Avis clients sur Trainual

par Trainual

Note moyenne

  • Note globale
    4,8/5
  • Facilité d'utilisation
    4,7/5
  • Service client
    4,7/5

En savoir plus sur Trainual

The easiest way to train and grow your team. Get your business out of your brain today with Trainual.

En savoir plus sur Trainual

149 avis affichés

Maggie D.
Admin Assistant
Hôtellerie, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"Best Decision we have made this year!"

Commentaires: Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.

Avantages: Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.

Inconvénients: We need more "getting started" support - starting with a blank platform is a bit overwhelming.

Réponse de l'éditeur

envoyé par Trainual le 03/06/2019

Thanks for the review, Maggie! Our L&D Lead will be happy to help you with onboarding. Just email support@trainual.com with any questions.?

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Utilisateur vérifié
Manager
Marketing et publicité, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"Just what our company needed!"

Commentaires: Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Avantages: Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Inconvénients: There are no cons that I have been able to find.

Réponse de l'éditeur

envoyé par Trainual le 21/05/2019

Thanks for the review -- Happy we were able to help get your team up to speed!

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Matt L.
President
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/05/2020

"Game Changing Training "

Commentaires: Trainual has been the most valuable addition we've made to our franchise network in the past year. I recommend it often.

Avantages: The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.

Inconvénients: We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.

Réponse de l'éditeur

envoyé par Trainual le 03/06/2020

Hey Matt, we're super pleased to hear we've helped you scale and grow your employees! I've actually gone through and added a feature request for certificates based on completion rate. We'll send over an update as soon as this becomes available.

  • Provenance de l'utilisateur 
  • Publié le 13/05/2020
Michael C.
General Manager
Construction, 13-50 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"Don't sign up for the free trial"

Commentaires: Really disappointed. We had high hopes.

Avantages: We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.

Inconvénients: When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020
Lynette G.
Director
Immobilier, 51-200 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 13/06/2020

"Great system"

Commentaires: Trainual solves almost all of our onboarding dilemmas, and the library of templates gets you going quickly.

Avantages: The system looks utterly professional and modern with a clean, uncluttered UI, its the main reason we are selecting this product. Once customised with our branding it looked and felt like our own platform.
The website is responsive and its great that its available as a downloadable app and mobi site. The price is reasonable and flexible according to user numbers, and has a monthly payment option as opposed to a lot of other LMS systems requiring annual upfront payment.

Inconvénients: Its disappointing that the LMS is not SCORM compliant or supportive of adding external course material. The content tools require expanding, colour fonts and custom backgrounds etc. If you are going to limit the instructor to compiling courses to using your own content tools only it has to sufficiently expansive to make your courses appealing. Gifs are not totally appropriate for a lot of courses while obviously a nice differentiator. Creativity is therefore limiting. I would like to also see that you are able to upload videos directly from your device, as opposed to being forced to using YouTube videos which looks less than professional.

Réponse de l'éditeur

envoyé par Trainual le 19/06/2020

Hi Lynette! Thank you so much for leaving your candid feedback of Trainual. We are delighted to hear that you like our UI and prebuilt templates.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 13/06/2020
Renee U.
Practice Manager
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2020

"Trainual Review"

Commentaires: Its a great overall training program for all of our staff to access. It makes it easier for us to hand over this program to new staff and for them to work their way through each module we make. Its a great system that we love using!

Avantages: I like how easy the program is to use. It makes learning quick & efficient for all of our staff. It's also set out really well where we can pick subjects we need help with & get a step-by-step instruction guide. It's extremely helpful!

Inconvénients: Nothing noted at this stage. Everything is very easy and straight forward.

Réponse de l'éditeur

envoyé par Trainual le 03/06/2020

Hi Renee! We can't thank you enough for the kind words. We are so excited to hear that you are loving Trainual and we'll be here to help out every step of the way.

  • Provenance de l'utilisateur 
  • Publié le 14/05/2020
Kristina M.
Business Operations
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 13/05/2020

"More Templates"

Commentaires: Staff of really nice when you reach out, they reply quickly.

