in conversations if you forgot something, and it is super intuitive to use overall. I love that it is also easily accessible in mobile without having to download an additional app!

Inconvénients :

I wish it was a little more user-friendly in terms of sharing documents - but once we have shown our team how to do it they have all figured it out! I really don't have anything to add as this software is so great for our team.

Shannon
Writer & Editor (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A lightweight alternative to Zoom

5,0 l’année dernière

Avantages :

It's easy to use and doesn't require launching an whole new program given that most people have Gmail open in tab during work hours. For that reason, it's my go-to video chatting tool. The integration into Google Calendar is also handy.

Inconvénients :

It's not nearly as feature-rich as some alternatives. It won't replace your need for a tool like Zoom or WebEx, but it is a nice alternative for quick calls.

Mohamed
Mohamed
Content creator specialist (Égypte)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Communicate with your team faster and easier

5,0 il y a 9 mois

Commentaires : I like that software in general as it's a simple way to run your tasks with your team.

Avantages :

I love that I can contact my team anytime easily and get in touch with them.

Inconvénients :

If the account is not a business account you can't delete your sent messages.

Leo
Leo
Account Executive (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Chat provide the best communication with the aweasome video chat.

5,0 il y a 4 ans

Commentaires : Chat is the best software for the communication purpose. I would really like this software because it is the most powerful messaging tool. The best thing that I really liked about it is that I can easily share the important information with the group video chat. Hence, for me it is the best tool for the communication and collaboration. It allow me to easily connect with my relatives, colleagues and team members.

Avantages :

Chat is so easy to use with the versatile features. We can easily communicate with each others at anytime and at anywhere in the world with the help of this efficient software. This software provide the best video communication services. The great advantage that this software provide us is that it makes the best communication by the instant messages, calling and the awesome video chat. It allow us to easily connect with the relatives, colleagues any team members. This software is also the most powerful messaging software. So, Chat software is a great for the fast conversation. The another advantage that this software provide us the great options for the direct messages to anyone and that's why Chat software is also a best source of communication.

Inconvénients :

The disadvantage of this software provide us is that it does not provide the best options for the audio and video calls and also messaging with the great collaboration. So, there are some features that are missing, so it should must enhanced the features. This software should also need some extraordinary options and then all the business companies get benefited from the Chat software. The another disadvantage of this efficient software is that it does not allow us for the video calls and conferences. But otherwise, it also provide the biggest benefit for us is that we can share all of our important information with the group video chat with our colleagues and team members.

Edin
Edin
Guest Services (É.-U.)
Utilisateur LinkedIn vérifié
Hôtellerie, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Hangouts is one of the best chat apps ouththere

5,0 il y a 2 ans

Commentaires : The options provided in Google Hangouts are just great. It is a simple to use chat / communication app with options for private chat, private call, business chat, group chat or conference calls. It has been used on daily basis by me and my colleagues and it never fails us.

Avantages :

The simplicity and ease of access of Google Hangouts is just amazing. It is integrated into the Google's package and it is very easy to use and get used to. The amount of people using any of the google products is incredibly high, therefore it is easy to reach to anyone via the Google Hangouts. A great addition for private and business use!

Inconvénients :

The only thing that might be noted as a con or a down side is the way that the mobile App acts sometimes, as it does not load that easily from time to time and sometimes it opens, freezes and closes again so it has to be re-started in order for it to work smoothly.

Hussain
Sales and Marketing Specialist (Allemagne)
Produits alimentaires, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A popular tool for meetings, webinars, and seminars!

4,0 il y a 11 mois

Commentaires : It has a feature for reminding the missed messages. This caters to all the important conversations and does not let go of any important message. This software is very reasonable in price. This tool helps ease integration.

Avantages :

Google Chat allows group chat options in both personal and professional spheres. It is a great platform that can be used on both desktops and mobile phones. It takes just a few simple steps to install and can be used afterward. It allows meetings, webinars, and seminars. It does not take long to connect and provides fast connectivity. Due to its organized system, it enhances customer relationships by providing better services. Shares the files in no time. The interface is simple and easy to use. Another plus point is that it requires low bandwidth.

Inconvénients :

Background themes are outdated and dull. Voice and video quality get low at times. Sometimes the user faces confusion while using the call feature as it sends links rather than calling directly. The feature of instant video has been removed. It does not offer a free trial. The quality of voice and video calls should be improved, as it will encourage the user to switch to this platform. New and interesting background themes should be introduced to boost the user’s inclination toward the software. Free trials must be allowed to make the user aware of the features.