Avantages: I like that you have a place to put all your information and add updates.

Inconvénients: We use it for onboarding and I wish it had templates and designs to help you make a more interesting platform for people to use. I also dislike the layout, I wish it was more of like a website design that our employees can log into and see more of an interactive face to help them use it and obtain more information. Maybe have it be more personalizes like www.trainual.com/eatlupes and have it be our own section with all our info

Réponse de l'éditeur

envoyé par Trainual le 03/06/2020

Hey Kristina, have you checked out our new platform design? This was just released on Monday and should help with some of these customization requests! Let us know if you have any questions.

  • Provenance de l'utilisateur 
  • Publié le 13/05/2020
Violet M.
Accounting Manager
Assurance, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 08/05/2020

"Trainual "

Commentaires: Great

Avantages: The program is very informative . It is very hands on and easy to maneuver through

Inconvénients: I wished it worked on Android phones . Not everyone has i-phones

Réponse de l'éditeur

envoyé par Trainual le 03/06/2020

Hey Violet! We love that you have found Trainual easy to use and informative! We recently released an Android app as well that is now available to all users.

  • Provenance de l'utilisateur 
  • Publié le 08/05/2020
Susan H.
Client Service Representative
Comptabilité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 08/05/2020

"Trainual Layout and ease of use make it"

Commentaires: Great tool for writing company specific Howtos

Avantages: Easy to use. I have worked at other companies with training software and it was not user friendly to navigate.

Inconvénients: I cannot think of anything that I really do not like about it.

Réponse de l'éditeur

envoyé par Trainual le 03/06/2020

Hi Susan, we're so happy to hear you are enjoying your experience with Trainual. If there is anything at all that we can do to help, don't hesitate to reach out!

  • Provenance de l'utilisateur 
  • Publié le 08/05/2020
Greg R.
Associate Producer
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 08/05/2020

"Reliable, and to use."

Commentaires: Standardized training for employees across very large geographical areas.

Avantages: It's simple. Uncluttered layout and it's never been down to do updates or problems (to the best of my knowledge).

Inconvénients: This is not so much a con, as a recommendation. Sometimes I want to review all the training material before completing the course, but Trainual will make it as read. It would be nice to see an option to mark as read/unread similar to email programs.

Réponse de l'éditeur

envoyé par Trainual le 03/06/2020

Hi Greg! We love that you have found our software both simple to user and uncluttered. We thoroughly appreciate the suggestion for marking as completed or incomplete. You can actually do this at the step level by clicking "completed" in the upper right hand corner! This will mark the step as incomplete once more.

  • Provenance de l'utilisateur 
  • Publié le 08/05/2020
Sarah H.
Co-Founder, Co-Host
Immobilier, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/10/2018

"So far so good!"

Commentaires: Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Avantages: It's simple, pretty, and functional. No real complaints.

Inconvénients: There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Réponse de l'éditeur

envoyé par Trainual le 19/10/2018

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

  • Provenance de l'utilisateur 
  • Publié le 11/10/2018
Tonya K.
Director of Customer Experience
Logistique et chaîne d'approvisionnement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"Training made SIMPLE!"

Commentaires: Overall, trainual has been a lifesaver for me and my team. By using trainual as our training platform we are able to ramp up more new team members at one time and keep our open forums to high-level reviews of the material. This saves my trainers and supervisors hours of hand holding which in turn allows them to focus on their other daily tasks.

Avantages: The use and navigation of the Trainual platform is simple and clear. My trainers are easily able to create new subjects within minutes. Also, having the ability to move entire sections from one subject to another makes life so much better. It would never work if we had to copy/paste and delete. We also love the reporting in Trainual. We can monitor our new trainees' progression and identify areas for improvement at a glance.

Inconvénients: I cannot think of anything I don't like about trainual. It would be nice if we could choose our own color scheme to match that of our company.

Réponse de l'éditeur

envoyé par Trainual le 22/05/2019

Thanks for the review, Tonya - Glad we were able to simplify your process!

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Jonathan L.
General Manager
Logistique et chaîne d'approvisionnement, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/10/2018

"Trainual - Great to Have!"

Commentaires: We have absolutely loved Trainual. The start of this year, we completely revamped our training program and with the support of Trainual software and their team, it has been a real game changer for us. We highly recommend this company and program to anyone and appreciate the continued support.

Avantages: Easy to use and establish a whole training program for our entire team. Love that we can assign certain topics to team members, but also that they can go in and also request permission to other training we have built into the system.

Inconvénients: The few instances where we have had recommendations and brought up to the Trainual team, they have been able to help us with a solution or have shown us how future versions of the software will address.

Réponse de l'éditeur

envoyé par Trainual le 16/10/2018

Thanks so much for the review, Jonathan! We are so happy to hear Trainual has been a game changer for your team! Stay tuned for more exciting things to come in 2019 :)

  • Provenance de l'utilisateur 
  • Publié le 12/10/2018
Sarah R.
Trainer
Services aux consommateurs, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"Training Make-over"

Commentaires: Overall it is great. Our business is set up with multiple locations across 4 states and it is has allowed the training to happen without the cost of long business trips. I would honestly say that Trainual helps me accomplish 80-90% of my goals with training and that really cuts down on the time and expenses spent traveling and training.

Avantages: I love that I can add screenshots into the quizzes - it allows me to ensure that employees I have never met (due to hiring in a region I don't live in) understand what they are looking at. I love that in general I can have the benefit of a "hands-on" approach and thoroughly teach concepts and in actuality use up very little time to do so. Overall, Trainual is very helpful.

Inconvénients: If I could change one thing - it would be Trainual creating the ability for us to upload videos directly to the website as opposed to having to go through youtube or Vimeo. Either the quality of the video is reduced by the time it gets to Trainual to the point where it's blurry and not really useful, or we have to pay a separate vendor to upload the videos, or we have to upload slowly over time. If that aspect were changed, I would give this software an 11/10.

Réponse de l'éditeur

envoyé par Trainual le 21/05/2019

Thanks for the feedback, Sarah! An in-app video platform is definitely on the roadmap. :)

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Michael D.
Director, International Operations
Santé, bien-être et fitness, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 29/09/2019

"Does what it needs to."

Commentaires: Overall it is great and has greatly cut down the time to onboard a new employee.

Avantages: I like the simplicity of trainual, especially the dashboard and the email reminders that content has been updated. Building lessons is fairly easy as is creating tasks. Getting my entire company to move over the platform was fairly easy, as was setting up the invites and setting individual user levels. Once training lessons are created, they are easy to update and keep current. I like how you can both link and embed video and really, create any type of layout you want. That is nice and I like having the ability to have certain layouts for certain kind of content. Embedding Loom videos has been a super easy process.

Inconvénients: The only con to Trainual is when it comes to editing the overall structure of training. It can be a bit confusing adding new content from the subject area (but once in the lesson it is super easy). I just think the initial contents could be easier to navigate.

Réponse de l'éditeur

envoyé par Trainual le 21/02/2020

Glad we helped you cut down onboarding time, Michael! Thanks for your feedback around our subject editor too -- we're working on a big project to make this a lot easier.

  • Provenance de l'utilisateur 
  • Publié le 29/09/2019
Benjamin C.
Director of Operations
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"Excellent and efficient training solution."

Commentaires: Trainual is well executed in its layout, using mostly common and current web standards. It loads fast, is mobile friendly, and simple from both creator and user experience. I was up and running almost immediately and worked through the how-to guide as I went. Moving processes into training modules helps heightens the awareness that all company processes need to be documented, trainable, and scalable. Rollout to users has been easy and feedback has been great.

Avantages: Trainual is a well executed and easy to use solution for moving training onto the cloud. My favorite aspect about using the software is how it trains content creators think more about their work processes, which increases efficiency and scalability.

Inconvénients: There is nothing not to like. For future improvements I would like to see a dark mode, which would help with users who check into content late at night. On mobile, the topic steps stay at the top of the screening the actual step contents require scrolling below the steps list - this UI section could be improved.