Timo
Support (Allemagne)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Google Chat Review

5,0 l’année dernière

Commentaires : when part of the G-Suite for Business, this is a great integration which has made collaboration and file sharing more streamlined and simpler as well as safer than using external tools for each

Avantages :

Easy to use, a worthwhile messenger tool when you are using Googles other business tools as well, as it integrates nicely like all G-Suite tools do, not sure I would recommend using it as a standalone solution, there are better messengers at better rates for just the chatting part

Inconvénients :

this may seem petty, but more often than not, it seems that notigications for new messages are a bit iffy, especially when on a group chat. I know we all want to focus and not be distracted by constant notigications, but I have missed several urgent or time-sensitive infos because sometimes notifications just stop, or the count on the iOS app is not updated

Hafizah
Hafizah
Assistant Manager Business Development (Malaisie)
Utilisateur LinkedIn vérifié
Télécommunications, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Free communication platform

5,0 il y a 2 ans

Commentaires : Me and my team use it to have a quick chat between us. We are happy to use it daily.

Avantages :

Google Hangouts is a free communication platform that have a a quite a good feature like private messenger and video call. I can add my colleague to the contact list from their Gmail account and it will gives the current status of them if the are available or offline.

Inconvénients :

I feel that this software is quite basic and not too many tools are available to customized it. The smartphone version is constantly crash and had to restart my phone every time the software is crashing. The software has no newly additional feature and i afraid it will be obsolete.

Tyler
Tyler
Freelance Graphic Designer (Canada)
Utilisateur LinkedIn vérifié
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Essential.

5,0 il y a 4 ans

Avantages :

What's not to like? It's a chat function! It's very basic but I find it essential for dealing with colleagues. I work freelance right now, so am using it less these days, but in the past have worked in charities and it is essential to day to day communication with co-workers. It allows you to easily and quickly ask small questions without clogging up the inbox with unnecessary emails, and also without physically getting up and having to disturb people in the middle of their work day. I've been with orgs that have used project management software; they have been very expensive and in the end the only function we've really ended up using is the chat. GSuite already has that, and it's free.

Inconvénients :

It doesn't pretend to be anything different, but it's very basic. If Google expanded it even a little bit it could easily supplant things like Slack, which many people/organizations are currently making use of, as it allows for things like topic threads and easier group file sharing. I would love to see Google flesh this app out a bit more - as it is it is good, but it could be so much better.

Lena
Owner (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Google hangouts is ok software for business

4,0 l’année dernière

Commentaires : For the software to be free, it is decent to use. The features that are offered work well and reliably, so you can be confident using the messaging, chat, or video calls for your business. I would have liked to been able to record and live stream though. The recordings are so important for employees that miss meetings or for tracking our clients pets while in the facility.

Avantages :

I like that it is free and easy to use. The chat and video feature is great for having meetings without everyone present.

Inconvénients :

I really don’t like that you can not screen share or record your meetings. The live steaming feature is absent as well.

Bienvenido
Caregiver (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Want simple way to communicate, use Chat by Google!

5,0 il y a 3 ans

Commentaires : Overall, this software is awesome for simple messaging only! It consumes less bandwidth so if you want just to communicate without having audio or video then use this software.

Avantages :

When it comes to have leading innovation, it is definitely Google! From complex to simple software tool, it is pioneered by Google. Chat by Google is simple yet innovative way of communicating. I can consider this chatting software as small but really an indispensable software in the sense that by using this you can communicate instantly across the world. I think it is very useful to use in different establishments like what we our doing in our company. I can easily get in touch with other caregivers of our company though we are working from home. We can easily share the information from one another and it does not require high end device where you can install it. If you want simple yet useful software for chatting so it is Chat by Google.

Inconvénients :

Chat by Google is designed specifically for chatting. If you are looking for chatting tool that has audio and video features then don't install it. It is basically for text communication only and not for multimedia sharing of information. This software is definitely designed for basic chatting only!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Psychologie, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good for everyday communication

4,0 il y a 2 ans

Commentaires : Overall, I like Google Chat and have been using it for many years. Gmail won't be the same without having Google Chat attached to it.

Avantages :

I like how Google Chat is integrated into Gmail. You can easily message people on your contact list while writing emails. I also like how you can actually call phone numbers on the call/video feature. Not all chat programs have this. I used to use this feature when calling clients so my personal number would not show up on caller ID. It's easy to have group chats as well.

Inconvénients :

I heard that they are phasing Google Chat out of the desktop version of Gmail. This is unfortunate as this is really the only place I use it. I tend to use other messenger apps on the phone. One thing I wished they had changed was the ability to scroll through contacts easier when looking for the person you want to send a message to. Right now, only a small pop up box shows up, and you need to scroll through the entire list. There needs to be a way to just type in the contact name to have the message box pop up.

Saqib
Saqib
Software Data Analyst (Pakistan)
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Google Hanouts - Conversational Platform

5,0 il y a 2 ans

Commentaires : Overall my experience is good because after using Google Hangouts I am connected with many people simultaneous.

Avantages :

This is the well conversational platform where I can communicate from my colleagues, family and relatives in short time with instant responding. I also aware the circumstances which is going in country or world by daily basis with my colleagues and friends and I can also attache a file or photo too in Google Hangouts.

Inconvénients :

I never found yet but I face hanging or stuck problem with this.