Réponse de l'éditeur

envoyé par Trainual le 21/05/2019

Thanks for the review, Benjamin! You can submit suggestions (like your night mode one) at trainual.com/ideas!

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Oryan L.
Product Marketing
Logiciels, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 30/05/2019

"Great Tool, needs more flexibility "

Avantages: I love how easy it is for our employees to learn how to use it. new employees can just sit down at their desk on their first day and go through the trainual and be onboarded in an organized way.

Inconvénients: Theres not a lot of flexibility in terms of look and format. I would love for the UI to be more fun and engaging so our employees dont just feel like theyre flipping through pages of text. I think typeform is a great example of engaging and fun UI that would be a great fit for trainual. Think turbotax also. We want our employees to enjoy training, but we are extremely limited in what we can manipulate in trainual.
I would also like to see more types of content than just text and tests. I want surveys, i want feedback forms, or at the very least, a non graded test.
I also would like to be able to generate a report of all the freeform test answers from a specific subject.

Réponse de l'éditeur

envoyé par Trainual le 03/06/2019

Hi Oryan -- Thanks for the review! We would be happy to hop on a call and discuss your feedback if that would be helpful. Just email support@trainual.com and we'll get that coordinated!

  • Provenance de l'utilisateur 
  • Publié le 30/05/2019
Tony A.
CEO
Loisirs, voyage et tourisme, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"For a growing company absolutely amazing!"

Commentaires: Time saver and is allowing us to grow our company and our profits faster.

Avantages: Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.

Inconvénients: It could be easier to install videos and photos.

Réponse de l'éditeur

envoyé par Trainual le 23/05/2019

Thanks for the review, Tony! We're working on an in-app video recorder, which should make adding videos a breeze -- Stay tuned!

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Michelle M.
Director of Marketing || Wynge Financial
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/10/2018

"User-friendly so you won't pull your hair out"

Commentaires: I love having everything in one place and organized into "need to know" sections when onboarding (both as a new hire and later, a manager). As a growing start-up, we were constantly adding to the training content, and bringing new superstars into the fold was easy because they're getting a consistent and thorough rundown of our company history, SOPs, and tools we rely on to function. BIG PERK: even as the Founder/top dogs get busier, the flow of information isn't disrupted for new team members. I wish Trainual existed years ago!

Avantages: Simple user experience w/ clear navigation for both trainers and trainees, prompt response from Trainual staff if there's an issue, and it takes away the excuse of "I didn't know" as new staff onboards (the admin dashboard with progress reporting is magic!)

Inconvénients: Nothing to note at this point. Any hiccups or new feature suggestions are always acknowledged quickly by the team...which isn't a bad thing at all!

Réponse de l'éditeur

envoyé par Trainual le 15/10/2018

Thanks for the review, Michelle! We're so happy to hear Trainual has helped your company train as you grow.

  • Provenance de l'utilisateur 
  • Publié le 11/10/2018
Ross N.
Director of Operations
Immobilier, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/10/2018

"Great for small and medium business documentation"

Commentaires: Trainual has been a great platform for us to document our business practices. We've also used it as a learning automation software for all of our training purposes. Great product.

Avantages: Trainual is very easy to use and has very good functionality. Their support team is very responsive to questions and issues. New features are consistently rolled out and the product is getting better by the month. It's a great value.

Inconvénients: A few small bugs here and there, but nothing that is too irritating. Any bug I run into usually gets resolved within a day or two.

Réponse de l'éditeur

envoyé par Trainual le 16/10/2018

Thanks for the review, Ross! It's always nice to hear from you and we know you'll love everything we have planned for 2019 :)

  • Provenance de l'utilisateur 
  • Publié le 11/10/2018
Steve M.
VP Sales Operations
Marketing et publicité, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"Training and Certifying our Sales People "

Commentaires: We needed to find a practical and reliable system to deploy our sales processes to all of the sales people quickly and ensure that each is competent and familiar with the sales guidelines and processes established by the sales management team

Avantages: How easy it is to use for both the administrators and end users

Inconvénients: The interface could be much more sexy making this even more appealing to the end users

Réponse de l'éditeur

envoyé par Trainual le 21/05/2019

Thanks for the positive review, Steve! We're working to make our interface better everyday, but you can submit any requests at trainual.com/ideas. :)

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Leilah R.
Operations
Services financiers, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 12/10/2018

"Using Trainual to document everything and anything about your company!"

Commentaires: Overall we are very pleased with Trainual. Our biggest hurdle is getting information OUT of people's heads and onto "paper" so that others can benefit from the knowledge or pick up the pieces if the need arises. Trainual is a great tool to do just that!

Avantages: I really like the organizational structure of Trainual. I love that I can leave it open on my desktop and add things QUICKLY (drag/drop/cut/paste/add links or images) and without getting too side-tracked.

Inconvénients: I'd like to be able to keep a consistent view in the main SUBJECTS page. They give you two options, Card View and Outline View. Outline View is much more intuitive to me (perfect for linear thinkers...) but unfortunately the default is Card View so every time I go to the main SUBJECTS page I have to toggle back to my preferred view.

Réponse de l'éditeur

envoyé par Trainual le 16/10/2018

Thanks for the review, Leilah! We do have changing your default Subject view on our roadmap, so I'll be sure to let you know when we release that! :) Thanks again for being a loyal customer!

  • Provenance de l'utilisateur 
  • Publié le 12/10/2018
Ian B.
Director of Manufacturing
Textile, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"Great training platform"

Commentaires: Overall their quality of support has been excellent with great webinars to help guild and show new features.

Avantages: Initially i thought that trainual was "too simple" in that i was not able to build out huge heirarchys of subject matters, but after talking with them and going through the training it makes a lot more sense now. We are successfully building out a complete training for our operators and enjoy the platforms ease of use.

Inconvénients: I would like to see a bit more functionality in the testing options, specifically the ability to "choose all that apply" type of questions. The publishing and granting access it also not very intuitive as i have found that when i click publish, that doesn't necessarily mean it will show in someone eases library without assigning it to them.

Réponse de l'éditeur

envoyé par Trainual le 21/05/2019

Thanks for the review, Ian! Select all in multiple choice is definitely on our feature request board - Feel free to add any other suggestions to trainual.com/ideas :)

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Danielle B.
Marketing + Business Development Director
Santé, bien-être et fitness, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"Great Training Sote"

Commentaires: It’s been a great tool for both our employees and managers. We’re really glad to have Trainual because it was our missing link. It’s the perfect to house ‘us’ for training and have a place for employees to refer back to when they need a refresher.

Avantages: Trainual is extremely user friendly. Our team has been able to collectively use this site to help create new training for staff, onboarding for new employees, roll out new policies, and more.
We love that it can be branded, how everything autosaves, and the ease of us for our employees.

Inconvénients: The only thing I wish this had is a way to order training for our employees. Some hires should start out with a different course than others, so we’ve been making our training schedules manually—however, it’d be great if the site came with a training scheduling system.

Réponse de l'éditeur

envoyé par Trainual le 21/05/2019

Thanks for the review, Danielle! You can your feature requests (like the awesome one about training order) to trainual.com/ideas.

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019
Wes H.
Managing Director
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2019

"All your company's info in one place"

Commentaires: The platform is simple and easy. It's just a great way to capture everything you need to for your employees. Gone are the days of Google Docs and PDFs.

Avantages: I love capturing all the company's procedures in one location. It makes it easy for new and old employees to search what they need and instantly get the answer.

Inconvénients: The user interface currently is a little meh, but Trainual is constantly updating and listening to their users.

Réponse de l'éditeur

envoyé par Trainual le 21/05/2019

Thanks for your review, Wes! If you have any ideas you want to submit regarding our interface, feel free to visit trainual.com/ideas.?

  • Provenance de l'utilisateur 
  • Publié le 20/05/2019